Giving effective feedback requires proper preparation, delivery, and follow up. The feedback provider should understand the purpose, create a safe environment, maintain a positive tone, and be specific in their observations. When giving feedback, it is helpful to use the STAR method to describe the situation, task, action, and result. Feedback should be a regular occurrence and the recipient should be open to understanding the feedback without becoming argumentative.

1. GIVING & RECEIVING
THE EFFECTIVE
FEEDBACK
ANIA PIETRAS

2. 0 KNOW THE
PURPOSE

3. good job deserves to be
recognized
crucial skills should be improved
person is already expecting
feedback
problem cannot be ignored

4. 1 CREATE
SAFETY
1:1 scheduled meetings
explain why you are giving feedback

5. 2 BE
POSITIVEkeep the balance between positive and
negative feedback

6. 3 BE
SPECIFIC
state what you observe
Use "I"
focus on behaviour
suggest specific improvements
not too many issues at once

7. STAR

8. SITUATION
TASK
ACTION
RESULT

9. what was the situation?
what you should do?
what you did?
what was the result?

10. START
STOP
CONTINUE

11. 4 MAKE IT
REGULAR

12. BE OPEN TO THE FEEDBACK
UNDERSTAND IT WELL, ASK
QUESTIONS
YOU CAN NOT ARGUE
WITH PEOPLE FEELINGS
RECIVING FEEDBACK