This document discusses emotional intelligence and its importance. It begins by explaining the difference between IQ, which measures intelligence, and EQ, which measures how well one uses their intelligence. The document then discusses how emotional intelligence involves being aware of one's own and others' feelings and effectively using emotions. Key aspects of emotional intelligence are self-awareness, managing emotions, empathy, and relationship skills. The document provides examples of emotionally intelligent behaviors and concludes that EQ is important for career success.

1. By:
Muhammad Asadullah

2. 1. Explain the difference between IQ and EI.
2. Discuss the specific roles that emotions and
intelligence play in Emotional intelligence.
3. Understanding the basic principles of emotional
intelligence

3. i. Intelligence is the ability to learn and understand,
ii. It is the ability to cope with a new situation.
IQ & EI
I. IQ defines how smart you are,
II. EI defines how well you use what smarts you
have.

4. Emotional intelligence is the ability to be aware of,
and effectively use, our own feelings and
emotions of those around us .
Quite Simply,
Emotional intelligence is, the intelligent use of
emotions.

5. Anyone can become angry, that
is easy. But to be angry with the
right person, to the right degree,
at the right time ,for the right
purpose ,and in the right way
---that is not easy.

6.  Do I personally adjust to changes and find
constructive ways to challenge myself or do I react
angrily or defensively?
 Do I look for the ways to improve the team?
 Do I look for ways to improve myself?
 Are the improvements based on feedback from
others?
 Do I find that I am persuasive and that others follow
with enthusiasm?
 Do I trust others and know they trust me?
 Am I patient?

7.  Do I listen well, not just to words but what
someone is feeling?
 Do I show a willingness to adjust the game plan
when the old one no longer works?
 Do I communicate well? This refers to not only
content, but also awareness and management of
emotional expression (verbal, non-verbal, written,
etc.).

8. According to Daniel Goleman these essential skills
greatly enhance, or hurt, our quality of life.
1. Self awareness:
knowing what you are feeling when you feel it.
2. Managing your emotions:
knowing what to do with your feelings.

9. 3. Motivating yourself:
Channeling your feelings in the right
direction without acting impulsively.
4. Empathy:
feeling for others and accepting their
feelings, too.
5. Handling Relationships:
having good interpersonal skills so others feel
good about you.

10.  Emotions are whole-body experiences, combining
feelings, thoughts, and bodily sensations.
 Emotions are reaction to an object.

11. There are six universal emotions:
1. Sadness
2. Anger
3. Disgust
4. Fear
5. Happiness, and
6. Surprise
One’s culture determines how and when these are
expressed.

12. IQ gets you hired, while EI
gets you promoted.

13. Our emotions ,when functioning well can,
• Help us find out what we want and what is right for
us.
• Tell us something needs changing in us ,in others
and in the world.
• Help communicate our priorities and needs to
others.
• Help us empathize with others.

14.  Warn us of danger.
 Motivate us to grow.
 Helps us clarify our own values and guides us.

15. 1. Aware of their bodily response to events or
people.
2. Able to discriminate between one type of
response and another.
3. Able to identify various physiological responses
with appropriate emotional labels.
4. Able to choose the most effective ways of acting
and are not controlled by their emotions.
5. Can accept and value their positive and negative
feelings.
6. Take responsibility for their feelings

16. Thank You