The document provides five tips for web design in 2012: (1) make a good first impression with your design by enticing users to stay on your site; (2) keep designs simple with minimal colors, graphics, and whitespace; (3) maintain consistency across websites, emails, and social media with common colors, fonts, and design; (4) clearly direct users where to go and what to do with clean images and calls to action; (5) continually test and refine your design using different browsers and operating systems to improve based on customer reactions.