The document outlines a coaching session aimed at integrating coaching conversations into everyday practice to enhance individual empowerment and problem-solving. It introduces the 'instant pay off' coaching technique and the GROW coaching model, emphasizing the importance of self-assessment, feedback, and commitment to action. Additionally, the session includes practical exercises in coaching trios and offers tips for effective coaching skills.

1. Expert to Coach
Conversations that Shift
Performance
Organisational Development Conference
16 May 2012
Jan Shine ~ Paullus Consultancy
Jacquelyn Bownes ~ Catalyst Coaching & Development

2. Objectives for the Session
To explore how Coaching Conversations can be
successfully incorporated into your everyday
practice to empower others to find their own
solutions.
Discuss what is meant by ‘coaching’.
Introduce the ‘Instant Pay Off’ Coaching technique.
Practice using your coaching skills and receive
feedback.
Experience the power of coaching by working on
your own issue live.

3. What is Coaching?
‘An approach designed to help & support
people to take responsibility for managing
their own learning in order to maximise
their potential, develop their skills, improve
their performance.’
(Parsloe)

4. Why Use Coaching?
Awareness Responsibility
* Higher Productivity * Better Working Relationships
* Improved Communication * Better Decision Making
* Improved Confidence

5. The GROW Coaching Model
• invite self-assessment
• agree topic for discussion
• offer specific examples of feedback
• agree specific objective of session
• avoid or check assumptions
• set long-term aim if appropriate
• discard irrelevant history
Goal Reality
Will Options
• commit to action • cover the full range of options
• identify possible obstacles • pull suggestions from individual
• make steps specific and define timing • offer any suggestions very carefully
• agree support • ensure choices are made

6. ‘Instant Pay Off’ Coaching Technique
1. ISSUE
2. IDEAL OUTCOME
- Coachee
3. BLOCKS - Others
- Situation
4. BRAINSTORM

7. Coaching Skills Practice
In coaching trios:
Assume the roles of coach, coachee and
observer.
Use the ‘Instant Pay Off’ coaching technique to
work on a real issue.
Rotate so everyone has an opportunity to
experience each role.
Allow 15 minutes for each ‘round’
- 10 mins coaching and 5 mins feedback.

8. Coaching Conversations ….
So, how was it for
you?...

9. Some Final Hints & Tips
 Look for appropriate opportunities to practise
your new skill
 Always ASK before TELL
 Hone your listening skills – spot the real issue
& play them back
 Craft your creative questioning skills
 Don’t be afraid of silence
 Support individuals to access other resources
Remember you don’t need to be the Expert
to be a great Coach