The document discusses the adoption of frameworks in the records and information management industry, emphasizing their importance in understanding inter-relationships and interoperability when implementing new solutions. It outlines key concepts such as the lifecycle of information management, the role of information architecture within enterprise architecture, and the core elements necessary for effective information management. The approach aims to enhance organizational maturity while mitigating risks and extracting value from information.

1. Approaching Information
Management from a Framework
Perspective
Exploring Value in Information
Part 2 in a Series on Information Management
© 2014 RMG Consulting All rights reserved. 12/04/20141

2. The use of frameworks have a long, well established
place in the IT industry enabling an enterprise to
understand the inter-relationships and inter-
operability issues that need to be considered when
introducing a new concept or solution approach. This
presentation will provide a perspective on how
frameworks can be adopted by the Records and
Information Management industry as
communications and planning tools.
Background
© 2014 RMG Consulting All rights reserved. 12/04/20142

3. For years, organizations have used the IT
Infrastructure Library (ITIL), Control Objectives for
Information and related Technology (COBIT),
Capability Maturity Model Integration (CMMi) as well
as various ISO standards as guiding frameworks for
managing different components of the IT business.
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History and Evolution of Frameworks

4. In our view of frameworks, it
is necessary to first
understand the underlying
base elements that exist in
organizations. Key to
ensuring that there is an
appropriate understanding
of the base is looking at the
Business
Architecture/Business Model
and the Policies, Rules and
Procedures that are
established as foundational
elements.
12/04/2014© 2014 RMG Consulting All rights reserved. 4
Developing a Framework for Information
Management –
Defining the Base

5. Information is a deliberate
outcome of business
processes – whether
structured or unstructured.
The construct of Records
and Non-Records allows an
organization to begin the
process of isolating value
within the information
while mitigating risk.
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Developing a Framework for Information
Management –
Consider Information and Records

6. Information management is
largely about understanding
the lifecycle – providing the
means for effective creation
and collaboration while
assuring efficient
management and timely
disposition. Without this
perspective, information
becomes nothing more than
content that requires an
investment to store.
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Developing a Framework for Information
Management –
Lifecycles

7. The importance of
architecture is well recognized
across the technology
landscape for systems and
solutions, but information
architecture remains an
emerging activity in most
enterprises. For successful
Enterprise Information
Management, the information
architecture must be
incorporated into the robust
enterprise architecture.
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Developing a Framework for Information
Management –
Technical Architectures

8. In defining a holistic
Enterprise Information
Management framework,
these 10 core elements
represent the focus areas for
organizations today. Baseline
and capability assessments
allow for the identification of
strengths and areas requiring
additional focus in subsequent
solution development efforts.
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Developing a Framework for Information
Management –
Enterprise Information Management Core Elements

9. Our EIM Solution Development
approach recognizes four major
activity groups, beginning with
Strategy, Governance,
Technology and Operations. By
addressing the Solution
Development as a program,
clients are able to benefit from
a sequenced, incremental build
that aligns with the improving
organizational maturity of
practices and capabilities.
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Developing a Framework for Information Management –
Enterprise Information Management Solution Development

10. By ensuring the close coordination
and integration of enterprise IT
activities with the business and
regulatory dimensions of Records and
Information Management, our clients
are able to establish a consistent
approach to managing information as
both an asset and intellectual
property. The end result – decreased
risk, increased efficiency and
improved intelligence derived from
high value information.
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Developing a Framework for Information Management –
Holistically Managed Information

11. Information volume will continue to increase at
accelerated rates in all organizations while risks
associated with regulation and litigation continue to
grow. By approaching Information Management from an
enterprise perspective through a framework based lens,
organizations will be able to:
 Gain high value intelligence from information;
 Reduce unnecessary expenditures managing volumes
of redundant information; and
 Improve information risk profiles.
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Conclusion

12. Contact Us
Rob.gerbrandt@rmgim.ca
705-229-6710
www.rmgim.ca
© 2014 RMG Consulting All rights reserved. 12/04/201412