Sylvie Raboisson has over 15 years of experience managing retail stores with budgets up to $15 million as a store manager and general manager for stores like Essence du Papier, Old Navy, and Macy's. She is bilingual in French and English and holds a Master's degree in Medieval Art History from Université Paris IV, La Sorbonne. Her experience includes hiring, training, and supervising managers, analyzing financial reports, creating sales strategies, and ensuring operational efficiency.

1. SYLVIE RABOISSON
5690 Paddock rd
Oceanside, CA 92057
760 805 2376
sylvieraboisson48@gmail.com
PROFILE
 More than 15 years of experience in retail management, in the US and in Canada - 10 as a
store manager dealing with budget as high as $15 millions a year.
 Effectively hired, trained and supervised more than 20 managers and supervisors in the
different businesses listed below.
 Perfectly bilingual in French and English, both orally and written.
EMPLOYMENT
General Manager, Essence du Papier, Montreal, Quebec, June 2007 to July 2012.
• Managed the Ogilvy store ($1.5 million budget) and the Place Ville Marie store ($2
million budget), paper goods and writing instruments retail stores.
• Supervised all the services offered to the clientele, including printing, engraving, pen
repairs, amongst others. Managed all financial levers and payroll.
• Analyzed profit/loss statements and maintain the accuracy of data related to payroll.
• Created sales strategies for each quarters with seasonal merchandising moves as well as
analysis of the key items.
• Oversaw the weekly orders of merchandise in different categories.
• Supervised 2 major remodels at the Ogilvy's location.
General Manager, Old Navy, Pointe-Claire, Quebec, June 2004 to January 2007.
• Opened and managed the Fairview Pointe-Claire store, 18 000 square feet, and $8.5
million budget sales for 2006 (55 employees with 2 managers and 2 supervisors)
• Accountable for visual standards and the financial efficiency of the store using all
Company tools and resources.
• Managed all financial levers and payroll.
• Followed up on the training of the managers and their succession planning.
• Ensured that the store complies with the monthly shortage action plan.
General Manager, Old Navy, Pasadena, California, 2002 to May 2004.
• Managed the Pasadena store, 25 000 square feet, and $10.2 million budget sales in 2004
(3 managers, 2 supervisors and 65 employees). Growth of 5.3 % in 2003.
• Managed all financial levers and payroll. Analyzed the business per department and
created sales strategies before each new season.
• Followed up on the training of the managers and their succession planning. Promoted 2
merchandising managers to the General Manager position.
• Ensured that the store was operationally efficient, reducing shortage by 7% for 2002.
Operations Manager, Old Navy, Hillsdale, California, 2000 to March 2002.

2. • In charge of hiring and training the staff.
• Wrote weekly schedules for the employees using Staffworks.
• Responsible for all markdowns events and shipment processing.
• Organized and supervised all inventories, and in charge of the Loss Prevention program
in the store.
• Reviewed sales and payroll with the General Manager on a weekly basis.
Merchandise Manager, Old Navy, Colma, California, 1998 to December 2000.
• Merchandised the Women’s and Men’s department according to Company standards.
• Trained Leads for each department to undertake workload.
• Reviewed reports to analyze the sales trend of the department.
• Helped in the hiring and training process of the staff. Promoted the main lead to
merchandising manager.
• In charge of the store appearance during weekly Corporate visits. The store became the
visual training spot for the company.
Merchandise Team Manager, Macy’s, San Francisco, California, 1996-1998.
• In charge of the entire Cellar floor (Housewares and Food), in the flagship store, Union
Square, $15 million budget a year.
• Reviewed the performance of 3 Sales Managers and 25 employees.
• Followed up on the training of the managers and the staff, on a weekly basis.
• Planned all weekly promotional events with the managers, signage and merchandising
being very detailed.
• Oversaw the merchandising of the Cellar and supervised all inventories.
• Analyzed sales trend on a daily and weekly basis, and in charge of acquisition of stock
from planners and buyers.
Program Liaison Officer, University of California/University of Poitiers, Study Center, France,
1990-1992.
• Oversaw Intensive language Program and planned all courses in French for a group of 50
American students form the University of California.
• Supervised 15 teachers and 10 tutors and evaluated the students’ performance during the
year.
• Offered academic counseling, coordinated schedules and organized cultural and athletic
activities for the students.
• Acted as a liaison between the university and the American administration, students and
the French administration.
EDUCATION
Université Paris IV, La Sorbonne. Graduated in 1993 with a Masters degree in Medieval Art
History.