SlideShare a Scribd company logo
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
BusinessTransformationThroughLearning Innovation
LauraOverton
TowardsMaturity
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
FITNESS ASPIRATIONS
HIGH A SPIRATIO NS
9 OUT OF 10 OF
TODAY’S L&D
LEADERS WANT TO:
BOOST AGILITY
ENHANCE
PERFORMANCE
IMPROVE
PRODUCTIVITY
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
FIXATED WITH FADS?
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
FIXATED WITH FADS?
IN L&D WE’RE USING 50% MORE TECHNOLOGIES
BUT REPORTING FEWER BENEFITS AND MORE BARRIERS THAN BEFORE
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
TIME TO RETHINK OUR APPROACH
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
GET TING BACK TO BASICS
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
B E R E A L I S T I C
C O S T C U T T I N G C R A S H D I E T S D O N ’ T W O R K !
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
Gaining Market Share
17% rise in customer satisfaction
10% improvement in revenue
Talent
9% reduction in attrition
17% improvement in engagement
14% improvement in productivity
12% reduction in time to competency
Delivering New Products & Services
Change new products & services 23% faster
Roll out new IT applications 26% faster & improve
efficiency!
I N S T E A D F O C U S O N G O A L S T H AT C A P T U R E
T H E AT T E N T I O N O F YO U R C E O !
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
RESPOND TO NEED
3 IN 10 L&D LEADERS
WORK WITH BUSINESS LEADERS TO
UNDERSTAND WHAT BUSINESS
METRICS THEY NEED TO IMPROVE
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
ADAPT TO THE CONTEXT
2 IN 5 L&D LEADERS
ACTUALLY KNOW WHAT
TECHNOLOGY ENABLED
LEARNING THEIR IT
SYSTEMS CAN DELIVER
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
S T R E N G T H E N YO U R W E A K S P O T S
33 %
OF L&D LEADERS
DO NOT KNOW
HOW THEIR
TEAMS KEEP THEIR
SKILLS UP TO DATE
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
B UILD M OTIVATIO N
1/3 OF L&D
LEADERS
WORK WITH
LOCAL
CHAMPIONS
TO SUPPORT
LEARNING
CHANGE
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
V
CELEBRATE SUCCESS
ONLY 15%
OF L&D
LEADERS
SHARE
INDIVIDUAL
SUCCESSES
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
GET TING BACK TO BASICS
B E R E A L I S T I C
R E S P O N D T O N E E D
A D A P T T O T H E C O N T E X T
S T R E N G T H E N Y O U R W E A K S P O T S
B U I L D M O T I V A T I O N
C E L E B R A T E S U C C E S S
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
HERE COMES THE SCIENCE
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
T O W A R D S M A T U R I T Y I N D E X
TOP
DECK
TOP LEARNING COMPANIES
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
DNA OF THE TOP DECK
COMPANIES
97% AGREE THEY
SUPPORT THE SKILLS
THE BUSINESS NEEDS
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
DNA OF THE TOP DECK
COMPANIES
97% PROACTIVELY
UNDERSTAND HOW
STAFF LEARN WHAT
THEY NEED
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
DNA OF THE TOP DECK
COMPANIES
100% CONSIDER THE
COURSE AS ONLY ONE
OPTION FOR BUILDING
SKILLS AND
PERFORMANCE
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
DNA OF THE TOP DECK
COMPANIES
90% ENSURE
INDIVIDUALS HAVE THE
CHOICES AND
INFORMATION THEY
NEED
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
DELIVERING PEAK PERFORMANCE
3X LIKELY TO SEE IMPROVED PRODUCTIVITY & APPLICATION
2X LIKELY TO RESPOND FASTER & SUPPORT CHANGE
Improved application
of learning in the
workplace
Faster response to
changing business
conditions
Increased
productivity
on the job
TOP DECK Average
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
HOW TO GET YOUR L&D TEAM
IN TIP TOP CONDITION
Turning Data into Insights, Insights into Action
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
NEW MODELS OF LEARNING
Integrate
Learning
& Talent
Develop
Learning
Culture
Transform
Training
ALIGNING TO NEED
Customer
Activated
Learning
2 Way
Business
Alignment
EQUIP L&D AS AGENTS OF CHANGE
THE TOWARDS MATURITY NEW LEARNING AGENDA–A ROADMAP FOR CHANGE
KEEP FO CUSED O N WHAT MAT TERS
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
17%
OF L&D
LEADERS USE
BENCHMARKING
TO IMPROVE
PERFORMANCE
TAILOR YOUR FITNESS PROGRAMME IN 2015
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
GET EXPERT INPUT
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
4 WORK OUT TOGETHER – BENCHMARK GROUPS AND
GENERATE
WORK OUT TOGETHER
LauraOverton
TowardsMaturity www.towardsmaturity.org/2014benchmark
5 EAT WELL!– AMBASSADOR MAP
EAT WELL !
TAKE ACTION TODAY
BusinessTransformationThroughLearning Innovation
KEEP FOCUSSED
TAILOR YOUR
PROGRAMME
GET EXPERT INPUT
WORK OUT TOGETHER
EAT WELL
Turning Data into Insights, Insights into Action
visit us on
stand 88
for your free
resource pack

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How to get your L&D team in tip top condition for 2015

Editor's Notes

  1. Image – free digital photo.net
  2. At the beginning of the year we all want to get fit , aspirations are high, When it comes to learning, today’s L&D leaders also have high expectations when it comes to modernising their learning strategy: They want to support business agility with 91% wanting to respond faster to change They want to enchance performance with 90% looking to boost on the job productivity They want to improve talent with 91% looking to reduce time to competency Image pixabay
  3. For fitness fanatics, there can be a tendency to be fixated with fads – the next big thing that will suddenly turn us into supermodels. At a show like this, there is also a tendency to be on the look out for the next big thing that will fix our problems. In the last 5 years, L&D professionals are now using more technology than ever before but it isn’t always hitting the spot!
  4. For fitness fanatics, there can be a tendency to be fixated with fads – the next big thing that will suddenly turn us into supermodels. At a show like this, there is also a tendency to be on the look out for the next big thing that will fix our problems. In the last 5 years, L&D professionals are now using more technology than ever before but it isn’t always hitting the spot!
  5. Our renewed awareness about applying new technologies to drive L&D value isn’t working – we’re reporting more barriers to our challenge of modernising learning than ever before. Image Pixabay
  6. If we are serious about modernising learning and delivering results, we have to get back to the basics of healthy living!
  7. Having a goal to help us achieve better compliance rates or reduce cost is like going on a crash diet for a week to lose 9ib – it provides focus but leaves us feeling dissatisfied and doesn’t lead to lasting change Energise your vision – we need to set L&D goals that ignite your team and your stakeholders Image - pixabay
  8. The 2014 Towards Maturity Benchmark outlines that learning innovation, done well, continues to deliver results that the board will be interested in – these help us set healthy goals for our L& D strategy in 2015. These are conservative numbers gathered over 3 years from a minimum of 381 participants ( some are generated from inputs of over 600 participants). Use them to help you make your business case for change.
  9. When we are embarking on any change, it’s critical to understand what do we want to achieve and why is it important? However, when it come to modernising learning , few L&D leaders really understand the needs of their organisation and staff Only 3 in 10 work with business leaders to understand the key business metrics they are looking to improve. Only 36% are really confident about how their staff learn what they need to do their jobs.
  10. When it comes to embarking on an effective fitness regime, understanding the lifestyle context of the individual is critical, what works for some won’t work for others in differing circumstances. In the same way, L&D leaders looking at modernising learning need to understand and adapt to the work context. .This includes having a clear understanding of the culture, the IT infrastructure and the wider talent and performance initiatives. However it
  11. Doing what we’ve always done will not deliver the results that we are hoping to achieve. L&D teams need to think about how they strengthen the capability and skills that they are building in their own teams to support the delivery and implementation of new ways of learning. Technology plays a part in that but we also need to think about how to design and transfer learning and how support performance and facilitate collaboration.
  12. Keeping motivation going is critical in any new regime. Personal support, continual communications and encouragement are all part of the process. However only 1/3 of L&D leaders take part in engaging local champions to support learners where they are. Only 2 in 5 equip line managers to support learning in the workflow. These local fans spur on great performance in the field , they build motivation and encourage us to ‘finish the course’.
  13. In any fitness programme, all successes should be celebrated along the way to keep us going towards the goal. In the same way , L&D organisations who are looking to modernise learning and deliver excellence should also be looking to celebrate successes and demonstrate value to key stakeholders and yet we don’t do it.
  14. If we are serious about modernising learning and delivering results, we have to get back to the basics of healthy living! Can these activities really result in a health L&D team?
  15. L&D clearly need evidence based to modernising learning vs following the fads – however valid they might turn out to be! 3500 L&D leaders over the last 11 years have shown us what works and what doesn’t. We’ve been monitoring the L&D activities that consistenly link back to better business and individual performance.
  16. The Towards Maturity Model, measured by the Towards Maturity Index, has long provided an independent and freely available benchmark for effective learning practices. We’ve uncovered 6 workstreams of behaviours that consistently deliver results. Moreover, when we consider organisations in the top 10% of the index – the Top Deck- we see 4 behaviours that consistently set them ALL apart from the rest.
  17. Evidence shows that Top Deck teams who embrace a these 4 areas of activity are consistently delivering the results. Compared to the average in the latest Towards Maturity Benchmark, they are three times as likely to agree that they have seen improved productivity and have been able to speed up and improve the application of learning back in the workplace. They are twice as likely to agree that they have been able to respond faster and support organisational change more effectively.
  18. An evidence based approach provides essential guidelines for getting your team fit to deliver in 2015. Use the show to turn data into insight and insight into action – here are 5 ways to do that:
  19. Once you have set your goals - Keep focussed Last year’s study outlined a New Learning Agenda, based on historical evidence, it provides us with a roadmap for modernising learning that is explored in the new report. Concentrating on these 9 areas will keep your L&D on a track to deliver. Technology is an enabler not a be all and end all.
  20. The Towards Maturity Model is about going back to basics – why not benchmark your current L&D strategy against the effective practices of over 3500 peers. By finding out where you are weak vs where you are strong allows you to tailor a programme of work to bring your team to tip top condition. Take part in the Towards Maturity Benchmark at mybenchmark.towardsmaturity.org
  21. Check out Chapter 7 of Modernising Learning:Delivering Results report for 4 case Top Deck Case studies. At LT make time to meet the experts in the Exchange sessions on stand 416 and 88.
  22. Working on a fitness regime of any kind can be tough when you are on your own but working it out together helps reduce the burden and accelerate the progress. Check out the Towards Maturity Benchmark Groups for more information http://towardsmaturity.org/static/sector-benchmarking-groups/
  23. Don’t glut out on technology for it’s own sake – look out for healthy tips and ideas that will help you transform your teams Check out our Ambassadors for a fresh perspective.
  24. It is time to stop thinking about courses and start thinking about customers – our staff know what they want, what they need and are in the best position to help us to help them. In 2015 let’s start listening and responding better. The evidence shows that when we do, the results that we crave from a modernised L&D strategy will surely follow.