The document discusses the importance of capability building within organizations, focusing on challenges such as alignment, relevance, and support from management. It emphasizes the need for effective training programs, continuous evaluation, and a culture of collaboration to enhance learning and application of skills. The text also highlights the importance of feedback and adapting training based on practical requirements to better serve project needs.

1. Capability Building : Why
Does it require any Justification for
Why Capability Building is Important ?
We don’t think So… 

2. Organization Efforts
Workshops
Trainings
Tests

3. A Small Dialogue : Please go by Serial Number
1.
WOW.. This is
the Latest Buzz..
We should go for
this Training
2.
That’s really cool.
But we are not
using this in our
project. I don’t
think we need it
3.
Hmmm. Whatever
it is. I will
definitely go for
it
7.
How was
your
training.
8.
It was really
good. Though
there were some
practical aspects
missing
9.
That’s Great.
Hey I have a good idea….
Why don’t we plan a small
Brain-storming session with
rest of the Team on the
same.
May be together we may
identify the need where we
can leverage your training
and really get to the
practical aspects of the
same.
Moreover this will help
creating WOW factor for
the client
10.
That sounds
great.
But you know I
already have pile
of work to do.
Let’s Plan it some
other time
Before Training Dialogue With Colleague
After Training Dialogue With Colleague
4.
There is a training
planned which I am
really very
interested in.
Kindly help me with
the same.
6.
Don’t worry about the
delivery. I will stretch
to ensure we are not
missing any deadline of
my deliverable
5.
I would really like you to have
this training but you know our
delivery schedule is very tight
and Stringent
Before Training Dialogue With Manager

4. Our Key Concerns
Concerns Identified during Dialogue with
the Colleague before training
Concerns Identified during Dialogue with
the Manager before training
Concerns Identified during Dialogue with
the Colleague after training
• Alignment : Lack of Organizational
alignment with Individual
• Relevance : With Project
• Thought : Lack of thinking to self-
Improve
• Support : Lack of Support from the
Management because of the Impacts
(Deliveries)
• Thought : Lack of thinking to understand
the long-term strategic benefit that we
can gain for the client by indulging into
these activities
• Effectiveness : of Programs related to
Practicality, Applicability, Agility.
• Missed Opportunity : To help client with
some Improvement ideas
• Thought :To understand the importance of
Sharing the learnings and collaboratively
Identifying areas where we can use these
learnings to improve.

5. Our Key Concerns
Other Key Concerns
• Budget : Insufficient Funding
• Measure Effectiveness: Lack of Credible
Metrics.

6. Capability Building : Vision & Principles

7. Taking Concerns one on one
Being Aligned : A Continuous Practice (Alignment Framework)
Aligned Capabilities
Identify Organizational
Capabilities Need
•Careful Analysis of
•Global Future Trends
•Competitor’s Capabilities
•External Events
Identify Individual Project
Capabilities Need
•Careful Analysis of Future Road-Map &
Demands
Evaluate
• Both the needs are carefully
evaluated on following parameters
and then prioritized accordingly :
• Importance (Short-term & Long-
term)
• Relevance
• Availability of Resources
• Budget Required
• Revenue Prospects

8. Taking Concerns one on one
Being Effective: An Evolving Journey (An Effective Business Process)
Capability
Creating an Effective, Agile, &
Applicable Training Program
Or
Updating the Program based on
feedback from previous executions
Execute the Program
Identifying and work on the
Requirements E.g. Relevant Technologies,
Resourcing Etc.
Can we realize
this Capability
as a Framework
or a Product?
Creating an Effective, Agile, &
Applicable Training Program on the
Product Design/Usage
Or
Updating the Program based on
feedback from previous executions
Collect the Feedback
No Design/Develop the
Framework/Product
Yes
Updates Updates

9. Being Effective: An Effective, Agile & Applicable Training Program
1.Hierarchical Execution
With Smaller Teams : Providing
each one an opportunity to create
expertise on the Capability and its
applicability
2.Continuous Evaluation & Enhancements :
Running the Program multiple times with different teams (view-points) gives us an opportunity to
work on comprehensive feedback and bringing the program to real maturity
3.Program Aspects:
The program must address the solutioning and implementation
aspects and hence ensures delivery of an Practical & Applicable
content

10. Taking Concerns one on one
Being Thoughtful : Developing a Learning Culture by having these Roles/Responsibilities
Learner
There is a new Training
Program Catalog. Let
me check what all
exciting new learning
opportunities we have.
Predictor
Our Project future
road-map would need
these new Capabilities.
Let me propose these
to Capability Team
Mentor
The Training program
was really awesome .
Let me plan an
Iteration/Execution
for our Team. This will
give us an opportunity
to cure some grey
areas
Contributor
The Program is
good but it lacked
some practical
aspects. Let me
share this
feedback
Focused
This new
framework/product
developed by
Capability Team is
really very good and
relevant for us. Let
me discuss with Team
if we can share
leverage it further in
our project
Strategist
The team has requested to
participate in this Training
Program. Let us plan our
delivery schedule so that
team can participate in this
program. This may help us in
long run