Tata Steel is India's largest integrated private sector steel company, founded in 1907. It implemented SAP as its ERP package to integrate its systems, improve decision making and responsiveness to customers. The implementation process took time and faced challenges related to complex product variations, production scheduling, and building acceptance. After implementation, data quality issues were addressed and productivity increased through more efficient processes. The ERP system helped reduce costs, inventory levels, and debts while improving customer service.