Felisa lazo resume
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Felisa Lazo has over 7 years of experience in retail as a supervisor and sales associate. She is bilingual in English and Spanish and has skills in supervising, training, and evaluating employees. She is pursuing a Bachelor's degree in Accounting and is interested in a clerical or accounting position utilizing her computer skills in programs like MS Office, Excel, and accounting experience.
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The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Company Valuation webinar series - Tuesday, 4 June 2024
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
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Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Part 2 Deep Dive: Navigating the 2024 Slowdown
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
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The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs.
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Digital Marketing with a Focus on Sustainability
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
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Organizational Change Leadership Agile Tour Geneve 2024
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Felisa lazo resume
- 1. Felisa Lazo 832-692-7933 felisa_lazo@yahoo.com Summary Bilingual in English and Spanish. Over seven years of experience working in retail as a supervisor and sales associate, while pursuing a college education on a part-time basis. Skilled at supervising, training, evaluating, and assigning projects to new employees; maintaining inventory of merchandise; processing customer returns and exchanges; and operating a computer system to check emails and submit reports. Interested in transferring skills, abilities, and education into clerical or accounting position in an office environment. Proficient computer skills in MS Windows, Word, and PowerPoint, Excel. Advance skills in 10-key by touch as well as Outlook. Intermediate skills in Excel. Work Experience Group 1 Automotive 3/2015 -Present Internet Sales Specialist • Inbound and outbound calls (for 20 U.S. markets) • Answering and informing customer about their inquiry of a vehicle • Gathering information for the customer Anna’s Linens, Houston, TX Supervisor (Training Store) (9/2010 – 03/2015) • Supervised up to three new employees on a regular basis for sales associate or management positions in the company’s training store • Trained new employees on store merchandise, sales promotions, plan-o-grams, and customer service expectations • Assigned projects to new employees, and followed up by observing, evaluating, and coaching employees on performance expectations • Inventoried store merchandise manually and compared the results to computer inventory records; reported overages or shortages to loss prevention department by email; and notified store manager of discrepancies • Balanced the cash drawers, reported monetary results in the computer system, and made bank deposits • Walked the store area at closing to ensure merchandise displayed appropriately and secured building Sales Associate (3/2007 – 8/2010) • Greeted and assisted customers with merchandise selections, and notified them of sales promotions • Publicized store credit cards to customers • Restocked merchandise on shelves and racks • Rearranged displays with new merchandise as sales promotions were introduced in the store Education University of Houston-Downtown, Houston TX – pursuing Bachelor’s degree in Accounting Anticipated date of graduation: August 2018 Eisenhower Senior High School, Houston, TX