The document discusses the impact of technology on the banking sector in India, highlighting the rise of e-banking and various forms of electronic banking services such as mobile and internet banking. It also emphasizes the competitive advantage gained through technology and the transformation of banking operations and customer engagement. Additionally, it covers specific tools and services within mobile banking, along with examples like M-Pesa and Bitcoin.

1. Technology and the changing
face of Banking Sector
Group Members:-
-Neha Rewale
-Neha Aranha
-Hirni Mewada
-Pooja Lotankar
-Pooja Kadam
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2. Introduction to Banking Technology
• The term “Banking Technology” refers to offer better banking services to its
customers in a secure, reliable and affordable manner , In order to have a
competitive advantage over the other banks.
• Entry of new banks resulted in a paradigm shift in the ways of banking in
India. The growing competition, growing expectations led to increased
awareness amongst banks on the role and importance of technology in
banking.
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3. Cont..
 Information technology is one of the most important facilitators for the
transformation of the Indian banking industry in terms of its transactions
processing as well as for various other internal systems and processes.

4. Definition of E- banking
E-Banking is defined as the automated delivery of new and
traditional banking products and services directly to customers
through electronic, interactive communication channels
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5. E -banking
Electronic banking (E-banking) is a generic term
encompassing:
 internet banking
 telephone banking
 mobile banking
 In other words, it is a process of delivery of banking
services and products through electronic channel such as
telephone, internet, cell phone etc.
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6. Cont.
 , “The new generation banks showed the way and others
had no option but to follow the tech infusion to retain and
attract profitable customer.”
 The improved connectivity and falling cost offered by
leased lines provided a booster to inter-branch automation.
 With centralized infrastructure and numerous connectivity
options, banks started exploring multiple delivery channels
like ATM, Net-banking, Mobile banking and Tele-banking
thus driving down cost per transaction.
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7. Products and service offered:
PRODUCTS SERVICES
1.Automated teller machine 1.Telegraphic transfer
2.Smart card 2.Internet Banking
3.Credit/Debit card 3. Fund transfer
4.Cash dispenser 4.Tele Banking
5.Electronic clearing service
6. Electronic fund transfer
7.Anywhere Banking
8.Bill payment
9. Mobile banking
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8. Functions of E- banking:
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9. Mobile banking
Khaayal aapka
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10. Mobile Banking System
 A system that allows customers of a financial
institution to conduct a number of financial
transactions through a mobile device such as
a mobile phone or tablet.
 The earliest mobile banking services were offered
over SMS, a service known as SMS banking.
 Advancements in web technologies such
as HTML5, CSS3 and JavaScript have seen more
banks launching mobile web based services to
complement native applications.
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11. Mobile banking services
 Account information
◦ Mini-statements and checking of account history
◦ Access to loan statements
◦ Access to card statements
◦ Insurance policy management
 Transaction
◦ Funds transfers between the customer's linked accounts
◦ Check Remote Deposit
◦ Paying third parties, including bill payments and third party fund
transfers
 Support
◦ ATM Location
◦ Check (cheque) book and card requests
 Investments
◦ Personalized alerts and notifications on security prices
◦ Real-time stock quotes
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12. Future functionalities in
mobile banking
 Mobile Banking functionality would
enable customer connect across
entire customer life cycle much
comprehensively than before.
◦ building relationships,
◦ reducing cost,
◦ achieving new revenue stream will
transform to enable new objectives
targeting higher level goals such as
building brand of the banking
organization.

13.  Personalization
 It would be expected from the mobile
application to support personalization
such as :
◦ Preferred Language
◦ Date / Time format
◦ Amount format
◦ Default transactions
◦ Standard Beneficiary list
◦ Alerts

15. Mobile Banking Security Tips
• Use Official Bank Apps When Possible.
• Be Careful of What You Download.
• Avoid Banking While on Public Network.
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16. Mobile Banking features and benefits
• Register in less than 5 minutes.
• Safe and secure.
• View your statement quickly .
• Quick Balance.
.
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17. M-PESA
 M- Pesa is a mobile-phone based money transfer and micro
financing service, launched in 2007 by Vodafone for Safaricom
and Vodacom, the largest mobile network operators in Kenya
and Tanzania.
 It has since expanded to Afghanistan, South Africa, India and in
2014 to Eastern Europe.
 M- Pesa allows users with a national ID card or passport to deposit,
withdraw, and transfer money easily with a mobile device.
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18. Cont..
The service enables its users to:
 deposit and withdraw money
 transfer money to other users and non-users
 pay bills
 purchase airtime
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19. BITCOIN
 Software Based online payment by Satoshi
Nakamoto.
 Form of Payment for Products& Services.
 What makes it different from normal
currencies.
 Creation
 Who Prints it.
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20. Characteristics of BITCOIN
 It is Decentralized.
 It’s easy to setup.
 It’s anonymous
 It is completely transparent.
 It is fast.
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21. RUPAY
 Who initiated it?
 Benefits of RUPAY card.
 RUPAY EMV
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22. RUPAY for farmers.
 Also provides unified Kisan Card issued by banks across the
country.
 PUNGRAIN pays commission agents through RUPAY
Debit Card.
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