The document discusses the challenges of modern team-oriented corporations and proposes empathic leadership as a solution. It argues that empathic leadership incorporates social skills, emotional intelligence, and empathy. Leaders must understand employees' emotions, treat people according to their emotional reactions, and intelligently act on feedback. Empathic leadership trademarks include listening, encouraging perspective-taking, fostering multicultural understanding, and adapting leadership styles to situations. Empathy can be taught by listening, understanding other perspectives, receiving feedback, and providing feedback to convince others based on a shared corporate vision.

1. BY
EMPATHIC LEADERSHIP LUCA
SCAMARDELLA

2. CHALLENGES THAT MODERN TEAM ORIENTED
CORPORATIONS FACE
Do people feel connected?
Vision
Teamwork
How do we operate?
Globalization

3. WHAT ARE THE ANSWERS?
Social Skills
Emotional intelligence
Empathic leadership

4. SOCIAL SKILLS TRAITS
Proficiency in managing
relationships and building
networks
Capacity to create
operational teams
Lead teams to effective
change

5. EMOTIONAL INTELLIGENCE TRAITS
1.Self Awareness
2.Self-Regulation
3.Motivation

6. EMPATHY TRAITS
The ability to understand the
emotional makeup of other
people
Skill in treating people
according to their emotional
reactions
Intelligently act upon input
received

7. EMPHATIC LEADERSHIP TRADEMARKS
Listen
Encourage perspective-taking
Multi cultural interchange
Broadening a job assignment
Adapt leadership
What that means?

8. What leadership should we choose?
SUPPORTING BEHAVIOR
People who have : People who have :
High Competence Some competence
Variable Commitment Some commitment
TYPE OF LEADERSHIP: SUPPORTIVE TYPE OF LEADERSHIP: COACHING
Praise, listen and facilitate Direct and support empathic corrections
People who have :
People who have :
High Competence
Low competence
High commitment High commitment
TYPE OF LEADERSHIP: DELEGATING
Turn over responsibility for day to day decision TYPE OF LEADERSHIP: INSTRUCT
Structure, control, and supervise
making
DIRECTIVE BEHAVIOR

9. WHICH LEADERSHIP IS THE BEST ONE?
All of the above!!!
Based on : individuals, team maturity and circumstances
How to choose the right one at the right time?
With Empathy

10. EMPHATIC LEADERSHIP WHERE TO START?
Corporate’s vision H.Q.
Share the vision
Foster a sense of belonging O.M.
Foster commitment to goals
Shared
Shared
interpretation of
understanding
the problem MANAGERS
of how things
and desired
will be done
solution

11. !Achieved
staying cost
effective!

12. CAN EMPATHY BE TAUGHT?
Yes
and how? Listen
and
record
Actual and Put your
Receive self in
feedback future their
Managers position
Provide
feedback/suggesti
ons convince
based on
corporate vision

13. LEADERSHIP IS THE ART OF
MOTIVATING AND INSPIRING
PEOPLE EVERYDAY
TO CHANGE PEOPLE LIVES