The document outlines a process improvement project for a finance and planning department with the goals of increasing efficiency, accuracy, effectiveness, skills, and communication. The methodology includes defining goals and deliverables, analyzing the current situation, assessing targets for change, creating a procedural manual, implementing the new process, measuring results using six sigma concepts, and training end users to transition to the new process.

1. Finance & Planning Process Improvement Becky Collins, MBA Consultant Finance Management

2. Project Objective Positively impact the value of FP&A services with measurable results.

3. Project Methodology Define Goals and Deliverables Analyze Current Situation Assess Targets for Change Create Procedural Manual Implement New Process Measure Using Six Sigma Concepts Train End Users on Process Transition Process to Users

4. Define Goals and Deliverables Goals: Efficiency = Accuracy = Effectiveness = Higher Skills = Accountancy = Communication = Deliverables: New Process Controls Service Training SOP Manual Documentation

5. Analyze Current Situation Study and/or Document Present Process Define Deadlines Analyze Relative Financial Reports Review Employee Feedback Review Customer Feedback Create a Baseline for Six Sigma

6. Assess Targets for Change Technical Resources Technical Support Human Resources Accounting Skill Levels Technical Skill Levels Department Policies Specify Areas for Change

7. Create Procedural Manual Begin an Instruction File/Folder Document Procedure Step-by-Step Determine Efficiency of New Procedure Check for Accuracy Modify Procedure Format Instruction for Entry into Manual Insert Instruction Pages

8. Implement New Process Strictly Adhere to Instruction Red Line Errors and Imprecise Instruction Revise Ineffective Procedures Red Line Revisions Edit New Instruction Update Manual with New Instruction

9. Measure: Six Sigma Concept Define Data Measurements (Absolute Values) Identify Time Cycle Chart Baseline Create Relevant Graphs Chart New Data Evaluate Charts & Graphs for Trends Document Six Sigma Instruction

10. Train End User of Process Strictly Adhere to Manual Assure User Friendly Instruction Evaluate User Skills Insert Necessary Enhancements for User Coach User on Red Line Editing Teach Six Sigma Process

11. Transition Process to Users Provide Support Services Meet with Direct Supervisor and Users Solicit Detailed Feedback Document Every Concern Take Action to Resolve Concerns Document Actions Taken Relinquish Responsibility