Fiona Samadan is seeking a position that allows her to utilize her skills and experience. She has over 10 years of experience in human resources, finance, administration, and insurance. Her background includes roles processing employee separations and benefits, managing medical insurance administration, and handling various financial and accounting tasks. She is proficient in Microsoft Office, banking systems, and has knowledge of UAE's life and medical insurance systems.

1. Fiona Samadan
Skycourt Tower Dubai land
Dubai, U.A.E.
Mobile No.: +97156 2264962
Email ID: Fiona_samadan0631@yahoo.com
CAREER OBJECTIVES
To be able to share and practice all my abilities and skills gained from previous experiences to a very
competitive organization. To obtain productivity, be an imperative component of any institution that I work
with and to work with my constituents and superiors with my joy and respect.
WORKING EXPERIENCES
HRS Advisor
HR Services - Emirates NBD - Tanfeeth
April 2013 – Present
Separation/Offboarding Unit
 Preparing and processing the final settlement of ex-staff/leavers.
 Computing Gratuity
 Computing Leaves
 Computing Ex-gratia
 Giving appointments for ex-staffs through phone call and emails.
 Explaining with the staff the final settlement before signing the end of service.
 Approve, reject and initiate separation requests (resignation, termination, retirement, etc)
 Assist senior managers on separation issues for their staff.
 Process EOSB payment for ex-staffs.
 MIS reports generation and preparation.
 Calling and fixing appointment with ex-staff and explaining the final end of service.
 Preparing and issuing experience letter for ex-staffs.
 Coordinating with Immigration Unit regarding the visa cancellation/transfer.
 Act as Team Leader in the absence of Supervisor.
 Respond to queries relating to staff separation and separation benefits.
 Liaise with Collection Department for recovery cases
 Liaise with Loan Department, IT and ex-staff’s unit before releasing the payment.
 Liaise and assist with Legal Department for the cases filed by the ex-staff in Court
 Liaise with Immigration department for visa cancellations and transfers and act as point of contact
for ex-staff once the visa is cancelled.
 Coordinate with GSU, provide requested reports and assist on cases related to fraud /forgery.
 Uploading and distributing the separation cases to Offboarding team members for preparation.
 Prepares visa cancellation of the ex-staff and act as point of contact once visa is cancelled.
Medical Insurance Administrator
 Assisting the bank's staffs on all kinds of insurance related queries through telephone, email and
personal advice.
 Receive and process the addition of new employees of the bank and their dependents under
medical insurance scheme.
 Encoding and investigating the medical reimbursement claim of the insured member from out of
network and coordinate with insurance claims department of the insurance provider.
 Monitors and follows-up the payment of medical claims from out of networks.
 Provides update to insured members and management on matters regarding group policies.
 Corresponding with medical underwriting department, medical claims department, and customer
service of medical insurance provider.
 Analyzing the data provided by the insurance company and provides feedback to the
management.

2. Fiona Samadan CV6
 Reconciliation of medical bills from insurance provider such as additions, deletions, duplications
or any discrepancy.
 Preparing and generating medical insurance data to respective department on monthly basis.
 Assist and recommends with the management the necessary policy enhancement during renewal
period.
 Review the quarterly insurance claims for any loss ratio and recommends medical health
campaign to minimize the usage of the insurance.
 Act as liaison between employees and insurance company.
Finance & Accounts for Immigration plus Staff benefits specialist
o Handles and maintains the Petty cash for Tanfeeth HRS
o Handles 7 bank accounts for the bank
o Prepares bank reconciliation for ENBD,EIB and Tanfeeth every week
o To ensures that all the bills process has been submitted to me in order to get the reimbursement
from Finance
o Prepares the expenses costing for all units
o Ensure that all Medical bills is paid to DHA on time
o Ensure that all staff Medical claim is paid on time
o Ensure that Immigration Account for ENBD,EIB and Tanfeeth are with enough balance to process all
visa application
o Handles staff issues related to their visas
New Age Insurance Brokers
Medical Insurance Administrator
April 2012 - 2103
 CLAIM REIMBUREMENT DEPARTMENT/ACCOUNTING DEPARTMENT
 Answers calls and queries regarding services that company can offer
 Receiving all CLAIM REIMBURSEMENT
 Reviewing all Reimbursement if all the data/documents are complete in order to pay the client.
 Responsible to handle all clients issue and complains.
 Monitors clients reimbursement payment
 Releasing cheques and sending it to the concern
 Entering all Claim Reimbursement to the PRAKTORA SYSTEM
 Administration job
 Responsible for Log in Log out of all the employees
 Monitors all the incoming and outgoing couriers.
 Taking care of General Managers schedule
 In charge to all the expenses for company’s stationery supplies
 Petty cash handling to be send to our accountant.
DRILLING AND INDUSTRIAL SUPPLY – NOVEMEBER 2010 – MARCH 2011
 Work as Associates, handling daily Product Enquiry and giving Quotation to our client.
 Answering Calls and Transferring to the desired person.
 Maintaining Managers meeting book and schedules.
 We use QUICK BOOK ACCOUNTING SYTEM.
 Prepares SalesOrder to our client and Vendor
 Prepares Purchase Order for our Client and Vendor.
 Follow up our P.O and monitors till it get deliver to our Client.
 Prepares Expenses Vouchers and keeping it to the proper place,
 Handles most of the Accounts Payable.
 Handles Some Bank Reconciliation.
 Releasing and Preparing Cheques .

3.  Calling all vendors and suppliers for cheques pick up.
LAND MARK GROUP DUBAI (SPLASH MOE)- 2008-2010
Cashiers/Work as Fashion Consultant,
 Providing excellent Customer Services,
 Assisting the needs of the customer,
 Giving feedback to our Managers
 Prepares Brand Report and suggestion to increase the sale
 Prepares monthly MARKET SURVERY
 Monitoring the stock
 Cashiering handles all Petty cash expenses and reimbursement
 Preparing Day End Report.
 PHIL-ASIA CARE PLANS (INSURANCE COMPANY) – (2000-2002)
Handling Accounts Payable, giving Training to the new Cashier for the Branches of our
company. Work as a TRESURY OFFICER in other regions, where I am monitoring the
Cash and Receipt and Payment for our Plan Holders. Ensure that our Daily Sales will be
deposited correctly in the bank.
Releasing and Preparing Cheques .
 AJINOMOTO PHILIPPINES – 2002-2004
Work as Payroll Assistant, wherein I am handling and processing all the Government
Benefits for their Employees, deduction of taxes, monitoring leaves and absents,
Overtime and Bonuses.etc. Ensure that all the Employee had receive their appropriate
salary on time.
Handling complains with regards to the company and other management, and keeping it
as confidential as possible, and addressing it and discussing it to the upper management.
Releasing and Preparing Cheques .
 PROPLE BPO – 2004-2006
Work as Accounts Payable Staff- Giving appropriate report to our client, regarding their
expenses, bank updates and Handling Petty Cash of our client.
Releasing and Preparing Cheques .
 LOREAL PHILIPPINES – 2006-2008
Officer in-charge - team lead for Sales order processing
 Downloading of PO thru customer’s website.
 Monitoring and tagging of received POs.
 Create delivery order and extraction for warehouse processing.
 Communicate issues or concerns to sales representative.
 Close coordination with CS officer for order processing.
 Oversee teammates in sales order processing.
 Handling issues and concerns for the SOP team and processing.
 Answering telephone calls and inquiries of sales representatives.
 Doing report for the operations review every month.
 Processing of orders for salon and consumer product divisions.
 Processing of sales slip every cut-off for CPD consignment division.
 Doing the delivery order creation, extraction and finalization for warehouse processing.
 Attending phone calls and inquiries of the sales representatives.
 Releasing and Preparing Cheques .
EDUCATIONAL BACKGROUND

4. Fiona Samadan CV6
Bachelor of Science in Accountancy
Jose Rizal University 2004
SEMINARS/TRAINING ATTENDED
 Certified Associate Program - ENBD
 Anti-Money Laundering
 Basic and Advance MS Excel for Professional
 Basic MS Access Course
 Basic Life Support
COMPUTER SKILLS
 Banking Systems – Finacle, Empower (Oracle), Equation (AS400), DocSafe
 Proficient in MS Office such as Word, Excel, Power Point and Access
OTHER SKILLS:
 Knowledge of life and medical insurance system in UAE.
 Resourceful and responsible.
 Good communication skills written and oral.
 Trustworthy, friendly, hardworking, flexible,result oriented, self motivated and can work under
pressure.
 Aptitude and willpower to keep going till the target is achieved
PERSONAL INFORMATION
Date of Birth : 06 November 1983
Civil Status : Single
Nationality : Filipino
Visa Status : Residence
I am confident enough of my ability to work in a team or independently. I hereby solemnly affirm that the
information provided by me is true to the best of my knowledge.
Date:………….
Place:………….