The document discusses Enterprise 2.0 and knowledge management. It describes how Enterprise 2.0 uses web technologies like wikis, blogs, and microblogs within businesses. It also discusses how intelligence agencies have used tools like Intellipedia and microsharing to better connect people and share information. Web communities are mentioned as another tool to increase knowledge sharing and collaboration within organizations.

1. Knowledge Management Using Enterprise 2.0 Group Charlie Kyle Mathews Ryan French Greg Knight Westin Hatch Casey Jackman

13. Micro Sharing, Macro Results “ These tools directly contribute to knowledge capture and management as workforces are scaled back and baby boomers retire, and they boost motivation and retention, especially among millennial generation employees.” -Micro Sharing, Macro Results

15. BYU and Yammer “ I learned more about my boss in one day reading his yammers than in one month working with him” “ I saw what he was working on, I got the inside scoop on what was going” -Julia Graden

16. Yammer

17. Yammer “ People complain about hierarchies, which is basically just abstraction” Kelly Flanagan, CIO BYU

19. Web Communities What is the difference between a web community and an online forum?

23. Costs Web Communities

24. World changing faster and faster

25. Competition increasingly fierce

26. America is losing its edge

27. Easy comfortable jobs disappearing

28. The only sustainable edge is innovation

29. Get better faster

30. Learn faster

31. Enterprise 2.0 helps organizations learn faster

32. React more quickly

33. Enterprise 2.0 = "Collaboration on Demand"

34. Find people & information to solve problem

35. Solved problems are commodities

36. Solve problems others aren't