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Effective EAM: whet your appetite & deliver solutions
The document discusses the effective implementation of Enterprise Architecture Management (EAM) and emphasizes its importance in enhancing business and IT alignment at Messe München GmbH. It outlines various strategies for demonstrating initial benefits, improving stakeholder acceptance, and expanding EAM usage to cover areas such as GDPR and information security. Key success factors include establishing a quality EAM core, ensuring low-effort maintenance, and fostering collaboration between organizations.
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Effective EAM: whet your appetite & deliver solutions
- 1. © Lean42 GmbH EffectiveEAM - whet your appetite & deliver solutions LeanIX Connect Day Bonn , 23.11.2018 Inge Hanschke – Lean42 GmbH, Peter Tubak – Messe München GmbH
- 2. Connecting Global Competence MesseMunich in figures 2 In Munich… •More than 30,000 exhibitors from more than 100 countries* •Approximately 2 million visitors from more than 200 countries* •414,000 m² open-air space •200,000 m² indoor exhibition space in 18 halls •10 international leading trade shows •More than 20 trade fairs •Approximately 200 guest-events …and worldwide •More than 50 trade-fairs •Affiliates in China, India, Brazil, Russia, Turkey, South Africa, Nigeria, Vietnam and Iran •Over 70 foreign representations for over 100 countries * On average
- 3. © Lean42 GmbH3 EAM@MMGStarting Point
- 4. © Lean42 GmbH CustomerJourney EAM@MMG 4 Showing initial benefits Showing initial benefits 1
- 5. © Lean42 GmbH Benefitthrough added value for project as initial deliverable 5 Benefit & Pain Orientation Initial Quick-win: Systematically illustrate project information through high quality EAM core data Prerequisite: Sufficiently complete list of applications with all essential information First draft of the business reference framework (business processes and derived business capabilities) Technical realization for the incorporated applications For the project: Interfaces as-is & to-be Efforts: Interviews & Consolidation Project involvement 1
- 6. © Lean42 GmbH CustomerJourney EAM@MMG 6 Showing initial benefits Showing initial benefits EAM MarketingEAM Marketing 1 2
- 7. © Lean42 GmbH Increaseacceptance and reach more stakeholders EAM Marketing 7 Quick-win: Touchable EAM with “walkable” architecture & make architecture part of the everyday life Prerequisite: Create company-wide transparency of the IT & Business landscape High quality EA core Stakeholders understand EA models Efforts: Restrict oneself to essential structures in the right granularity; but not trivial Easy models & “pick up” the stakeholders 1 2
- 8. © Lean42 GmbH CustomerJourney EAM@MMG 8 Showing initial benefits Showing initial benefits 1 Establish maintenance Establish maintenance 3 EAM MarketingEAM Marketing2
- 9. © Lean42 GmbH “Gardening”- Anchoring in the processes / overcoming resistances Establish maintenance Quick-win: ? – low cost EA maintenance Maintenance as a necessary evil - but with the least possible effort using LeanIX surveys Prerequisite: Clear responsibility for maintenance & quality assurance Established maintenance process Informed Stakeholders e.g. training (with max. 5 minute video showing the survey tasks) 9 Efforts: Initially sufficiently good data quality as a starting point for the start of maintenance Communicate – communicate - communicate 1 2 3
- 10. © Lean42 GmbH CustomerJourney EAM@MMG 10 Showing initial benefits Showing initial benefits 1 Improve Business IT Alignment Improve Business IT Alignment 4 EAM MarketingEAM Marketing2 Establish maintenance Establish maintenance 3
- 11. © Lean42 GmbH Useand expand EA database to deliver added value for the business Improve Business IT Alignment Quick-win: Increase acceptance & reach more stakeholders Monetization is pending (first steps done) Prerequisite: Consolidated Business & IT EA data as single point of truth Business Capability Map - Linking business and IT structures Target Architecture & Roadmap as orientation / sustainable future-oriented solution portfolio Deliver timely and well-founded information for decisions Efforts: A lot effort to align the business (Capabilities, Processes) with the IT (applications, IT Components) due to many different contact persons a lot interviews needed Align Business Capability Map to the established process map at least at a high level Finding the Business Architect & Business Sponsor (still ongoing) 1 2 43
- 12. © Lean42 GmbH CustomerJourney EAM@MMG 12 Showing initial benefits Showing initial benefits 1 Expanding usage scenarios Expanding usage scenarios 5 Improve Business IT Alignment Improve Business IT Alignment 4 EAM MarketingEAM Marketing2 Establish maintenance Establish maintenance 3
- 13. © Lean42 GmbH GDPR,information security, data management, strategic IT planning Expanding usage scenarios 13 Quick-win: Generate added value in other topics like GDPR, information security, data management and strategic IT planning through a well-founded EAM Prerequisite: Prepare the EAM core data & onboarding of core stakeholders 1 2 43 5 ON GOING TASK Efforts: Interviews to get more detailed information about including the Messe München GmbH infrastructure Consolidation of the necessary information from different sources (including e.g. GDPR, information security, data management, …) Integration of these information in LeanIX Information & discussion of potential added value with all necessary core stakeholders of the different topics Showing added value through exemplary projects or excerpts of specific areas To be done: e.g. implementation & establish & integration of CMDB and internationalization
- 14. © Lean42 GmbH CustomerJourney EAM@MMG 14 Showing initial benefits Showing initial benefits 1 Future ScenarioFuture Scenario6 Improve Business IT Alignment Improve Business IT Alignment 4 EAM MarketingEAM Marketing2 Expanding usage scenarios Expanding usage scenarios 5 Establish maintenance Establish maintenance 3
- 15. © Lean42 GmbH EAMis an indispensable component for planning and controlling the further development of MMG Future Scenario – we`re working on 15 1 2 43 5 6
- 16. © Lean42 GmbH Facts 16 EAM@MMG Assets/ Building Blocks in LeanIX Number of Elements Business Capabilities 56 Business Processes 46 User Groups / Organization units 42 Applications 182 Interfaces 111 Data Objects 175 IT Components 369 Providers 111 Technical Domains 46 LeanIX Advanced Edition LeanIX Survey Power Feature LeanIX SSO
- 17. © Lean42 GmbH Collaborationof Messe München GmbH & Lean42 as Success Factor Success Factors Innovation driven & successful company Agile & skilled team Solution-oriented 17 whet appetite x deliver solutions Success Factors Data Management, GPDR, ISMS & EAM support Flexible & reliable Experience from over 250 projects
- 18. © Lean42 GmbH CustomerJourney EAM@MMG 18 Showing initial benefits Showing initial benefits 1 Future ScenarioFuture Scenario6 Improve Business IT Alignment Improve Business IT Alignment 4 EAM MarketingEAM Marketing2 Expanding usage scenarios Expanding usage scenarios 5 Establish maintenance Establish maintenance 3 Benefit & Pain orientation Benefit & Pain orientation High quality EA core as single point of truth High quality EA core as single point of truth EAM Marketing!! ! EAM Marketing!! ! Low-effort EA Maintenance Benefit >> cost Low-effort EA Maintenance Benefit >> cost Impact = Quality x AcceptanceStakeholder Acceptance = whet appetite x deliver solutions Impact = Quality x AcceptanceStakeholder Acceptance = whet appetite x deliver solutions DON E