made by chintu sisodia

1. SUBMITTED TO
MS SILKY SHARMA
SUBMITTED BY
ANSHUL BHATT
BBA 2ND SEM
EN. NO.- A40806422011

2. WHAT IS
EMOTIONAL
INTELLIGENCE
• Emotional intelligence
refers to the
capability of a person
to manage and control
his or her emotions
and possess the
ability to control the
emotions of others as
well. In other words,
they can influence the
emotions of other
people also.

4. Five Components of
Emotional Intelligence
Goleman laid out five components that are critical for emotional intelligence.
Self-Awareness. The ability to recognize what you’re feeling and also
understanding how your emotions and actions can affect others.
Self-Regulation. Being able to regulate and manage the emotions you’re feeling
while waiting for the appropriate time and avenue in how to express them.
Motivation. Emotionally intelligent people are motivated by things beyond
money, fame, or success. They’re also able to understand and desire the need to
fulfill their own inner needs and goals.
Empathy. Having a high EQ means being able to understand what others may be
feeling and are going through and responding kindly and thoughtfully.
Social Skills. Social skills are vital to emotional intelligence. When you’re aware
of how you’re feeling, what others are feeling, and able to communicate
effectively, you’re ready to interact well with others.

5. IMPORTANCE OF EMOTIONAL INTELLIGENCE
Having a high level of emotional
intelligence allows you to
empathize with others,
communicate effectively, and be
both self and socially aware.
How we respond to ourselves and
others impacts our home and work
environments.
Living in this world means
interacting with many different
types of people, as well as constant
change and surprises.
Being emotionally intelligent is key
to how you respond to what life
gives us.
It’s also a key component of
compassion and understanding the
deeper reasons behind other
people's actions.
EI is especially important when you
are dealing with stressful situations
like conflict, change, and obstacles.
During these times, it's critical to
remember to practice kindness, and
being in touch with our emotions
can help us do just that.

6. EMOTIONAL
INTELLIGENCE IN
ORGANSIZATION

7. APPLICATION OF
EI IN
ORGANISAZTION
• Understand nonverbal communication: You have the chance to fix a situation
before it becomes a problem. For example, if you notice a coworker
displaying some nonverbal signs of sadness, you might take them aside to
offer empathy.
• Be self-aware of personal emotions: You can use this skill to adjust your
behavior before it becomes an issue for a client or coworker. For example, if
you know you had a rough night, you might attempt to change your
behavior the following workday by shifting your focus toward more positive
feelings.
• Improve efficiencies: When you are empathetic and understanding of other
people's emotions, you can make decisions with ease and complete tasks
more efficiently.
• Further your career: Emotional intelligence and leadership skills go hand in
hand. Actively displaying abilities such as patience, active listening, positivity
and empathy can help you advance to a leadership role or earn a title
promotion or raise.
• Encourage others to develop strong interpersonal skills: Emotions are
contagious, and displaying explicit motivation, empathy, responsibility and
teamwork could encourage your team to follow along.

8. MADE BY-
ANSHUL BHATT