MARUTI SUZUKI Marketing Strategy Analysis 
Submitted to:- Prof. A.V Shukla 
Submitted by: 
14Ib367 Vikash KUMAR 
14IB335 Lavi Varshney 
14IB308 Akshay Kr. Ghosh 
14IB340 Mohit Gehani 
14IB302 Aadyant Vashishth 
14IB322 Dipti Soni
INTRODUCTION 
• Its manufacturing plant, is located some 25 km south of New Delhi in 
Gurgaon, 
• It has an installed capacity of 3,50,000 units per annum, with a capability 
to produce about half a million vehicles.. 
• It offers 14 brands and over 150 variants
INTRODUCTION 
• Maruti Suzuki India Limited is a publicly listed automaker in India. 
It is a leading four-wheeler automobile manufacture in South Asia. 
• Suzuki Motor corporation of Japan holds a majority stake in the 
company. 
• It was the first company in India to mass-produce and sell more than 
a million cars.
SOME CARS OF MSIL 
• Maruti Alto 800 
• Maruti Alto 
• Maruti Grand Vitara XL-7 
• Maruti Gypsy King 
• Maruti Sting-Ray 
• Maruti Suzuki SX4 
• Maruti Swift 
• Maruti Swift Desire 
• Maruti Zen Estilo 
• Maruti Wagon-R 
• Maruti Celerio
Market Share
Sales Volume 
289585 
Sales Chart 
358490 347059 
Value in RS 
426126 426448 
450000 
400000 
350000 
300000 
250000 
200000 
150000 
100000 
50000 
0 
2009-2010 2010-2011 2011-2012 2012-2013 2013-2014
Strategy 
• Deliver superior values to customers through a balanced 
approach to products, performance and price. 
• Offer products technology and services that improve 
quality of life. 
• Expand reach and customer touch points to provide 
assurance and comfort to customers. 
• Focus on improving quality across the value chain. 
• Develop marketing strategies and communications that 
connect with customers.
4 P’s of Marketing 
The 4 P’s of Marketing are: 
PRODUCT 
PRICE 
PLACE 
PROMOTION
Product 
There are number of products models Of Maruti in the market. 
They define different factors: 
• The quality of product. 
• The product variety from different categories. 
• The size of the car according to current or future market conditions. 
• The car features to the customer like, car looking very good
Price 
• The price of the Maruti car is between Rs. 2.1 lakh to Rs. 1.5m lakh. Maruti – 800 is 
the lowest price car of this company. 
• Alto, Omni, Wagonr, are also the low price car of the company, Zen & Esteem are 
the mid price car of the company. But Grand Vitara is the high price model of the 
company . 
• The price of car are decided according to its product Varity, quality, design etc.
ALTO 
Ex-Showroom Price : :Rs. 2.37 lack to 
Rs. 2.88 lakh
Zen-estilo 
Ex-Showroom Price :Rs. 3.14 lakh to 
Rs. 3.39 lakh
Wagon-R 
• Ex-Showroom Price :Rs. 3.21 lakh to 
Rs. 4.49 lakh
SWIFT 
• Ex-Showroom Price :Rs. 3.94 lakh to Rs. 
4.20 lakh
Place 
• They enjoy a well-distributed and an extensive network of Car-sale 
outlets, Exclusive Showrooms, authorised service stations, True-value 
Outlets. 
• Some details of the extensive network for MSIL are:- 
a. Showrooms & Car Sale Outlets – 933 covering 668 cities 
b. Authorized service stations – 3053 nationwide service outlets 
covering 1395 cities 
c. True-Value Outlets – 668 covering 393 cities
Promotion 
• The company has for most of its years of operation targeted the Indian 
middle class families as their main consumers. 
• Their Promotional strategy has always been to create an emotional 
Connect with the audience. 
• MSIL has used various media of promotion 
• Print Media – The Company has also used Newspaper, Magazines to 
promote its products to the consumers.
Promotion 
• TV – There have been a lot of advertisements through this media as most 
of the target audience connects to MSIL through its emotional TV 
commercials where the company touches everyone irrespective of their 
Demographics, Age, Occupations, etc 
• There is always an added advantage when you connect to the audience 
through audio-visual media as it is supposed to leave an ever-lasting 
impact on the consumers.
The 5C’s Of Marketing 
• The study the 5 Cs of marketing arises is called Situation Analysis 
• Situation Analysis is study of current market or industry in which a company wants 
to launch a new product. 
• In order to launch a new product, a company first needs to study 
the market conditions. 
• The conditions are about the number of competitors and their market share, the cost 
of producing the product, the profit ratio, etc. 
Customer 
• Company 
• Collaborators 
• Competitors 
• Climate or Context
5C’s Of Marketing are: 
COMPANY 
CUSTOMER 
CONTEXT/CLIMATE 
COMPETITOR 
COLLABORATION
Customer 
• Maruti has started a number of plans in purpose of well customer 
service. 
• They have even changed their interior of showroom allowing customers 
to walk minimum in the showroom and there are schedules for customer 
service times and delivery of vehicles. 
• Customer will find all car related needs met under one roof. Whether it is 
easy finance, insurance, fleet management services, exchange. 
• It provides a single window solution for all car related needs.
Company 
• Goals with Maruti is to modernization of the Indian automobile industry. 
• Implementation of strategy 2.0 and its key features. 
• Offer products technology and services that improve quality of life. 
• Expand reach and customer touch points to provide assurance and 
comfort to customers 
• Focus on improving quality across the value chain.
Product Line :
Competitors 
• Although most of the major global players are present in the Indian 
market; few more are expected to enter due to the welcoming of the new 
government. 
• So there will be tough competition for Maruti. 
• Maruti Suzuki faces healthy competition from its competitors. It has 
direct competition from Tata Motors limited Mahindra and Mahindra, 
Hyundai Motor Company, Toyota Motor Corporation, Honda Motor 
Corporation and others
MAJOR COMPETITORS
CONTEXT (OR CLIMATE) 
• Political Environment 
• Economic Environment 
• Social Environment 
• Technological Environment 
• Ecological Environment
Collaboration 
• Distribution is an important marketing mix. In earlier days the 
consumers used to book for a car and wait for more than a year to 
actually buy it. 
• Maruti Suzuki developed a unique distribution network. 
• Presently the company has a sales network of 802 centers in 555 towns 
and cities, and provides service support to customers at 2740 workshops 
in over 1335 towns and cities
Collaboration 
• The basic objective behind establishing the vast distribution network was 
to reach the customers even in remote areas and deliver the products of 
the company 
• In the year 2008, Maruti had near about 2,500 rural dealer sales 
executives, among the total 15,000 dealer sales executives.
 MARUTI SUZUKI PRODUCT ANALYSIS

MARUTI SUZUKI PRODUCT ANALYSIS

  • 1.
    MARUTI SUZUKI MarketingStrategy Analysis Submitted to:- Prof. A.V Shukla Submitted by: 14Ib367 Vikash KUMAR 14IB335 Lavi Varshney 14IB308 Akshay Kr. Ghosh 14IB340 Mohit Gehani 14IB302 Aadyant Vashishth 14IB322 Dipti Soni
  • 2.
    INTRODUCTION • Itsmanufacturing plant, is located some 25 km south of New Delhi in Gurgaon, • It has an installed capacity of 3,50,000 units per annum, with a capability to produce about half a million vehicles.. • It offers 14 brands and over 150 variants
  • 3.
    INTRODUCTION • MarutiSuzuki India Limited is a publicly listed automaker in India. It is a leading four-wheeler automobile manufacture in South Asia. • Suzuki Motor corporation of Japan holds a majority stake in the company. • It was the first company in India to mass-produce and sell more than a million cars.
  • 4.
    SOME CARS OFMSIL • Maruti Alto 800 • Maruti Alto • Maruti Grand Vitara XL-7 • Maruti Gypsy King • Maruti Sting-Ray • Maruti Suzuki SX4 • Maruti Swift • Maruti Swift Desire • Maruti Zen Estilo • Maruti Wagon-R • Maruti Celerio
  • 5.
  • 6.
    Sales Volume 289585 Sales Chart 358490 347059 Value in RS 426126 426448 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014
  • 7.
    Strategy • Deliversuperior values to customers through a balanced approach to products, performance and price. • Offer products technology and services that improve quality of life. • Expand reach and customer touch points to provide assurance and comfort to customers. • Focus on improving quality across the value chain. • Develop marketing strategies and communications that connect with customers.
  • 8.
    4 P’s ofMarketing The 4 P’s of Marketing are: PRODUCT PRICE PLACE PROMOTION
  • 9.
    Product There arenumber of products models Of Maruti in the market. They define different factors: • The quality of product. • The product variety from different categories. • The size of the car according to current or future market conditions. • The car features to the customer like, car looking very good
  • 10.
    Price • Theprice of the Maruti car is between Rs. 2.1 lakh to Rs. 1.5m lakh. Maruti – 800 is the lowest price car of this company. • Alto, Omni, Wagonr, are also the low price car of the company, Zen & Esteem are the mid price car of the company. But Grand Vitara is the high price model of the company . • The price of car are decided according to its product Varity, quality, design etc.
  • 11.
    ALTO Ex-Showroom Price: :Rs. 2.37 lack to Rs. 2.88 lakh
  • 12.
    Zen-estilo Ex-Showroom Price:Rs. 3.14 lakh to Rs. 3.39 lakh
  • 13.
    Wagon-R • Ex-ShowroomPrice :Rs. 3.21 lakh to Rs. 4.49 lakh
  • 14.
    SWIFT • Ex-ShowroomPrice :Rs. 3.94 lakh to Rs. 4.20 lakh
  • 15.
    Place • Theyenjoy a well-distributed and an extensive network of Car-sale outlets, Exclusive Showrooms, authorised service stations, True-value Outlets. • Some details of the extensive network for MSIL are:- a. Showrooms & Car Sale Outlets – 933 covering 668 cities b. Authorized service stations – 3053 nationwide service outlets covering 1395 cities c. True-Value Outlets – 668 covering 393 cities
  • 16.
    Promotion • Thecompany has for most of its years of operation targeted the Indian middle class families as their main consumers. • Their Promotional strategy has always been to create an emotional Connect with the audience. • MSIL has used various media of promotion • Print Media – The Company has also used Newspaper, Magazines to promote its products to the consumers.
  • 17.
    Promotion • TV– There have been a lot of advertisements through this media as most of the target audience connects to MSIL through its emotional TV commercials where the company touches everyone irrespective of their Demographics, Age, Occupations, etc • There is always an added advantage when you connect to the audience through audio-visual media as it is supposed to leave an ever-lasting impact on the consumers.
  • 18.
    The 5C’s OfMarketing • The study the 5 Cs of marketing arises is called Situation Analysis • Situation Analysis is study of current market or industry in which a company wants to launch a new product. • In order to launch a new product, a company first needs to study the market conditions. • The conditions are about the number of competitors and their market share, the cost of producing the product, the profit ratio, etc. Customer • Company • Collaborators • Competitors • Climate or Context
  • 19.
    5C’s Of Marketingare: COMPANY CUSTOMER CONTEXT/CLIMATE COMPETITOR COLLABORATION
  • 20.
    Customer • Marutihas started a number of plans in purpose of well customer service. • They have even changed their interior of showroom allowing customers to walk minimum in the showroom and there are schedules for customer service times and delivery of vehicles. • Customer will find all car related needs met under one roof. Whether it is easy finance, insurance, fleet management services, exchange. • It provides a single window solution for all car related needs.
  • 21.
    Company • Goalswith Maruti is to modernization of the Indian automobile industry. • Implementation of strategy 2.0 and its key features. • Offer products technology and services that improve quality of life. • Expand reach and customer touch points to provide assurance and comfort to customers • Focus on improving quality across the value chain.
  • 22.
  • 23.
    Competitors • Althoughmost of the major global players are present in the Indian market; few more are expected to enter due to the welcoming of the new government. • So there will be tough competition for Maruti. • Maruti Suzuki faces healthy competition from its competitors. It has direct competition from Tata Motors limited Mahindra and Mahindra, Hyundai Motor Company, Toyota Motor Corporation, Honda Motor Corporation and others
  • 24.
  • 25.
    CONTEXT (OR CLIMATE) • Political Environment • Economic Environment • Social Environment • Technological Environment • Ecological Environment
  • 26.
    Collaboration • Distributionis an important marketing mix. In earlier days the consumers used to book for a car and wait for more than a year to actually buy it. • Maruti Suzuki developed a unique distribution network. • Presently the company has a sales network of 802 centers in 555 towns and cities, and provides service support to customers at 2740 workshops in over 1335 towns and cities
  • 27.
    Collaboration • Thebasic objective behind establishing the vast distribution network was to reach the customers even in remote areas and deliver the products of the company • In the year 2008, Maruti had near about 2,500 rural dealer sales executives, among the total 15,000 dealer sales executives.