eSewa is a mobile money account. It is a digital wallet from where customers can pay, send and receive money from their mobile phone and internet, instantly. eBanking means a method of banking in which the customer conducts transactions electronically via the Internet.

1. By Swikar Dahal

2. • A digital wallet refers to an electronic device
that allows an individual to make electronic
commerce transactions.
• One in five consumers in Asia are now using
digital wallet representing twofold increase
from two years ago.

3. • eSewa is a Digital Payment Portal which allows
you to make online and offline payments to
various merchants, transfer funds to various
banks and many more.
• Today, over 400k registered eSewa customers
access the wallet services either through the
web or their mobiles.

4. • E-Sewa is a secured online payment service offered by
F1 Soft International Private Limited.
• The objective of E-Sewa is to allow payment of bills to
various merchants or companies from one place. This
saves you from traveling to each company and wait in
long lines to pay your bills.
• Payment is done through secured channel without
exposing bank account or credit card number to the
company where you want to pay your bills to.
• E-Sewa does not charge any amount from your bank
account when you transfer funds to E-Sewa.

7. History of e-Banking in Nepal
• Establishment of first Joint Venture Bank, Nepal Arab Bank
Limited (now NABIL Bank), in 1984 which introduced Credit
Cards in Nepal in early 1990
• ATM was first introduced by another JV Bank, Himalayan Bank
Ltd. in 1995
• Himalayan Bank Limited was also the first bank to introduce
Tele-Banking (Telephone Banking)
• Internet-Banking was first introduced by Kumari Bank Limited
in 2002
• Laxmi Bank Limited was the first bank to introduce SMS-
Banking (or Mobile Banking) in Nepal in the year 2004.

8. The channels in e-Banking available in Nepal are:
• Automated Teller Machines (ATM)
• Point of Sales (PoS)
• Telephone Banking (Tele Banking)
• Internet Banking
• Mobile Banking (SMS Banking)

9. With Online Banking, Nepalese Banks provide
access to the following services:
 Account Services
 Credit Card Management
 Personal Updates
 Fund Transfers

10. • Still the approximately 90% of the total
depositors are not using the facilities provided in
the name of EBANKING .
• Most of the customers are limited to the
withdrawal of money from ATM and account
balance query through the use of mobile banking.
• Banks are facing with higher operating costs and
have increasingly turned toward automation and
electronic networks to replace labor based
production systems.

11. Phishing and Nepali Bank
• There is growing number of incidents of
banking crime through electronic means, the
central bank has introduced IT guidelines for
banks and financial institutions.
• In 2013, Rs 1.2 million of an active depositor
of NIBL was stolen as one
who sent the email got
access to the password
of the bank’s client.

12. Reference:
• http://globalimebank.com/Information/e-sewa-
documents.html&flag=10
• http://anju.page.tl/E_Banking-in-Nepal.htm
• https://esewa.com.np/static/faq
• http://f1soft.com/esewa.html
• https://www.online-
banking.standardchartered.com/scb/newGUI/common
/topbann_NP.htm#What
• http://kathmandupost.ekantipur.com/printedition/new
s/2013-04-15/phishing-incidents-wake-up-nepali-
banks-to-security-threats.html