The document discusses 10 factors that can affect communication: 1) Choice of medium, 2) Language concerns, 3) Information overload, 4) Lack of feedback, 5) Time and distance, 6) Selective perception, 7) Cultural factors, 8) Clarity of message, 9) Use of technical language, and 10) Emotional factors. Understanding these factors is important for developing effective communication skills and building strong relationships.