The document discusses the history and current state of facilities management. It traces the evolution of the industry from its origins in the 1970s to the present day. Facilities management is now defined as the integration of processes to maintain and develop services that support an organization's primary activities. The UK facilities management market is worth £11.9 billion and is expected to grow to £13.9 billion by 2021. The document also examines current challenges like commoditization and an aging workforce, and potential future trends such as the impact of technology and the Internet of Things on the industry.

1. Facilities Management
“Past, Present & Future”
Mark Whittaker, Integral UK Limited

2. Introduction

3. Content
 Origins & evolution of facilities management
 Current definition & worth to the UK economy
 Value adding or cost draining?
 Current failings
 Future Trends

4. The Origins of FM

5. The 70’s

6. The first FM Super Hero?

7. The 1980’s

8. The 1990’S

9. The 2000s

10. Progress in health & safety
“British industry has changed substantially since the introduction of the Health
and Safety at Work Act (HSWA) in 1974 and data shows there have been large
reductions in work-related injury and (since 1990) the overall scale of ill health.”
Between 1974 – 2015:
 Fatal injuries to employees fallen from 651 to 92 (86%)
 Non fatal injuries fallen by 77%

11. Defining facilities management?
“Facilities management is the integration of processes within an organisation to
maintain and develop the agreed services which support and improve the effectiveness
of its primary activities”.
Facilities management encompasses multi-disciplinary activities within the built
environment and the management of their impact upon people and the workplace.
Effective facilities management, combining resources and activities, is vital to the
success of any organisation. At a corporate level, it contributes to the delivery of
strategic and operational objectives. On a day-to day level, effective facilities
management provides a safe and efficient working environment, which is essential to
the performance of any business – whatever its size and scope

12. Current Market
The outsourcing of everyday activities
required for businesses to function has
led to the growth of a £11.9bn
Facilities Management (“FM”) market
in the UK in 2016.
According to IBIS, the market is
expected to grow by 3.2% Compound
Annual Growth Rate over the next five
years to reach a value of £13.9bn in
2021

13. Are you being heard?

14. Value adding or cost drain?
or

15. Which side of the fence are you on?

16. Current Failings
1. Commoditisation?

17. Current Failings
2. Slow on the uptake?

18. Current Failings
3. An aging demographic?

19. The Future: People vs. Technology?

20. Future Trends
“How will you work tomorrow?”

21. Strategy vs. Operations

22. Workplace Productivity

23. The Stoddard Review

24. The Internet of Things

25. Asset Intelligence

26. Finally, Risk

27. Integral UK Ltd.
Mark Whittaker
Business Development Manager
: 07764840694
: mark.whittaker@integral.co.uk