The document provides tips for effective management skills, including having a plan, using inviting language when giving directions, managing time well through delegation and prioritization, handling conflicts constructively, and giving employees opportunities to grow. The key is applying concepts like these to become an effective leader.

1. Effective Management Skills
Upon Graduation

2. Successful People Learn from their
Mistakes
• Criticism is simply a constructive comment
• Example of this:
• A co worker mentioned to me, that he gets more students to these urgent
deadlines we impose, by simply changing one sentence in his direction to
them.
• Instead of, YOU MUST DO THIS, he says “If you wish to be successful, as I
know you do, lets stick to the recommended guideline for success”.
• I will add to that: make the voice more inviting

3. Perceiving Characteristics
• Comfortable moving into action without a plan;
plan on the go
• Like to multitask, have variety, and mix work and
play
• Naturally tolerant of time pressure, work best
close to the deadlines
• Instinctively avoid commitments which interfere
with flexibility, freedom and variety
• Retrieved, January 11, 2012.
http://www.personalitypathways.com/type
• Why did I share these……………….? Next page-

4. Do those, (previous slides), go along
with successful management?

5. Not if I DON’T have a plan!
• As a manager you need clean, concise
direction when communicating with your staff.
• As a manager you must approach conflict as
an opportunity to improve employee
relationships and lessen the tension in the
workplace, (Schwartz), 2012.
• Once again, a plan. A PLAN OF ACTION

6. The behavior most difficult
to implement:
• For me, was simple: (in theory)
• TIME MANAGEMENT
• With that said, I need to take the PLAN OF ACTION to a very serious level.
• Have a plan for every minute of the day
• Implement it
• Not be so drawn to “flying by the seat of my pants”….
• Case in point:
• I have 4 dates to book musicians, (my 2nd career), for various dates through out
March 2012. Had I started earlier, I would not be scrambling as of January 28th, to
make those dates complete. Where did I go wrong? A plan, a plan to have a
calendar program implemented on my computer, blackberry, or other to break
down the days left to book the musicians. Instead of having 4 dates to book in one
day, maybe spread the work out among 30 days.

7. The 8 Sources of Power:
• Expertise: As an effective manager how much work-relevant knowledge do I have in relation to
the job.
• Attraction: Everyone is attracted to attractive, charismatic, and agreeable people. Exude
confidence, smile, and always, try to see all sides of the story.
• Effort: What will it take to get the job done? As a manager, make your department or team look
good
• .
• Legitimacy: I am the manager and committed to this company, you and the job
• Centrality: As an effective manager, I have to be able to work with a diverse
group of people.
• ***I digress, a moment, I had a friend comment once that I can dine with the
homeless, and move on to the CEO of a company, if need be. She wanted to
know how to develop that skill.
You need to relate to anyone and everyone, I said. So this is the top of my list
for a source of power, and one I believe, I have mastered.
* Please continue to finish the 8 Sources of Power

8. The 8 Sources of Power, (continued)
• Flexibility: The ability to not have to manage
under a rigid type of procedure. Think out of
the box.
• Visibility: If I wish to move up with a company
from a manager to vice president; MAKE
MYSELF VISIBLE. Make it my business to be
seen, and seen successfully. (please continue)

9. Last but not least….
• Relevance: How relevant is the department I
am managing? Can the company survive if I
were not an effective manager, of a specific
department?
(MPA6999_Strategic Challenges in Public
Administration, online lecture, W2).
That is the 8 Sources of Power, I will breathe in
my upcoming days as an effective manager.

10. A great lesson to learn
• “Not every employee is created equal.”
(Schweitzer)
• I believe this is a problem a lot of managers
face. We “staffers” are not all one size fits all!
• So this lesson is key to effective and successful
leadership and management.

11. You Will Give Birth to Future Leaders
• How?
• Give your employees an opportunity to
broaden their horizons.
• Allow your staff to branch out and become
more valuable to the team/or department
• Share and display the fruits of your labor

12. Delegate
• This will help me especially, since I KNOW
HOW IMPORTANT time management is.
• Delegate to the right person. Know your staff
• Communicate what you wish to delegate in a
clear and concise manner.
• Don’t forget to give employees recognition
where and when they deserve

13. Results
• Delegation
• Conflict Resolution
• Good Communication
• Opportunities to Grow
• Mentor
• Coaching
• Time Management
• Should add up to? (click on the next slide)

14. The Path to Effective Management and
Leadership
• Work to still be done, (always)
• Education
• And……
• Thanks to Professors like Dr. Chanley,
students like myself, can move into roles
as
• Effective Managers and Leaders. We are
hoping to be the “Fruits of her Labor”.

15. References:
• Schweitzer, Karen, (2012), “Delegating Responsibility”.
From the About.Com Guide, and
http://www.businessmajors.about.com Retrieved on the
internet, January 21, 2012
• Mind Tools, LTD, (1999-2012). Delegation.
http://www.mindtools.com. Retrieved on the internet,
January 22, 2012.
• Lecture Notes: “Managers Need to Delegate To Be the Best
They Can Be”. South University, Online Lecture, (2009).
SUO lecture for MPA6999 http://myclassroom.online.com

16. References, continued
•
• Schwartz, Andrew E. (2012). “How To Handle
Conflict”. Retrieved on the Internet, January
21, 2012, http://ReadySetPresent.com

17. Thanks for:
Allowing Me to Share
• How to apply what can be learned, implemented and practiced as an
• Effective Manager and Leader.
• Then, and only then, I, (for one), can feel as confident about leading
Effective Strategies as a Manager or Director as I do say:
• Singing?
• * photo
• National Anthem
• Cardinals Game
• October 2011
• Done by Laura Fial