This document provides an overview of strategies for developing a successful e-business through entrepreneurship. It discusses understanding the evolving digital landscape and key rules, identifying opportunity areas, and the skills, activities, and steps needed. Examples are given of famous companies that started in garages. The importance of creativity, engagement, social media, video, lean methodology, usability, and being findable, cross-platform, and using business frameworks are covered. The impact of technology on reducing gaps and connecting people is addressed.
Entrepreneur in the age of Web2.0 2014Lukas Ritzel
This document discusses the rise of new generations in the workplace and the transition to Web 2.0 technologies. It describes how each generation grew up with different technologies and how this shapes them. It then discusses the attributes of "Net Gen" employees and how knowledge is now decentralized and distributed on networks. It provides examples of how companies can use crowdsourcing and user-generated content. Throughout, it emphasizes how Web 2.0 allows knowledge to be shared, businesses to innovate, and new ideas to spread through online collaboration.
A paradigm shift in Education by Web2.0 technologiesLukas Ritzel
a webcast presentation done by lukas ritzel during World conference of AIAER on
Higher education: Need for priAm variate reforms, August 03-05, 2009 Organized by
Lovely School of Education, Lovely Professional University, Phagwara, Punjab and supported by IMI University Centre, Luzern, Switzerland
Online education final dec. 2013 - thu an duongOfficience
Reflexion on How Online Education have, are and will affect the world, by Thu An Duong (Linkedin: http://goo.gl/TM3zXA)
To read and share without moderation! #whitepaper #OnlineEducation
Reinventing Healthcare to Serve People, Not InstitutionsTim O'Reilly
My talk at South by Southwest on March 16, 2015. I use examples from consumer technology (the Apple Store, Uber/Lyft, and Google Now) to show where "the bar" is now for user experience, and what that should teach us about how to redesign healthcare. I also talk about the work of Code for America to debug the UX for CalFresh and MediCal.
Harnessing Digital And Social Media To Become A Learning OrganizationDr. William J. Ward
The document discusses how organizations can harness digital and social media to become learning organizations. It recommends five things to do today: 1) Create conditions for learning, innovation and engagement by making social media everyone's job; 2) Encourage participation by finding experts and sharing content; 3) Set objectives, measure outputs, and incentivize/reward participation; 4) Use social bookmarking, curation and content management; 5) Strengthen teams through collaboration and group discussions. Harnessing social media requires organizations to embrace radical openness, take problems to where people already are, and energize employees through participation.
BLOCKCHAIN REVOLUTION IN EDUCATION AND LIFELONG LEARNING. Preparing for Disru...eraser Juan José Calderón
BLOCKCHAIN REVOLUTION IN EDUCATION AND LIFELONG LEARNING
Preparing for Disruption, Leading the Transformation. Don Tapscott and Alex Kaplan.
IBM ha estado involucrado integralmente con la transformación de la educación desde sus primeros días. A medida que la revolución informática comenzó a funcionar en la década de 1950, IBM trabajó estrechamente con las instituciones educativas para aprovechar esas nuevas tecnologías y preparar a las personas con el conocimiento necesario para tener éxito en la revolución de la tecnología de la información. El compromiso de IBM con la aplicación de tecnologías avanzadas para revolucionar la educación continúa hasta hoy.
SXSW 2016 provided intellectual stimulation through panels, speakers, and new technologies. Virtual reality was prominently featured through installations from Samsung, Google, NASA and others. President Obama spoke about balancing privacy and national security in regards to encryption. Startups like Gnack and Hooch aimed to leverage social media influencers and provide new experiences through their apps. Overall, SXSW highlighted emerging trends in technology, media, and how brands are innovating to engage audiences.
The Rise of the Platform Economy: Policy Issues, Business Choices, and Resear...SWiPE Research Project
Presentation by John Zysman, Professor Emeritus, UC Berkley. The presentation was held on 30 August 2016 in the Business and Work in the Era of Digital Platforms research seminar. The seminar was hosted jointly by BRIE-ETLA and SWiPE research projects.
Entrepreneur in the age of Web2.0 2014Lukas Ritzel
This document discusses the rise of new generations in the workplace and the transition to Web 2.0 technologies. It describes how each generation grew up with different technologies and how this shapes them. It then discusses the attributes of "Net Gen" employees and how knowledge is now decentralized and distributed on networks. It provides examples of how companies can use crowdsourcing and user-generated content. Throughout, it emphasizes how Web 2.0 allows knowledge to be shared, businesses to innovate, and new ideas to spread through online collaboration.
A paradigm shift in Education by Web2.0 technologiesLukas Ritzel
a webcast presentation done by lukas ritzel during World conference of AIAER on
Higher education: Need for priAm variate reforms, August 03-05, 2009 Organized by
Lovely School of Education, Lovely Professional University, Phagwara, Punjab and supported by IMI University Centre, Luzern, Switzerland
Online education final dec. 2013 - thu an duongOfficience
Reflexion on How Online Education have, are and will affect the world, by Thu An Duong (Linkedin: http://goo.gl/TM3zXA)
To read and share without moderation! #whitepaper #OnlineEducation
Reinventing Healthcare to Serve People, Not InstitutionsTim O'Reilly
My talk at South by Southwest on March 16, 2015. I use examples from consumer technology (the Apple Store, Uber/Lyft, and Google Now) to show where "the bar" is now for user experience, and what that should teach us about how to redesign healthcare. I also talk about the work of Code for America to debug the UX for CalFresh and MediCal.
Harnessing Digital And Social Media To Become A Learning OrganizationDr. William J. Ward
The document discusses how organizations can harness digital and social media to become learning organizations. It recommends five things to do today: 1) Create conditions for learning, innovation and engagement by making social media everyone's job; 2) Encourage participation by finding experts and sharing content; 3) Set objectives, measure outputs, and incentivize/reward participation; 4) Use social bookmarking, curation and content management; 5) Strengthen teams through collaboration and group discussions. Harnessing social media requires organizations to embrace radical openness, take problems to where people already are, and energize employees through participation.
BLOCKCHAIN REVOLUTION IN EDUCATION AND LIFELONG LEARNING. Preparing for Disru...eraser Juan José Calderón
BLOCKCHAIN REVOLUTION IN EDUCATION AND LIFELONG LEARNING
Preparing for Disruption, Leading the Transformation. Don Tapscott and Alex Kaplan.
IBM ha estado involucrado integralmente con la transformación de la educación desde sus primeros días. A medida que la revolución informática comenzó a funcionar en la década de 1950, IBM trabajó estrechamente con las instituciones educativas para aprovechar esas nuevas tecnologías y preparar a las personas con el conocimiento necesario para tener éxito en la revolución de la tecnología de la información. El compromiso de IBM con la aplicación de tecnologías avanzadas para revolucionar la educación continúa hasta hoy.
SXSW 2016 provided intellectual stimulation through panels, speakers, and new technologies. Virtual reality was prominently featured through installations from Samsung, Google, NASA and others. President Obama spoke about balancing privacy and national security in regards to encryption. Startups like Gnack and Hooch aimed to leverage social media influencers and provide new experiences through their apps. Overall, SXSW highlighted emerging trends in technology, media, and how brands are innovating to engage audiences.
The Rise of the Platform Economy: Policy Issues, Business Choices, and Resear...SWiPE Research Project
Presentation by John Zysman, Professor Emeritus, UC Berkley. The presentation was held on 30 August 2016 in the Business and Work in the Era of Digital Platforms research seminar. The seminar was hosted jointly by BRIE-ETLA and SWiPE research projects.
The document summarizes Martin Kenney's presentation on the rise of the platform economy. It discusses how digital technologies like cloud computing and ubiquitous connectivity are enabling new platform-based business models. These platforms create network effects and tend towards winner-take-all outcomes. They have the potential to transform industries and work arrangements. The presentation outlines different types of work and value creation in the consumer platform economy, including globally biddable contract work, industry transformations like Uber and Airbnb, informal work being formalized, and virtual consignment models like app stores and crowdfunding platforms.
World Government Summit on Open SourceTim O'Reilly
Tim O'Reilly discusses lessons that governments can learn from technology companies to improve government services. Some key points:
1) Governments should focus on reinventing the citizen experience and making interfaces to government simple, beautiful and easy to use like consumer websites.
2) Governments should use data to drive decisions and continuously improve services based on metrics, like Google and other tech companies.
3) Governments should create architectures of participation that engage citizens in developing and improving services, not just providing feedback.
4) Governments should act as platforms, providing open data and services for private companies and citizens to build upon, like the internet and GPS systems.
Artificial Intelligence For Good - Also Makes Business SenseBernard Marr
Artificial Intelligence (AI) has the potential to do a lot of good in the world. In this post we look at how AI has been used to tackle some of the world’s biggest challenges and why doing so is also good for business.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
The document summarizes Tim O'Reilly's talk on how technology and trust in government are linked. He argues that while technology has revolutionized many industries, government has been slow to adopt these changes. This has led to a decline in public trust as government services fail to meet citizens' expectations set by their digital experiences elsewhere. O'Reilly cites the UK's Government Digital Service as a positive example of an agency that has successfully modernized government websites and digital services through an iterative process focused on user needs rather than bureaucratic requirements.
The document summarizes notes from a lecture on Silicon Valley trends. It discusses [1] the "Paypal mafia" and their successful ventures after Paypal, [2] elements that contribute to success in Silicon Valley like mobility and networking, [3] social entrepreneurship areas like microfinance and cooperatives, [4] how social media companies succeed, and [5] green companies and trends in Silicon Valley toward social enterprises and cleantech. Questions from attendees are also summarized around topics like defining social media, reasons for Silicon Valley's success compared to other regions, and impacts of failures and telework.
Darriale Bradley had to do her schoolwork at McDonald's because she lacked home internet access. However, after learning about a low-cost internet program, her family was able to get high-speed internet at home for $10 a month, allowing Bradley to complete schoolwork and research scholarships that helped pay for college. The document discusses how lack of home internet access puts students and job-seekers at a disadvantage as online access becomes increasingly necessary for school, work, and services. It also examines efforts to expand broadband access and their economic and social benefits.
The document discusses redefining literacy for the modern information age. It argues that literacy now involves skills like learning how to learn, critically evaluating information from various sources, managing large amounts of digital information, and expressing ideas compellingly. A new "information code of ethics" is also needed to guide how information is shared and used responsibly in today's world. The future workplace and what skills will be needed cannot be clearly defined, so schools must teach students how to teach themselves and adapt to constant changes in information technologies.
The Second Machine Age: An Industrial Revolution Powered by Digital TechnologiesCapgemini
The interview discusses the impacts and implications of emerging digital technologies. Erik Brynjolfsson and Andrew McAfee explain that the world is entering a "Second Machine Age" where machines are able to perform cognitive tasks previously done by humans. This will have widespread economic and social effects and transform organizations. They emphasize that technology will significantly disrupt jobs but can also create new opportunities if individuals and organizations adapt skills. Overall, the key message is that emerging technologies will continue advancing rapidly, and a proactive response is needed to harness potential benefits and address inequalities.
These are the slides to my keynote on "Mobile Learning - Done Right", delivered at the Exec I/O Mobile event of the European Pirate Summit in Cologne on 5 September 2014.
My keynote at Velocity New York (#VelocityConf) on September 17, 2014. The failure of healthcare.gov was a textbook DevOps (or rather, lack of DevOps) case study. But it’s part of a wider pattern that reminds us that people should be at the heart of everything we build. In fact, getting the “people” part right is the key both to DevOps and great user experience design. It runs from the Internet of Things right through building government services that really work for citizens.
The AIs Are Not Taking Our Jobs...They Are Changing ThemTim O'Reilly
This document discusses how AI and technology are changing jobs rather than eliminating them. It argues that human-computer symbiosis is creating new types of jobs and changing existing jobs and industries. As an example, it discusses how Uber represents a human-machine symbiosis that has improved transportation services by matching drivers and passengers using GPS and big data. The document advocates focusing on using technology to address important problems like healthcare, education, infrastructure and sustainability.
Yet another version of my book talk, this time at Harvard Business School, on March 28, 2018. This one had fewer slides with less connecting narrative so that I could spend more time interacting with the audience. I think it went pretty well. As usual, the speaker notes contain the narrative that goes with the slides, which are mostly images.
The document summarizes key takeaways from the re:publica 2009 conference. It discusses how collaborative innovation is becoming a useful tool for companies to leverage collective intelligence. Social networks are mainly used for communication and fun. Borders between online and offline worlds are blurring. Bloggers now have significant influence over elections and corporations. Open source principles are becoming standard. Learning 2.0 is already integrated into education. Copyright regulations will fade as more access the internet through mobile versus desktop. Germany lags behind in adopting new technologies.
Open Data: From the Information Age to the Action Age (PDF with notes)Tim O'Reilly
This is the presentation I made at the UK Department for International Aid/Omidyar Network OpenUp! conference in London on November 13, 2012. I talk about open government not as a platform for transparency or citizen engagement, but for a developer ecosystem building useful services. A video of this talk is available at http://www.youtube.com/watch?feature=player_embedded&v=OIlxdpfu71o
The document discusses TRAIL, an online education company that helps 60 million Americans learn how to use the Internet. It provides digital literacy courses on its platform to help people gain job skills and take advantage of online opportunities. TRAIL collects user data through its COMPASS analytics system to better understand the needs of first-time Internet users and improve its courses. It has received recognition for its work in bridging the digital divide and aims to advocate for policies that promote digital inclusion.
The document provides an overview of emerging technologies that are transforming the future of money and banking. It discusses how digital currencies like Bitcoin have become decentralized due to new technologies. Peer-to-peer economies are expanding as people connect and trade various currencies like time, attention and resources over the internet. New platforms also allow trading of social currencies where reputation and influence are quantified. Online-only banks are utilizing APIs and automation to provide improved customer experiences. Overall, technologies are shifting power away from traditional financial institutions and enabling more decentralized and individual control over money and finances.
Social Technology
by Marti A. Hearst
We are in the midst of extraordinary
change in how people interact with one
another and with information. A
combination of advances in technology
and change in people's expectations is
altering the way products are sold,
scientific problems are solved, software
is written, elections are conducted, and
government is run.
People are social animals, and as Shirky
notes, we now have tools that are
flexible enough to match our in-built
social capabilities. Things can get
done that weren't possible before
because the right expertise, the missing
information, or a large enough group of
people can now be gathered together at
low cost.
These developments open a number of
interesting questions for NSF and CISE.
What are the key research problems? How
should these developments change how
research is conducted? How can the
intersection of social science and
technology research be aided or
improved? And how should this effect
how NSF researchers get involved with
relevant government efforts, including
transparent government, emergency
response, and citizen science?
In this talk I attempt to summarize
and put some structure around some of
these developments.
A presentation that I have made at Ericsson Headquarters and Securitas Headquarters in Stockholm, Sweden on social media, networks, and virtual worlds in November 2009
- The document discusses how technology has dramatically changed international development over the past 60 years, moving from physical missions to now allowing anyone with an internet connection to connect globally.
- It argues that while technology aims to increase efficiency, it has also unintentionally spread information and power more widely, challenging traditional hierarchies.
- New models are emerging that empower local communities to address their own needs, and technology can help scale innovative solutions by making remote connections and processes more efficient and accessible.
ebusiness Strategy in Entrepreneurship 1: Pedro Eloy at SMECC - 20130806smecchk
This document provides an overview of an e-business strategy workshop. It discusses understanding the evolving digital landscape and opportunities, identifying different types of digital entrepreneurs, setting goals and next steps, and considering skills and activities needed. Key topics covered in the workshop include social media, video, engagement, design, usability, e-commerce trends in China and mobile commerce. Frameworks on e-business, strategy, and the Gartner Hype Cycle are also mentioned. Examples of innovative education platforms like Khan Academy and trends in e-government and improving government communication are briefly discussed.
The document summarizes Martin Kenney's presentation on the rise of the platform economy. It discusses how digital technologies like cloud computing and ubiquitous connectivity are enabling new platform-based business models. These platforms create network effects and tend towards winner-take-all outcomes. They have the potential to transform industries and work arrangements. The presentation outlines different types of work and value creation in the consumer platform economy, including globally biddable contract work, industry transformations like Uber and Airbnb, informal work being formalized, and virtual consignment models like app stores and crowdfunding platforms.
World Government Summit on Open SourceTim O'Reilly
Tim O'Reilly discusses lessons that governments can learn from technology companies to improve government services. Some key points:
1) Governments should focus on reinventing the citizen experience and making interfaces to government simple, beautiful and easy to use like consumer websites.
2) Governments should use data to drive decisions and continuously improve services based on metrics, like Google and other tech companies.
3) Governments should create architectures of participation that engage citizens in developing and improving services, not just providing feedback.
4) Governments should act as platforms, providing open data and services for private companies and citizens to build upon, like the internet and GPS systems.
Artificial Intelligence For Good - Also Makes Business SenseBernard Marr
Artificial Intelligence (AI) has the potential to do a lot of good in the world. In this post we look at how AI has been used to tackle some of the world’s biggest challenges and why doing so is also good for business.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
The document summarizes Tim O'Reilly's talk on how technology and trust in government are linked. He argues that while technology has revolutionized many industries, government has been slow to adopt these changes. This has led to a decline in public trust as government services fail to meet citizens' expectations set by their digital experiences elsewhere. O'Reilly cites the UK's Government Digital Service as a positive example of an agency that has successfully modernized government websites and digital services through an iterative process focused on user needs rather than bureaucratic requirements.
The document summarizes notes from a lecture on Silicon Valley trends. It discusses [1] the "Paypal mafia" and their successful ventures after Paypal, [2] elements that contribute to success in Silicon Valley like mobility and networking, [3] social entrepreneurship areas like microfinance and cooperatives, [4] how social media companies succeed, and [5] green companies and trends in Silicon Valley toward social enterprises and cleantech. Questions from attendees are also summarized around topics like defining social media, reasons for Silicon Valley's success compared to other regions, and impacts of failures and telework.
Darriale Bradley had to do her schoolwork at McDonald's because she lacked home internet access. However, after learning about a low-cost internet program, her family was able to get high-speed internet at home for $10 a month, allowing Bradley to complete schoolwork and research scholarships that helped pay for college. The document discusses how lack of home internet access puts students and job-seekers at a disadvantage as online access becomes increasingly necessary for school, work, and services. It also examines efforts to expand broadband access and their economic and social benefits.
The document discusses redefining literacy for the modern information age. It argues that literacy now involves skills like learning how to learn, critically evaluating information from various sources, managing large amounts of digital information, and expressing ideas compellingly. A new "information code of ethics" is also needed to guide how information is shared and used responsibly in today's world. The future workplace and what skills will be needed cannot be clearly defined, so schools must teach students how to teach themselves and adapt to constant changes in information technologies.
The Second Machine Age: An Industrial Revolution Powered by Digital TechnologiesCapgemini
The interview discusses the impacts and implications of emerging digital technologies. Erik Brynjolfsson and Andrew McAfee explain that the world is entering a "Second Machine Age" where machines are able to perform cognitive tasks previously done by humans. This will have widespread economic and social effects and transform organizations. They emphasize that technology will significantly disrupt jobs but can also create new opportunities if individuals and organizations adapt skills. Overall, the key message is that emerging technologies will continue advancing rapidly, and a proactive response is needed to harness potential benefits and address inequalities.
These are the slides to my keynote on "Mobile Learning - Done Right", delivered at the Exec I/O Mobile event of the European Pirate Summit in Cologne on 5 September 2014.
My keynote at Velocity New York (#VelocityConf) on September 17, 2014. The failure of healthcare.gov was a textbook DevOps (or rather, lack of DevOps) case study. But it’s part of a wider pattern that reminds us that people should be at the heart of everything we build. In fact, getting the “people” part right is the key both to DevOps and great user experience design. It runs from the Internet of Things right through building government services that really work for citizens.
The AIs Are Not Taking Our Jobs...They Are Changing ThemTim O'Reilly
This document discusses how AI and technology are changing jobs rather than eliminating them. It argues that human-computer symbiosis is creating new types of jobs and changing existing jobs and industries. As an example, it discusses how Uber represents a human-machine symbiosis that has improved transportation services by matching drivers and passengers using GPS and big data. The document advocates focusing on using technology to address important problems like healthcare, education, infrastructure and sustainability.
Yet another version of my book talk, this time at Harvard Business School, on March 28, 2018. This one had fewer slides with less connecting narrative so that I could spend more time interacting with the audience. I think it went pretty well. As usual, the speaker notes contain the narrative that goes with the slides, which are mostly images.
The document summarizes key takeaways from the re:publica 2009 conference. It discusses how collaborative innovation is becoming a useful tool for companies to leverage collective intelligence. Social networks are mainly used for communication and fun. Borders between online and offline worlds are blurring. Bloggers now have significant influence over elections and corporations. Open source principles are becoming standard. Learning 2.0 is already integrated into education. Copyright regulations will fade as more access the internet through mobile versus desktop. Germany lags behind in adopting new technologies.
Open Data: From the Information Age to the Action Age (PDF with notes)Tim O'Reilly
This is the presentation I made at the UK Department for International Aid/Omidyar Network OpenUp! conference in London on November 13, 2012. I talk about open government not as a platform for transparency or citizen engagement, but for a developer ecosystem building useful services. A video of this talk is available at http://www.youtube.com/watch?feature=player_embedded&v=OIlxdpfu71o
The document discusses TRAIL, an online education company that helps 60 million Americans learn how to use the Internet. It provides digital literacy courses on its platform to help people gain job skills and take advantage of online opportunities. TRAIL collects user data through its COMPASS analytics system to better understand the needs of first-time Internet users and improve its courses. It has received recognition for its work in bridging the digital divide and aims to advocate for policies that promote digital inclusion.
The document provides an overview of emerging technologies that are transforming the future of money and banking. It discusses how digital currencies like Bitcoin have become decentralized due to new technologies. Peer-to-peer economies are expanding as people connect and trade various currencies like time, attention and resources over the internet. New platforms also allow trading of social currencies where reputation and influence are quantified. Online-only banks are utilizing APIs and automation to provide improved customer experiences. Overall, technologies are shifting power away from traditional financial institutions and enabling more decentralized and individual control over money and finances.
Social Technology
by Marti A. Hearst
We are in the midst of extraordinary
change in how people interact with one
another and with information. A
combination of advances in technology
and change in people's expectations is
altering the way products are sold,
scientific problems are solved, software
is written, elections are conducted, and
government is run.
People are social animals, and as Shirky
notes, we now have tools that are
flexible enough to match our in-built
social capabilities. Things can get
done that weren't possible before
because the right expertise, the missing
information, or a large enough group of
people can now be gathered together at
low cost.
These developments open a number of
interesting questions for NSF and CISE.
What are the key research problems? How
should these developments change how
research is conducted? How can the
intersection of social science and
technology research be aided or
improved? And how should this effect
how NSF researchers get involved with
relevant government efforts, including
transparent government, emergency
response, and citizen science?
In this talk I attempt to summarize
and put some structure around some of
these developments.
A presentation that I have made at Ericsson Headquarters and Securitas Headquarters in Stockholm, Sweden on social media, networks, and virtual worlds in November 2009
- The document discusses how technology has dramatically changed international development over the past 60 years, moving from physical missions to now allowing anyone with an internet connection to connect globally.
- It argues that while technology aims to increase efficiency, it has also unintentionally spread information and power more widely, challenging traditional hierarchies.
- New models are emerging that empower local communities to address their own needs, and technology can help scale innovative solutions by making remote connections and processes more efficient and accessible.
ebusiness Strategy in Entrepreneurship 1: Pedro Eloy at SMECC - 20130806smecchk
This document provides an overview of an e-business strategy workshop. It discusses understanding the evolving digital landscape and opportunities, identifying different types of digital entrepreneurs, setting goals and next steps, and considering skills and activities needed. Key topics covered in the workshop include social media, video, engagement, design, usability, e-commerce trends in China and mobile commerce. Frameworks on e-business, strategy, and the Gartner Hype Cycle are also mentioned. Examples of innovative education platforms like Khan Academy and trends in e-government and improving government communication are briefly discussed.
2009 MD Digital Government Summit - Web 2.0NIC Inc | EGOV
The document discusses how government can adopt principles of Web 2.0 like openness, collaboration and participation to become more transparent, engage citizens and improve services. It outlines various social media platforms and tools that government can use like Twitter, Flickr, Get Satisfaction and UserVoice to better share information, get input and respond to customer requests. The key is for government to embrace these changes in ideals and expose their data for others to reuse.
This document discusses trends affecting the future of work, including technological advances, globalization, the network economy, the knowledge society, and demographics. It focuses on millennials and generation Z, describing their characteristics and how they are reshaping the workplace. Companies like IBM, Unilever, and Microsoft are highlighted as innovating to attract and engage millennial talent through initiatives like digital hiring processes, reverse mentoring programs, and internal communities focused on the millennial experience.
This document discusses digital literacy for adults and young people. It begins by defining digital literacy as the ability to use technology to find, evaluate, create and share information. The scope of digital literacy is broad, impacting many areas of life from relationships to employment. Some adults and young people may lack digital skills due to barriers like access to technology, connectivity issues, disabilities or low literacy levels. People are motivated to improve digital literacy for reasons like job searching, communication, education and supporting others. Barriers can be overcome through education, raising awareness of resources, and providing supportive learning environments.
2014 essential guide social enterprise software for higher educationThe Tambellini Group
Social Enterprise Software for Higher Education Guide.
This guides provides Higher Education executives an overview of the opportunities and innovations that are possible with the application of social collaboration technologies and engagement and reward engines at the enterprise level.
Leveraging Networks Teigland Aug 2011 GEM64Robin Teigland
The document discusses how organizations must change their approach to keep up with rapid external changes by becoming more open and leveraging networks. It highlights how an open, co-created business model that encourages knowledge sharing internally and externally can help organizations adapt and thrive in a shifting environment defined by increased connectivity and collaboration.
The document discusses the concepts of government 2.0 and web 2.0. It outlines how citizens have evolved from talking, reading, listening and watching offline media to now browsing, searching and sharing online through platforms like blogs, social networking and user-generated content. It advocates for more open, participatory and collaborative government by harnessing social media, crowdsourcing ideas from citizens, and making data available for public use and feedback to improve services.
2009 GMIS International Conference - Web 2.0NIC Inc | EGOV
The document discusses the concepts of government 2.0 and web 2.0. It outlines how citizens have evolved from talking, reading, listening and watching offline media to now browsing, searching and sharing online through platforms like blogs, social networking and user-generated content. It highlights President Obama's goals of transparency, participation and collaboration in government and how agencies can adopt social media tools to be more data-driven, encourage public participation and enhance customer service. Examples of using tools like Twitter, Flickr and UserVoice are provided.
Social government: a platform for online collaborationPatrick McCormick
1. The document discusses social government and online collaboration and citizen engagement. It talks about using online platforms and social media to engage citizens, listen to their needs, and deliver public services.
2. It emphasizes the need for government to adapt and evolve with new technologies and citizen expectations. This includes taking an open and collaborative approach and empowering citizens through participation and co-production.
3. Key aspects of social government discussed are listening to citizens online, delivering on their expectations, and using social media and online tools to provide services and share information transparently. The goal is to build public trust through open engagement and responsiveness to citizen needs.
This presentation was created for a Tempus Employability project between Serbian universities and Swansea University and was presented at a conference in Belgrade on 1st April 2015
The latest issue of our magazine for the IT professional focuses on Project Management. Full versions are available to BCS members. To find out more about the benefits of BCS membership go to http://www.bcs.org/membership
This document proposes a "People-Centered Internet" approach for future connectivity and ICT projects. It argues that focusing solely on technology implementation is insufficient, and that projects should track and improve human outcomes. Specifically, it recommends:
1. Collecting data and using closed-loop feedback to simultaneously benefit people and evaluate project effectiveness.
2. Applying techniques used by companies like Google and Amazon to optimize outcomes in other domains like healthcare, education, and supporting underserved populations globally.
3. Developing principles like universal access, affordability, privacy, and individual control to ensure data collection is accountable and beneficial.
This document discusses the importance of intellectual property in today's knowledge economy. Intellectual property typically includes copyrights, patents, and trademarks. In recent years, many firms have sought to patent software technologies used in smartphones. The use of patents to protect software technologies has increased exponentially since 2007 with the introduction of the iPhone. While there is no clear correlation between patent protection and economic growth, companies invest heavily in acquiring and protecting intellectual property to gain monopolies and competitive advantages. Protection strategies allow firms to maintain control over their technologies and innovations.
We are pleased to give to you the 2015 Innovation Forecast Report. We used the principle of the triple helix while inviting influencers to co-author this edition. Thus, in the report you can find publications of entrepreneurs, scientists and government representatives. Such a combination allows to show different perspectives of thinking and bringing innovation into life.
Among the invited authors are:
Paweł Adamowicz - The Mayor of the City of Gdańsk
Sebastian Grabowski - Director of the Research and Development Centre, Orange Poland
Paweł Tkaczyk - guru of branding and allfather of Midea
Izabela Disterheft - Director of Gdansk Science and Technology Park
Sebastian Brzuzek - Head of Innovation in Meritum Bank ICB
Krzysztof Kanawka - scientist and Leader in Blue Dot Solutions
Agata Kukwa - CEO, dlaodmiany.pl
Bartosz Rychlicki – CEO, Quantum Lab
Wojciech Drewczyński – Product Owner, Gamereer
and
Marcin Kowalik – Managing Partner, Black Pearls VC
All of the authors pointed out an important trend that is worth following. Using help of Jamel interactive agency and their solution called Social Board we gathered references to these trends published by internet users worldwide. With simple click on a hashtag under each forecast you will see how the trend is growing around the world and how ideas that are connected to that topic are developing.
http://innovation.socialboard.pl/
The future of online government will likely see:
1) Government services becoming more invisible and only contacting citizens when needed to reduce issues or for additional input.
2) Digital technology challenging nation states as corporations and individuals push boundaries, requiring governments to thoughtfully embrace rather than resist digital change.
3) Potential for governments to have live data on public opinions, but also needing to help society progress on issues where majority opinions could hinder equality. Overall, governments must adapt to constant digital transformation and an increasingly networked world.
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• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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2. • Goals for this workshop
• Understand the dynamic and evolving landscape
• Key rules of the game
• What is being done + potential opportunity areas
• What do I need to do (skillset, activities, steps...)
• what will I do next - after this workshop
3.
4. Starting Point: What is the Problem to Address?
Business ideas don’t have to change the earth they can be simple ideas
that leverage on what already exists whilst focusing
on providing MORE value to the customer…and solving a problem
5. The visionary Alvin Toffler in his 1980’s best-seller the 3rd wave,
presented an interesting framework for global societies: after the
agricultural and the industrial revolutions, the information age
would succeed as the third wave…but even Alvin could not predict
the fast ripple effects of technology.
We have by now indeed surpassed the information age and are
experiencing an era where individuals, communities and “things”
are interacting, taking the lead and learning from each other:
6. 10 World Famous Companies that
Started in Garages
-Amazon
- Apple
- Disney
-Google
-Harley Davidson
-Hewlett-Packard
-Lotus Cars
-Maglite
-Mattel
-Yankee Candle Company
http://www.retireat21.com/blog/10companies-started-garages
.
7. The importance of creativity
How can creative approaches using digital channels
enhance not only user experience, but brand image
and customer engagement?
8. Engagement
frontiers that are shaping the future of engagement, at the
intersection of social data, crowdsourcing, storytelling and citizenship
The report highlights the ten most important frontiers that will define
the future of engagement for marketers, entrepreneurs and
changemakers
Now & Next: Future of Engagement
http://peopleslab.mslgroup.com/peoplesinsights/annual-report/
9. Design the upcoming Future
Marc Gobe, author of Emotional Branding and principal of d/g worldwide
Robin Rusch, editor of the Brandchannel.com
10. Learn about Social Media
- Influencing and Promotional
-The viral effect (speed)
-Learn at least the basics:
11. The Power of Video
- Conveying ideas
- Creating proximity
- Enhancing SEO
12. The Lean Methodology
“it's about what we can learn from those businesses to improve virtually
everything we do. I imagine Lean Startup principles applied to government
programs, to healthcare, and to solving the world's great problems. It's
ultimately an answer to the question 'How can we learn more quickly what
works, and discard what doesn't? “
im O'Reilly CEO O'Reilly Media
http://theleanstartup.com/#principles
13. Usability Heuristics for User Interface Design
Jakob Nielsen’s, January 1, 1995
The 10 most general principles for interaction design. They are
called "heuristics" because they are more in the nature of rules of
thumb than specific usability guidelines
http://www.nngroup.com/articles/ten-usability-heuristics/
14. Information...and more links
- People don’t read the web. They scan it
-Make it SEO, Cross Browser, Cross Platform and multi ablility
friendly
15. If Reinventing the wheel
…ensure the car moves
-Rules of the game
-internet is not powerpoint online
Ecommerce: shopping cart example
http://www.checkoutoptimization.com/research/shopping-cart-infographic/
19. Become a Problem Expert
1) Find Problems to Solve (Masses vs.Niche)
2) Brainstorm & Structuring your ideas
3) Formulate an adequate and inovative strategy
4) Bring out the story
5) Test, Validate, Iterate
20. Impact
of Tecnology
Technology has shortened distances, removed cultural barriers,
introduced a “here-and-now” marker for all areas that have become
internet-able and can be a critical mean to reduce the gap between
the so called developed and developing countries. It is being used
to conveying communication, customizing experiences, speeding up
information access, providing on-demand entertainment, connecting
individuals, expressing preferences, engaging communities
and disseminating information.
Technology also presents a new skill set & paradigm that needs
to be understood by corporations, integrated within the IT setup
and disseminated into the current education system.
23. d) Strategy
- Replication: exact (Groupon Asia)
- Improvement: Facebook
-Inovation: ipod
-Out of the box: Virgin Galactic
0
e) Approach
- Bottom up: i have an idea, lets see how it fits
- Top Down: I like a specific industry, lets see what I can do
24. Education demands tech upgrade
Source: www.politico.com - 2013
While the new technology has fueled innovation in
the consumer sector, widespread and effective
usage in our nation’s public schools lags
dangerously.
Families can order dinner with the click of a button
on a smartphone or computer, but teachers are
still wiping chalk off blackboards. Newspapers and
magazines are delivered to tablets every morning,
but students study from texts that become
outdated as soon as they are released.
Co-workers work in real time to complete complex
tasks on opposite coasts, but classrooms often
cannot effectively connect subject areas.
25. In 2006 we saw the birth of the Khan Academy by Bangladeshi American
educator Salman Khan, a graduate of MIT and Harvard Business School. His
learning platform supplies a free online collection of more than 4,000 micro
lectures via video tutorials stored on YouTube teaching mathematics, history,
healthcare, medicine, finance, physics, chemistry, biology, astronomy,
economics, cosmology, organic chemistry, American civics, art history,
macroeconomics, microeconomics, and computer science and it has delivered
over 240 million lessons.
It may have been considered by many as a side-trend until the Bill & Melinda
Gates Foundation, Google and private investors backed it up with significant
funding to make it mainstream. Its audience grew exponential and by using high
traffic platforms such as YouTube channels it reached more than 265 million total
views, and an audience of around 955,000 subscribers.
Even with such ripple effect and heavy backing, many thought it would still be
just a suburban or a temporary trend…until the big players decided to come
onboard: MIT, Stanford, and Harvard are now leading this new e-educational
paradigm on platforms such as Udacity, EdX and Coursera and are provideíng
cloud-learning facilities to anyone that can have access to a computer and to the
internet.
edx video
26. How to Improve
Government-to-Citizen
Communication
“I think governments are really far behind
as far as the way in which people interact with websites…
…It has been a one-way communication for a long time
and now people are starting to dive into a two-way conversation
on the Web. I think we’re going to see
a lot more services being offered online
in the government sector.”
Nicole Neditch, Oakland's online engagement manager
27. Governance & eGovernance
“Governance refers to the exercise of political, economic and administrative
authority in the management of a country’s affairs, including citizens’
articulation of their interests and exercise of their legal rights and obligations
e-Governance may be understood as the performance of this governance via
the electronic medium in order to facilitate an efficient, speedy and
transparent process of disseminating information to the public, and other
agencies, and for performing government administration activities. eNew Styles of Leadership, ways of debating and deciding policy and
investment, ways of accessing education, ways of listening to citizens and
ways of organising and delivering information and services.”
Unesco
http://portal.unesco.org
28. UN
RANKING
eGovernment
-E-Government for the People: http://unpan1.un.org/intradoc/groups/public/documents/un/unpan048065.pdf
- Ranking: http://unpan3.un.org/egovkb/datacenter/countryview.aspx
29. Republic of Korea ranked the world’s
NUMBER 1 on the UN eGovernment
Development Index,
followed by 8 Western countries
http://www.futuregov.asia/articles/2008/sep/01/south-korea-ranked-number-one-for-e-government/
30. Government 2.0 – government websites
that are getting it right in 2013
Source: www.watchstreetconsulting.com– 2013
More than one-third of the world’s population is
online. Now that the majority of governments have at
least embraced the internet by creating websites, it’s
time to take the next step and use it as tool to better
serve their constituency.
The best government websites are using their sites
as a means to communicate with their constituents
through blogs and aggregated social media portals.
These are places where constituents are already
active; however, this is not just a ‘build it, and they will
come’ situation, rather it’s a ‘use it correctly with
engaging content, two-way communication, and
helpful information…and they will come’ situation.
31. Canadian city launches website to engage
citizens
Source: www.futuregov.asia– 2013
The city of Surrey, population 483,690, in Canada,
launched City Speaks, a new website to connect with
residents and let them give feedback about city plans
and issues.
Residents of Surrey can share opinions on policies,
programmes and plans such as new developments
or city parks. Every month, new surveys, polls
and discussion topics will be added to the website.
City government will also brainstorm and test ideas
through City Speaks, allowing residents to share insights
with others and explore new directions for the city.
32. Nigeria: FG To Launch Government
Services Portal
Source: www. allafrica.com – 2013
The Hon Minister of Communication Technology,
Mrs. Omobola Johnson will on Tuesday 16th of April
launch the Federal Government Service Portal in
Abuja as part of the initiatives for 'Getting
Government Online" to improve service delivery to
citizens and other stakeholders.
The Services Portal which is built using the latest
web technology brings together a directory of
existing online government services, as well as
newly automated services from the ministries of
Industry, Trade and Investment, Agriculture,
Education, Health and Communication Technology.
33. Iceland’s new constitution
Source: Facebook - 2011
The government of Iceland is letting its general population help shape its new
constitution through a number of new media formats, including the
Constitutional Council website [in Icelandic], where new parts of the working
draft [text, in Icelandic] are put on the site and rewritten to include public
consensus. There are also Twitter and Facebook pages for comments, as well as
a YouTube channel [official websites, in Icelandic] dedicated to the drafting
process.
34. Egypt's president to host Twitter sessions
to connect with his people
Source: Guardian - 2013
The Egyptian president, Mohamed Morsi, will respond to questions on Twitter.
Mohamed Morsi, has announced plans to respond to citizens' concerns every night
on Twitter – the latest in a series of media-savvy moves from his administration that
appear to be aimed at placating western concerns about his governance.
35. Indonesian President’s New Twitter
Account is a Hit, Gains 700,000 Followers
in 2 Days
Source: www.politico.com – 2013
Indonesian president Susilo Bambang Yudhoyono has finally made his first tweet
on his brand-new Twitter handle, @SBYudhoyono.
Since that first presidential tweet a couple of days ago, he has gained over
700,000 followers already, and has made 27 tweets so far. Can SBY gain enough
followers to become a top ten Twitter account among world leaders?
.
36. Suggestions:
Books:
- The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically
Successful Businesses by Eric Ries
- Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
by W. Chan Kim, Renee Mauborgne
- The Third Wave by Alvin Toffler
- The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion by John
Hagel III, John Seely Brown, Lang Davison
- Economics of Strategy by Drove Besanko, Shanley and Schaefer
- Marketing Management by Philip Kotler and K.L. Keller
-Valuation Measuring and Managing the Value of Companies by T Koller, M Goedhart and D
Wessels
Reports:
- Global Trends 2030, a publication of the National Intelligence Council:
http://globaltrends2030.files.wordpress.com/2012/11/global-trends-2030-november2012.pdf
-The Shifting Geography of Global Value Chains, Implications for Developing Countries and Trade
Policy: http://www3.weforum.org/docs/WEF_GAC_GlobalTradeSystem_Report_2012.pdf
Videos:
- The start up kids: http://thestartupkids.com/
- Michio Kaku: What does the future look like?: https://www.youtube.com/watch?v=_UgENhcmbM
- Series:
- Dragons Den: http://en.wikipedia.org/wiki/Dragons'_Den_(UK)
- Shark Tank: http://en.wikipedia.org/wiki/Shark_Tank