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THE TEAM
IS NOT ENOUGH:
A LEAP TO BECOME
AN AGILE COACH
@caiocestari
@elabor8
Thanks for coming!
My name is Caio :)
2017
Agile Coach
Thanks for coming!
My name is Caio :)
Developer
Scrum Master
Agile Coach
2010-2012
2017
Agile Coach
Thanks for coming!
My name is Caio :)
Developer
Scrum Master
Agile Coach
Agile Coach
Scrum Master
2010-2012
2014
2017
Agile Coach
Thanks for coming!
My name is Caio :)
Developer
Scrum Master
Agile Coach
Agile Coach
Scrum Master
Agile Coach
2010-2012
2014
2015
2017
Agile Coach
Thanks for coming!
My name is Caio :)
Agile Coach
Developer
Scrum Master
Agile Coach
Agile Coach
Scrum Master
Agile Coach
2010-2012
2014
2015
2016
2017
Agile Coach
Michael Spayd and Lyssa Adkins
WHO IS HERE TODAY? :)
Agile Coaches, Scrum Masters, Iteration Managers …?
Mechanics of this session:
▷ Support sheets
▷ Peer work
▷ Hands up = time's up!
"What did I come here for?"
▷ 1 minute (total time)
▷ Find your peer
▷ Introduce yourself
▷ Share (briefly!) your expectations
THE FIRST LEAP
ON MY JOURNEY
Back to 2012, at Buscapé
Developer
Scrum Master
Agile Coach
2010-2012
Scrum Master
2010-2012
Scrum Master
2010-2012
● Work transparency
● High team engagement
● Tripled productivity
Scrum Master
2010-2012
● Work transparency
● High team engagement
● Tripled productivity
X 20
2010-2012
X 20
How do they feel about agility?
Is management supporting this change?
Is the vision of each product clear and aligned?
Is Scrum the best way?
● Work transparency
● High team engagement
● Tripled productivity
Scrum Master
Agile
Coach
2010-2012
X 20
● Work transparency
● High team engagement
● Tripled productivity
? ? ?
Scrum Master
I had 20 teams to help.
And you?
▷ What is your current challenge to
develop agility?
▷ Write it on your support sheet
▷ Share it with your peer!
▷ 3 minutes (total time)
THE QUESTION WE
SHOULDN'T ASK:
WHAT IS AN
AGILE COACH?
THE QUESTION WE
SHOULDN'T MUST ASK:
WHAT IS AN
AGILE COACH?
Agile Coach
Role that guides individuals, teams and
organisations one step ahead on their
journeys towards agility.
Image by: Ahmed Sidky
Agility is high performance!
▷ High delivery efficiency
▷ Highly effective products
▷ High adaptability
▷ Antifragility
▷ Fast time-to-market
▷ and... revenue as well!
Three universes of the Agile Coach
Team
collaboration
cross-functionality
conflict resolution
dependencies
Team Organisation
management
governance
strategy/funding
structure
Three universes of the Agile Coach
collaboration
cross-functionality
conflict resolution
dependencies
TeamIndividual Organisation
motivation
discipline
resistance
career
Three universes of the Agile Coach
management
governance
strategy/funding
structure
collaboration
cross-functionality
conflict resolution
dependencies
OK CAIO, BUT…
WHAT ABOUT
THE SCRUM MASTER?
Scrum Guide - 2016
Team
▷ Goal of role is implementing Scrum
▷ Does not cover broad organisational view
▷ Does not cover view on the individual
However, an Agile Coach can also play the role
of a Scrum Master :)
Scrum Guide - 2016
Team
Scrum Guide - 2016
▷ Goal of role is implementing Scrum
▷ Does not cover broad organisational view
▷ Does not cover view on the individual
However, an Agile Coach can also play the role
of a Scrum Master :)
I WANNA MAKE THAT
LEAP!
WHERE DO I START?
THE AGILE COACHING
COMPETENCY
FRAMEWORK
“Essentially, all models are
wrong, but some are useful
George Box, statistic
From: Coaching Agile Teams - Lyssa Adkins, 2010
A model for competencies:
▷ K = conhecimento (saber)
○ Livros, artigos, treinamentos, conferências
▷ A = habilidade (saber fazer)
○ Prática, experiência
▷ W = atitude (querer fazer)
○ Motivação, propósito, buscar C e H
▷ K = knowledge (know)
○ Books, articles, courses, conferences
▷ A = ability (know how to do)
○ Practice, experience
▷ W = will (want to do)
○ Motivation, purpose, ignition for K and A
A model for competencies:
Agile Coaching Competency Framework
by Lyssa Adkins and Michael Spayd, 2013
Living values and
principles
Guiding
people
Sharing
content
Mastering
domains
Living values and
principles
Agile/Lean Practitioner
Knowledge
▷ Agile Manifesto
▷ Implementing Lean Software
Development - Mary & Tom
Poppendieck
Will
▷ 40% doing, 60% being
▷ Walk the talk, model
the change
▷ Delivering the thing right
Guiding
people
Professional Coaching
▷ 1 on 1, or with the team
▷ Candour
▷ Foster reflection
▷ Conduct your coachee to a B state
▷ Coachee's agenda, not yours
Knowledge
▷ Powerful Questions
Cards
▷ The Coaching Institute
Ability
▷ Active Listening
▷ Arc of Coaching
Arc of Coaching - by Lyssa Adkins
Facilitation
Knowledge
▷ Hard conversations
▷ Decision-making
▷ Divergence or exploration topics
▷ Candour
Sharing
content
Teaching
Knowledge Ability
▷ Oratory
▷ Teacher's agenda
▷ 3 R's:
○ Right content
○ At the Right time
○ In the Right way
Mentoring
Ability
▷ Non-Violent Communication
▷ Arc of Mentoring
▷ Mentor > Mentee
▷ Mentee's agenda
▷ Sharing experiences
▷ Focus on mentee's professional growth
Arc of Mentoring - by Lyssa Adkins
Mastering
domains
Technical Mastery
Knowledge
▷ Software craftsmanship
○ Architecture
○ Design
○ Test
▷ Hands-on
▷ Most of Agile Manifesto creators
Business Mastery
Knowledge
▷ Delivering the right thing
▷ Customer-centric approaches
▷ Strategies for rapid learning: prototypes, MVP
▷ Innovation and time-to-market reduction
▷ Hypothesis validation
Transformation Mastery
Knowledge Will
▷ Personal Stylist
▷ Systems thinking and holistic vision
▷ Organisational structure and culture
▷ Management
▷ Change Management (Kotter, Deming, Jason Little)
▷ Behavioral Sciences
Agile Coaching Competency Framework
by Lyssa Adkins and Michael Spayd, 2013
HOW TO APPLY
THIS FRAMEWORK TO
MY OWN CAREER?
"Now, you've got 20 teams
to reach the same results"
Do they know anything about agility?
"Now, you've got 20 teams
to reach the same results"
"Now, you've got 20 teams
to reach the same results"
Do they know anything about agility?
Do POs understand about agile product management?
Do they know anything about agility?
"Now, you've got 20 teams
to reach the same results"
Do POs understand about agile product management?
Do they know anything about agility?
"Now, you've got 20 teams
to reach the same results"
Do POs understand about agile product management?
Is the product vision clear?Do they know anything about agility?
"Now, you've got 20 teams
to reach the same results"
Do POs understand about agile product management?
Is the product vision clear?Do they know anything about agility?
"Now, you've got 20 teams
to reach the same results"
Action Plan
▷ Find new reasons to underpin and justify
the need for agility
▷ Study frameworks, methods and
practices other than Scrum
▷ Learn Inception techniques
▷ Build a training session focusing on the
Product Owner role
▷ Try different facilitation techniques for
each product
"Create awareness on the C-level about
the need to change management style"
"Create awareness on the C-level about
the need to change management style"
What is the degree of consciousness from the C-level about the organisation?
What is the degree of consciousness from the C-level about the organisation?
"Create awareness on the C-level about
the need to change management style"
What is my influence power over the C-level?
"Create awareness on the C-level about
the need to change management style"
What is the degree of consciousness from the C-level about the organisation?
"Create awareness on the C-level about
the need to change management style"
What is my influence power over the C-level?
What is the degree of consciousness from the C-level about the organisation?
Action Plan
▷ Participate on sessions about Executive
Coaching at the Agile Conference
▷ Read about Professional Coaching and
practice with my own family and friends
▷ Watch people from the C-level and tailor
my speech based on their speech
▷ Hire a personal stylist to generate good
first impressions
TIME FOR YOUR
ASSESSMENT :)
▷ 2 min (total time)
▷ To overcome this
challenge,
▷ which
competencies do
you need
▷ and what is your
action plan to
develop them?
Share it and help your peer!
▷ Common competencies to develop?
▷ Ideas for new/different actions?
▷ 2 minutes (total time)
TAKEAWAYS
WHY SHOULD I TALK
ABOUT MY CAREER
AND NOT ABOUT WORK?
Your Work
▷ Owned by the company
▷ Company decides what
needs to be done
▷ Company decides which
competencies are
necessary for it
Your Work Your Career
▷ You own it
▷ You decide what to do
with it
▷ You decide which
competencies to develop
for it
▷ Owned by the company
▷ Company decides what
needs to be done
▷ Company decides which
competencies are
necessary for it
“Frame the work as a learning
problem, not an execution
problem.
Ameet Ranadive
Some advice :)
▷ Don't feel better or worse than your
peer or any other Agile Coach: your
paths were different, we can't compare!
▷ Share as much as you can with other
Agile Coaches and the community
▷ Stay humble: each context is unique.
You will never know enough about them
Some advice :)
▷ Don't feel better or worse than your
peer or any other Agile Coach: your
paths were different, we can't compare!
▷ Share as much as you can with other
Agile Coaches and the community
▷ Stay humble: each context is unique.
You will never know enough about them
Yes, it's a never ending leap :)
Thank you!
Do we have time
for questions? :)
This presentation is available on SlideShare!
@caiocestari
@elabor8

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The team is not enough: a leap to become an Agile Coach

  • 1. THE TEAM IS NOT ENOUGH: A LEAP TO BECOME AN AGILE COACH @caiocestari @elabor8
  • 2. Thanks for coming! My name is Caio :) 2017 Agile Coach
  • 3. Thanks for coming! My name is Caio :) Developer Scrum Master Agile Coach 2010-2012 2017 Agile Coach
  • 4. Thanks for coming! My name is Caio :) Developer Scrum Master Agile Coach Agile Coach Scrum Master 2010-2012 2014 2017 Agile Coach
  • 5. Thanks for coming! My name is Caio :) Developer Scrum Master Agile Coach Agile Coach Scrum Master Agile Coach 2010-2012 2014 2015 2017 Agile Coach
  • 6. Thanks for coming! My name is Caio :) Agile Coach Developer Scrum Master Agile Coach Agile Coach Scrum Master Agile Coach 2010-2012 2014 2015 2016 2017 Agile Coach
  • 7. Michael Spayd and Lyssa Adkins
  • 8. WHO IS HERE TODAY? :) Agile Coaches, Scrum Masters, Iteration Managers …?
  • 9. Mechanics of this session: ▷ Support sheets ▷ Peer work ▷ Hands up = time's up!
  • 10. "What did I come here for?" ▷ 1 minute (total time) ▷ Find your peer ▷ Introduce yourself ▷ Share (briefly!) your expectations
  • 11. THE FIRST LEAP ON MY JOURNEY Back to 2012, at Buscapé
  • 14. Scrum Master 2010-2012 ● Work transparency ● High team engagement ● Tripled productivity
  • 15. Scrum Master 2010-2012 ● Work transparency ● High team engagement ● Tripled productivity X 20
  • 16. 2010-2012 X 20 How do they feel about agility? Is management supporting this change? Is the vision of each product clear and aligned? Is Scrum the best way? ● Work transparency ● High team engagement ● Tripled productivity Scrum Master
  • 17. Agile Coach 2010-2012 X 20 ● Work transparency ● High team engagement ● Tripled productivity ? ? ? Scrum Master
  • 18. I had 20 teams to help. And you? ▷ What is your current challenge to develop agility? ▷ Write it on your support sheet ▷ Share it with your peer! ▷ 3 minutes (total time)
  • 19. THE QUESTION WE SHOULDN'T ASK: WHAT IS AN AGILE COACH?
  • 20. THE QUESTION WE SHOULDN'T MUST ASK: WHAT IS AN AGILE COACH?
  • 21. Agile Coach Role that guides individuals, teams and organisations one step ahead on their journeys towards agility.
  • 23. Agility is high performance! ▷ High delivery efficiency ▷ Highly effective products ▷ High adaptability ▷ Antifragility ▷ Fast time-to-market ▷ and... revenue as well!
  • 24. Three universes of the Agile Coach Team collaboration cross-functionality conflict resolution dependencies
  • 25. Team Organisation management governance strategy/funding structure Three universes of the Agile Coach collaboration cross-functionality conflict resolution dependencies
  • 26. TeamIndividual Organisation motivation discipline resistance career Three universes of the Agile Coach management governance strategy/funding structure collaboration cross-functionality conflict resolution dependencies
  • 27. OK CAIO, BUT… WHAT ABOUT THE SCRUM MASTER?
  • 29. Team ▷ Goal of role is implementing Scrum ▷ Does not cover broad organisational view ▷ Does not cover view on the individual However, an Agile Coach can also play the role of a Scrum Master :) Scrum Guide - 2016
  • 30. Team Scrum Guide - 2016 ▷ Goal of role is implementing Scrum ▷ Does not cover broad organisational view ▷ Does not cover view on the individual However, an Agile Coach can also play the role of a Scrum Master :)
  • 31. I WANNA MAKE THAT LEAP! WHERE DO I START?
  • 33. “Essentially, all models are wrong, but some are useful George Box, statistic
  • 34. From: Coaching Agile Teams - Lyssa Adkins, 2010
  • 35. A model for competencies: ▷ K = conhecimento (saber) ○ Livros, artigos, treinamentos, conferências ▷ A = habilidade (saber fazer) ○ Prática, experiência ▷ W = atitude (querer fazer) ○ Motivação, propósito, buscar C e H
  • 36. ▷ K = knowledge (know) ○ Books, articles, courses, conferences ▷ A = ability (know how to do) ○ Practice, experience ▷ W = will (want to do) ○ Motivation, purpose, ignition for K and A A model for competencies:
  • 37. Agile Coaching Competency Framework by Lyssa Adkins and Michael Spayd, 2013
  • 43. Agile/Lean Practitioner Knowledge ▷ Agile Manifesto ▷ Implementing Lean Software Development - Mary & Tom Poppendieck Will ▷ 40% doing, 60% being ▷ Walk the talk, model the change ▷ Delivering the thing right
  • 45. Professional Coaching ▷ 1 on 1, or with the team ▷ Candour ▷ Foster reflection ▷ Conduct your coachee to a B state ▷ Coachee's agenda, not yours Knowledge ▷ Powerful Questions Cards ▷ The Coaching Institute Ability ▷ Active Listening ▷ Arc of Coaching
  • 46. Arc of Coaching - by Lyssa Adkins
  • 47. Facilitation Knowledge ▷ Hard conversations ▷ Decision-making ▷ Divergence or exploration topics ▷ Candour
  • 49. Teaching Knowledge Ability ▷ Oratory ▷ Teacher's agenda ▷ 3 R's: ○ Right content ○ At the Right time ○ In the Right way
  • 50. Mentoring Ability ▷ Non-Violent Communication ▷ Arc of Mentoring ▷ Mentor > Mentee ▷ Mentee's agenda ▷ Sharing experiences ▷ Focus on mentee's professional growth
  • 51. Arc of Mentoring - by Lyssa Adkins
  • 53. Technical Mastery Knowledge ▷ Software craftsmanship ○ Architecture ○ Design ○ Test ▷ Hands-on ▷ Most of Agile Manifesto creators
  • 54. Business Mastery Knowledge ▷ Delivering the right thing ▷ Customer-centric approaches ▷ Strategies for rapid learning: prototypes, MVP ▷ Innovation and time-to-market reduction ▷ Hypothesis validation
  • 55. Transformation Mastery Knowledge Will ▷ Personal Stylist ▷ Systems thinking and holistic vision ▷ Organisational structure and culture ▷ Management ▷ Change Management (Kotter, Deming, Jason Little) ▷ Behavioral Sciences
  • 56. Agile Coaching Competency Framework by Lyssa Adkins and Michael Spayd, 2013
  • 57. HOW TO APPLY THIS FRAMEWORK TO MY OWN CAREER?
  • 58. "Now, you've got 20 teams to reach the same results"
  • 59. Do they know anything about agility? "Now, you've got 20 teams to reach the same results"
  • 60. "Now, you've got 20 teams to reach the same results" Do they know anything about agility?
  • 61. Do POs understand about agile product management? Do they know anything about agility? "Now, you've got 20 teams to reach the same results"
  • 62. Do POs understand about agile product management? Do they know anything about agility? "Now, you've got 20 teams to reach the same results"
  • 63. Do POs understand about agile product management? Is the product vision clear?Do they know anything about agility? "Now, you've got 20 teams to reach the same results"
  • 64. Do POs understand about agile product management? Is the product vision clear?Do they know anything about agility? "Now, you've got 20 teams to reach the same results"
  • 65. Action Plan ▷ Find new reasons to underpin and justify the need for agility ▷ Study frameworks, methods and practices other than Scrum ▷ Learn Inception techniques ▷ Build a training session focusing on the Product Owner role ▷ Try different facilitation techniques for each product
  • 66. "Create awareness on the C-level about the need to change management style"
  • 67. "Create awareness on the C-level about the need to change management style" What is the degree of consciousness from the C-level about the organisation?
  • 68. What is the degree of consciousness from the C-level about the organisation? "Create awareness on the C-level about the need to change management style"
  • 69. What is my influence power over the C-level? "Create awareness on the C-level about the need to change management style" What is the degree of consciousness from the C-level about the organisation?
  • 70. "Create awareness on the C-level about the need to change management style" What is my influence power over the C-level? What is the degree of consciousness from the C-level about the organisation?
  • 71. Action Plan ▷ Participate on sessions about Executive Coaching at the Agile Conference ▷ Read about Professional Coaching and practice with my own family and friends ▷ Watch people from the C-level and tailor my speech based on their speech ▷ Hire a personal stylist to generate good first impressions
  • 73. ▷ 2 min (total time) ▷ To overcome this challenge, ▷ which competencies do you need ▷ and what is your action plan to develop them?
  • 74. Share it and help your peer! ▷ Common competencies to develop? ▷ Ideas for new/different actions? ▷ 2 minutes (total time)
  • 76. WHY SHOULD I TALK ABOUT MY CAREER AND NOT ABOUT WORK?
  • 77. Your Work ▷ Owned by the company ▷ Company decides what needs to be done ▷ Company decides which competencies are necessary for it
  • 78. Your Work Your Career ▷ You own it ▷ You decide what to do with it ▷ You decide which competencies to develop for it ▷ Owned by the company ▷ Company decides what needs to be done ▷ Company decides which competencies are necessary for it
  • 79. “Frame the work as a learning problem, not an execution problem. Ameet Ranadive
  • 80.
  • 81. Some advice :) ▷ Don't feel better or worse than your peer or any other Agile Coach: your paths were different, we can't compare! ▷ Share as much as you can with other Agile Coaches and the community ▷ Stay humble: each context is unique. You will never know enough about them
  • 82. Some advice :) ▷ Don't feel better or worse than your peer or any other Agile Coach: your paths were different, we can't compare! ▷ Share as much as you can with other Agile Coaches and the community ▷ Stay humble: each context is unique. You will never know enough about them Yes, it's a never ending leap :)
  • 83. Thank you! Do we have time for questions? :) This presentation is available on SlideShare! @caiocestari @elabor8