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Facilities Management:
What is it? Does it matter?
Author: Mark Whittaker
Date: Wednesday 3rd June 2015
What is Facilities Management?
“Facilities management is the integration of processes within an organisation to
maintain and develop the agreed services which support and improve the
effectiveness of its primary activities”.
(CEN the European Committee for Standardisation)
Facilities management encompasses multi-disciplinary activities within the built
environment and the management of their impact upon people and the workplace.
It contributes to the delivery of strategic and operational objectives. On a day-to day
level, effective facilities management provides a safe and efficient working
environment, which is essential to the performance of any business – whatever its size
and scope.
The basics
What is at the core of Facilities Management?
"A profession that encompasses
multiple disciplines to ensure
functionality of the built environment by
integrating people, place, process and
technology."
http://fmguru.co.uk/cmsfiles/articles/What%20FMs%20Do%20July%2012.jpg
What do FM’s do?
 Cost-cutting initiatives of the 1970s and 1980s led organisations began to
outsource ‘non-core’ services
 Integration of the planning and management of a wide range of services
both ‘hard’ (e.g. building fabric) and ‘soft’ (e.g. catering, cleaning, security,
mailroom, and health & safety) to achieve better quality and economies of
scale
 Formation of the BIFM in 1993, followed by the development of specialised
training and a qualification
 Step-change with the Private Finance Initiative (now Public Private
Partnerships), becoming an integral part of large-scale projects to manage,
replace, and upgrade the country’s infrastructure and public service
facilities. This new approach was swiftly followed in the private sector and
abroad.
History of FM
Who are the major UK FM players?
“The facilities management (FM) market is predicted to rise £10.7bn to
£117bn by 2017, from a 2012 value of £106.3bn”
“The continued trend towards outsourcing is expected to ensure future
growth opportunities for facilities management companies, with bundled
services and integrated solutions, in particular showing the strongest
growth potential.
However, increased price competition, and with clients adopting a “more for
less” attitude, can be expected to restrict a stronger value development
Current Market Size
“Mintel's Facilities Management UK 2014 report projects a bright
future for the industry, with growth in demand forecast for the next
five years”
Current Market Size
What is FM to an organisation?
or
B.I.M. & FM
A.I.C.
Common FM Acronyms
 CAFM – Computer Aided Facilities Management
 CMMS- Computerised Maintenance Management Software
 IPD – Integrated Project Delivery
 EHS – Environmental, Health and Safety
Can FM Help the Design & Construction Process?
Can FM Help the Design & Construction Process?
And Finally……Do keep in touch
@Whitbags http://whitbagsinfm.wordpress.com
Questions & Answers

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My presentation to ThinkBIM Seminar in Leeds on 3 June 2015

  • 1. Facilities Management: What is it? Does it matter? Author: Mark Whittaker Date: Wednesday 3rd June 2015
  • 2. What is Facilities Management? “Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”. (CEN the European Committee for Standardisation) Facilities management encompasses multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace. It contributes to the delivery of strategic and operational objectives. On a day-to day level, effective facilities management provides a safe and efficient working environment, which is essential to the performance of any business – whatever its size and scope. The basics
  • 3. What is at the core of Facilities Management? "A profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology."
  • 4.
  • 6.  Cost-cutting initiatives of the 1970s and 1980s led organisations began to outsource ‘non-core’ services  Integration of the planning and management of a wide range of services both ‘hard’ (e.g. building fabric) and ‘soft’ (e.g. catering, cleaning, security, mailroom, and health & safety) to achieve better quality and economies of scale  Formation of the BIFM in 1993, followed by the development of specialised training and a qualification  Step-change with the Private Finance Initiative (now Public Private Partnerships), becoming an integral part of large-scale projects to manage, replace, and upgrade the country’s infrastructure and public service facilities. This new approach was swiftly followed in the private sector and abroad. History of FM
  • 7. Who are the major UK FM players?
  • 8. “The facilities management (FM) market is predicted to rise £10.7bn to £117bn by 2017, from a 2012 value of £106.3bn” “The continued trend towards outsourcing is expected to ensure future growth opportunities for facilities management companies, with bundled services and integrated solutions, in particular showing the strongest growth potential. However, increased price competition, and with clients adopting a “more for less” attitude, can be expected to restrict a stronger value development Current Market Size
  • 9. “Mintel's Facilities Management UK 2014 report projects a bright future for the industry, with growth in demand forecast for the next five years” Current Market Size
  • 10. What is FM to an organisation? or
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  • 15. Common FM Acronyms  CAFM – Computer Aided Facilities Management  CMMS- Computerised Maintenance Management Software  IPD – Integrated Project Delivery  EHS – Environmental, Health and Safety
  • 16. Can FM Help the Design & Construction Process?
  • 17. Can FM Help the Design & Construction Process?
  • 18. And Finally……Do keep in touch @Whitbags http://whitbagsinfm.wordpress.com

Editor's Notes

  1. Warm welcome. Not used to talking in front of so many people, let alone first thing on a Monday morning
  2. Talk about the marketing flyer I did on “the importance of the workplace environment on such factors as staff attendance, morale, productivity, turnover.”
  3. People – both those delivering the services & those building users. Process – how the services are organised. Technology – how does this aid the delivery Finally, the place – the building and how it operates and is managed.
  4. Use the Premiership / Championship analogy