Move Your Business Forward with Unified
Communications & Collaboration Tools
Why Cisco for Collaboration

Mike Allen
WW Collaboration
December 3, 2012
New Disruptive Technologies




                                                                                   VIDEO
                                            BYOD                                                                  CLOUD
                                                                         By 2015, video will be 90% of
                                                                         internet traffic3
               850k Android device                                                                       By 2015, 50% of CIOs expect
               Activations per day1                                       By 2015, 1.2M minutes of       majority of apps via cloud4
                                                                         video sent per second3
               4.6 iPhones sold per second,                                                              70% of enterprises using
               4.2 births per second2                                                                    cloud technology5



    1        Google, as quoted in TechCrunch, 9/5/2012
    2        Apple, Jan. 2012 press release, CIA World Factbook 2012
    3        Cisco VNI study, 2012
    4        Garter, The Ten Most Strategic Planning Assumptions, 2011
    5        State of the CIO 2011 Study, CIO Magazine
© 2011 Cisco and/or its affiliates. All rights reserved.
Voice   Data   Video




© 2012 Cisco and/or its affiliates. All rights reserved.                          Cisco Confidential   4
Cisco’s Collaboration Architecture for Midmarket
                                      Unified              Sophistication Meets Simplicity   Customer
                               Communications                                                Collaboration




                                                                       SERVICES




                                           Collaboration
                                            Applications                                     TelePresence



© 2011 Cisco and/or its affiliates. All rights reserved.
© 2012 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   6
50 MILLION UC
                                                           ENDPOINTS !!

© 2012 Cisco and/or its affiliates. All rights reserved.                   Cisco Confidential   7
Others 8%
                                ShoreTel 2%




Alcatel Lucent 5%
                     Mitel 4%
                               Aastra 3%

                                                                                        48%
                                                                                       Market Share
                                                                                           Cisco Leads
                                                                                            the Market

 Avaya/Nortel 31%




                                                                        Total: $695M
                                                                                        Source: Synergy Research, 4Q’11

 © 2012 Cisco and/or its affiliates. All rights reserved.                                                  Cisco Confidential   8
© 2012 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   9
$7.1B TAM for Collaboration
75% still on legacy TDM

Avg age of PBX/KTS
over 15 yrs old


Midmarket Definition: 25-1000
Employees
© 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   10
Top Imperatives of Midmarket Businesses


Build-In the Ability to Grow, Change

Make Change Simple to Consume

Understand Your Technical Limitations
Partner with Someone for Service, Support

Protect the Business—Minimize Risks




                                              “Do Midsize Companies make technology decisions
                                               and investments today based on these imperatives?”
© 2012 Cisco and/or its affiliates. All rights reserved.                                            Cisco Confidential   11
Business Edition 6000
                                                           • Professional Collaboration Solution
                                                           • Supports TelePresence, Jabber, Virtual Desk
       Collaboration Capabilities




                                                           • Optional Redundancy & Survivable Branch
                                                           • User Workspace Value Bundles



                                                                                         Investment Protection
                                    Business Edition 3000
                                     •        Value Priced UC
                                     •        Simple to Deploy
                                     •        Easy Administration



                                                 25                                300                     1000
                                                                     Users
© 2012 Cisco and/or its affiliates. All rights reserved.                                                          Cisco Confidential   12
Communications
                      Manager
                                                           IP PBX

                   Unity Connection                        Voicemail

                Unified Presence                           Instant Messaging or
                Attendant Console                          Receptionist Console
                Contact Center
             Video Control Server                          IVR / ACD or Video
                                                           Server
           Provisioning Manager                            Management Solution


© 2012 Cisco and/or its affiliates. All rights reserved.               Cisco Confidential   13
Communications
                      Manager


                   Unity Connection


                Unified Presence,
                Attendant Console

                     Contact Center,
                                                           Virtualized with VMware ESXi
                      VCS-C, CER


           Provisioning Manager




© 2012 Cisco and/or its affiliates. All rights reserved.                       Cisco Confidential   14
Up to 1000 Users,
                 1200 total devices

            Up to 1000 Voicemail
                   Boxes
         Up to 1000 Instant Messaging
          Users or Up to 25 Attendant
                   Consoles

                 Up to 100 Contact
                                                           Virtualized with VMware ESXi
                  Center Agents


                       Up to 50 Sites




© 2012 Cisco and/or its affiliates. All rights reserved.                       Cisco Confidential   15
PSTN




                                                           Voice
                                                           Gateway
                                                           (Cisco ISR Router)
                                                                                  SIP
                                                                                Provider



           Business Edition 6000

© 2012 Cisco and/or its affiliates. All rights reserved.                                   Cisco Confidential   16
Environments                                                   Home   Remote
                                                           Office                   Travel


     Experience




      Platform
      Services



     Delivery Model




© 2012 Cisco and/or its affiliates. All rights reserved.                              Cisco Confidential   17
Addressing Multiple Users



                                                            Advanced




                                                           Enhanced




                                                            Basic


© 2012 Cisco and/or its affiliates. All rights reserved.               Cisco Confidential   18
Basic




Cisco or 3rd Party

         Basic Voice                                 Business             Advanced          Advanced        Advanced           Video-
       Communications                              Communication          Business         Professional    Collaborative     Immersive
          Endpoints                                  Endpoints          Communication         Media           Media            Media
                                                                          Endpoints         Endpoints       Endpoints        Endpoints

                                                                                                               9900         EX Series
                                                                                              8900            Series        and CTS
                                                                            7900             Series                         Systems
                                                            6900           Series
                 3900                                      Series
                Series




                                                             Cisco Jabber on Any Device




                                                                       Virtualization Experience Clients

© 2012 Cisco and/or its affiliates. All rights reserved.                                                                           Cisco Confidential   19
Enhanced



Cisco Jabber




      All-in-one UC Application                            Collaborate from Any Workspace
      • Presence & IM                                      • PC, Mac, tablet, smart phone
      • Voice, Video, voice messaging                      • On-premises and Cloud
      • Desktop sharing, conferencing                      • Integration with Microsoft Office
© 2011 Cisco and/or its affiliates. All rights reserved.                                Cisco Confidential   20
Advanced


VCS-C Included at no charge

                                                           Features:
                                                           High Performance (720p)
                                                           Easy as a phone call
                                                           Platform Interoperability
                                                           Shared Expieriences
                                                           Mobile to Laptop to Immersive
                                                           Benefits:
                                                           Video Control Server now
                                                           included with BE6k
                                                           Protection of prior Video
                                                           Investments

© 2012 Cisco and/or its affiliates. All rights reserved.                          Cisco Confidential   21
Mobility                 Native Queuing         Inter-Company




             Intelligent Messaging                         Simplified Management   Value Priced Extras




© 2012 Cisco and/or its affiliates. All rights reserved.                                        Cisco Confidential   22
Customer’s Top 10 Reasons


1.           #1 Market Share
2.           Support
3.           Skilled and Knowledgeable Partners
4.           Financial Position
5.           R&D Investment
6.           Complete and Proven Portfolio
7.           Integrations
8.           Industry-Leading Unified Communications
             On-Premise, Hosted Solution Offers
9.           Industry Standards Leadership
10. Cloud Collaboration (Full Experience)

© 2012 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   23
Top Imperatives of Midmarket Businesses


Build-In the Ability to Grow, Change

Make Change Simple to Consume

Understand Your Technical Limitations
Partner with Someone for Service, Support

Protect the Business—Minimize Risks




                                              “Do Midsize Companies make technology decisions
                                               and investments today based on these imperatives?”
© 2012 Cisco and/or its affiliates. All rights reserved.                                            Cisco Confidential   24
CISCO PREMIER PARTNER
ADVANCED CISCO CERTIFIED: UNIFIED COMMUNICATIONS, SECURITY
& WIRELESS

     Collaboration, Conferencing &      Data Storage, Archiving &
      Messaging                           Disaster Recovery
     Converged IP networking &          Data Center Support &
      telephony                           Optimization
     Network Resource                   Virtualization
      Management
                                         Data Security
     Mobile Workforce solutions
                                         Managed Services
NEXT STEPS
VOICE & COLLABORATION ARE “MISSION CRITICAL”
OUR TEAM MAKES IT EASY FOR YOU

                                     •   Cisco certified voice systems
                                         specialists
                                     •   Implemented during & after hours in
                 Local
               Resources                 banks, medical facilities, schools &
                                         other “round the clock” organizations

   Expertise                         •   Dedicated project management &
                                         implementation team to ensure a
                           Results       smooth transition
                                     •   Implementing Cisco voice &
                                         collaboration systems since 2001
                                     •   Attractive trade up & financing
                                         arrangements to suit your budget
SPECIAL INCENTIVES
          • Substantial discounts on Cisco voice,
            video, and collaboration solutions - up to
            65%!
          • Significant discounts on technical services
          • 3 years of maintenance for the price of 2 –
            1 year FREE!
          • Cisco Financing rates as low as 0%


                        Call Parker or your ALI representative for more details!
UPCOMING EVENTS
December 7:           Dickens of a Solution – Hotel
                      Roanoke
December 11:          Webinar: Empower Your
                      Employees to Work Anywhere,
                      Anytime

  Registration link coming in the follow up email or register
  from our event listing at www.ali-inc.com
Questions & Discussion
                                             Parker Pearson
                                             Vice President
                                             parker@ali-inc.com
                                             434.386.4284




Mike Allen
Cisco
mikeall@cisco.com
408.895.1449
RESOURCE SLIDES
PC and   Android and iOS
                                                                                      Smart Phones
                                                            MAC         Tablets




© 2012 Cisco and/or its affiliates. All rights reserved.                                             Cisco Confidential   32
Any Time and Place.
                                                           Across All Devices     Any Business.




© 2012 Cisco and/or its affiliates. All rights reserved.                                              Cisco Confidential   33
Slide 33

k1         Make Any Business the same color as people-centric on slide 18.
           kimal, 9/24/2012
Mobile




Enable Mobile Workers and BYOD
Increase employee productivity by allowing anytime, anywhere collaboration
Improve job satisfaction by providing more flexible work options
Save significant IT and capital costs by allowing employees to use and manage
their own devices



© 2011 Cisco and/or its affiliates. All rights reserved.
Executive




Collaborate with External Organizations
Enable interactive, visual collaboration with external participants from anywhere and
on any device
Build trust and understanding across time zones
Effectively partner to expand into new geographic markets


© 2011 Cisco and/or its affiliates. All rights reserved.

Webinar: Move Your Business Forward with Cisco VOIP for SMB

  • 1.
    Move Your BusinessForward with Unified Communications & Collaboration Tools
  • 2.
    Why Cisco forCollaboration Mike Allen WW Collaboration December 3, 2012
  • 3.
    New Disruptive Technologies VIDEO BYOD CLOUD By 2015, video will be 90% of internet traffic3 850k Android device By 2015, 50% of CIOs expect Activations per day1 By 2015, 1.2M minutes of majority of apps via cloud4 video sent per second3 4.6 iPhones sold per second, 70% of enterprises using 4.2 births per second2 cloud technology5 1 Google, as quoted in TechCrunch, 9/5/2012 2 Apple, Jan. 2012 press release, CIA World Factbook 2012 3 Cisco VNI study, 2012 4 Garter, The Ten Most Strategic Planning Assumptions, 2011 5 State of the CIO 2011 Study, CIO Magazine © 2011 Cisco and/or its affiliates. All rights reserved.
  • 4.
    Voice Data Video © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • 5.
    Cisco’s Collaboration Architecturefor Midmarket Unified Sophistication Meets Simplicity Customer Communications Collaboration SERVICES Collaboration Applications TelePresence © 2011 Cisco and/or its affiliates. All rights reserved.
  • 6.
    © 2012 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 6
  • 7.
    50 MILLION UC ENDPOINTS !! © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • 8.
    Others 8% ShoreTel 2% Alcatel Lucent 5% Mitel 4% Aastra 3% 48% Market Share Cisco Leads the Market Avaya/Nortel 31% Total: $695M Source: Synergy Research, 4Q’11 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  • 9.
    © 2012 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 9
  • 10.
    $7.1B TAM forCollaboration 75% still on legacy TDM Avg age of PBX/KTS over 15 yrs old Midmarket Definition: 25-1000 Employees © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 11.
    Top Imperatives ofMidmarket Businesses Build-In the Ability to Grow, Change Make Change Simple to Consume Understand Your Technical Limitations Partner with Someone for Service, Support Protect the Business—Minimize Risks “Do Midsize Companies make technology decisions and investments today based on these imperatives?” © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • 12.
    Business Edition 6000 • Professional Collaboration Solution • Supports TelePresence, Jabber, Virtual Desk Collaboration Capabilities • Optional Redundancy & Survivable Branch • User Workspace Value Bundles Investment Protection Business Edition 3000 • Value Priced UC • Simple to Deploy • Easy Administration 25 300 1000 Users © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  • 13.
    Communications Manager IP PBX Unity Connection Voicemail Unified Presence Instant Messaging or Attendant Console Receptionist Console Contact Center Video Control Server IVR / ACD or Video Server Provisioning Manager Management Solution © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • 14.
    Communications Manager Unity Connection Unified Presence, Attendant Console Contact Center, Virtualized with VMware ESXi VCS-C, CER Provisioning Manager © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • 15.
    Up to 1000Users, 1200 total devices Up to 1000 Voicemail Boxes Up to 1000 Instant Messaging Users or Up to 25 Attendant Consoles Up to 100 Contact Virtualized with VMware ESXi Center Agents Up to 50 Sites © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • 16.
    PSTN Voice Gateway (Cisco ISR Router) SIP Provider Business Edition 6000 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 17.
    Environments Home Remote Office Travel Experience Platform Services Delivery Model © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  • 18.
    Addressing Multiple Users Advanced Enhanced Basic © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  • 19.
    Basic Cisco or 3rdParty Basic Voice Business Advanced Advanced Advanced Video- Communications Communication Business Professional Collaborative Immersive Endpoints Endpoints Communication Media Media Media Endpoints Endpoints Endpoints Endpoints 9900 EX Series 8900 Series and CTS 7900 Series Systems 6900 Series 3900 Series Series Cisco Jabber on Any Device Virtualization Experience Clients © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  • 20.
    Enhanced Cisco Jabber All-in-one UC Application Collaborate from Any Workspace • Presence & IM • PC, Mac, tablet, smart phone • Voice, Video, voice messaging • On-premises and Cloud • Desktop sharing, conferencing • Integration with Microsoft Office © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  • 21.
    Advanced VCS-C Included atno charge Features: High Performance (720p) Easy as a phone call Platform Interoperability Shared Expieriences Mobile to Laptop to Immersive Benefits: Video Control Server now included with BE6k Protection of prior Video Investments © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
  • 22.
    Mobility Native Queuing Inter-Company Intelligent Messaging Simplified Management Value Priced Extras © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
  • 23.
    Customer’s Top 10Reasons 1. #1 Market Share 2. Support 3. Skilled and Knowledgeable Partners 4. Financial Position 5. R&D Investment 6. Complete and Proven Portfolio 7. Integrations 8. Industry-Leading Unified Communications On-Premise, Hosted Solution Offers 9. Industry Standards Leadership 10. Cloud Collaboration (Full Experience) © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
  • 24.
    Top Imperatives ofMidmarket Businesses Build-In the Ability to Grow, Change Make Change Simple to Consume Understand Your Technical Limitations Partner with Someone for Service, Support Protect the Business—Minimize Risks “Do Midsize Companies make technology decisions and investments today based on these imperatives?” © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
  • 25.
    CISCO PREMIER PARTNER ADVANCEDCISCO CERTIFIED: UNIFIED COMMUNICATIONS, SECURITY & WIRELESS  Collaboration, Conferencing &  Data Storage, Archiving & Messaging Disaster Recovery  Converged IP networking &  Data Center Support & telephony Optimization  Network Resource  Virtualization Management  Data Security  Mobile Workforce solutions  Managed Services
  • 26.
  • 27.
    VOICE & COLLABORATIONARE “MISSION CRITICAL” OUR TEAM MAKES IT EASY FOR YOU • Cisco certified voice systems specialists • Implemented during & after hours in Local Resources banks, medical facilities, schools & other “round the clock” organizations Expertise • Dedicated project management & implementation team to ensure a Results smooth transition • Implementing Cisco voice & collaboration systems since 2001 • Attractive trade up & financing arrangements to suit your budget
  • 28.
    SPECIAL INCENTIVES • Substantial discounts on Cisco voice, video, and collaboration solutions - up to 65%! • Significant discounts on technical services • 3 years of maintenance for the price of 2 – 1 year FREE! • Cisco Financing rates as low as 0% Call Parker or your ALI representative for more details!
  • 29.
    UPCOMING EVENTS December 7: Dickens of a Solution – Hotel Roanoke December 11: Webinar: Empower Your Employees to Work Anywhere, Anytime Registration link coming in the follow up email or register from our event listing at www.ali-inc.com
  • 30.
    Questions & Discussion Parker Pearson Vice President parker@ali-inc.com 434.386.4284 Mike Allen Cisco mikeall@cisco.com 408.895.1449
  • 31.
  • 32.
    PC and Android and iOS Smart Phones MAC Tablets © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
  • 33.
    Any Time andPlace. Across All Devices Any Business. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
  • 34.
    Slide 33 k1 Make Any Business the same color as people-centric on slide 18. kimal, 9/24/2012
  • 35.
    Mobile Enable Mobile Workersand BYOD Increase employee productivity by allowing anytime, anywhere collaboration Improve job satisfaction by providing more flexible work options Save significant IT and capital costs by allowing employees to use and manage their own devices © 2011 Cisco and/or its affiliates. All rights reserved.
  • 36.
    Executive Collaborate with ExternalOrganizations Enable interactive, visual collaboration with external participants from anywhere and on any device Build trust and understanding across time zones Effectively partner to expand into new geographic markets © 2011 Cisco and/or its affiliates. All rights reserved.