Leadership 1: Mush Panjwani at SMECC - 20130813
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The document discusses effective leadership and motivating teams. It argues that happy and motivated teams are successful teams. Leaders play a key role in creating environments where people can thrive. Specifically, leaders should focus on making employees happy by investing in their well-being and recognizing their contributions. This will increase motivation and ultimately lead to greater productivity and success. The document provides tips for leaders such as setting goals, clear communication, and training to ensure employees have the skills needed to be successful.
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Leadership 1: Mush Panjwani at SMECC - 20130813
- 1. ENTREPRENEUR LEADERSHIP Motivating Yourself and Others by Mush Panjwani Hong Kong, 13 August 2013
- 2. © Dinchack
- 3. Lessons from Aladdin ✴ ‘Do you trust me?’ ✴ ‘Let your heart decide...’ ✴ ‘A new fantastic point of view...’ ✴ ‘A whole new world...’ ✴ ‘Can’t go back to where I used to be...’ © Dinchack
- 4. Leaders’ Role... “The role of the director is to create a space where the actors and actresses can become more than they've ever been before, more than they've dreamed of being." -Robert Altman, Oscar acceptance speech © Dinchack
- 5. Them First... “No matter what the situation, the great manager's first response is always to think about the individual concerned and how things can be arranged to help that individual experience success." ‘The One Thing You Need to Know’ by Marcus Buckingham © Dinchack
- 6. Effective Leadership ✴Three signs of great teams: ✴ Happy ✴ Motivated ✴ Successful © Dinchack
- 7. Happiness is the Key "A decade of research reveals that happy people are 31% more productive, 19% more accurate, 37% more successful in sales...” ‘The Happiness Advantage’ by Shawn Achor © Dinchack
- 8. Make them Happy "We went through the hotel and made a considerable renovation. Instead of redoing the bathrooms, dining rooms and guest rooms, we gave employees new uniforms, bought flowers and fruit, and changed colors. They were the ones we wanted to make happy..." Hostmanship: The Art of Making People Feel Welcome by Gunnarsson and Blohm © Dinchack
- 9. Happiness Tips ✴Gratefulness ✴Expectations ✴Problems vs. Situations © Dinchack
- 10. Motivation Essentials ✴Agreed goals ✴Clear roles ✴Complete training ✴Rewards and recognition ✴The happiness factor © Dinchack
- 11. Motivation through Goals ✴The 4-step formula: ✴ Dreams ✴ Goals ✴ Plans ✴ Action © Dinchack
- 12. Training & Support ✴ Why people fail? ✴ Don’t want ✴ Don’t believe ✴ Don’t know how ✴ How much do you invest in the “know-how”? © Dinchack
- 13. Recognition = Motivation ‘It’s Your Ship’ by Capt. Abrashoff: [Abrashoff sent letters to the parents of his crew members on the guided-missile destroyer USS Benfold... putting himself in those parents' shoes, he imagined...] "I debated whether to send a letter to the parents of one young man... A couple of weeks later, the sailor appeared at my door, tears streaming down his face... 'Captain, I can't thank you enough,' said the young man. For the first time in his life, he felt loved and encouraged...” © Dinchack
- 14. Communication for Motivation ✴Four ways of communication: ✴ Aggressive ✴ Passive ✴ Depressive ✴ Assertive © Dinchack