This curriculum vitae outlines the professional experience and qualifications of Fonguh Bless Tizi Fru. They have over 3 years of experience in retail sales and customer service roles in the UAE and Cameroon. Their most recent role since 2015 has been as a Store Incharge and Retail Sales Advisor for Overseas Trading Company LLC in Sharjah, where they are responsible for stocking merchandise, pricing items, assisting customers, and resolving complaints. Prior to this they worked as a Sales Representative for Samsung Global Tech in Cameroon from 2013-2015. They have strong communication, customer service, and retail skills as well as qualifications including a Diploma in Business and Marketing from 2014.

1. Curriculum Vitae
Name: FONGUH BLESS TIZI FRU
Mobile: 0503814805
Email: fonguhfru@gmail.com
Address: Abu shagara Sharjah.
Nationality: Cameroon.
Visa: Residence.
PROFESSIONAL SUMMARY
Motivated sales professionalpossessing a strong commitment to quality customer
servicecoupled with excellent communication skills. Builds customer loyalty by
effectively resolving problems and quickly processing transactions.
Expert retail sales professionaloffering three years experiences in retails
customer services and retail management. Focused on exceeding sales goals.
Punctual retail sales professionalfocused on exceeding expectations and building
customer loyalty. Flexible schedule and strong mathematical aptitude.
A customer serviceassociates who consistently meets and exceeds sales targets.
Reliable team player and strong communication.
SKILLS
 Advanced clerical knowledge
 Multilingual in French and English
 Rapid data entry skills
 Positive
 Cheerful
 Cash handling expertise
 People oriented
 Detail oriented
 Excellent time management skills.
WORK HISTORY
Company : OVERSEAS TRADING COPANY LLC
Address : SHARJAH AIRPORTFREEZONE
Position : Store Incharge / Retail Sales Advisor
: OCT 2015-Present

2.  Stocked and replenish merchandiseaccording to store merchandising
layouts,
 Priced merchandise, stocked shelves and took inventory of supplies.
 Alert customers to upcoming sales events and promotion.
 Identify potential shoplifters and alert the management.
 Complete all points of sale opening and closing procedures, including
counting the content of the cash register.
 Welcoming customers into the store and help them locate items,
 Educate customers about the brand incite excitement about the company’s
mission and values.
 Shared best practices for sales and customer servicewith other team
members to help improvethe storeefficiency.
 Use time efficiently when not serving customers, including taking inventory,
organizeproducts on the shelf
 Resolve all customer complaints in a professionalmanner while prioritizing
customer satisfaction.
 Verify that customers receivereceipt for their purchase.
 Answer customer telephone call promptly in an appropriate manner.
2013 Sep – 2015 OCT
SAMSUNG GLOBAL TECH(douala,Cameroon)
SALES REPRESENTATIVE
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsiblefor processing cash and card payments.
Answering queries fromcustomers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on productselection to customers.
Balancing cash registers with receipts.
Responsibledealing with customer complaints.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
EDUCATION
DIPLOMA: CONSULTANTINBUISNESS AND MARKETING –2014
HIGH SCHOOL: ADVANCELEVEL CERTIFICATE –2013
SECONDRYSCHOOL: ORDINARYLEVEL CERTICATE – 2011