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Design Thinking Online Assessment
1. The document discusses the phases of design thinking used to improve the online learning assessment experience. It outlines stakeholder mapping and in-depth interviews that were conducted to understand perspectives. 2. Empathy maps were developed to understand the pains and gains of students, teachers, and technical teams. Personas were also created based on the ethnographic research. 3. Ideation involved brainstorming ideas around formative and summative assessments in online and classroom environments. Concept posters visualized the key takeaways and approaches considered. A final set of ideas was developed to personalize education, enable fair online exams, and get closer to simulating a real classroom.
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Design Thinking Online Assessment
- 1. Design Thinking: OnlineAssessment By: Believers (Group 5) Utkarsh Mishra Vaibhav Arora Vicky Parmar Vrinda Maheshwari Shashwat Yadav Yogesh Sharma
- 2. The Phases ofDesign Thinking: 1. Final Problem Statement Stakeholder Mapping. How to define the actual problem? And decide who are the stakeholder?
- 3. Problem Statements Narrowing ourview and finding the final problem statement 07 06 05 04 03 02 01 How to improve online learningassessment experience? How to improve student and teacher interaction? How we can measure the calibre of two different student? Are current online learning assessments really fair? In what ways we can make the experience better for teachers who are not tech savvy? Why we are unable to provide a seamless assessment experience? Why do we need a better online assessment?
- 4. FINAL PROBLEM STATEMENT How toimprove online learning assessment experience?
- 5. Student B; Tech handicapped Administration Takesregular parent-admin meetings Parents Teacher Feedback Dep. provides solution to the problems & reports to admin Student A; Tech enabled Sp. Guide Team for B type student Demo Team gives demo on test-taking Instant asst. team remains active during test taking Instructor Assists teacher How do I reach on this site to take the test? Let’s go to feedback dep to tell the problems our kids are facing Tech Team Direct Indirect User
- 6. The Phases ofDesign Thinking: 1. Final Problem Statement & Stakeholder Mapping How to define the actual problem? And decide who are the stakeholder? 2. In-depth Ethnographic Immersion of Stakeholders Includes observations, interviews, engagements done with various stakeholders. Drawing out empathy maps and personas.
- 7. ETHNOGRAPHIC SURVEY OFSTAKEHOLDERS Tech Team Audio Students Tech Team Interview Tech Team Video Teacher
- 8. SAY & DO HEAR GAIN THINK & FEEL SEE PAIN • I wasexpecting a smooth learning platform • People when they have queries during tests ask them during tests which unintentionally disturbs the class • Ask friends about upcoming assignments since they missed some info due to poor connectivity. • Google the answers • Taking test in an environment they are comfortable in i.e. home • A different experience • Poor connectivity • Afraid to ask for help, fear of judgement • Missed time means failing behind EMPATHY MAP Student • New digital tools to try: moodle, google doc, mettl, cam scanner. • Stressed because the workload has increased • I am always in fear of ruining my exam because of technical issues
- 9. BIO • Attending allthe class through online platform like webx, google meet, zoom. • Submission of assignments on platforms like Moodle, classroom. Mehak is in class 12th and has science as her main subject. She is preparing for entrance exams like JEE,BITS etc, for her graduation in bachelor in technology. She is taking her classes through coaching institute name Resonance. After the COVID situation she is handling her classes through online mode. Mehak, 18 USER NEEDS "The student of the future will demand the learning support that is appropriate for their situation or context" • Proper assessment of the tests (mocks) • Without any interruption from technology. • Proper class response from the faculty. • Checking of the assessments should be done in a proper manner. 12th Class Student PRIMARY ACTIVITIES LIVING CONDITION Home • Appropriate learning . • Secure a reputed college for graduation . USER GOALS
- 10. SAY & DO HEAR GAIN THINK & FEEL SEE PAIN . • Less knowledgeabout online platforms and technology • No face-to-face interaction • Connectivity issues • Less inputs from students • Frequent entry and exit of students • New technology to try • Transition from physical to online. • Poor tools used during teaching process • Teaching in online scenario is tough. • Student might cheat. EMPATHY MAP Teachers • We have to teach no matter what • How we can use new methodology of teaching. • Problems we are facing. • Research different websites. • Watch walkthroughs and tutorials • Making assessment for students • Online proctoring • Ease of accessing class from any place. • Time saving • Borden our horizon
- 11. BIO • She worksclosely with the Tech. Team and students • Making assessment for students Anita, is a professor at Pally Hills Public School at Mumbai, India. She is passionate about imparting knowledge to the students. She is keen to try new ways to teach and take assessments of students. Her main work includes teaching students about different concepts and testing their knowledge via assessments. Anita, 35 USER NEEDS “Transition from physical to offline learning mode was cumbersome, but we had to cope up with it …as the learning process does not stop!” • Smooth one on one interaction • Enhance remote proctoring • Freeze screen mode so that students can’t switch window while giving exams Job Profile: Professor Company: Pally Hills Public School PRIMARY ACTIVITIES WORKING CONDITION Majorly work from home with frequent visits to college • Imparting knowledge to the students USER GOALS
- 12. SAY & DO HEAR GAIN THINK & FEEL SEE PAIN • Increase theuser base • Listen to problems and find solutions • Be Creative • Enhancement in standard of learning through graphics • No. of ways of assessment are increased • Spread of education in remote locations • Flexibility of time • Environmental friendly as paper is saved • Physical damage such as eye pain, headache • Tarnish the sanctity of education • Proctoring of assessment is not possible • Interruptions due to technology and net connectivity • Sometimes cheaters score more then honest students • Rapid growth of online education • Boosted by high internet penetration • Boom in business after Corona Pandemic • 97% of the market is raw, so huge scope of growth • Defaulting in individual assessment by discussing in groups. • Reduce Cheating • Increase Transparency • One on one interacting • High use of graphics in learning EMPATHY MAP Tech. team (Indirect Stake holder) • Solve technical problems • Openness to critics • Devise ways to form understandable content
- 13. BIO • To bein regular touch with other stakeholders like students and teachers and respond to their queries. • To design the interface and tutorials of the company. Aakash works in Infocepts as a Tech- Engineer. Infocepts provides online educational courses but mainly works to provide a platform of assessment to various universities and schools. His role is to design a user-friendly interface for both teacher and a student and resolve the queries related to online assessment. Aakash, 24 USER NEEDS “Creative learning using graphics can increase the standard of online education” • Learning via graphics. • To mitigate the effects of cheating. • Increase in transparency of online education. Job Profile: Tech-Engineer Company: Infocepts PRIMARY ACTIVITIES WORKING CONDITION Home • Increase user base. • Creative content for online learning. • Develop User-Interface for ease in understanding. USER GOALS
- 14. BIO • Works asbridge between teachers, students, parents and technical team • Responsible for smooth flow of business with rapid expansion of the business Arun is working at Whitehat Jr. which is leading provider of online coding education in India. The main motive of the company is to provide smooth and high quality online education. His main works include to expand the business in every possible way, identify challenges, solutions for every stakeholder related to business. Arun, 29 USER NEEDS “Take remote proctoring to a level which would give real classroom scenario for online assessments” • Smooth one on one interaction • Enhance remote proctoring • Freeze screen mode so that students cant switch window while giving exams Job Profile: Sales & BD Executive Company: WhiteHat Jr. PRIMARY ACTIVITIES WORKING CONDITION Home • Implement techniques an enhance online education and make it equally worthy as offline education. • Target the remaining 97% raw market in online education USER GOALS
- 15. The Phases ofDesign Thinking: 1. Final Problem Statement Stakeholder Mapping How to define the actual problem? And decide who are the stakeholder? 2. In-depth Ethnographic Immersion of Stakeholders Includes observations, interviews, engagements done with various stakeholders. Drawing out empathy maps and personas. 3. Ideation & Concept Poster Brainstorming of ideas to solve the problem.
- 16. BASIS OF IDEATION FORMATIVE ASSESSMENT- ONLINELEARNING SUMMATIVE ASSESSMENT- F2F CLASSROOM ENVIRONMENT WHEN TO GIVE? At the time of incident. End of the day/ Weekly. Mid-point in the course. End of the course WHERE? Primarily Prospective Primarily Retrospective WHY? • Analyse strengths and weaknesses towards improving. • Develop Habits. • Shape direction of the professional. • Opportunity to reflect on meaning of past achievements • Feedback • Documents Achievement • Document Habits • Evidence of regular formative evaluation. • Evidence
- 17. THE APPROACH The KeyTakeaways to Make Overall Evaluation Better …you’ll stop seeing challenges as “problems” and start seeing them as opportunities for design!
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- 19. • Discussion board • PeerReview • Group assignment • Blog writing • Viva Visual Instructions/Developer Notes (which will include comments on how the graphics behave, how the slide advances, and where the learner is going after this screen) • Overload of assignments to students leads to no time to self study • Hence, they cheat during tests Ed Tech industry leader want real classroom like scenario • Motion sensors to track students movement • Reg flags as warnings • Students who face issues during tests tend to unintentionally disturb the rest of the class • Special invigilators assigned to help • Switching tabs should be prevented • Use Question bank in an exam which shuffles the questions BRAINSTROMING
- 20. FINAL SET OF IDEAS 02 02 PERSONALIZE THE EDUCATION EXPERIENCE 04 ONLINEEXAMINATIONS WITH FAIR MEANS ONE STEP CLOSER TO A REAL CLASSROOM 01 03 After series of DIVERGENCE & CONVERGENCE of IDEAS……. 04 05 SMOOTH LEARNING AND ASSESSING ENVIRONMENT IMPROVE DIGITAL LITERACY
- 21. Week 11 Week2 Week 3 Stakeholders • Students • Teachers • Parents • Tech Team Wide Angle View Camera In Built Motion Sensor Detection Classroom/ Test Proctoring Clippers Mirror Reflector clipped above primary Webcam casting the slider placed above keyboard Cloud Storage with multipurpose alerts Software for different platform’s compatibility USB Support User Research Analyzing User’s needs and goals Ideation and Concept Proof Final Prototype “TRAIN A CHILD IN THE WAY HE SHOULD GO…” EDUCAM is a one stop solution for the problems our learners are facing in the world of online education. It is user-friendly, light and equip with the latest technology. It is a hand of support our teachers can use while providing the best education to our next generation thinkers.
- 22. The Phases ofDesign Thinking: 1. Final Problem Statement Stakeholder Mapping How to define the actual problem? And decide who are the stakeholder? 2. In-depth Ethnographic Immersion of Stakeholders Includes observations, interviews, engagements done with various stakeholders. Drawing out empathy maps and personas 3. Ideation Concept Poster Brainstorming of ideas to solve the problem 4. Prototype Providing solution for the final problem statement
- 23. ROLE PLAYING ANDCONCEPTUALIZING A DESIGN
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- 25. THE FINAL MODEL “IFA PICTURE IS WORTH 1000 WORDS, A PROTOTYPE IS WORTH 1000 MEETINGS” CAMERA WITH A WIDE ANGLE LENSE & REFLECTORS THE SLIDER CUM CLIP BOARD
- 26. Hardware Software Functioning of ToolKit • A slider: cardboard above the keyboard • A multi purpose clip with a reflector and wide angle camera • Reflector: embedded on the clip • Camera: wide angle • Motion sensors The slider will act as a table for students to write and attempt the exam. The reflector embedded on the clip would enable teacher to see what students have been writing. Wide angle camera would capture students movements during the exams. • A server: for smooth functioning of online assessment • Freeze screen: Students would not be able to switch tabs • Red Flag: Sensors will keep an eye on students movements The freeze screen technology and camera with motion sensors will ensure the fairness of the online learning experience. Heavy movements of students will be captured by sensors and will allot a red flag (warning).
- 27. CONCLUSION “ Old modelof online assessment.” “Sometimes cheaters score more then honest students.” “Remote Proctoring of assessment is not possible.” “Using of multiple tools becomes a burden.” Creative solution. Maintains fairness for all. The live streaming coming from the reflector and 360 camera will be switching with the frequency of 5 secs and will be monitored by teacher. The tool kit is a one stop solution.
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