Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

1. Coping strategies and
emotional intelligence
Here is where our presentation begins
Group 5

2. Bisma sajjad
01. 02.
03.
Ummme fakhr un isa
04.
Table of
contents
Shanza zulfiqar
Maria aslam
05.
Aqsa shahid

3. Contents
Using Emotions for Coping
A)Adaptive Potential of Emotion-Focused Coping
b) Functions of Emotional Approach
c) Neurobiological Basis of Emotional Responses
Emotional Intelligence (EI)
a) Importance of EI
b) Perceiving, understanding and managing emotions
c) El and positive outcomes
d) Can EI be taught?

4. Introduction
We are going to talk about coping strategies
and emotional intelligence today

5. Bisma sajjad
01.

6. Emotion-focused coping is when you try to
deal with your emotional response to the
stressor. If you are trying to reduce, eliminate,
or simply tolerate your emotional response to a
stressor, then you’re using emotion-focused
coping. Examples include withdrawal, letting
out anger and frustration, emotional support
seeking, distractions, and resignation
acceptance (accepting the problem will always
exist).
Emotion-focused
coping:

7. Emotion-focused: Directed towards
● Changing one's own emotional reaction involve releasing
pent-up emotions. distracting oneself, managing hostile
feelings, meditating or using systematic relaxation
procedures. Emotion-focused coping is oriented toward
managing the emotions that accompany perception of stress

8. Use of emotions for coping:
● Emotion-focused coping involves regulating your
feelings and emotional response to the problem instead
of addressing the problem.
● Emotion-based coping is helpful when you need to take
care of your feelings when you either don’t want to
change your situation or when circumstances are out of
your control. For example, if you are grieving the loss of a
loved one, it’d be important to take care of your feelings
in a healthy way (since you can’t change the
circumstance)

9. Adaptive potential of emotional
focused coping
● Some people go for a run, do yoga, or exercise to relieve
their stress.
● Adaptive coping skills are by solving the problem, using
humor, taking a break or pausing before reacting, or
even just being mindful in the moment
● All of these are examples of things we can do that don't
make the event worse

10. Functions of
Emotions:

11. Motivate us to take action
● There is an action urge connected to specific emotions that is
an automatic, built-in part of our behavior.
● We also tend to take certain actions in order to experience
emotions and minimize the probability of feeling negative
emotions.

12. Help us survive, thrive, and avoid danger
● Charles Darwin believed that emotions are adaptations that
allow both humans and animals to survive and reproduce.
● Emotions serve an adaptive role in our lives by motivating us
to act quickly and take actions that will maximize our
chances for success.

13. Help us make decisions
● Our emotions have a major influence on the decisions we
make.
● Researchers have found that people with certain types of
brain damage that impairs their ability to experience
emotions also have an decreased ability to make good
decisions.

14. Allow other people to understand us
● When we interact with other people, it is important to give
cues to help them understand how we are feeling.
● These cues might involve emotional expression through body
language, such as various facial expressions connected with
the particular emotions we are experiencing

15. Allow us to understand others
● Social communication is an important part of our daily lives
and relationships
● Allows us to respond appropriately and build deeper, more
meaningful relationships with others
● Also allows us to communicate effectively in a variety of social
situations

16. Shanza zulfiqar

17. Neurobiological Basis Of
Emotional Response
● Experiencing emotions, the ability to identify emotions in
others, and the capacity to express emotions are dependent
on the functional integrity of a set of neural systems, with the
limbic system and the amygdala being the most prominent
key structures.
● One of the major brain system comes to mind immediately
when considering the neurobiological

18. Limbic System
● The limbic system was first used during 19th century by Paul
Broca (1878) when he described “Le grand lobe limbique”.
● The limbic system is the part of the brain involved in our
behavioural and emotional responses, especially when it comes
to behaviours we need for survival: feeding, reproduction and
caring for our young, and fight or flight responses.
● A milestone in the research on the brain basis of emotion was
Papez’ (1937) proposed mechanism of emotion. Contrary to
Broca, who had emphasized cortical areas, Papez stressed the
functional relevance of subcortical regions. More recently,
another circuit intimately related to emotional processing has
been described: the basolateral limbic circuit.

19. Amygdala
● The Amygdala is a complex nuclear mass that can be subdivided
into a number of nuclei and nuclear complexes (Fig. 4). It
integrates information about external stimuli conveyed by
sensory cortices with somatic, visceral, and endocrine processes.
● Both the right and left Amygdala are involved in emotional
processing and in associating emotional stimuli to memory.
Global rapid analysis of effective information is thus performed by
right Amygdala and detailed, deep information is done by left
amygdala. The feeling or consciousness representation of
affective meaning accompanied by arousal is probably mediated
more by the left then the right amygdala.

20. ● The corticomedial nucleus of the amygdala receives input
directly from the hypothalamus and the septal area and provides
the main output for the Baso-lateral complex of the amygdala.
It plays an important role in the autonomic functions involved in
emotional or sexual arousal.
● The Basolateral nucleus of the amygdala receives sensory inputs
from many regions and projects to the central nucleus of the
amygdala.
● The Central nucleus of the amygdala is the major source
of efferents to the brain stem and hypothalamus (Panksepp, 1998).
It functions as a controller of brain stem arousal and response
systems. In contrast to the Basolateral nuclei, it has a well-
established connectivity to hypothalamus and brain stem regions.

21. Maria aslam

22. Emotional intelligence:
● What is Emotional Intelligence?
● Ability to identify, assess and control emotions of oneself, of
others and of groups.
● (Salovey and Mayer 1990) defined El as a form of social
intelligence that involves the ability to monitor one's own and
others' feelings and emotions, to discriminate among them,
and to use this information to guide one's thinking and
action.

23. Goleman definition
● Goleman defined emotional intelligence as: "a different way
of being smart" It include knowing your feelings and using
them to make good decision; managing your feelings well;
motivating yourself with zeal.

24. History of EQ
● Goleman took Gardner's theory in interpersonal and
intrapersonal intelligence and created Emotional Intelligence.
● Goleman believes EQ is just as important in helping people
become effective leaders.

25. Conti..
● We all have different personalities, different wants & needs,
and different ways of showing our emotions.
● If we hope to succeed in life we need to navigate through this
and all it takes tact and cleverness.
● This is where El becomes important.

26. Why should we need to understand
emotions?
● You need to understand the emotions to :
● relate better to other people
● form healthier relationships
● achieve greater success at work
● lead a more fulfilling life.

27. Ummefakhr un nisa

28. Importance of emotional intelligence
Emotional intelligence is the ability to identify and regulate
one’s emotions and understand the emotions the others.
• A high EQ helps you
• to build relationships
• Redue team stress
• Defuse conflicts
• Improved job satisfaction

29. Perceiving, understanding and managing
emotions
Emotional intelligence is the skill of perceiving understanding and
managing one’s own emotions and feelings and using that
awareness to manage ourselves within various relationships and
settings.
We are basically looking at what is known as a four quadrant
model.
● Perceiving emotion
● Using emotion
● Understanding emotions
● Managing emotions

30. Psychologist Daniel Goleman outlines five pillars across which
people should look to build competance.
● Self awareness
● Self regulation
● Motivation
● Empathy
● Social skills

31. Emotional intelligence & outcomes:
● Emotional intelligence is the ability to identify and regulate
one’s emotions and understand the emotions the others. A
high EQ helps you to build relationships, reduce team stress,
defuse conflict and improve job satisfaction.
● Emotional intelligence helps you build stronger relationships,
succeed at school and work, and achieve your career and
personal goals. It can also help you to connect with your
feelings, turn intention into action, and make informed
decisions about what matters most to you. Emotional
intelligence skills and the corresponding outcomes that can
be achieved from displaying each skill effectively at work

32. ● 1-Emotional Self-Awareness:
● The skill of perceiving and understanding one’s own emotions.
● 2-Emotional Expression:
● The skill of effectively expressing one’s own emotions.
● 3-Emotional Reasoning:
● The skill of utilizing emotional information in decision making.
● 4-EmotionalSelf-Management:
● The skill of effectively managing one’s own emotions.
● 5-Emotional Self-Control
● The skill of effectively controlling strong emotions experienced.
• 6.Social awareness – You have empathy. You can understand
the emotions, needs, and concerns of other people, pick up on
emotional cues, feel comfortable socially, and recognize the
power dynamics in a group or organization.
● .

33. Can Emotional Intelligence Be Taught?
● Yes, Emotional Intelligence is 100% taught and learned.
Emotional intelligence is as easy to learn as it to teach. In
order to become emotionally healthy , we must reconnect to
your core emotions, accept them and become comfortable
with them. EI can be learned, developed, and enhanced.

34. Thank you