This presentation discusses employee engagement. It defines engagement as the emotional commitment employees feel toward their organization and its goals. The presentation outlines key drivers of engagement, such as getting to know employees, training, recognition, and feedback. Highly engaged companies and workgroups are shown to outperform peers in metrics like revenue, profits, customer loyalty, and retention. Measuring engagement through surveys can help identify engagement strengths and weaknesses in an organization. The conclusion emphasizes that engaged workforces are important for achieving business success.