This document discusses emotional intelligence and strategies to improve it. It begins with an introduction of the presenter and their background in emotional intelligence. The goal of the session is to learn ideas to improve emotional intelligence. Emotional intelligence is defined as the ability to recognize one's own emotions and those of others. It discusses the four areas of emotional ability - self awareness, self management, social awareness, and relationship management. It provides strategies to improve self awareness, such as keeping a log of feelings, mindfulness, and using strong emotions as learning opportunities. Methods of self management discussed include changing one's mindset and responses to events. The document emphasizes increasing self awareness as key to measuring and improving emotional intelligence.

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Emotional Intelligence:
From Theory to Practice

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About Me
➢ Founder of iZenBridge (PMI REP) & Discuss Agile
➢ Studying Emotional Intelligence for five years
➢ ICF- ACC Certified Coach
➢ Teaching Agile Coaching for two years
➢ Demonstrate Emotional Stability on the Internet.

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Session Goal
Learn Ideas to
Improve
Emotional
Intelligence.

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Who are here ?

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Emotional Intelligence (EQ or EI)
A term created by – Peter Salavoy and John Mayer – and
popularized by Dan Goleman (1996)

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Emotional Intelligence (EQ or EI)
Emotional intelligence (EI), also known as Emotional quotient
(EQ), is the capability of individuals to recognize their own
emotions and those of others, discern between different
feelings and label them appropriately, use emotional
information to guide thinking and behaviour, and manage
and/or adjust emotions to adapt to environments or achieve
one's goal(s).
Coleman, Andrew (2008). A Dictionary of Psychology (3 ed.). Oxford
University Press. ISBN 9780199534067.

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Areas of personal ability
Self Awareness Social Awareness
Relationship
Management
Self Management
Self Social
RecognitionRegulation

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Areas of personal ability
Self
Awareness
Self
Management
Social
Awareness
Relationship
Management
Leadership / Influential

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Self-Awareness
Knowing one’s internal states,
preferences, resources, and intuitions.

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How are you Feeling ?
Feeling
Energy
Unpleasant Pleasant
LowHigh
Ecstatic
Calm
Fulfilled
Furious
Despair
Credits: Mood Meter : Yale Center for Emotional Intelligence.

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Write your feeling …

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Strategies to Improve Self Awareness

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Keep Log of your feeling
➢ Asking yourself multiple times in day (Keep Log / Mood Meter)
• What am I observing on my body?
• What am I feeling?
• What am I thinking?
• What is my current mindset?

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Listening

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Use Strong emotions as learning opportunity

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Mindfulness

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Self Management
Self-Management refers to managing
ones’ internal states, impulses, and
resources.

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How do you want to Feel ?
Feeling
Energy
Unpleasant Pleasant
LowHigh
Ecstatic
Calm
Fulfilled
Furious
Despair
Credits: Mood Meter : Yale Center for Emotional Intelligence.
Irritated

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How do you move from current feeling to the
desired feeling?

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Outcome Equation
Event Response Outcome
Event Outcome

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Detailed One
See and
Hear
Tell a
Story
Feel Act
Event
Response
Source :Crucial Conversations Tools for Talking When Stakes Are High

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Feel – Story
StoryFeel ActSee and
Hear

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Stimulus and Response
Between stimulus and response there is a space. In that
space is our power to choose our response. In our
response lies our growth and our freedom.-
Victor Frankl
Delay
Focus
Breath
Label

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Can we do something before Event ?
StoryFeel ActSee and
Hear
Mindset

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Mindset Changes
From To
People are Stupid People are Human, Respect
Why I suffer all the time I am responsible for my life
People make me sick People are reflection of me
Evaluating everything in right
and wrong
I see event as it happens
I believe my judgments are
right
I challenge my judgment since I
know it is judgment
I can see the truth I see the world from my
perception.

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What I have Learned
Action
MindsetThought
Feeling

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Four Basic Emotions
➢ Anger
➢ Fear
➢ Happiness
➢ Sadness

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Low Energy
I see fear as root
Fear
Anger Sadness Happiness
High Energy
Absence

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The Journey
Body Sensation Thoughts Mindset

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The Journey
I am
angry
I am
feeling
angry.
I can
see
the
anger
in me.
I can
see
….. in
me.

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Areas of personal ability
Self Awareness Social Awareness
Relationship
Management
Self Management
Self Social
RecognitionRegulation

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I measure EQ by Measuring Anger
You will not be
punished for your
anger, you will be
punished by your
anger.

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What step would you take in next week to
improve your self-awareness?

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References
➢ Pictures : https://www.pexels.com
➢ Books
• Crucial Conversations Tools for Talking When Stakes Are High
• 366 readings from Buddhism
➢ Video Talks by J. Krishnamurthi
➢ Vipassana Meditation Program
➢ Resources from Yale centre for emotional intelligence

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Questions?