The document is a presentation on feedback given by Tajalli Hera to Assistant Professor Saidalvi. It defines feedback as input back into a system as part of a cause and effect chain. It then discusses the types, process, characteristics of effective feedback, keys to effective feedback, dos and don'ts of feedback, and the art of giving and receiving feedback. The presentation concludes with a summary of the topic.

2. Batch:- 2020-2022
Name:- Tajalli Hera
Roll Number:- 20MMBA048HY
BUSINESS COMMUNICATION
Presentation
Presenting To:- Assist. Prof. Saidalvi

3. TOPIC:-

4. Contents
1. Feedback
2. Types of Feedback
3. Process of Feedback
4. Characteristics of Effective
Feedback
5. Keys to Effective Feedback
6. Do'sand Don'ts in Feedback
7. Art of giving and receiving
Feedback
8. Conclusion

5. FEEDBACK
• Feedback is an event that occurs when the
output of a system is used as input back into
the system as part of a chain of cause and
effect. ... In the case of a system which
requires knowledge of the output in order to
improve or deliver on a specific output, then
feedback is essential and good.

6. TYPES OF FEEDBACK

7. PROCESS OF FEEDBACK

8. CHARACTERISTICS OF EFFECTIVE
FEEDBACK
1. Information on what was good.
2. Things to be corrected.
3. Few cues on what and how to improve.
4. Direction for future development.
5. Provides strengths and weaknesses.

9. KEYS TO EFFECTIVE FEEDBACK

10. DO'S AND DON'TS IN FEEDBACK

11. ART OF GIVING AND RECEIVING FEEDBACK

12. CONCLUSION