Website Fundamentalswww.ebusinessblog.co.ukJames Copejames_copejamesccope
Website Fundamentals The Basics – domain names & hosting
 DIY or Developer?
 Beauty Is?
 Design - Make them want to come back
 Is it working? - Statistics
 ResourcesThe BasicsChoosing a domain nameCompany Name or Search Term?Variations - .co.uk & .comCost approx £3.co.uk or £10.comRegistrationRemember your name & addressEx-directory in some circumstances Protect ItCheck it is not an existing trademark – IPOConsider trademarking company name and domainPackagesSometimes cheaper with bundled hosting
The BasicsChoosing HostingHow Much – from £3 per month
Compatibility
Will site work
Contract
Direct with host – not through developer
What is a Good Host?
Check Service Availability Stats
Where Actually Hosted – UK or US
Support
BandwidthDIY or Developer?Objectives – core route to market or reference point?Your own skills v BudgetTemplate OptionsHost solutions GBBO, MS Office LiveWordpress – my favourite - themesDeveloper & Design BudgetsEntry level - £250 upwardAverage - £2kGood - £5kEcommerce - £5k – £10k & upwardSEO£200 - £400 a month – plus PPC costs
Beauty is?Question:What was the best website you recently visited?Why?
Beauty is? – usual responseImpressed!
Gave me confidence
I quickly / easily achieved my objectives
Enjoyed the experience!
Benefitted meBeauty is? – Brand & Positioning					Put some good thinking into it!					What are you offering?						- be clear						- productise services					Why should visitor stay? 						- reflect their issues					- why are you better					What next?						- clear next steps
Beauty is? – Brand & Positioning A well designed site – but how do you decide?
 Look at competitors“Most of your site visitors spend most of their time on other    sites!”Consider business goals“What does the business need to achieve what does the customer want?” Ask the question        “Is it going to stand a reasonable chance at         achieving results?” Use 3 second rule!!!Marks Out of 10 Please- in 3 seconds!
What do these businesses do?....
Financial Services!
Catering!
Recruitment!
Life Coach!
Beauty is?Whatever the customer thinks it is - 	not necessarily what you think it is!!Hmm OK, can you prove it??
Is it working? – the proofStats / Analytics – our new friend  Visitor Levels
 Bounce Rate
 Traffic Sources
 Goals
Is it working?Bounce Rate 20% brilliant30% average40% hmmm50% problem
Is it working? Conversion Rate	1% average – 100 visits = 1 sale/enquiry 2% good objective3% doing well
Design – Make them want to come back Does site engage visitors
 Core services / products promoted
 Well written content
 ‘Homepage’ is not an ‘About Us’ page
 Don’t make me think
 Clear calls to action – set up goalsDesign – Make them want to come backDon’t be too differentWeb 2.0 elementsDon’t decorate communicate3D effects good – only to draw attention to content Reflects the brandReflects the business propositionConsistency
Design – Strong focus elements

Web Fundamentals

Editor's Notes

  • #3 Overview
  • #8 Impressed – Immediately and it stays / grows as they move through the siteThe site gives them confidence in the company / it’s proposition / products / servicesThey can quickly and easily achieve what they came to the site do do... (research / purchase / download / interact / communicate / view / upload etc)The whole experience is an enjoyable one – hence they may well feel like re-visiting soon / moving to the next level / stepThey have benefited from the visit – got what they came for / if not more!