This document discusses how Google offers emotional intelligence seminars and courses to help employees cope with stress and prevent burnout. The most popular course is called "Search Inside Yourself", which teaches skills like self-awareness, self-regulation, motivation, empathy, and social skills. This course helps employees identify and manage their emotions. It also aims to strengthen emotional intelligence and find meaning and purpose in one's work. The document outlines some of the causes of stress and burnout at Google, and how Search Inside Yourself addresses issues like lack of motivation, unhappiness in one's role, and managing emotions in the fast-paced work environment.

1. Emotions in Google
By Kelsey Szabo

2. OK, Google Take a breath – New York Times
• Article by Caitlin Kelly
• This article goes in depth on how the expectations of
working at such a large and successful corporation can
harm “fragile egos”
• “Sure the amenities are seductive but when you get to
a place like this, it can tear you apart”.
• Position is demanding - long hours, persistant
supervisors, face paced

3. OK, Google Take a breath - Continued
• Google EDU
• Company offers free courses,
range from learning to do your
taxes to data visualization
• Help improve employees in the
work place and in personal life.

4. OK, Google Take a breath – Continued
• Most popular class - Search inside yourself
• Three steps in seminar. Attention training, self knowledge
and self mastery, and the creation of useful mental habits.
• Many employees of different rankings take course.
Supervisors to new hires.
• This class helps teach mindfulness

5. Search Inside Yourself – Inside the classroom
• One seminar that focuses on motivation
• Employees spend time identifying and sharing there
emotions.
• Seminar helps find your deepest desires and moral.
• Helps find your inner emotions and how to display them
in any setting

6. Search Inside Yourself - Continued
• “I generally describe Search Inside Yourself as a leadership program
that uses the tools of mindfulness and emotional intelligence, and
that it’s based in science.”
• – CEO of Search Inside Yourself

7. Components taught in seminar – Emotional
Intelligence
1. Self Awareness
2. Self Regulation
3. Motivation
4. Empathy
5. Social Skills – Leadership Skills

8. What to expect from Search Inside Yourself
•https://www.youtube.com/watch?v=vqpv0c8mS
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9. Emotional Labor
• “A way of emotion regulation in which employees control
their emotions and feelings at work."

10. Rules on Displaying Emotions

11. Emotional Labor in Google
• Google offers specific seminars for Emotional Labor. Not only to help
emotions stay out of the way of work, but to help employees show
and employ there emotions when needed.
• Aims to help employees cope with every day struggles, (Ex. Lack of
motivation, unhappiness in workplace) and how to turn positive
• Course aims to strengthen Emotional Intelligence

12. Emotional
Intelligence
• Seminars help focus on each aspect.
• Each component of Emotional
Intelligence can help improve
progress in the work place
• Self Awareness – How you feel
about your position
• Social Awareness – How the people
around you feel about you and your
position
• Relationship Management – How
you handle your Social Awareness
and the steps you take
• Self Management – How you
maintain your standing

13. Burn out – Search Inside Yourself
• When taking seminar you look
at and examine your deepest
wants.
• Focusing on what you want,
how you can achieve it, and if
its possible in this workplace
• Keeps employees motivated
and satisfied
• Reduces Burn out

14. Why Burn out may happen? – In Google
• Too many tasks – Google is fast paced organization.
• Spending too many hours at work – Google is demanding
organization
• Unhappy with position – May be working in position selected by
Google
• Lack of motivation – Supervisor not motivating employees

15. Burn out – Motivation
• How Burn out links to
motivation.
• Search Inside Yourself
helps self teach
motivation aspects.
• Search Inside Yourself
also helps higher ranked
employees give other
employees motivation

16. Stress Leading to Burn out.

17. Organizations Coping with Burn Out
• Problem Centered Coping
• Appraisal Centered Coping
• Emotion Centered Coping
• Google uses Search Inside Yourself seminar to address all three of
these coping mechanism.

18. Participation in Decision Making
• Giving employees the opportunity to be in the decision making
process makes them feel valued and need in organization.
• Google uses this tactic by having employees team based and project
based.
• Every employee on the project is involved in some way

19. Work Cited
• Giant, Vivian. "Inside Google's Insanely Popular Emotional-
Intelligence Course." Fast Company. N.p., 2015. Web. 14 Nov. 2016.
• Rosoff, Matt. "11 Amazing Things That Google Employees Can Learn
For Free." Business Insider. Business Insider, Inc, 2012. Web. 14 Nov.
2016. ...
• Essig, Todd. "Google Teaches Employees to "Search Inside Yourself""
Forbes. N.p., 30 Apr. 2012. Web. 14 Nov. 2016.

20. Work Cited
• Kelly, Caitlin. "OK, Google Take a Breath." New York Times. N.p., 28
Apr. 2012. Web. 14 Nov. 2016.
• Search Inside Yourself - What to Expect. Perf. Search Inside Yourself
Leadership Institution. Youtube, 6 Feb. 2013. Web. 14 Nov. 2016.