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Topic: Ethics
Definition of ethics, Ethics and counselling,
Professional codes of ethics and standards,
the Development of Code of Ethics of
Counsellors, Ethical counselling
ETHICS
 Ethics involves “making decisions of a moral nature
about people and their interaction in society”.
 The term is often used synonymously with morality,
and in some cases, the two terms overlap. Both
deal with “what is good and bad or the study of
human conduct and values”.
 “Ethics is generally defined as a philosophical
discipline that is concerned with human conduct
and moral decision making”.
-(Van Hoose & Kottler, 1985)
• Ethics are normative in nature and focus on
principles and standards that govern relationship
between individuals.
• “Professional ethics are beliefs about behaviour
and conduct that guide professional practices,”
such as those between counsellors and clients .
-- (Calley, 2009)
EHICS AND COUNSELLING
• “Counsellor’s professional identity is related to
their knowledge and practice of ethics”.
- Patterson (1971)
“The effectiveness of counsellors is connected to
their ethical knowledge and behaviour as well.”
- Welfel (2016)
• Unethical behaviour in counselling can take
many forms. The temptations common to people
everywhere exists for counsellors. They include
• Physical intimacy
• The titillation of gossip
• The opportunity (if the gamble pays off) to
advance one’s career
 Some forms of unethical behaviour are obvious
and wilful, whereas others are more subtle and
unintentional. Regardless, the harmful outcome
is the same.
The most prevalent forms of unethical behaviours
in counselling (American Counselling Association
[ACA], 2014; Herlihy & Corey, 2015):
• Violation of confidentiality
• Exceeding one’s level of professional competence
• Negligent practice
• Claiming expertise one does not posses
• Imposing one’s values on a client
• Creating dependency in a client
• Sexual activity with a client
• Certain conflicts of interest, such as dual or
multiple relationships- in which the role of the
counsellor is combined with another
relationship (either personal or professional)
and not monitored for appropriateness of
boundaries (Hermann, 2011a; Moleski &
Kiselica, 2005)
• Questionable financial arrangements, such as
charging excessive fees
• Improper advertising
• Plagiarism
ASERVIC
• A division within the American Counselling Association
(ACA) - the Association for Spiritual, Ethical, and Religious
Values in Counselling (ASERVIC) – is especially concerned
with the values and ethics of counselling professionals.
• This division, which regularly deals with ethical concerns,
addressed issues such as counselling the aged, values
education, and feminism long before they were concerns
of counsellors in general.
• Published ethical guidelines for leaders in professional
counselling organisations.
• In addition to the vanguard work on ethics and values that
ASERVIC has done, it also publishes a journal, Counselling
and Values, which contains articles on ethical situations.
PROFESSIONAL CODES OF EHICS
AND STANDARDS
• counsellors have developed professional codes
of ethics and standards of conduct based on an
agreed- on set values.
• A code of ethical conduct is designed to offer
formal statements for ensuring protection of
client’s rights while identifying expectations of
practitioners” - (Wilcoxon, 1987, p. 510)
• Another reason for ethical codes is that “without
a code of established ethics, a group of people
with similar interests cannot be considered a
professional organisation” - (Allen, 1986, p. 293)
• Ethics not only help professionalise an association
on a general level but “are designed to provide
some guidelines for the professional behaviour
of members on a personal level” .
- (Swanson, 1983a, p. 53)
Three other reasons for the existence of ethical
codes according to Van Hoose and Kottler (1985)
are as follows:
• Ethical codes protect the profession from
government. They allow the profession to regulate
itself and function autonomously instead of being
controlled by legislation.
• Ethical codes help control internal disagreements
and bickering, thus promoting stability within the
profession.
• Ethical codes protect practitioners from the public,
especially in regard to malpractice suits. If
counselling professionals behave according to
ethical guidelines, the behaviour is judged to be in
compliance with accepted standards.
• In addition, ethical codes help increase public
trust in the integrity of a profession and
provide clients with some protection from
charlatans and incompetent counsellors .
- (Vacc, Juhnke & Nilsen, 2001)
THE DEVELOPMENT OF CODES OF
ETHICS FOR COUNSELLORS
• The first counselling code of ethics was
developed by the American Counselling
Association (ACA) (then the American Personnel
and Guidance Association, or APGA) based on the
original American Psychological Association code
of ethics.
• The initial ACA code was initiated by Donald
Super and approved in 1961.
• It has been revised periodically since that time
(in 1974, 1981, 1988, 1995, 2005 and 2014).
• The ACA also produces an Ethical Standards
Casebook (Herlihy & Corey, 2015).
ACA (2014) proposed six main
purposes for its code of ethics:
To set forth “the ethical obligations of ACA members
and provide guidance intended to inform the ethical
practice of professional counsellors” .
To identify “ethical considerations relevant to
professional counsellors and counsellors- in-
training” .
 To enable the “association to clarify for current and
prospective members and for those served by
members, the nature of the ethical responsibilities
held in common by its members” .
• To serves as an “ethical guide designed to assist
members in constructing a course of action that
best serves those utilising counselling services”
and to establish “expectations of conduct with a
primary emphasis on the role of the professional
counsellors” .
• To help “support the mission of ACA” .
• To serve “as the basis for processing inquiries
and ethics complaints concerning ACA
members”.
ACA Code of Ethics
Preamble
• The American Counselling Association (ACA) is an
educational, scientific, and professional organization
whose members work in a variety of settings and
serve in multiple capacities.
• Counselling is a professional relationship that
empowers diverse individuals, families, and groups
to accomplish mental health, wellness, education,
and career goals.
• Professional values are an important way of living
out an ethical commitment.
Core professional values of the
counseling profession:
1. Enhancing human development throughout the
life span.
2. Honoring diversity and embracing a multicultural
approach in support of the worth, dignity, potential,
and uniqueness of people within their social and
cultural contexts.
3. Promoting social justice.
4. Safeguarding the integrity of the counsellor–
client relationship.
5. Practicing in a competent and ethical manner.
FUNDAMENTAL PRINCIPLES OF
PROFESSIONAL ETHICAL BEHAVIOUR
• Autonomy or fostering the right to control the direction of
one’s life.
• Nonmaleficence or avoiding actions that cause harm.
• Beneficence or working for the good of the individual and
society by promoting mental health and well-being.
• Justice or treating individuals equitably and fostering
fairness and equality.
• Fidelity or honoring commitments and keeping promises,
including fulfilling one’s responsibilities of trust in
professional relationships.
• Veracity or dealing truthfully with individuals with whom
counsellors come into professional contact.
Purpose of ACA Code of Ethics
The ACA Code of Ethics serves six main purposes:
1. The Code sets forth the ethical obligations of ACA
members and provides guidance intended to inform
the ethical practice of professional counsellors.
2. The Code identifies ethical considerations relevant
to professional counsellors and counsellors-in-
training.
3. The Code enables the association to clarify for
current and prospective members, and for those
served by members, the nature of the ethical
responsibilities held in common by its members.
4. The Code serves as an ethical guide designed to
assist members in constructing a course of action
that best serves those utilizing counseling services
and establishes expectations of conduct with a
primary emphasis on the role of the professional
counsellor.
5. The Code helps to support the mission of ACA.
6. The standards contained in this Code serve as the
basis for processing inquiries and ethics complaints
concerning ACA members.
ACA Code of Ethics- Nine main
sections
• Section A: The Counseling Relationship
• Section B: Confidentiality and Privacy
• Section C: Professional Responsibility
• Section D: Relationships with Other
Professionals
• Section E: Evaluation, Assessment, and
Interpretation
• Section F: Supervision, Training, and
Teaching
• Section G: Research and Publication
• Section H: Distance Counselling, Technology,
and Social Media
• Section I: Resolving Ethical Issues
LIMITATIONS OF ETHICAL CODES
• Some issues cannot be resolved by a code of
ethics.
• Enforcing ethical codes is difficult.
• There may be conflicts within the standards
delineated by the code.
• Some legal and ethical issues are not covered in
codes.
• Ethical codes are historical documents. Thus,
what may be acceptable practice at one time may
be considered unethical later.
• Sometimes conflicts arise between ethical and
legal codes.
• Ethical codes do not address cross- cultural
issues.
• Ethical codes do not address every possible
situation.
• There is often difficulty in bringing the interests
of all parties involved in an ethical dispute
together systematically.
ACA Code of Ethics- Nine main sections
• Section A: The Counseling Relationship
• Counselors facilitate client growth and
development in ways that foster the interest and
welfare of clients and promote formation of
healthy relationships.
• Trust is the cornerstone of the counseling
relationship, and counselors have the
responsibility to respect and safeguard the
client’s right to privacy and confidentiality.
• Counselors actively attempt to understand the
diverse cultural backgrounds of the clients they
serve.
• Counselors also explore their own cultural
identities and how these affect their values and
beliefs about the counseling process.
• Additionally, counselors are encouraged to
contribute to society by devoting a portion of
their professional activities for little or no
financial return (pro bono publico).
• A.1. Client Welfare
• A.1.a. Primary Responsibility
• A.1.b. Records and Documentation
• A.1.c. Counseling Plans
• A.1.d. Support Network Involvement
• A.2. Informed Consent in the Counseling
Relationship
• A.2.a. Informed Consent
• A.2.b. Types of Information Needed
• A.2.c. Developmental and Cultural Sensitivity
• A.2.d. Inability to Give Consent
• A.2.e. Mandated Clients
• A.3. Clients Served by Others
• A.4. Avoiding Harm and Imposing Values
• A.4.a. Avoiding Harm
• A.4.b. Personal Values
• A.5. Prohibited Noncounseling Roles and
Relationships
• A.5.a. Sexual and/or Romantic Relationships
Prohibited
• A.5.b. Previous Sexual and/or Romantic
Relationships
• A.5.c. Sexual and/or Romantic Relationships
• A.5.d. Friends or Family Members
• A.5.e. Personal Virtual Relationships with
Current Clients
• A.6. Managing and Maintaining Boundaries and
Professional Relationships
• A.6.a. Previous Relationships
• A.6.b. Extending Counseling Boundaries
• A.6.c. Documenting Boundary Extensions
• A.6.d. Role Changes in the Professional Relationship
• 1. Changing from individual to relationship or family
counseling, or vice versa
• 2. Changing from an evaluative role to a therapeutic
role, or vice versa
• 3. Changing from a counsellor to a mediator role, or
vice versa.
• A.6.e. Nonprofessional Interactions or Relationships
(Other Than Sexual or Romantic Interactions or
Relationships)
• A.7. Roles and Relationships at Individual,
Group, Institutional, and Societal Levels
• A.7.a. Advocacy
• A.7.b. Confidentiality and Advocacy
• A.8. Multiple Clients
• A.9. Group Work
• A.9.a. Screening
• A.9.b. Protecting Clients
• A.10. Fees and Business Practices
• A.10.a. Self-Referral
• A.10.b. Unacceptable Business Practices
• A.10.c. Establishing Fees
• A.10.d. Non-payment of Fees
• A.10.e. Bartering
• A.10.f. Receiving Gifts
• A.11. Term Termination and Referral
• A.11.a. Competence within Termination and
Referral
• A.11.b. Values within Termination and
Referral
• A.11.c. Appropriate Termination
• A.11.d. Appropriate Transfer of Services
• A.12. Abandonment and Client Neglect
• Counselors recognize that trust is a cornerstone
of the counseling relationship. Counselors aspire
to earn the trust of clients by creating an ongoing
partnership, establishing and upholding
appropriate boundaries, and maintaining
confidentiality.
• Counselors communicate the parameters of
confidentiality in a culturally competent manner.
Section B : Confidentiality and Privacy
• B.1. Respecting Client Rights
• B.1.a. Multicultural/Diversity Considerations
•
• B.1.b. Respect for Privacy
• B.1.c. Respect for Confidentiality
• B.1.d. Explanation of Limitations
• B.2. Exceptions
• B.2.a. Serious and Foreseeable Harm and Legal
Requirements
• B.2.b. Confidentiality Regarding End-of-Life
Decisions
• B.2.c. Contagious, Life-threatening Diseases
• B.2.d. Court-Ordered Disclosure
• B.2.e. Minimal Disclosure
• B.3. Information Shared With Others
• B.3.a. Subordinates
• B.3.b. Interdisciplinary Teams
• B.3.c. Confidential Settings
• B.3.d. Third-Party Payers
• B.3.e. Transmitting Confidential Information
• B.3.f. Deceased Clients
• B.4. Groups and Families
• B.4.a. Group Work
• B.4.b. Couples and Family Counseling
• B.5. Clients Lacking Capacity
• B.5.a. Responsibility to Clients
• B.5.b. Responsibility to Parents and Legal
Guardians
• B.5.c. Release of Confidential Information
• B.6. Records and Documentation
• B.6.a. Creating and Maintaining Records and
Documentation
• B.6.b. Confidentiality of Records and
Documentation
• B.6.c. Permission to Record
• B.6.d. Permission to Observe
• B.6.e. Client Access
• B.6.f. Assistance With Records
• B.6.g. Disclosure or Transfer
• B.6.h. Storage and Disposal
• B.6.i. Reasonable Precautions
• B.7. Case Consultation
• B.7.a. Respect for Privacy
• B.7.b. Disclosure of Confidential Information
• Counselors aspire to open, honest, and accurate
communication in dealing with the public and
other professionals.
• Counselors facilitate access to counseling
services, and they practice in a nondiscriminatory
manner within the boundaries of professional
and personal competence; they also have a
responsibility to abide by the ACA Code of Ethics.
• Counselors actively participate in local, state, and
national associations that foster the development
and improvement of counseling.
Section C : Professional Responsibility
• C.1. Knowledge of and Compliance With
Standards
• C.2. Professional Competence
• C.2.a. Boundaries of Competence
• C.2.b. New Specialty Areas of Practice
• C.2.c. Qualified for Employment
• C.2.d. Monitor Effectiveness
• C.2.e. Consultations on Ethical Obligations
• C.2.f. Continuing Education
• C.2.g. Impairment
• C.2.h. Counselor Incapacitation, Death,
Retirement, or Termination of Practice
• C.3. Advertising and Soliciting Clients
• C.3.a. Accurate Advertising
• C.3.b. Testimonials
• C.3.c. Statements by Others
• C.3.d. Recruiting Through Employment
• C.3.e. Products and Training Advertisements
• C.3.f. Promoting to Those Served
• C.4. Professional Qualifications
• C.4.a. Accurate Representation
• C.4.b. Credentials
• C.4.c. Educational Degrees
• C.4.d. Implying Doctoral-Level Competence
• C.4.e. Accreditation Status
• C.4.f. Professional Membership
• C.5. Non-discrimination
• C.6. Public Responsibility
• C.6.a. Sexual Harassment
• C.6.b. Reports to Third Parties
• C.6.c. Media Presentations
• C.6.d. Exploitation of Others
• C.6.e. Contributing to the Public Good (Pro
Bono Publico)
• C.7. Treatment Modalities
• C.7.a. Scientific Basis for Treatment
• C.7.b. Development and Innovation
• C.7.c. Harmful Practices
• C.8. Responsibility to Other Professionals
• C.8.a. Personal Public Statements
• Professional counselors recognize that the quality of
their interactions with colleagues can influence the
quality of services provided to clients.
• They work to become knowledgeable about
colleagues within and outside the field of counseling.
• Counselors develop positive working relationships
and systems of communication with colleagues to
enhance services to clients.
Section D: Relationships With Other
Professionals
• D.1. Relationships With Colleagues, Employers,
and Employees
• D.1.a. Different Approaches
• D.1.b. Forming Relationships
• D.1.c. Interdisciplinary Teamwork
• D.1.d. Establishing Professional and Ethical
Obligations
•
• D.1.e. Confidentiality
• D.1.f. Personnel Selection and Assignment
• D.1.g. Employer Policies
• D.1.h. Negative Conditions
• D.1.i. Protection From Punitive Action
• D.2. Provision of Consultation Services
• D.2.a. Consultant Competency
• D.2.b. Informed Consent in Formal
Consultation
• Counselors use assessment as one component of the
counseling process, taking into account the clients’
personal and cultural context.
• Counselors promote the well-being of individual
clients or groups of clients by developing and using
appropriate educational, mental health,
psychological, and career assessments.
Section E : Evaluation, Assessment,
and Interpretation
• E.1. General
• E.1.a. Assessment
• E.1.b. Client Welfare
• E.2. Competence to Use and Interpret
Assessment Instruments
• E.2.a. Limits of Competence
• E.2.b. Appropriate Use
• E.2.c. Decisions Based on Results
• E.3. Informed Consent in Assessment
• E.3.a. Explanation to Clients
• E.3.b. Recipients of Results
• E.4. Release of Data to Qualified Personnel
• E.5. Diagnosis of Mental Disorders
• E.5.a. Proper Diagnosis
• E.5.b. Cultural Sensitivity
• E.5.c. Historical and Social Prejudices in the
Diagnosis of Pathology
• E.5.d. Refraining From Diagnosis
• E.6. Instrument Selection
• E.6.a. Appropriateness of Instruments
• E.6.b. Referral Information
• E.7. Conditions of Assessment
Administration
• E.7.a. Administration Conditions
• E.7.b. Provision of Favorable Conditions
• E.7.c. Technological Administration
• E.7.d. Unsupervised Assessments
• E.8. Multicultural Issues/ Diversity in
Assessment
• E.9. Scoring and Interpretation of
Assessments
• E.9.a. Reporting
• E.9.b. Instruments With Insufficient Empirical
Data
• E.9.c. Assessment Services
• E.10. Assessment Security
• E.11. Obsolete Assessment and Out-dated
Results
• E.12. Assessment Construction
• E.13. Forensic Evaluation: Evaluation for
Legal Proceedings
• E.13.a. Primary Obligations
• E.13.b. Consent for Evaluation
• E.13.c. Client Evaluation Prohibited
• E.13.d. Avoid Potentially Harmful
Relationships
• Counselor supervisors, trainers, and educators aspire
to foster meaningful and respectful professional
relationships and to maintain appropriate boundaries
with supervisees and students in both face-to-face
and electronic formats.
• They have theoretical and pedagogical foundations
for their work; have knowledge of supervision
models; and aim to be fair, accurate, and honest in
their assessments of counselors, students, and
supervisees.
Section F : Supervision, Training, and
Teaching
• F.1. Counselor Supervision and Client
Welfare
• F.1.a. Client Welfare
• F.1.b. Counselor Credentials
• F.1.c. Informed Consent and Client Rights
• F.2. Counselor Supervision Competence
• F.2.a. Supervisor Preparation
• F.2.b. Multicultural Issues/ Diversity in
Supervision
• F.2.c. Online Supervision
• F.3. Supervisory Relationship
• F.3.a. Extending Conventional Supervisory
Relationships
• F.3.b. Sexual Relationships
• F.3.c. Sexual Harassment
• F.3.d. Friends or Family Members
• F.4. Supervisor Responsibilities
• F.4.a. Informed Consent for Supervision
• F.4.b. Emergencies and Absences
• F.4.c. Standards for Supervisees
• F.4.d. Termination of the Supervisory
Relationship
• F.5. Student and Supervisee Responsibilities
• F.5.a. Ethical Responsibilities
• F.5.b. Impairment
• F.5.c. Professional Disclosure
• F.6. Counseling Supervision Evaluation,
Remediation, and Endorsement
• F.6.a. Evaluation
• F.6.b. Gatekeeping and Remediation
• F.6.c. Counseling for Supervisees
• F.6.d. Endorsements
• F.7. Responsibilities of Counselor Educators
• F.7.a. Counselor Educators
• F.7.b. Counselor Educator Competence
• F.7.c. Infusing Multicultural Issues/Diversity
• F.7.d. Integration of Study and Practice
• F.7.e. Teaching Ethics
• F.7.f. Use of Case Examples
• F.7.g. Student-to-Student Supervision and
Instruction
• F.7.h. Innovative Theories and Techniques
• F.7.i. Field Placements
• F.8. Student Welfare
• F.8.a. Program Information and Orientation
• F.8.b. Student Career Advising
• F.8.c. Self-Growth Experiences
• F.8.d. Addressing Personal Concerns
• F.9. Evaluation and Remediation
• F.9.a. Evaluation of Students
• F.9.b. Limitations
• F.9.c. Counseling for Students
• F.10. Roles and Relationships Between
Counselor Educators and Students
• F.10.a. Sexual or Romantic Relationships
• F.10.b. Sexual Harassment
• F.10.c. Relationships With Former Students
•
• F.10.d. Non-academic Relationships
• F.10.e. Counseling Services
• F.10.f. Extending Educator– Student
Boundaries
• F.11. Multicultural/Diversity Competence in
Counselor Education and Training Programs
• F.11.a. Faculty Diversity F.11.b. Student
Diversity
• F.11.c. Multicultural/Diversity Competence
• Counselors who conduct research are
encouraged to contribute to the knowledge base
of the profession and promote a clearer
understanding of the conditions that lead to a
healthy and more just society.
• Counselors support the efforts of researchers by
participating fully and willingly whenever
possible.
• Counselors minimize bias and respect diversity in
designing and implementing research.
Section G : Research and Publication
• G.1. Research Responsibilities
• G.1.a. Conducting Research
• G.1.b. Confidentiality in Research
• G.1.c. Independent Researchers
• G.1.d. Deviation From Standard Practice
• G.1.e. Precautions to Avoid Injury
• G.1.f. Principal Researcher Responsibility
• G.2. Rights of Research Participants
• G.2.a. Informed Consent in Research
• G.2.b. Student/Supervisee Participation
• G.2.c. Client Participation
• G.2.d. Confidentiality of Information
• G.2.e. Persons Not Capable of Giving Informed
Consent
• G.2.f. Commitments to Participants
• G.2.g. Explanations After Data Collection
• G.2.h. Informing Sponsors
• G.2.i. Research Records Custodian
• G.3. Managing and Maintaining Boundaries
• G.3.a. Extending Researcher– Participant
Boundaries
• G.3.b. Relationships With Research
Participants
• G.3.c. Sexual Harassment and Research
Participants
• G.4.a. Accurate Results
• G.4.b. Obligation to Report
• G.4.c. Reporting Errors
• G.4.d. Identity of Participants
• G.4.e. Replication Studies
• G.5. Publications and Presentations
• G.5.a. Use of Case Examples
• G.5.b. Plagiarism
• G.5.c. Acknowledging Previous Work
• G.5.d. Contributors
• G.5.e. Agreement of Contributors
• G.5.f. Student Research
• G.5.g. Duplicate Submissions
• G.5.h. Professional Review
• Counselors understand that the profession of counseling
may no longer be limited to in-person, face-to-face
interactions.
• Counselors actively attempt to understand the evolving
nature of the profession with regard to distance counseling,
technology, and social media and how such resources may
be used to better serve their clients.
• Counselors strive to become knowledgeable about these
resources. Counselors understand the
• reasonable additional concerns related to the use of
distance counseling, technology, and social media and
make every attempt to protect confidentiality and meet
any legal and ethical requirements for the use of such
resources.
Section H : Distance Counseling,
Technology, and Social Media
• H.1. Knowledge and Legal Considerations
• H.1.a. Knowledge and Competency
• H.1.b. Laws and Statutes
• H.2. Informed Consent and Security
• H.2.a. Informed Consent and Disclosure
• H.2.b. Confidentiality Maintained by the
Counselor
• H.2.c. Acknowledgment of Limitations
• H.2.d. Security
• H.3. Client Verification
• H.4. Distance Counseling Relationship
• H.4.a. Benefits and Limitations
• H.4.b. Professional Boundaries in Distance
Counseling
• H.4.c. Technology-Assisted Services
• H.4.d. Effectiveness of Services
• H.4.e. Access
• H.4.f. Communication Differences in
Electronic Media
• H.5. Records and Web Maintenance
• H.5.a. Records
• H.5.b. Client Rights
• H.5.c. Electronic Links
• H.5.d. Multicultural and Disability
Considerations
• H.6. Social Media
• H.6.a. Virtual Professional Presence
• H.6.b. Social Media as Part of Informed
Consent
• H.6.c. Client Virtual Presence
• H.6.d. Use of Public Social Media
• Professional counselors behave in an ethical and
legal manner.
• They are aware that client welfare and trust in
the profession depend on a high level of
professional conduct.
• They hold other counselors to the same
standards and are willing to take appropriate
action to ensure that standards are upheld.
• Counselors strive to resolve ethical dilemmas
with direct and open communication among all
parties involved and seek consultation with
colleagues and supervisors when necessary.
Section I : Resolving Ethical Issues
• Counselors incorporate ethical practice into their
daily professional work and engage in ongoing
professional development regarding current topics in
ethical and legal issues in counseling.
• Counselors become familiar with the ACA Policy and
Procedures for Processing Complaints of Ethical
Violations1 and use it as a reference for assisting in
the enforcement of the ACA Code of Ethics.
• I.1. Standards and the Law
• I.1.a. Knowledge
• I.1.b. Ethical Decision Making
• I.1.c. Conflicts between Ethics and Laws
• I.2. Suspected Violations
• I.2.a. Informal Resolution
• I.2.b. Reporting Ethical Violations
• I.2.c. Consultation
• I.2.d. Organizational Conflicts
• I.2.e. Unwarranted Complaints
• I.2.f. Unfair Discrimination Against
Complainants and Respondents
• I.3. Cooperation with Ethics Committees
Ethics

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Ethics

  • 1. Topic: Ethics Definition of ethics, Ethics and counselling, Professional codes of ethics and standards, the Development of Code of Ethics of Counsellors, Ethical counselling
  • 2. ETHICS  Ethics involves “making decisions of a moral nature about people and their interaction in society”.  The term is often used synonymously with morality, and in some cases, the two terms overlap. Both deal with “what is good and bad or the study of human conduct and values”.  “Ethics is generally defined as a philosophical discipline that is concerned with human conduct and moral decision making”. -(Van Hoose & Kottler, 1985)
  • 3. • Ethics are normative in nature and focus on principles and standards that govern relationship between individuals. • “Professional ethics are beliefs about behaviour and conduct that guide professional practices,” such as those between counsellors and clients . -- (Calley, 2009)
  • 4. EHICS AND COUNSELLING • “Counsellor’s professional identity is related to their knowledge and practice of ethics”. - Patterson (1971) “The effectiveness of counsellors is connected to their ethical knowledge and behaviour as well.” - Welfel (2016)
  • 5. • Unethical behaviour in counselling can take many forms. The temptations common to people everywhere exists for counsellors. They include • Physical intimacy • The titillation of gossip • The opportunity (if the gamble pays off) to advance one’s career  Some forms of unethical behaviour are obvious and wilful, whereas others are more subtle and unintentional. Regardless, the harmful outcome is the same.
  • 6. The most prevalent forms of unethical behaviours in counselling (American Counselling Association [ACA], 2014; Herlihy & Corey, 2015): • Violation of confidentiality • Exceeding one’s level of professional competence • Negligent practice • Claiming expertise one does not posses • Imposing one’s values on a client • Creating dependency in a client • Sexual activity with a client
  • 7. • Certain conflicts of interest, such as dual or multiple relationships- in which the role of the counsellor is combined with another relationship (either personal or professional) and not monitored for appropriateness of boundaries (Hermann, 2011a; Moleski & Kiselica, 2005) • Questionable financial arrangements, such as charging excessive fees • Improper advertising • Plagiarism
  • 8. ASERVIC • A division within the American Counselling Association (ACA) - the Association for Spiritual, Ethical, and Religious Values in Counselling (ASERVIC) – is especially concerned with the values and ethics of counselling professionals. • This division, which regularly deals with ethical concerns, addressed issues such as counselling the aged, values education, and feminism long before they were concerns of counsellors in general. • Published ethical guidelines for leaders in professional counselling organisations. • In addition to the vanguard work on ethics and values that ASERVIC has done, it also publishes a journal, Counselling and Values, which contains articles on ethical situations.
  • 9. PROFESSIONAL CODES OF EHICS AND STANDARDS • counsellors have developed professional codes of ethics and standards of conduct based on an agreed- on set values. • A code of ethical conduct is designed to offer formal statements for ensuring protection of client’s rights while identifying expectations of practitioners” - (Wilcoxon, 1987, p. 510)
  • 10. • Another reason for ethical codes is that “without a code of established ethics, a group of people with similar interests cannot be considered a professional organisation” - (Allen, 1986, p. 293) • Ethics not only help professionalise an association on a general level but “are designed to provide some guidelines for the professional behaviour of members on a personal level” . - (Swanson, 1983a, p. 53)
  • 11. Three other reasons for the existence of ethical codes according to Van Hoose and Kottler (1985) are as follows: • Ethical codes protect the profession from government. They allow the profession to regulate itself and function autonomously instead of being controlled by legislation. • Ethical codes help control internal disagreements and bickering, thus promoting stability within the profession. • Ethical codes protect practitioners from the public, especially in regard to malpractice suits. If counselling professionals behave according to ethical guidelines, the behaviour is judged to be in compliance with accepted standards.
  • 12. • In addition, ethical codes help increase public trust in the integrity of a profession and provide clients with some protection from charlatans and incompetent counsellors . - (Vacc, Juhnke & Nilsen, 2001)
  • 13. THE DEVELOPMENT OF CODES OF ETHICS FOR COUNSELLORS • The first counselling code of ethics was developed by the American Counselling Association (ACA) (then the American Personnel and Guidance Association, or APGA) based on the original American Psychological Association code of ethics. • The initial ACA code was initiated by Donald Super and approved in 1961. • It has been revised periodically since that time (in 1974, 1981, 1988, 1995, 2005 and 2014). • The ACA also produces an Ethical Standards Casebook (Herlihy & Corey, 2015).
  • 14. ACA (2014) proposed six main purposes for its code of ethics: To set forth “the ethical obligations of ACA members and provide guidance intended to inform the ethical practice of professional counsellors” . To identify “ethical considerations relevant to professional counsellors and counsellors- in- training” .  To enable the “association to clarify for current and prospective members and for those served by members, the nature of the ethical responsibilities held in common by its members” .
  • 15. • To serves as an “ethical guide designed to assist members in constructing a course of action that best serves those utilising counselling services” and to establish “expectations of conduct with a primary emphasis on the role of the professional counsellors” . • To help “support the mission of ACA” . • To serve “as the basis for processing inquiries and ethics complaints concerning ACA members”.
  • 16. ACA Code of Ethics Preamble • The American Counselling Association (ACA) is an educational, scientific, and professional organization whose members work in a variety of settings and serve in multiple capacities. • Counselling is a professional relationship that empowers diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals. • Professional values are an important way of living out an ethical commitment.
  • 17. Core professional values of the counseling profession: 1. Enhancing human development throughout the life span. 2. Honoring diversity and embracing a multicultural approach in support of the worth, dignity, potential, and uniqueness of people within their social and cultural contexts. 3. Promoting social justice. 4. Safeguarding the integrity of the counsellor– client relationship. 5. Practicing in a competent and ethical manner.
  • 18. FUNDAMENTAL PRINCIPLES OF PROFESSIONAL ETHICAL BEHAVIOUR • Autonomy or fostering the right to control the direction of one’s life. • Nonmaleficence or avoiding actions that cause harm. • Beneficence or working for the good of the individual and society by promoting mental health and well-being. • Justice or treating individuals equitably and fostering fairness and equality. • Fidelity or honoring commitments and keeping promises, including fulfilling one’s responsibilities of trust in professional relationships. • Veracity or dealing truthfully with individuals with whom counsellors come into professional contact.
  • 19. Purpose of ACA Code of Ethics The ACA Code of Ethics serves six main purposes: 1. The Code sets forth the ethical obligations of ACA members and provides guidance intended to inform the ethical practice of professional counsellors. 2. The Code identifies ethical considerations relevant to professional counsellors and counsellors-in- training. 3. The Code enables the association to clarify for current and prospective members, and for those served by members, the nature of the ethical responsibilities held in common by its members.
  • 20. 4. The Code serves as an ethical guide designed to assist members in constructing a course of action that best serves those utilizing counseling services and establishes expectations of conduct with a primary emphasis on the role of the professional counsellor. 5. The Code helps to support the mission of ACA. 6. The standards contained in this Code serve as the basis for processing inquiries and ethics complaints concerning ACA members.
  • 21. ACA Code of Ethics- Nine main sections • Section A: The Counseling Relationship • Section B: Confidentiality and Privacy • Section C: Professional Responsibility • Section D: Relationships with Other Professionals • Section E: Evaluation, Assessment, and Interpretation
  • 22. • Section F: Supervision, Training, and Teaching • Section G: Research and Publication • Section H: Distance Counselling, Technology, and Social Media • Section I: Resolving Ethical Issues
  • 23. LIMITATIONS OF ETHICAL CODES • Some issues cannot be resolved by a code of ethics. • Enforcing ethical codes is difficult. • There may be conflicts within the standards delineated by the code. • Some legal and ethical issues are not covered in codes. • Ethical codes are historical documents. Thus, what may be acceptable practice at one time may be considered unethical later.
  • 24. • Sometimes conflicts arise between ethical and legal codes. • Ethical codes do not address cross- cultural issues. • Ethical codes do not address every possible situation. • There is often difficulty in bringing the interests of all parties involved in an ethical dispute together systematically.
  • 25. ACA Code of Ethics- Nine main sections • Section A: The Counseling Relationship • Counselors facilitate client growth and development in ways that foster the interest and welfare of clients and promote formation of healthy relationships. • Trust is the cornerstone of the counseling relationship, and counselors have the responsibility to respect and safeguard the client’s right to privacy and confidentiality.
  • 26. • Counselors actively attempt to understand the diverse cultural backgrounds of the clients they serve. • Counselors also explore their own cultural identities and how these affect their values and beliefs about the counseling process. • Additionally, counselors are encouraged to contribute to society by devoting a portion of their professional activities for little or no financial return (pro bono publico).
  • 27. • A.1. Client Welfare • A.1.a. Primary Responsibility • A.1.b. Records and Documentation • A.1.c. Counseling Plans • A.1.d. Support Network Involvement
  • 28. • A.2. Informed Consent in the Counseling Relationship • A.2.a. Informed Consent • A.2.b. Types of Information Needed • A.2.c. Developmental and Cultural Sensitivity • A.2.d. Inability to Give Consent • A.2.e. Mandated Clients
  • 29. • A.3. Clients Served by Others • A.4. Avoiding Harm and Imposing Values • A.4.a. Avoiding Harm • A.4.b. Personal Values
  • 30. • A.5. Prohibited Noncounseling Roles and Relationships • A.5.a. Sexual and/or Romantic Relationships Prohibited • A.5.b. Previous Sexual and/or Romantic Relationships • A.5.c. Sexual and/or Romantic Relationships • A.5.d. Friends or Family Members • A.5.e. Personal Virtual Relationships with Current Clients
  • 31. • A.6. Managing and Maintaining Boundaries and Professional Relationships • A.6.a. Previous Relationships • A.6.b. Extending Counseling Boundaries • A.6.c. Documenting Boundary Extensions • A.6.d. Role Changes in the Professional Relationship • 1. Changing from individual to relationship or family counseling, or vice versa • 2. Changing from an evaluative role to a therapeutic role, or vice versa • 3. Changing from a counsellor to a mediator role, or vice versa. • A.6.e. Nonprofessional Interactions or Relationships (Other Than Sexual or Romantic Interactions or Relationships)
  • 32. • A.7. Roles and Relationships at Individual, Group, Institutional, and Societal Levels • A.7.a. Advocacy • A.7.b. Confidentiality and Advocacy • A.8. Multiple Clients • A.9. Group Work • A.9.a. Screening • A.9.b. Protecting Clients
  • 33. • A.10. Fees and Business Practices • A.10.a. Self-Referral • A.10.b. Unacceptable Business Practices • A.10.c. Establishing Fees • A.10.d. Non-payment of Fees • A.10.e. Bartering • A.10.f. Receiving Gifts
  • 34. • A.11. Term Termination and Referral • A.11.a. Competence within Termination and Referral • A.11.b. Values within Termination and Referral • A.11.c. Appropriate Termination • A.11.d. Appropriate Transfer of Services • A.12. Abandonment and Client Neglect
  • 35. • Counselors recognize that trust is a cornerstone of the counseling relationship. Counselors aspire to earn the trust of clients by creating an ongoing partnership, establishing and upholding appropriate boundaries, and maintaining confidentiality. • Counselors communicate the parameters of confidentiality in a culturally competent manner. Section B : Confidentiality and Privacy
  • 36. • B.1. Respecting Client Rights • B.1.a. Multicultural/Diversity Considerations • • B.1.b. Respect for Privacy • B.1.c. Respect for Confidentiality • B.1.d. Explanation of Limitations • B.2. Exceptions • B.2.a. Serious and Foreseeable Harm and Legal Requirements • B.2.b. Confidentiality Regarding End-of-Life Decisions • B.2.c. Contagious, Life-threatening Diseases • B.2.d. Court-Ordered Disclosure • B.2.e. Minimal Disclosure
  • 37. • B.3. Information Shared With Others • B.3.a. Subordinates • B.3.b. Interdisciplinary Teams • B.3.c. Confidential Settings • B.3.d. Third-Party Payers • B.3.e. Transmitting Confidential Information • B.3.f. Deceased Clients • B.4. Groups and Families • B.4.a. Group Work • B.4.b. Couples and Family Counseling
  • 38. • B.5. Clients Lacking Capacity • B.5.a. Responsibility to Clients • B.5.b. Responsibility to Parents and Legal Guardians • B.5.c. Release of Confidential Information • B.6. Records and Documentation • B.6.a. Creating and Maintaining Records and Documentation • B.6.b. Confidentiality of Records and Documentation • B.6.c. Permission to Record • B.6.d. Permission to Observe
  • 39. • B.6.e. Client Access • B.6.f. Assistance With Records • B.6.g. Disclosure or Transfer • B.6.h. Storage and Disposal • B.6.i. Reasonable Precautions • B.7. Case Consultation • B.7.a. Respect for Privacy • B.7.b. Disclosure of Confidential Information
  • 40. • Counselors aspire to open, honest, and accurate communication in dealing with the public and other professionals. • Counselors facilitate access to counseling services, and they practice in a nondiscriminatory manner within the boundaries of professional and personal competence; they also have a responsibility to abide by the ACA Code of Ethics. • Counselors actively participate in local, state, and national associations that foster the development and improvement of counseling. Section C : Professional Responsibility
  • 41. • C.1. Knowledge of and Compliance With Standards • C.2. Professional Competence • C.2.a. Boundaries of Competence • C.2.b. New Specialty Areas of Practice • C.2.c. Qualified for Employment • C.2.d. Monitor Effectiveness • C.2.e. Consultations on Ethical Obligations • C.2.f. Continuing Education • C.2.g. Impairment • C.2.h. Counselor Incapacitation, Death, Retirement, or Termination of Practice
  • 42. • C.3. Advertising and Soliciting Clients • C.3.a. Accurate Advertising • C.3.b. Testimonials • C.3.c. Statements by Others • C.3.d. Recruiting Through Employment • C.3.e. Products and Training Advertisements • C.3.f. Promoting to Those Served
  • 43. • C.4. Professional Qualifications • C.4.a. Accurate Representation • C.4.b. Credentials • C.4.c. Educational Degrees • C.4.d. Implying Doctoral-Level Competence • C.4.e. Accreditation Status • C.4.f. Professional Membership
  • 44. • C.5. Non-discrimination • C.6. Public Responsibility • C.6.a. Sexual Harassment • C.6.b. Reports to Third Parties • C.6.c. Media Presentations
  • 45. • C.6.d. Exploitation of Others • C.6.e. Contributing to the Public Good (Pro Bono Publico) • C.7. Treatment Modalities • C.7.a. Scientific Basis for Treatment • C.7.b. Development and Innovation • C.7.c. Harmful Practices • C.8. Responsibility to Other Professionals • C.8.a. Personal Public Statements
  • 46. • Professional counselors recognize that the quality of their interactions with colleagues can influence the quality of services provided to clients. • They work to become knowledgeable about colleagues within and outside the field of counseling. • Counselors develop positive working relationships and systems of communication with colleagues to enhance services to clients. Section D: Relationships With Other Professionals
  • 47. • D.1. Relationships With Colleagues, Employers, and Employees • D.1.a. Different Approaches • D.1.b. Forming Relationships • D.1.c. Interdisciplinary Teamwork • D.1.d. Establishing Professional and Ethical Obligations • • D.1.e. Confidentiality • D.1.f. Personnel Selection and Assignment • D.1.g. Employer Policies • D.1.h. Negative Conditions • D.1.i. Protection From Punitive Action
  • 48. • D.2. Provision of Consultation Services • D.2.a. Consultant Competency • D.2.b. Informed Consent in Formal Consultation
  • 49. • Counselors use assessment as one component of the counseling process, taking into account the clients’ personal and cultural context. • Counselors promote the well-being of individual clients or groups of clients by developing and using appropriate educational, mental health, psychological, and career assessments. Section E : Evaluation, Assessment, and Interpretation
  • 50. • E.1. General • E.1.a. Assessment • E.1.b. Client Welfare • E.2. Competence to Use and Interpret Assessment Instruments • E.2.a. Limits of Competence • E.2.b. Appropriate Use • E.2.c. Decisions Based on Results • E.3. Informed Consent in Assessment • E.3.a. Explanation to Clients • E.3.b. Recipients of Results
  • 51. • E.4. Release of Data to Qualified Personnel • E.5. Diagnosis of Mental Disorders • E.5.a. Proper Diagnosis • E.5.b. Cultural Sensitivity • E.5.c. Historical and Social Prejudices in the Diagnosis of Pathology • E.5.d. Refraining From Diagnosis • E.6. Instrument Selection • E.6.a. Appropriateness of Instruments • E.6.b. Referral Information
  • 52. • E.7. Conditions of Assessment Administration • E.7.a. Administration Conditions • E.7.b. Provision of Favorable Conditions • E.7.c. Technological Administration
  • 53. • E.7.d. Unsupervised Assessments • E.8. Multicultural Issues/ Diversity in Assessment • E.9. Scoring and Interpretation of Assessments • E.9.a. Reporting • E.9.b. Instruments With Insufficient Empirical Data • E.9.c. Assessment Services • E.10. Assessment Security
  • 54. • E.11. Obsolete Assessment and Out-dated Results • E.12. Assessment Construction • E.13. Forensic Evaluation: Evaluation for Legal Proceedings • E.13.a. Primary Obligations • E.13.b. Consent for Evaluation • E.13.c. Client Evaluation Prohibited • E.13.d. Avoid Potentially Harmful Relationships
  • 55. • Counselor supervisors, trainers, and educators aspire to foster meaningful and respectful professional relationships and to maintain appropriate boundaries with supervisees and students in both face-to-face and electronic formats. • They have theoretical and pedagogical foundations for their work; have knowledge of supervision models; and aim to be fair, accurate, and honest in their assessments of counselors, students, and supervisees. Section F : Supervision, Training, and Teaching
  • 56. • F.1. Counselor Supervision and Client Welfare • F.1.a. Client Welfare • F.1.b. Counselor Credentials • F.1.c. Informed Consent and Client Rights • F.2. Counselor Supervision Competence • F.2.a. Supervisor Preparation • F.2.b. Multicultural Issues/ Diversity in Supervision • F.2.c. Online Supervision
  • 57. • F.3. Supervisory Relationship • F.3.a. Extending Conventional Supervisory Relationships • F.3.b. Sexual Relationships • F.3.c. Sexual Harassment • F.3.d. Friends or Family Members • F.4. Supervisor Responsibilities • F.4.a. Informed Consent for Supervision • F.4.b. Emergencies and Absences • F.4.c. Standards for Supervisees • F.4.d. Termination of the Supervisory Relationship
  • 58. • F.5. Student and Supervisee Responsibilities • F.5.a. Ethical Responsibilities • F.5.b. Impairment • F.5.c. Professional Disclosure • F.6. Counseling Supervision Evaluation, Remediation, and Endorsement • F.6.a. Evaluation • F.6.b. Gatekeeping and Remediation • F.6.c. Counseling for Supervisees • F.6.d. Endorsements
  • 59. • F.7. Responsibilities of Counselor Educators • F.7.a. Counselor Educators • F.7.b. Counselor Educator Competence • F.7.c. Infusing Multicultural Issues/Diversity • F.7.d. Integration of Study and Practice • F.7.e. Teaching Ethics • F.7.f. Use of Case Examples • F.7.g. Student-to-Student Supervision and Instruction • F.7.h. Innovative Theories and Techniques • F.7.i. Field Placements
  • 60. • F.8. Student Welfare • F.8.a. Program Information and Orientation • F.8.b. Student Career Advising • F.8.c. Self-Growth Experiences • F.8.d. Addressing Personal Concerns • F.9. Evaluation and Remediation • F.9.a. Evaluation of Students • F.9.b. Limitations
  • 61. • F.9.c. Counseling for Students • F.10. Roles and Relationships Between Counselor Educators and Students • F.10.a. Sexual or Romantic Relationships • F.10.b. Sexual Harassment • F.10.c. Relationships With Former Students • • F.10.d. Non-academic Relationships • F.10.e. Counseling Services • F.10.f. Extending Educator– Student Boundaries
  • 62. • F.11. Multicultural/Diversity Competence in Counselor Education and Training Programs • F.11.a. Faculty Diversity F.11.b. Student Diversity • F.11.c. Multicultural/Diversity Competence
  • 63. • Counselors who conduct research are encouraged to contribute to the knowledge base of the profession and promote a clearer understanding of the conditions that lead to a healthy and more just society. • Counselors support the efforts of researchers by participating fully and willingly whenever possible. • Counselors minimize bias and respect diversity in designing and implementing research. Section G : Research and Publication
  • 64. • G.1. Research Responsibilities • G.1.a. Conducting Research • G.1.b. Confidentiality in Research • G.1.c. Independent Researchers • G.1.d. Deviation From Standard Practice • G.1.e. Precautions to Avoid Injury • G.1.f. Principal Researcher Responsibility
  • 65. • G.2. Rights of Research Participants • G.2.a. Informed Consent in Research • G.2.b. Student/Supervisee Participation • G.2.c. Client Participation • G.2.d. Confidentiality of Information • G.2.e. Persons Not Capable of Giving Informed Consent • G.2.f. Commitments to Participants • G.2.g. Explanations After Data Collection • G.2.h. Informing Sponsors • G.2.i. Research Records Custodian
  • 66. • G.3. Managing and Maintaining Boundaries • G.3.a. Extending Researcher– Participant Boundaries • G.3.b. Relationships With Research Participants • G.3.c. Sexual Harassment and Research Participants
  • 67. • G.4.a. Accurate Results • G.4.b. Obligation to Report • G.4.c. Reporting Errors • G.4.d. Identity of Participants • G.4.e. Replication Studies
  • 68. • G.5. Publications and Presentations • G.5.a. Use of Case Examples • G.5.b. Plagiarism • G.5.c. Acknowledging Previous Work • G.5.d. Contributors • G.5.e. Agreement of Contributors • G.5.f. Student Research • G.5.g. Duplicate Submissions • G.5.h. Professional Review
  • 69. • Counselors understand that the profession of counseling may no longer be limited to in-person, face-to-face interactions. • Counselors actively attempt to understand the evolving nature of the profession with regard to distance counseling, technology, and social media and how such resources may be used to better serve their clients. • Counselors strive to become knowledgeable about these resources. Counselors understand the • reasonable additional concerns related to the use of distance counseling, technology, and social media and make every attempt to protect confidentiality and meet any legal and ethical requirements for the use of such resources. Section H : Distance Counseling, Technology, and Social Media
  • 70. • H.1. Knowledge and Legal Considerations • H.1.a. Knowledge and Competency • H.1.b. Laws and Statutes • H.2. Informed Consent and Security • H.2.a. Informed Consent and Disclosure • H.2.b. Confidentiality Maintained by the Counselor • H.2.c. Acknowledgment of Limitations • H.2.d. Security
  • 71. • H.3. Client Verification • H.4. Distance Counseling Relationship • H.4.a. Benefits and Limitations • H.4.b. Professional Boundaries in Distance Counseling • H.4.c. Technology-Assisted Services • H.4.d. Effectiveness of Services • H.4.e. Access • H.4.f. Communication Differences in Electronic Media
  • 72. • H.5. Records and Web Maintenance • H.5.a. Records • H.5.b. Client Rights • H.5.c. Electronic Links • H.5.d. Multicultural and Disability Considerations
  • 73. • H.6. Social Media • H.6.a. Virtual Professional Presence • H.6.b. Social Media as Part of Informed Consent • H.6.c. Client Virtual Presence • H.6.d. Use of Public Social Media
  • 74. • Professional counselors behave in an ethical and legal manner. • They are aware that client welfare and trust in the profession depend on a high level of professional conduct. • They hold other counselors to the same standards and are willing to take appropriate action to ensure that standards are upheld. • Counselors strive to resolve ethical dilemmas with direct and open communication among all parties involved and seek consultation with colleagues and supervisors when necessary. Section I : Resolving Ethical Issues
  • 75. • Counselors incorporate ethical practice into their daily professional work and engage in ongoing professional development regarding current topics in ethical and legal issues in counseling. • Counselors become familiar with the ACA Policy and Procedures for Processing Complaints of Ethical Violations1 and use it as a reference for assisting in the enforcement of the ACA Code of Ethics.
  • 76. • I.1. Standards and the Law • I.1.a. Knowledge • I.1.b. Ethical Decision Making • I.1.c. Conflicts between Ethics and Laws
  • 77. • I.2. Suspected Violations • I.2.a. Informal Resolution • I.2.b. Reporting Ethical Violations • I.2.c. Consultation • I.2.d. Organizational Conflicts • I.2.e. Unwarranted Complaints • I.2.f. Unfair Discrimination Against Complainants and Respondents • I.3. Cooperation with Ethics Committees