This document discusses the relationship between employee attitude and software quality. It defines attitude as having affective, behavioral, and cognitive components and lists steps to improve a positive attitude like not taking things personally and practicing stress management. It then defines aspects of software quality like conformance to requirements and absence of bugs. Finally, it suggests that a focused attitude with reflection and commitment to quality leads to expertise, and that a positive attitude prevents bad days while working.

1. Employee Attitude & Software Quality

2. Is Quality related with Attitude?

3. Agenda Discussion on Employee Attitude Steps to improve positive Attitude in Workplace Discussion on Software Quality

4. Attitude Affective Emotional response that expresses degree of preference. Behavioral Verbal indication or typical behavioral tendency. Cognitive Cognitive evaluation or individual’s belief

5. Steps to improve Positive Attitude The Best Teacher is Experience. Do not take it Personal. Learn the Power of Self-Talk. Ban Whining. Practice Win-Win. Take the Responsibility. Learn “Stress Management Techniques”. Encourage people to live in the "now." Don’t Worry  be Happy  Smile.

6. Software Quality Conformance to Requirements Scalability Correctness Completeness Absence of Bugs Fault Tolerance Documentation

7. Software Quality – Attitude Tradeoff “Sure, we can do whatever we like. If there's a problem we'll fix it. “ Focused Attention + Reflection + Knowledge of What Constitutes High Quality + Commitment to Improvement = Expertise

8. With the Negative Attitude You can never have a GOOD day. With the Positive Attitude You can never have a BAD day.

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12. Thank You!