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Nepal’s First
Online
Payment
Gateway
- Group One
Nov 23, 2018
 Bishal Khadka
 Khum Khatri
 Manish Tuladhar
 Rabin Bhandari
Members of Group One
Contents to be discussed
1. Introduction
2. Main motto
3. eSewa Services
4. eSewa Company Overview
5. Benefits
6. Issues
7. Future plans
Who are eSewa?
 eSewa is a mobile money account. It is a digital wallet from
where customers can pay, send and receive money from
their mobile phone and internet, instantly.
 It is in operation since 2009 and has recently been licensed
by Nepal Rastra Bank as Payment Service Provider.
 Developed by f1soft company.
 Brings users, agents, merchants, BFIS together within a single
roof.
 Available in through app store, play store and web.
eSewa Platforms
eSewa Website and Mobile
Application
Main Motto
Remove cash transaction
and create trustworthy
digital environment all
over Nepal.
Company Overview
eSewa
Users
Agents
Merchants
BFIS
Services
 Bank load
Enables to load or transfer money from 49 different banks.
 Bank to wallet
Customers can withdraw money from bank to their digital wallet.
 Merchant payment
Users can pay bills such as NEA bill, internet bill, book bus tickets
etc.
 Withdraw
Users can withdraw money from eSewa account.
 Inter-Bank Fund Transfer (IBFT)
Users can transfer money from one bank to another within 49
eSewa associate banks.
eSewa Ad
Campaigns
Benefits
 Merchant payment
It allows different online payments such as NEA bill payment,
worldlink, tour package, airways ticketing.
 Online help
Payments can be done from eSewa app and it’s more
convenient to get details about different prices such as bus fares,
internet bills and more.
 Removes workload
This enables hassle-free, secure and immediate payments from
customers.
 Straight up payment system
We can pay school fees, electricity bills, phone recharge, money
transfer within banks.
How eSewa deals with issues?
a. Operational Team
b. Main issues(banking)
a. Reconciliation daily (checking daily weather money is
loaded or not )
• Customer follow up
• 24 hours toll free
b. About 50 staff working daily for to give service and solve
the problem.
Future plans
 Digital 2020
To digitize Nepal by 20% within 2020 A.D.
 Scan and pay with the help of QR code
Users can scan and pay or recharge by scanning the QR code and
send it to merchant’s eSewa account.
 Adding new merchants
Esewa plans to add new merchants linked to different sectors like
schools, hospitals and restaurants.
Esewa - Nepal's First Online Payment
Esewa - Nepal's First Online Payment

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Esewa - Nepal's First Online Payment

  • 2.  Bishal Khadka  Khum Khatri  Manish Tuladhar  Rabin Bhandari Members of Group One
  • 3. Contents to be discussed 1. Introduction 2. Main motto 3. eSewa Services 4. eSewa Company Overview 5. Benefits 6. Issues 7. Future plans
  • 4. Who are eSewa?  eSewa is a mobile money account. It is a digital wallet from where customers can pay, send and receive money from their mobile phone and internet, instantly.  It is in operation since 2009 and has recently been licensed by Nepal Rastra Bank as Payment Service Provider.  Developed by f1soft company.  Brings users, agents, merchants, BFIS together within a single roof.  Available in through app store, play store and web.
  • 5. eSewa Platforms eSewa Website and Mobile Application
  • 6. Main Motto Remove cash transaction and create trustworthy digital environment all over Nepal.
  • 8. Services  Bank load Enables to load or transfer money from 49 different banks.  Bank to wallet Customers can withdraw money from bank to their digital wallet.  Merchant payment Users can pay bills such as NEA bill, internet bill, book bus tickets etc.  Withdraw Users can withdraw money from eSewa account.  Inter-Bank Fund Transfer (IBFT) Users can transfer money from one bank to another within 49 eSewa associate banks.
  • 10. Benefits  Merchant payment It allows different online payments such as NEA bill payment, worldlink, tour package, airways ticketing.  Online help Payments can be done from eSewa app and it’s more convenient to get details about different prices such as bus fares, internet bills and more.  Removes workload This enables hassle-free, secure and immediate payments from customers.  Straight up payment system We can pay school fees, electricity bills, phone recharge, money transfer within banks.
  • 11. How eSewa deals with issues? a. Operational Team b. Main issues(banking) a. Reconciliation daily (checking daily weather money is loaded or not ) • Customer follow up • 24 hours toll free b. About 50 staff working daily for to give service and solve the problem.
  • 12. Future plans  Digital 2020 To digitize Nepal by 20% within 2020 A.D.  Scan and pay with the help of QR code Users can scan and pay or recharge by scanning the QR code and send it to merchant’s eSewa account.  Adding new merchants Esewa plans to add new merchants linked to different sectors like schools, hospitals and restaurants.