Facebook: It’s more than just
Social Media.
David Parfect - UK Sales Manager
March 2011




                                   1
“Hyper Connectivity”
PEOPLE MAY BE STARTING TO UNDERSTAND    THAT WE
ARE ON A PATH          TOWARD A MORE CONNECTED

    BUT THE REAL
    WORLD,


QUESTION IS WHAT IS
POSSIBLE             IN A WORLD WITH ALL THESE CONNECTIONS?



WHAT         NEW SERVICES AND INDUSTRIES         CAN
NOW EXIST?                   WHAT INDUSTRIES WILL BE
                   DISRUPTED?

 WHAT SOCIAL CHANGE IS NOW POSSIBLE?  WHAT
KNOWLEDGE                     WILL   EMERGE
     FROM                   ALL OF THIS


   INFORMATION?
600 Million   50% Return   200 Million
Users         Daily        via Mobile
Facebook users in the U.K.




Source: Facebook internal data, Worldwide, January 2011
Comparable Audience Volumes



                     >               =
 14M+                    Episode 1       World Cup Final

 Daily reach in UK
                         13M               13M
U.K. demographic breakdown

                          Gender                                 Age

                                                                        13-17
                                                                         13%
                                                          35+
                                              Male        34%
              Female                                                       18-24
               51%                            49%
                                                                           27%
                                                                25-34
                                                                 26%




Source: Facebook internal data, Worldwide, January 2011
Real People. Real Identities.
The web is being rebuilt around people




   Browse        Search        Discover

    90’s           00’s         10’s
Shopping is reorganising around people

         Amazon             Groupon
Product development is being
reorganised around people
Marketing is being
reorganised around people
People & Brands order my world
Word of Mouth
 Marketing…
Word of
    Mouth at
     Scale

Word of Mouth
 Marketing…
  At Scale
Ads with social context are twice as
effective

         1.6x
     lift in brand recall

           2x VS
  lift in message awareness

           4x                 Meg Griffing Sloan, Becca Foy and
                              14 other friends like Heineken
   lift in purchase intent
16
Social Context further drives brand
uplift
                                  Facebook population


   x

                              Friends of fans
                              60M friends

  x
                                            Fan base
 My friend likes this brand
                                            500K fans
 Ads with friends                                       US data
Social by Design: Mental model
• Reach                      • Connect
• Target                     • Converse
• Amplify                    • Share

• Ads with                   • Pages
  Friends




                         • Build
                         • Sell
                         • Service

                         • Platform
Brands in Progress: BT
Brands in Progress: Heinz
Brands in Progress: Diageo




                        Offline ROI:
                         5:1 ROI in
                           Nielsen
                          NetEffects
Social by Design




            Photos:
          5B/month
                      Source: Facebook, Mashable
Zynga’s FarmVille
                    Source: Facebook, Mashable
Brands’ identity
Don’t…
 1...create a Facebook Page unless you have something
                   (interesting) to say
2…think in campaigns – it’s about long term relationship
                      marketing
3…have a “social media” strategy. Develop a marketing
            strategy and make that social
4…think that the story stops with fans – that’s where the
                       story start
5…only think about facebook.com – about Facebook as a
                platform / technology
Using pages as content ‘channel’




                               Extending their TV
                                 campaign to a
                               Facebook audience
Shreddies Knitting Nanas




                            Increasingly brands
                           are connecting the TV
                            marketing campaign
Lynx Personal Integration




                            Lynx (Fallen Angel)
Disney Toy Story 3




                     150,000+ Likes in 1st
                        weekend, over
                     100,000 Polls taken,
                     80,000+ video plays
Innovations
Social Commerce

 • Increased traffic to websites

 • Add Social functionality

 • Connect sites to Facebook




     Over 3 million sites
     have now installed
   Social Plugins driving on
    average +20% more
             traffic
Levi’s Friend Store
Amazon U.S. – ‘My Amazon’
Facebook Mobile



   Over 10m
    mobile
   Facebook
  users in UK
Check In Deals

• Check In to stores &
  receive offers

• Businesses can claim their
  location Pages

• Create brand new locations
Alton Towers – Driving 5,200 people to
their theme Park

 Ads driving to page




 Event Ads promoting the free
 day – over 7,000 RSVP’s
Facebook credits
a virtual currency



 - Universally accepted across all applications

 - Virtual goods only

 - Safe and secure

 - Seamlessly integrated into our platform
Milestones



                core apps              news feed &
                                       open sign up                   facebook connect

                                                                                                             places


the beginning               mobile                    open platform                      social plug-ins



2004                                 2006                                 2008                             2011
How far we’ve come (2011)
Thank You




            42

Facebook: It's more than Social Media at SMWF

  • 1.
    Facebook: It’s morethan just Social Media. David Parfect - UK Sales Manager March 2011 1
  • 2.
    “Hyper Connectivity” PEOPLE MAYBE STARTING TO UNDERSTAND THAT WE ARE ON A PATH TOWARD A MORE CONNECTED BUT THE REAL WORLD, QUESTION IS WHAT IS POSSIBLE IN A WORLD WITH ALL THESE CONNECTIONS? WHAT NEW SERVICES AND INDUSTRIES CAN NOW EXIST? WHAT INDUSTRIES WILL BE DISRUPTED? WHAT SOCIAL CHANGE IS NOW POSSIBLE? WHAT KNOWLEDGE WILL EMERGE FROM ALL OF THIS INFORMATION?
  • 3.
    600 Million 50% Return 200 Million Users Daily via Mobile
  • 4.
    Facebook users inthe U.K. Source: Facebook internal data, Worldwide, January 2011
  • 5.
    Comparable Audience Volumes > = 14M+ Episode 1 World Cup Final Daily reach in UK 13M 13M
  • 6.
    U.K. demographic breakdown Gender Age 13-17 13% 35+ Male 34% Female 18-24 51% 49% 27% 25-34 26% Source: Facebook internal data, Worldwide, January 2011
  • 7.
    Real People. RealIdentities.
  • 8.
    The web isbeing rebuilt around people Browse Search Discover 90’s 00’s 10’s
  • 9.
    Shopping is reorganisingaround people Amazon Groupon
  • 10.
    Product development isbeing reorganised around people
  • 11.
  • 12.
    People & Brandsorder my world
  • 13.
    Word of Mouth Marketing…
  • 14.
    Word of Mouth at Scale Word of Mouth Marketing… At Scale
  • 15.
    Ads with socialcontext are twice as effective 1.6x lift in brand recall 2x VS lift in message awareness 4x Meg Griffing Sloan, Becca Foy and 14 other friends like Heineken lift in purchase intent
  • 16.
  • 17.
    Social Context furtherdrives brand uplift Facebook population x Friends of fans 60M friends x Fan base My friend likes this brand 500K fans Ads with friends US data
  • 18.
    Social by Design:Mental model • Reach • Connect • Target • Converse • Amplify • Share • Ads with • Pages Friends • Build • Sell • Service • Platform
  • 19.
  • 20.
  • 21.
    Brands in Progress:Diageo Offline ROI: 5:1 ROI in Nielsen NetEffects
  • 22.
    Social by Design Photos: 5B/month Source: Facebook, Mashable
  • 23.
    Zynga’s FarmVille Source: Facebook, Mashable
  • 24.
  • 25.
    Don’t… 1...create aFacebook Page unless you have something (interesting) to say 2…think in campaigns – it’s about long term relationship marketing 3…have a “social media” strategy. Develop a marketing strategy and make that social 4…think that the story stops with fans – that’s where the story start 5…only think about facebook.com – about Facebook as a platform / technology
  • 26.
    Using pages ascontent ‘channel’ Extending their TV campaign to a Facebook audience
  • 27.
    Shreddies Knitting Nanas Increasingly brands are connecting the TV marketing campaign
  • 28.
    Lynx Personal Integration Lynx (Fallen Angel)
  • 29.
    Disney Toy Story3 150,000+ Likes in 1st weekend, over 100,000 Polls taken, 80,000+ video plays
  • 30.
  • 31.
    Social Commerce •Increased traffic to websites • Add Social functionality • Connect sites to Facebook Over 3 million sites have now installed Social Plugins driving on average +20% more traffic
  • 32.
  • 33.
    Amazon U.S. –‘My Amazon’
  • 34.
    Facebook Mobile Over 10m mobile Facebook users in UK
  • 35.
    Check In Deals •Check In to stores & receive offers • Businesses can claim their location Pages • Create brand new locations
  • 36.
    Alton Towers –Driving 5,200 people to their theme Park Ads driving to page Event Ads promoting the free day – over 7,000 RSVP’s
  • 38.
    Facebook credits a virtualcurrency - Universally accepted across all applications - Virtual goods only - Safe and secure - Seamlessly integrated into our platform
  • 39.
    Milestones core apps news feed & open sign up facebook connect places the beginning mobile open platform social plug-ins 2004 2006 2008 2011
  • 41.
    How far we’vecome (2011)
  • 42.