There has been a lot of discussion around social business, but what exactly does that mean and how do organizations actually become "social businesses?" This presentation examines some of these questions and looks at some frameworks and approaches to solving business problems.

1. Evolution of Business - Adapting to Progress in Culture and Technology. Jacob Morgan Principal, Chess Media Group Author of Twittfaced

3. What is a Social Business?

4. Down with old business?

5. Really?

6. “ All businesses have always been social ; what’s new is the set of observable behaviors and available technologies that enable businesses to leverage these to solve business problems. ” ~ Gil Yehuda , Enterprise 2.0 Thought Leader and Blogger

7. What is this really all about? Culture Technology

8. Sharing information Bridging silos Use of social platforms Where people spend their time How people communicate Expectations The “real-time” world Monitoring tools Collaboration platforms Social networking sites Messaging “ Follow the data” Culture and Technology

9. This is Josh He is 18 and he is the future workforce

14. Customer communities

22. Hybrid Communities

24. Welcome to the Acme Supplier Portal We are proud to have you as a part of our supply chain. Our Vendor Compliance Manual has been developed to help you understand our policies and procedures.

25. Internal Communities

29. Just a dressed up camel?

30. McKinsey

31. What are you good at? Where do you need help?

33. Customers What About Risk? (Failure Mode and Effects Analysis)

34. Customers Framework for evaluating risks

35. Customers Now what? Business problem

36. Customers Now what? Business problem

37. Customers Social Business isn’t a state , it’s the acknowledgement that culture and technology has changed , and that organizations can leverage these changes to solve the same business problems that they have always had and will always have.