This is the first three pages of the 40-page Employee Handbook Google Doc. It includes the title page and the table of contents to give you an idea of everything I included.

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Employee Handbook

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Fox Pest Control Employee Handbook
Table of Contents
Navigating This Handbook
Throughout the document is underlined text linked to other sections of the handbook and elsewhere. All
underlined text is linked. You can also push Control+F to search for text, or access the Document Outline by
clicking the tab in the upper-left or clicking View → Show document outline.
This handbook is a live document and is subject to change at any time. Remember to review it regularly.
1. Mission Statement and Core Values
1.1. Mission and Vision Statements
1.2. Core Values
2. Fox Mission and Vision Statements
3. Organization
3.1. Owners
3.2. Operations
3.3. Inside Sales (Starts)
3.4. Ground Teams
3.5. Accounts Receivable (AR)
3.6. Finance
3.7. Information Technology (IT)
3.8. Marketing
3.9. Leadership Cabinet
3.10. Table of Branch Owners and Managers
3.11. Office Floor Plan
4. Workplace Policies and Guidelines
4.1. Company Culture
4.2. Communicating With Customers
4.3. Communicating With Team Members
4.4. Chain of Command
4.5. Dress Code
4.6. Meetings
4.7. “Daily Notices”
4.8. Phones, Computers, and Information Technology (IT)
Table of Contents 1

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4.9. Information Security
4.10. Daily Core Values Discussion
4.11. Cleaning Policy
4.12. Hiring Process and Probationary Period
4.13. Confidentiality and Nondisclosure
4.14. Video/Photograph/Audio Recording Release
4.15. Separation From Employment
5. Attendance and Time O
5.1. Attendance Policy
5.2. Using the Time Clock
5.3. Breaks
5.4. Sick Leave
5.5. Working Saturdays
5.6. Time Off and Holidays
5.7. Additional Leaves of Absence
6. Pay and Benefits
6.1. Pay Stubs and Pay Schedule
6.2. Overtime
6.3. Paid Time Off (PTO) and 401(k) Plan
7. Workplace Safety
7.1. Tobacco and Drug-Free Workplace Policy
7.2. Emergency Procedures
7.3. Workplace Violence Prevention
7.4. Policy Against Workplace Harassment
7.5. Complaint Procedure
8. Equal Opportunity and Commitment to Diversity
8.1. American with Disabilities Act (ADA) and Reasonable Accommodation
8.2. Non-Discrimination Notice
8.3. Commitment to Diversity
9. Workplace Procedures
9.1. Branch Communication Procedures
9.2. Office Phone Procedures
9.3. Information Security Procedure
9.4. Emergency Evacuation Routes
Table of Contents 2