Empathize and define
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Niall O is a technical manager at a European software development company who is seeking to recruit graduate programmers. He finds it difficult to compete with larger companies for top talent. He believes recent graduates focus too much on short-term perks rather than long-term career opportunities. To attract better candidates, Niall plans to raise the company's profile on local college campuses, run programming competitions, and provide feedback to academic institutions to help improve the preparedness of graduates.
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Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Empathize and define
- 2. Stakeholder • Name = Niall O • Stake In The Challenge = To recruit graduate programmers • Employer = European based software development company • Experience = 20+ years • Profile = Technical Manager, has support from a dedicated HR specialist
- 3. SAY • Hard to compete with high-profile companies e.g. the social networking tool companies • Need to emphasize the challenging work over other perks such as free food and fancy canteens • Opportunities to progress and for responsibility are far greater • Graduates even with the best grades are still unprepared to be productive for a significant period • Was prepared to invest in developing graduate intakes
- 4. Do • Visit all the local colleges • Raise company profile • Run programming competitions • Cash prizes • Free beer! • Engage in government sponsored initiatives for re- training of graduates from non- computer disciplines • Work with academic boards to provide input into the teaching syllabuses
- 5. Think • He thinks that recent graduates focus near term benefits rather than their long term careers • He thinks graduates are unprepared • He thinks that graduates are unrealistic • He thinks recruiting a graduate is a long term project • He thinks that engaging with the student population will make it easier to recruit • He thinks that giving feedback to the colleges will produce better quality candidates
- 6. Feel • He feels disappointed with the quality of candidates coming to work for the first time • He feels frustrated that graduates are choosing to work for other companies • He feels that graduates have not got realistic expectations • He is optimistic that he will find good candidates through schemes that retrain non computer specialists
- 7. Problem Statement The graduate programmer hirer NEEDS A WAY TO a way to attract the best candidates to come and work for his company BECAUSE graduates are not thinking of their long term career objectives when they apply for their first job