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Cloud Case Studies

                                                   Grant Mufford
                                                   vSpecialist, Africa
                                                   EMC Corporation
                                                   @vGrunt



© Copyright 2010 EMC Corporation. All rights reserved.                   1
Which Industries adopt Cloud

            2011 Cloud Services Spending                                        EMC Dedicated Industry Sales
                    by Industry                                                   and Solutions Practices
                        M&E 3%
                               Others
                                                                              • Financial Services
            Transportation
                 4%
                                2%                                            • Telecom, Media & Entertainment
           Energy 5%
                                                                              • Public Sector / Government
Healthcare 5%                                                Financial
                                                             Services
                                                                              • Healthcare
                                                               21%            • Energy (Oil & Gas, Utilities)
Retail/Whole
    10%                                                       Manufacturing
                                                                  19%         Dedicated industry expertise in over
                            Government
                               15%                                             65% of the Cloud Services Market
                                                  Comm &
                                                  High Tech                     (in addition to significant enterprise/
                                                    16%                       horizontal experience across all verticals)


Source: Gartner 2010
    © Copyright 2010 EMC Corporation. All rights reserved.                                                                  2
Service Provider Offerings
            30
                    28


            25


                             20
            20



            15
                                      13        13

                                                         10
            10                                                9

                                                                  6
                                                                      5
             5
                                                                          3
                                                                              2   2
                                                                                      1
             0




© Copyright 2010 EMC Corporation. All rights reserved.                                    3
What do we know about the East African Corporate Market?


Service/Solution                                          % of Respondents Requiring the Service

Disaster Recovery Service                                                                  72%
Information Storage                                                                        31%
Virtual Data Centre                                                                        46%
Managed Information Security Service                                                       49%
Managed Backup and Recovery                                                                54%
Hosted Application Service                                                                 33%
Archiving Services                                                                         51%
Digital Content Management Service                                                         54%
Managed Video Surveillance Services                                                        44%
Information Protection Advisory Services                                                   31%




 © Copyright 2010 EMC Corporation. All rights reserved.                                            44
40+ Signed EMC-powered SPs


                                                         Public/Hybrid
                                                            Cloud




© Copyright 2010 EMC Corporation. All rights reserved.                   5
NYSE Technology




                                Capital Markets Cloud

                                 “Over the years, we’ve been offering these services to
                                 our customers, and then a couple of years ago we
                                 decided to do it in a much bigger way, because we
                                 realized the need was there.”
                                    Steve Rubinow, Executive Vice-President and Chief Information Officer at NYSE




© Copyright 2010 EMC Corporation. All rights reserved.                                                              6
© Copyright 2010 EMC Corporation. All rights reserved.   7
vCloud Director – Service Based




© Copyright 2010 EMC Corporation. All rights reserved.   8
Colt - Backup-aaS and Storage-aaS




 © Copyright 2010 EMC Corporation. All rights reserved.   9
Journey To The Cloud

                          IT Production                     Business Production                IT-as-a-Service
                             Lower Costs                    Improve Quality of Service          Improve Agility

                                                                                                                   100%
% Virtualized                                                                                                86%

                                                                                         75%

                                                            40%
                                                                                           Platinum
                                                  30%                                                 Gold

                       15%




                              Phase 1                               Phase 2                       Phase 3
                           IT Owned Apps                      Mission Critical Apps        Run IT As A Business




   © Copyright 2010 EMC Corporation. All rights reserved.                                                                 10
Cloud Management Platform and Architecture
Cloud Service                                                                                                             Cloud Services                                                                              Cloud
 Consumers                                                                                                            Desktop as a Service (DaaS)
                                                                                                                                                                                                                     Service
                                                                                                                                                                                                                     Delivery
                                                                                                                     Business as a Service (BaaS)                                                                     Team
                                                                                                                      Software as a Service (SaaS)
                                                                                                                      Platform as a Service (PaaS)
                                                                                                                    Infrastructure as a Service (IaaS)
                                                                                                                                                                                                                        Cloud
                                                                                                           Cloud Business Service Orchestration                                                                       Architects
     Internal
    Consumers                                                                     Service Level Reporting                    Service Catalog                    Consumer Management
                                                                                    Billing & Accounting                Subscriber Management                  Customer Services / KPI’s
                             Security and Resiliency




                                                                                                      Cloud Service Management Orchestration




                                                                                                                                                                                           Common Service Platform
                                                                                                                          IT Service Governance                                                                          Cloud
                                                                                                                                                                                                                     Infrastructure
                                                       Open APIs




                                                                                                                        IT Service Delivery Catalog                                                                  Administrators
                                                                                Service Request / Access Approval      Provisioning / License Mgmt.      Change & Configuration Mgmt. (CMDB)
    Self-service                                                                        Life Cycle Mgmt.                   Service Level Mgmt.                     Release Mgmt.
 provisioning portal
                                                                                    Incident / Problem Mgmt.         Chargeback / Metering / Reporting             Event Monitoring
                                                                                 Catalog based Service Templates       Service Automation                                                                              Service
                                                                                                                        Cloud Infrastructure                                                                         Management
                                                                                                                                                                                                                        Team
                                                        Common Infrastructure




                                                                                         Backup / Recovery                    Disaster Recovery                 Resource Load Balancing
 Line-of-Business                                                                         Capacity Mgmt.                     Patch Management                         Asset Mgmt.
    Customers
                                                                                                Server Workloads                                               Desktop Workloads

                                                                                                   Compute                                                         Compute
                                                                                                                                                                                                                      IT Service
                                                                                                    Storage                                                         Storage
                                                                                                                                                                                                                       Business
                                                                                                    Network                                                        Network                                            Managers




© Copyright 2010 EMC Corporation. All rights reserved.                                                                                                                                                                                11
Your Cloud Journey
EMC Consulting will simplify your journey

• 2000+ associates worldwide, supplemented by 12,000 EMC
  Global Services professionals
• Thousands of engagements delivered to global Fortune
  1000 companies
• Comprehensive Cloud Offering
         – Cloud Readiness Workshops
         – Cloud Advisory Service with Optimizer
                                                                         IT PRODUCTION   BUSINESS PRODUCTION       IT AS A SERVICE


                                                                                                                                     95%
                                                                                                         85%



                                                                                             50%

                                                                                   30%
                                                                                                               Platinum      Gold




                                                                       15%
                                                          Percent
                                                         Virtualized




                                                                             Phase 1           Phase 2                    Phase 3




© Copyright 2010 EMC Corporation. All rights reserved.                                                                                     12
Some examples of the work we do
       VDC Management Framework and Runbooks                                                                 Service Catalogue




               Cost model and rapid classification tools

                                                                           Design & Provisioning Processes
                                                                                                    Business
                                                                                                  Classification
                                                                                                                                                                                                       EP License
                                                                                                     Level
                                                                                                                                                                                                        Record                 EP
                                                                                                                                                                                                        Indexes             Capacity
                                                                                                                                                                                                                            Database
                                                              Gate 2                               EP Service                                                                     EP Capacity
                                                                                                                                          EP Cost                                   Reports
                                                                                                   Catalogue
                                                                                                                                          Models




                                                                           EP Rapid Service      EP design rules                        EP Cost              EP High-level cost
                                                                           Classification Tool                                      Estimating Tool             estimates




                                                                                                                                                                                                                                       A
                                                                                                                                                                                                                    YES


                                                           Agree YourIM                                       Select EP Service                                 Communicate         Assess available                         EP
                                                                           Business Service                                             Estimate high-
                                                           resources for                                      Components and                                   project pipeline       EP resource                         Resource
                                                                            Classification                                               level costs
                                                           Design Phase                                            Options                                     update to S&O           capacity                            capacity
                                                                                 (3.2)                                                       (3.4)
                                                               (3.1)                                                 (3.3)                                          (3.5)                (3.6)                            available?

                                                                                                                                                                                                              NO
                                                                               Business
                                                                             Classification
                                                                                Level                                                                                                                     Initiative to
                                                                                                                                                 EP High-level cost
                                                                                                                                  FAM                                                                       expand
                                                                                                                                                    estimates
                                                                                                                                                                                                            capacity
                                                                                                                                                                                                              (3.7)




© Copyright 2010 EMC Corporation. All rights reserved.                                                                                                                                                                                     13
The Cloud Workload Filter
Must satisfy economic, trust, and functionality requirements
                                                                                                   Functionality
                                         Economic Evaluation               Trust Assessment
                                                                                                   Assessment

   Asynchronous
                                                                                                       Suitable public
   Comms (Email)
                                                                                                         cloud offer
                                                                                 Trust concerns        exists for these
   Synchronous
   Comms (VOIP)                                                                  suggest public          workloads
                                                            Economics            cloud for these
   CRM, ERP,
   SCM                                                     favor public             workloads
   Apps                                                  cloud for these                               Suitable public
                                                            workloads                                    cloud offer
   Content                                                                                              doesn’t exist
   Distribution

   Information                                                                    Trust dictates
   Systems Mgmnt                                                                  private cloud
   Transaction
   Management                                              Economics
                                                          favor private
   .
    ..




                                                             cloud

                                                          Economics
   HR, HIS Apps
   Health, Medical                                       dictate legacy
                                                          architecture



© Copyright 2010 EMC Corporation. All rights reserved.                                                                    14
© Copyright 2010 EMC Corporation. All rights reserved.   15
Fully Managed Vblock - $ / VM / Month 3 yr TCO
Uniquely positioned to offer your Service Delivery Platform the best TCO

    Converged                                                Small       Medium           Large    X Large
    Technology
    Platform
      Blades                                             4               10           20           42
      Sockets                                            8               20           40           84
      Virtual Machines                                   200             300          1000         2000
      No of Sites / Blocks                               1               1            1            1

    Management Stack

    Vmware Service Manager
    Vmware Cloud Director
    Vmware Chargeback

    EMC Ionix – UIM
    EMC Ionix – ITO

    Implementation Services
    3yr SW Support                                           Typical mid level cost from Amazon today - $250



© Copyright 2010 EMC Corporation. All rights reserved.                                                         16
THANK YOU



© Copyright 2010 EMC Corporation. All rights reserved.   17

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EMC Cloud Computing Casee Studies for Zimbabwe breakfast briefing by Grant Mufford

  • 1. Cloud Case Studies Grant Mufford vSpecialist, Africa EMC Corporation @vGrunt © Copyright 2010 EMC Corporation. All rights reserved. 1
  • 2. Which Industries adopt Cloud 2011 Cloud Services Spending EMC Dedicated Industry Sales by Industry and Solutions Practices M&E 3% Others • Financial Services Transportation 4% 2% • Telecom, Media & Entertainment Energy 5% • Public Sector / Government Healthcare 5% Financial Services • Healthcare 21% • Energy (Oil & Gas, Utilities) Retail/Whole 10% Manufacturing 19% Dedicated industry expertise in over Government 15% 65% of the Cloud Services Market Comm & High Tech (in addition to significant enterprise/ 16% horizontal experience across all verticals) Source: Gartner 2010 © Copyright 2010 EMC Corporation. All rights reserved. 2
  • 3. Service Provider Offerings 30 28 25 20 20 15 13 13 10 10 9 6 5 5 3 2 2 1 0 © Copyright 2010 EMC Corporation. All rights reserved. 3
  • 4. What do we know about the East African Corporate Market? Service/Solution % of Respondents Requiring the Service Disaster Recovery Service 72% Information Storage 31% Virtual Data Centre 46% Managed Information Security Service 49% Managed Backup and Recovery 54% Hosted Application Service 33% Archiving Services 51% Digital Content Management Service 54% Managed Video Surveillance Services 44% Information Protection Advisory Services 31% © Copyright 2010 EMC Corporation. All rights reserved. 44
  • 5. 40+ Signed EMC-powered SPs Public/Hybrid Cloud © Copyright 2010 EMC Corporation. All rights reserved. 5
  • 6. NYSE Technology Capital Markets Cloud “Over the years, we’ve been offering these services to our customers, and then a couple of years ago we decided to do it in a much bigger way, because we realized the need was there.” Steve Rubinow, Executive Vice-President and Chief Information Officer at NYSE © Copyright 2010 EMC Corporation. All rights reserved. 6
  • 7. © Copyright 2010 EMC Corporation. All rights reserved. 7
  • 8. vCloud Director – Service Based © Copyright 2010 EMC Corporation. All rights reserved. 8
  • 9. Colt - Backup-aaS and Storage-aaS © Copyright 2010 EMC Corporation. All rights reserved. 9
  • 10. Journey To The Cloud IT Production Business Production IT-as-a-Service Lower Costs Improve Quality of Service Improve Agility 100% % Virtualized 86% 75% 40% Platinum 30% Gold 15% Phase 1 Phase 2 Phase 3 IT Owned Apps Mission Critical Apps Run IT As A Business © Copyright 2010 EMC Corporation. All rights reserved. 10
  • 11. Cloud Management Platform and Architecture Cloud Service Cloud Services Cloud Consumers Desktop as a Service (DaaS) Service Delivery Business as a Service (BaaS) Team Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) Cloud Cloud Business Service Orchestration Architects Internal Consumers Service Level Reporting Service Catalog Consumer Management Billing & Accounting Subscriber Management Customer Services / KPI’s Security and Resiliency Cloud Service Management Orchestration Common Service Platform IT Service Governance Cloud Infrastructure Open APIs IT Service Delivery Catalog Administrators Service Request / Access Approval Provisioning / License Mgmt. Change & Configuration Mgmt. (CMDB) Self-service Life Cycle Mgmt. Service Level Mgmt. Release Mgmt. provisioning portal Incident / Problem Mgmt. Chargeback / Metering / Reporting Event Monitoring Catalog based Service Templates Service Automation Service Cloud Infrastructure Management Team Common Infrastructure Backup / Recovery Disaster Recovery Resource Load Balancing Line-of-Business Capacity Mgmt. Patch Management Asset Mgmt. Customers Server Workloads Desktop Workloads Compute Compute IT Service Storage Storage Business Network Network Managers © Copyright 2010 EMC Corporation. All rights reserved. 11
  • 12. Your Cloud Journey EMC Consulting will simplify your journey • 2000+ associates worldwide, supplemented by 12,000 EMC Global Services professionals • Thousands of engagements delivered to global Fortune 1000 companies • Comprehensive Cloud Offering – Cloud Readiness Workshops – Cloud Advisory Service with Optimizer IT PRODUCTION BUSINESS PRODUCTION IT AS A SERVICE 95% 85% 50% 30% Platinum Gold 15% Percent Virtualized Phase 1 Phase 2 Phase 3 © Copyright 2010 EMC Corporation. All rights reserved. 12
  • 13. Some examples of the work we do VDC Management Framework and Runbooks Service Catalogue Cost model and rapid classification tools Design & Provisioning Processes Business Classification EP License Level Record EP Indexes Capacity Database Gate 2 EP Service EP Capacity EP Cost Reports Catalogue Models EP Rapid Service EP design rules EP Cost EP High-level cost Classification Tool Estimating Tool estimates A YES Agree YourIM Select EP Service Communicate Assess available EP Business Service Estimate high- resources for Components and project pipeline EP resource Resource Classification level costs Design Phase Options update to S&O capacity capacity (3.2) (3.4) (3.1) (3.3) (3.5) (3.6) available? NO Business Classification Level Initiative to EP High-level cost FAM expand estimates capacity (3.7) © Copyright 2010 EMC Corporation. All rights reserved. 13
  • 14. The Cloud Workload Filter Must satisfy economic, trust, and functionality requirements Functionality Economic Evaluation Trust Assessment Assessment Asynchronous Suitable public Comms (Email) cloud offer Trust concerns exists for these Synchronous Comms (VOIP) suggest public workloads Economics cloud for these CRM, ERP, SCM favor public workloads Apps cloud for these Suitable public workloads cloud offer Content doesn’t exist Distribution Information Trust dictates Systems Mgmnt private cloud Transaction Management Economics favor private . .. cloud Economics HR, HIS Apps Health, Medical dictate legacy architecture © Copyright 2010 EMC Corporation. All rights reserved. 14
  • 15. © Copyright 2010 EMC Corporation. All rights reserved. 15
  • 16. Fully Managed Vblock - $ / VM / Month 3 yr TCO Uniquely positioned to offer your Service Delivery Platform the best TCO Converged Small Medium Large X Large Technology Platform Blades 4 10 20 42 Sockets 8 20 40 84 Virtual Machines 200 300 1000 2000 No of Sites / Blocks 1 1 1 1 Management Stack Vmware Service Manager Vmware Cloud Director Vmware Chargeback EMC Ionix – UIM EMC Ionix – ITO Implementation Services 3yr SW Support Typical mid level cost from Amazon today - $250 © Copyright 2010 EMC Corporation. All rights reserved. 16
  • 17. THANK YOU © Copyright 2010 EMC Corporation. All rights reserved. 17