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ITARICON DIGITAL CUSTOMER SOLUTIONS
SAP TRANSFORMATION EMPOWERMENT
WITH LEANIX: 3 REAL-WORLD USE CASES
JÖRG ATAI-NÖLKE (CEO)
THOMAS FRASZCZAK (HEAD OF BUSINESS IT MANAGEMENT)
ITARICON DIGITAL CUSTOMER SOLUTIONS
USE CASE 1:
INTERFACE GOVERNANCE
& PLANNING
USE CASE 2:
MESSAGE CONTROL
DURING ERP
TRANSFORMATION
USE CASE 3:
C/4HANA MEETS
MICROSERVICE
ITARICON DIGITAL CUSTOMER SOLUTIONSITARICON CREATES SAP SOLUTIONS
NOURISHED BY DEEP ARCHITECTURE EXPERIENCE
TECHNOLOGY EXPERIENCED
PROCESS FOCUSED
ARCHITECTURE DRIVEN
Process & Application Integration
• Service-oriented architectures & integration concepts
• Process integration for SAP shaped landscapes
• ESB technology consultancy (SAP, IBM)
Business IT Management
• Enterprise Architecture Management by Application /
Technology Portfolio
• Business IT alignment with Capability Management
• Security architectures for enterprise landscapes
Digital Customer Solutions
• Integrated customer and supply chain focus
• SAP C/4HANA, SAP S/4HANA, SAP Cloud Platform
• Solution planning, design, implementation
and support
2006 2018
ITARICON DIGITAL CUSTOMER SOLUTIONSSAP IS SIGNIFICANTLY IMPACTING
THE DIGITAL ENTERPRISE TRANSFORMATION
FROM ERP LEADER TO FULL-STACK CUSTOMER CENTRICITY
KING CUSTOMER
SAP C/4HANA
MARKETING
CLOUD
SALES
CLOUD
SERVICE
CLOUD
PROCUREMENT
SAP S/4HANA
PRODUCTION
DISTRIBUTION
WAREHOUSING
FINANCE
SUSPECT 2 LEAD
ORDER 2 CASH
LEAD 2 ORDER
PROCURE 2 PAY
PLAN 2 PRODUCE
COMMERCE
CLOUD
CUSTOMER
DATA CLOUD
ITARICON DIGITAL CUSTOMER SOLUTIONS
SOLUTION REALIZAION &
CHANGE MANAGEMENT
BUSINESS IT
CONCEPT CREATION
TRANSFORMATION
PLANNING
ARCHITECTURE
ASSESSMENT
EMPOWER2TRANSFORM
LIFECYCLE
EMPOWER2TRANSFORM
BUSINESS REQUIREMENTS
USE CASES
USER STORIES
BUSINESS PROCESSES
PRINCIPLES
SOLUTIONS
CONTRACTS
SPECIFICATIONS
GUIDELINES
CHANGES
OPERATING MODELS
BUSINESS CAPABILITIES
BUSINESS (DATA) OBJECTS
INTERFACES
APPLICATIONS
TECHNOLOGY STACK
PROGRAMS/PROJECTS
DEMANDS
ROLES
REFERENCE ARCHITECTURES
TRANSITION ARCHITECTURES
MIGRATION TEMPLATES
CORPORATE VISION
& STRATEGY
PROGRAMS
& PROJECTS
VISION
OBJECTIVES
GOALS
STRATEGIC
THEMES
INITIATIVES
ITARICON DIGITAL CUSTOMER SOLUTIONS
USE CASE 1
INTERFACE GOVERNANCE & PLANNING
North Carolina, USA
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1:
INTERFACE GOVERNANCE & PLANNING
• Catching the data flow effects on the enterprise landscape
• Creating transparency on the used integration IT components
(esp. protocols/formats like tRFC, SOAP)
• Automated support of interface lifecycle (planning and development)
SAP Enterprise Service Bus (PI/PO) has no architecture planning
and analysis capabilities
Automated transferral of architectural information from SAP PI/PO
to LeanIX: relations between integration scenarios
LeanIX PO Connector (managed service)
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1:
INTERFACE GOVERNANCE & PLANNING
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1:
INTERFACE GOVERNANCE & PLANNING
Shaping the LeanIX PO integration: Automated Tag Generation
N. A. Planned Specified Developed Tested Active Phase out End of life
Dev
Stage
Quality
Stage
Productive
Stage
ITARICON DIGITAL CUSTOMER SOLUTIONS
USE CASE 2
MESSAGE CONTROL DURING
ERP TRANSFORMATION
Murcia, Spain
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
• End to end transparency of data flows (beyond SAP)
• Better process performance
Data flow problems at SAP S/4HANA (OC O2C) introduction
project cause inefficiencies in the business and IT depts.
Analysis of as-is message flows based on LeanIX (and some
additional manual work)
Identification of concrete problem causes and derivation of specific
measures
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2:
MESSAGE CONTROL DURING ERP TRANSFORMATION
ITARICON DIGITAL CUSTOMER SOLUTIONS
USE CASE 3
C/4HANA MEETS MICROSERVICES
Delphi, Greece
ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 3:
C/4HANA MEETS MICROSERVICES
• Create transparency even over a high dynamic IT landscape
• Make monolithic application transformation manageable
Microservice strategy leads to an emerging microservice landscape
extending or partly replacing monolithic applications – here C/4HANA
(Hybris) Commerce Cloud
• Get a clear picture of „microservice“ for the application portfolio
• Create a microservice inventory in LeanIX
Automatic documentation incl. responsibilities and licence
information (used libraries) with Pivio and LeanIX by connecting
directly to the source-code repository
ITARICON DIGITAL CUSTOMER SOLUTIONS
„Microservices“
USE CASE 3:
C/4HANA MEETS MICROSERVICES
SAP C/4HANA Commerce
Application
Web Content Mgmt. System
Product Content Management
Webshop & OMS
Assisted Service Module
Automated Address
Validation
Customer Service Module
+ =
Recommendations
Engine
Track & Trace
Service
Chatbot
Social Marketing
Engine
Payment Gateway
(PSD 2)
Marketing Campaign Module
• Which „character“ has the microservice?
• Tip: Tagging along Gartner‘s  Pace-layered application strategy
ITARICON DIGITAL CUSTOMER SOLUTIONS
„Microservices“
Automated Address
Validation
+ =
Recommendations
Engine
Track & Trace
Service
Chatbot
Social Marketing
Engine
Payment Gateway
(PSD 2)
USE CASE 3:
C/4HANA MEETS MICROSERVICES
SAP C/4HANA Commerce
Application
Web Content Mgmt. System
Product Content Management
Webshop & OMS
Assisted Service Module
Customer Service Module
Marketing Campaign Module
• Of which „character“ is the microservice?
• Tip: Tagging along Gartner‘s  Pace-layered application strategy
ITARICON DIGITAL CUSTOMER SOLUTIONSTAKE AWAYS
Abilsko, Sweden
ITARICON DIGITAL CUSTOMER SOLUTIONS
EVOLVING DIGITAL LIFE. YOU. WE. US.

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SAP Transformation Empowerment with LeanIX: 3 Real-World Use Cases

  • 1. ITARICON DIGITAL CUSTOMER SOLUTIONS SAP TRANSFORMATION EMPOWERMENT WITH LEANIX: 3 REAL-WORLD USE CASES JÖRG ATAI-NÖLKE (CEO) THOMAS FRASZCZAK (HEAD OF BUSINESS IT MANAGEMENT)
  • 2. ITARICON DIGITAL CUSTOMER SOLUTIONS USE CASE 1: INTERFACE GOVERNANCE & PLANNING USE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION USE CASE 3: C/4HANA MEETS MICROSERVICE
  • 3. ITARICON DIGITAL CUSTOMER SOLUTIONSITARICON CREATES SAP SOLUTIONS NOURISHED BY DEEP ARCHITECTURE EXPERIENCE TECHNOLOGY EXPERIENCED PROCESS FOCUSED ARCHITECTURE DRIVEN Process & Application Integration • Service-oriented architectures & integration concepts • Process integration for SAP shaped landscapes • ESB technology consultancy (SAP, IBM) Business IT Management • Enterprise Architecture Management by Application / Technology Portfolio • Business IT alignment with Capability Management • Security architectures for enterprise landscapes Digital Customer Solutions • Integrated customer and supply chain focus • SAP C/4HANA, SAP S/4HANA, SAP Cloud Platform • Solution planning, design, implementation and support 2006 2018
  • 4. ITARICON DIGITAL CUSTOMER SOLUTIONSSAP IS SIGNIFICANTLY IMPACTING THE DIGITAL ENTERPRISE TRANSFORMATION FROM ERP LEADER TO FULL-STACK CUSTOMER CENTRICITY KING CUSTOMER SAP C/4HANA MARKETING CLOUD SALES CLOUD SERVICE CLOUD PROCUREMENT SAP S/4HANA PRODUCTION DISTRIBUTION WAREHOUSING FINANCE SUSPECT 2 LEAD ORDER 2 CASH LEAD 2 ORDER PROCURE 2 PAY PLAN 2 PRODUCE COMMERCE CLOUD CUSTOMER DATA CLOUD
  • 5. ITARICON DIGITAL CUSTOMER SOLUTIONS SOLUTION REALIZAION & CHANGE MANAGEMENT BUSINESS IT CONCEPT CREATION TRANSFORMATION PLANNING ARCHITECTURE ASSESSMENT EMPOWER2TRANSFORM LIFECYCLE EMPOWER2TRANSFORM BUSINESS REQUIREMENTS USE CASES USER STORIES BUSINESS PROCESSES PRINCIPLES SOLUTIONS CONTRACTS SPECIFICATIONS GUIDELINES CHANGES OPERATING MODELS BUSINESS CAPABILITIES BUSINESS (DATA) OBJECTS INTERFACES APPLICATIONS TECHNOLOGY STACK PROGRAMS/PROJECTS DEMANDS ROLES REFERENCE ARCHITECTURES TRANSITION ARCHITECTURES MIGRATION TEMPLATES CORPORATE VISION & STRATEGY PROGRAMS & PROJECTS VISION OBJECTIVES GOALS STRATEGIC THEMES INITIATIVES
  • 6. ITARICON DIGITAL CUSTOMER SOLUTIONS USE CASE 1 INTERFACE GOVERNANCE & PLANNING North Carolina, USA
  • 7. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1: INTERFACE GOVERNANCE & PLANNING • Catching the data flow effects on the enterprise landscape • Creating transparency on the used integration IT components (esp. protocols/formats like tRFC, SOAP) • Automated support of interface lifecycle (planning and development) SAP Enterprise Service Bus (PI/PO) has no architecture planning and analysis capabilities Automated transferral of architectural information from SAP PI/PO to LeanIX: relations between integration scenarios LeanIX PO Connector (managed service)
  • 8. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1: INTERFACE GOVERNANCE & PLANNING
  • 9. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 1: INTERFACE GOVERNANCE & PLANNING Shaping the LeanIX PO integration: Automated Tag Generation N. A. Planned Specified Developed Tested Active Phase out End of life Dev Stage Quality Stage Productive Stage
  • 10. ITARICON DIGITAL CUSTOMER SOLUTIONS USE CASE 2 MESSAGE CONTROL DURING ERP TRANSFORMATION Murcia, Spain
  • 11. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION • End to end transparency of data flows (beyond SAP) • Better process performance Data flow problems at SAP S/4HANA (OC O2C) introduction project cause inefficiencies in the business and IT depts. Analysis of as-is message flows based on LeanIX (and some additional manual work) Identification of concrete problem causes and derivation of specific measures
  • 12. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION
  • 13. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION
  • 14. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION
  • 15. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION
  • 16. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 2: MESSAGE CONTROL DURING ERP TRANSFORMATION
  • 17. ITARICON DIGITAL CUSTOMER SOLUTIONS USE CASE 3 C/4HANA MEETS MICROSERVICES Delphi, Greece
  • 18. ITARICON DIGITAL CUSTOMER SOLUTIONSUSE CASE 3: C/4HANA MEETS MICROSERVICES • Create transparency even over a high dynamic IT landscape • Make monolithic application transformation manageable Microservice strategy leads to an emerging microservice landscape extending or partly replacing monolithic applications – here C/4HANA (Hybris) Commerce Cloud • Get a clear picture of „microservice“ for the application portfolio • Create a microservice inventory in LeanIX Automatic documentation incl. responsibilities and licence information (used libraries) with Pivio and LeanIX by connecting directly to the source-code repository
  • 19. ITARICON DIGITAL CUSTOMER SOLUTIONS „Microservices“ USE CASE 3: C/4HANA MEETS MICROSERVICES SAP C/4HANA Commerce Application Web Content Mgmt. System Product Content Management Webshop & OMS Assisted Service Module Automated Address Validation Customer Service Module + = Recommendations Engine Track & Trace Service Chatbot Social Marketing Engine Payment Gateway (PSD 2) Marketing Campaign Module • Which „character“ has the microservice? • Tip: Tagging along Gartner‘s  Pace-layered application strategy
  • 20. ITARICON DIGITAL CUSTOMER SOLUTIONS „Microservices“ Automated Address Validation + = Recommendations Engine Track & Trace Service Chatbot Social Marketing Engine Payment Gateway (PSD 2) USE CASE 3: C/4HANA MEETS MICROSERVICES SAP C/4HANA Commerce Application Web Content Mgmt. System Product Content Management Webshop & OMS Assisted Service Module Customer Service Module Marketing Campaign Module • Of which „character“ is the microservice? • Tip: Tagging along Gartner‘s  Pace-layered application strategy
  • 21. ITARICON DIGITAL CUSTOMER SOLUTIONSTAKE AWAYS Abilsko, Sweden
  • 22. ITARICON DIGITAL CUSTOMER SOLUTIONS EVOLVING DIGITAL LIFE. YOU. WE. US.