1. DAVID FLYNN
1936 Spinnaker Ln Azle Tx, 76020 Office 817.390.7969
Email: dflynn@mcclatchy.com Mobile 817.876.4595
PROFILE
Experienced hands-on technical manager with over 18 years of real world experience.
Comfortable working across a multitude of environments ranging from highly regulated to
highly public with an emphasis in discrete maters. A demonstrated ability to contribute and
provide prospective throughout various business initiatives. Strong body of technical training and
applied skills coupled with effective leadership, teamwork and communication abilities.
SUMMARY OF QUALIFICATIONS
Business/Technology; Solid background in business operations and practices including,
employee oversight, training, quality assurance, procedural and confidential documentation.
Skilled in forming collaborative relationships in business technology environments.
Client Services; Establishes rapport builds credibility and cultivates strong relationships while
maintaining a high level of client satisfaction. Provides comprehensive hardware and software
solutions and training with a distinction for communicating information with skill and patience.
Project Management; Proficient in managing technical projects varying in nature and
complexity. Develops and coordinates proper communication to provide proper workflow to
assure the accurate, timely and efficient completion of multiple tasks.
Problem Solving/Troubleshooting; Recognized for the ability to quickly assess problem areas
and intervene to avert potential problems. Strong history of sound judgment and decision-making
skills with the reputation for developing workable solutions.
2. EMPLOYMENT EXPERIENCE
IT Site Manager
McClatchy Company ”Sacramento & Fort Worth” Jun 2010 – Current
Manage PCI and SOX compliance initiatives
Develop and maintain unified security standards
Develop and implement new or updated policies and workflows
Create hardware and software standardizations
Manage audit and compliance matters following COSO framework
Capital budgeting and justification
Manage support contracts and vendor relations
Analyze and recommend technology or workflow changes to reduce cost
Oversee and delegate workflow for:
o Local support team members
o Operation team members
o Telecom team members
Oversee and provide guidance for infrastructure team members
Manage perception
Lab System Remediationand Validation
PharmEng contracted to Novartis Pharmaceuticals Apr 2010 – Jun 2010
Analyze pharmaceutical lab equipment and computers to determine options for upgrades
Create virtual environment to test upgrade scenarios
Develop documentation to support analysis of lab systems
Integrate legacy lab systems into active directory environment
Develop and execute IQ/OQ/PQ’s to support validation within a controlled environment
Develop SOP’s to support accurate and consistent work instructions for lab systems
Build and configure datacenter to support data integrity for all lab related data
Work within active directory building infrastructure to support new lab environment
Service Delivery Lead
Kelly Services contracted to Johnson & Johnson Aug 2009 - Apr 2010
Manage and delegate work flow for all infrastructure based IT systems for multiple sites
across Northern California and New Mexico
Manage and delegate work flow for all external vendors that provide an IT related
solutions
Produce monthly metric and trending reports for senior JNJ Management
Analyze metrics and tends to provide methods of remediation to improve upon day-to-
day operations
Arbitrate contract issues between JNJ and external vendors
Develop and participate in Business Continuity exercises
Create SOP’s pertaining to new or updated software/hardware implementations
Manage ITSM queues
3. TechnologyLead/Supervisor
TekSystems contracted to Johnson & Johnson Feb 2006 - Aug 2009
Supervise 15 IBM infrastructure support team members across four locations in Northern
California
Manage and maintain Windows & UNIX servers; HP-UX, RedHat Linux, Windows 2000
Server - Windows Server 2008, MS Exchange 2000 – MS Exchange 2007
Manage and maintain Windows & UNIX servers backups and restores; VERITAS
NetBackup 5.1 MP4 and Omni Back II.
Manage and maintain SAN & NAS devices; NAS NetApp F920. SAN/EVA HP EVA
HSV110
Manage Active Directory environment; Users, Security groups, Distribution lists
P.O.C for external vendors; cabling, telecom, hardware and specialty software
SOX testing for Windows & UNIX environments
Manage and maintain battery back-up systems
Manage and maintain Citrix environment
Antivirus escalation point for northern California
Implementation of global standardizations
Develop goals and objective for infrastructure support team members
Develop SOP’s for global policies
Change management within a regulated environment
Quality assurance for IBM SLA’s
Provided training for new hires
Manage ITSM queues
Systems Administrator
American Home Shield Jun 2002 - Oct 2005
Manage and maintain Windows servers; Windows 2000 Server - Windows Server 2003,
MS Exchange 5.5 – MS Exchange 2003
Manage and maintain Windows server backups and restores; VERITAS Backup Exec
Manage Active Directory environment; Users, Security groups, Distribution lists.
Maintain and configure Cisco switches; 1900 and 2600
Research new and improved methods for desktop standardization
Manage Predictive dialer
Remedy ticketing system
Create SOP’s and work instructions
4. TeamLead
Endymion Systems, Inc., contracted to Agilent Technologies May 99 - Jun 02
Supervise 5 desktop support team members
Manage and maintain Windows servers; Windows 2000 Server, MS Exchange 5.5 – MS
Exchange 2000
Coordinate local and remote support for desktop environment
Integrate and migrate applications remotely
Install and configure proprietary applications
Provided training for new hires
Remedy ticketing system
Documentation of work instructions
DSL Product Coordinator
Sonic.net, Inc. Apr 98 - May 99
Allocate TCP/IP networks for SBC network
Maintain and configure Cisco router; 7500
Maintain and configure Redback router; 3600
Provided training for new hires
Create SOP’s and work instructions
VI Scripting for Unix system
Web design