This document outlines a coordinated service delivery model for supporting government-assisted refugees in Canada. It describes the Resettlement Assistance Program (RAP), which provides reception services and income support for refugees. It also describes the Life Skills Program and Client Support Services Project (CSS), which aim to help refugees adapt to life in their new communities through skills training, case management, and connecting them to services. The CSS model is highlighted, including needs assessments, settlement planning, and partnerships with community agencies. Common refugee needs, best practices, and gaps in services are also discussed.
The document summarizes research conducted on younger onset dementia (YOD) services in New South Wales, Australia. Key points:
- Fifteen YOD-exclusive services and several "YOD-inclusive" mainstream services were identified and surveyed across NSW.
- Social support models included group activities, individual support, and programs for people with YOD as well as their caregivers.
- Issues identified included inconsistent eligibility criteria, reluctance from some clients to access services, challenges accommodating high-needs clients, difficulties providing person-centered support, and limitations from short staff training and service hours.
- Recommendations focused on addressing stigma, improving clinical support for staff, and allowing greater flexibility and individualization within services.
The document provides information about The Rotary Foundation including its mission to advance world understanding through improving health, supporting education, and alleviating poverty. It summarizes the Foundation's major programs like PolioPlus, which aims to eradicate polio globally, and Rotary Peace Fellowships, which provide graduate degrees related to peace and conflict resolution. It also outlines the Foundation's grant model including district grants, global grants, and packaged grants that fund humanitarian projects, vocational training, and scholarships in areas of focus like disease prevention, water and sanitation, and maternal and child health.
The document describes a regional WASH coordination model in West and Central Africa. It discusses establishing a regional space to improve humanitarian response efficiency through strengthening WASH coordination from the regional to country levels. The model involves conducting joint regional analysis of major humanitarian issues, defining regional strategies, and diffusing strategies through national coordination bodies. This includes strategies on undernutrition in the Sahel region and cholera outbreaks. The regional approach aims to harmonize response, facilitate information sharing and cross-border learning, and provide strategic guidance and funding support to national coordination. Challenges include the informal nature of regional coordination and need to build on strong national coordination.
Asia Session: Iskandar Abdullaev, CAREC, 15th January UN Water Zaragoza Confe...water-decade
Dr. Iskandar Abdullaev, Regional Environmental Center for Central Asia (CAREC)
Special Regional Session: Implementing the water related SDGs in the UNECE region
Water and Sanitation Global Grants from Concept to Funding (EN)Rotary International
Convenient access to clean water allows people to lead more
productive, happier lives. Learn about the types of water
and sanitation projects that qualify for global grant funding,
and get tips for building a successful application. We’ll also
discuss ways to support this area of focus by giving to
The Rotary Foundation.
This document summarizes a presentation about improving employment and integration outcomes for Government Assisted Refugees (GARs) in Canada. It finds that GARs have high unemployment, low English skills, unsuitable housing, and poverty. It identifies barriers like language, skills, and large transportation loans requiring repayment. Recommendations include more flexible refugee support programs, extended income support, zero-interest loans, and engaging communities and social enterprises to help GARs integrate.
The document summarizes research conducted on younger onset dementia (YOD) services in New South Wales, Australia. Key points:
- Fifteen YOD-exclusive services and several "YOD-inclusive" mainstream services were identified and surveyed across NSW.
- Social support models included group activities, individual support, and programs for people with YOD as well as their caregivers.
- Issues identified included inconsistent eligibility criteria, reluctance from some clients to access services, challenges accommodating high-needs clients, difficulties providing person-centered support, and limitations from short staff training and service hours.
- Recommendations focused on addressing stigma, improving clinical support for staff, and allowing greater flexibility and individualization within services.
The document provides information about The Rotary Foundation including its mission to advance world understanding through improving health, supporting education, and alleviating poverty. It summarizes the Foundation's major programs like PolioPlus, which aims to eradicate polio globally, and Rotary Peace Fellowships, which provide graduate degrees related to peace and conflict resolution. It also outlines the Foundation's grant model including district grants, global grants, and packaged grants that fund humanitarian projects, vocational training, and scholarships in areas of focus like disease prevention, water and sanitation, and maternal and child health.
The document describes a regional WASH coordination model in West and Central Africa. It discusses establishing a regional space to improve humanitarian response efficiency through strengthening WASH coordination from the regional to country levels. The model involves conducting joint regional analysis of major humanitarian issues, defining regional strategies, and diffusing strategies through national coordination bodies. This includes strategies on undernutrition in the Sahel region and cholera outbreaks. The regional approach aims to harmonize response, facilitate information sharing and cross-border learning, and provide strategic guidance and funding support to national coordination. Challenges include the informal nature of regional coordination and need to build on strong national coordination.
Asia Session: Iskandar Abdullaev, CAREC, 15th January UN Water Zaragoza Confe...water-decade
Dr. Iskandar Abdullaev, Regional Environmental Center for Central Asia (CAREC)
Special Regional Session: Implementing the water related SDGs in the UNECE region
Water and Sanitation Global Grants from Concept to Funding (EN)Rotary International
Convenient access to clean water allows people to lead more
productive, happier lives. Learn about the types of water
and sanitation projects that qualify for global grant funding,
and get tips for building a successful application. We’ll also
discuss ways to support this area of focus by giving to
The Rotary Foundation.
This document summarizes a presentation about improving employment and integration outcomes for Government Assisted Refugees (GARs) in Canada. It finds that GARs have high unemployment, low English skills, unsuitable housing, and poverty. It identifies barriers like language, skills, and large transportation loans requiring repayment. Recommendations include more flexible refugee support programs, extended income support, zero-interest loans, and engaging communities and social enterprises to help GARs integrate.
Everyone should have access to clean water, but unfortunately, this is not the case. How can you identify opportunities for water cooperatives? We have a successful record of maximizing in-country products and stimulating local economies in our projects, and we can help you with your grants and training. Let's work together to create safe communities for all.
The document discusses the findings of a 2011 funding survey conducted by the Lloyds TSB Foundation. It summarizes that most small and medium charities are struggling financially and having difficulty meeting increased demand for services due to lack of funding and government support. However, the Foundation remains committed to providing core funding for charities, especially those assisting disadvantaged communities, and hopes its consistent funding can help address challenges faced during tough economic times.
A sustainable project provides long-term improvements
that community members themselves can support after
grant funding ends. Understand the six components
of sustainability and the role a thorough community
assessment can play in ensuring project sustainability.
What are District Designated Funds (DDFs) and how
can they be used? The rules for using DDFs might seem
complicated, so we’ll help you understand how you can use
DDFs to pay for club or district projects, district grants, and
global grants. Learn what happens when DDFs are not spent
in a year, and how these rollover balances can be designated
to support areas such as the Rotary Peace Centers, PolioPlus,
or areas of focus.
Rotary Community Corps: Community Solutions for Community ChallengesRotary International
A Rotary Community Corps (RCC) is a group of non-Rotarians who share our commitment to service. RCC members plan and carry out projects in their communities and support local Rotary club projects. Nearly 8,700 RCCs in 90 countries are working to develop future leaders and conducting effective service. You will learn about the role of RCCs in community development, how to establish an RCC, and how to partner with RCCs on projects.
The document summarizes the findings of an evaluation of the UK's Phoenix Fund, which provided funding to encourage enterprise in disadvantaged areas and among underrepresented groups. Key findings include:
1) Targeted, specialist approaches were most effective at reaching groups like migrants and ethnic minorities.
2) While achieving social impacts, specialist models struggled with financial sustainability and had limited connections to mainstream support.
3) Mainstream services did not effectively serve disadvantaged communities. People often needed holistic, intensive support beyond business plans.
4) Self-employment was important for groups facing labor market discrimination. It provided income and a stepping stone to jobs.
Be in the know about Future Vision
Future Vision is the strategic plan that will lead The Rotary Foundation into the next century. By aligning projects and activities and giving Rotary clubs more control over grant money, Future Vision will strengthen the impact of the programs that clubs support.
The document provides an overview of the Pediatric Cancer Research Foundation (PCRF) chapter in the United Arab Emirates in 2012. Some key details include:
- The PCRF has treated over 1,000 injured Arab children since 1991 by sending them abroad for free medical care worth over $50 million.
- The UAE chapter treated 12 patients in 2012 and has treated 69 patients total, partnering with local charities and medical facilities.
- The chapter organized various fundraising and awareness events in 2012 and had over 60 local/regional media mentions.
- Goals for 2013 include treating 12 more medical cases, conducting more outreach to volunteers and the medical community, and organizing events across the U
Adapting the MpowermentProject to Serve Spanish-speaking Hispanic MSM, Ages 1...CDC NPIN
The document summarizes the adaptation of the Mpowerment Project to serve young, Spanish-speaking Hispanic MSM in Orange County, CA. Key aspects included keeping the original 8 core elements and 7 guiding principles while integrating cultural competency and language. Outreach strategies like theatrical performances and the "Mr. SOMOS" safer sex video competition engaged over 500 participants. The event was successfully planned and implemented with community support. Evaluation found high rates of testing and core group meeting attendance.
Presentation slides from a session for the ARA Section for Business Records April 2015, understanding archive service accreditation for business archives
NACCHO 2018 National Conference - NDIS and the Aboriginal Services SectorNACCHOpresentations
The document discusses the National Disability Insurance Scheme (NDIS) and its services for Aboriginal communities. It notes that there are currently over 9,000 Indigenous participants in the NDIS. It also discusses several service enhancements and pathways within the NDIS that are focused on supporting Aboriginal and Torres Strait Islander participants, including community connectors, culturally appropriate services, and addressing the lack of local service providers in remote communities. Finally, it discusses ways the NDIS is working to improve access and planning processes for Indigenous communities.
This document outlines a transition to a modernized approach for providing immigrant services. Key points include:
- The new model will provide integrated services based on clients' needs and goals, including orientation, language skills, employment assistance, and welcoming communities programs.
- Services will be client-centered and involve comprehensive intake, assessments, case management, referrals and outcome evaluations.
- The goal is for clients to feel welcomed in their new community, participate fully through social connections and civic involvement, and have opportunities for meaningful employment.
- A team approach involving staff, partners and stakeholders from various sectors is needed to deliver services both in the main office and throughout the community. Regular evaluation will ensure the services and outcomes
This document provides an overview of Archive Service Accreditation. It discusses the accreditation mission statement which aims to improve the viability and visibility of UK archives. The scheme is supported by several partners and involves a standardized process where archive services apply online and are assessed. If approved, services receive accreditation which is maintained for three years. The document outlines the three modules that make up the accreditation standard: organizational health, collections, and stakeholders. It provides details on the requirements and process for applying. Guidance and support is available to help services work towards accreditation.
This document provides an introduction to archive service accreditation. It aims to help participants understand the role, benefits and structure of the accreditation standard. It outlines the accreditation process, including requirements for different types of archives services and how applications are assessed. The document also discusses how accreditation can help archives services improve sustainability, management and community recognition. Finally, it encourages participants to consider how accreditation could benefit their own service and when they may apply.
This document outlines Kent County Council's efforts to embed arts and culture within their community mental health and wellbeing services. It discusses establishing partnerships between public health, adult social care, and arts organizations. A cultural commissioning program was launched, which included developing a theory of change and conducting a tender for mental health and wellbeing services. The outcome was Live Well Kent, a network of over 60 delivery partners, including 15 from the arts sector. It focuses on person-centered and community-based services. Evaluation efforts include tracking outcomes and measuring the network's impact on areas like wellbeing, acute mental health, and NHS costs. Next steps involve continuing to develop the arts offer and flexible delivery network to meet community needs.
This document summarizes the development of new online resources to help staff providing end-of-life care in residential aged care facilities. It describes the challenges of caring for aging populations with comorbidities like dementia. A new online hub was created with content and tools for residential aged care workers, residents, and families. It was developed through partnerships with industry groups and contains sections on care issues, communication, and resources. The goal is to recognize the important role of residential aged care facilities in end-of-life care and support workers through an accessible online knowledge hub.
Commissioning Integrated models of care
Kent LTC Year of Care Commissioning Early Implementer Site
Alison Davis, Integration Programme Health and Social Care, Working on behalf of Kent County Council and South Kent Coast and Thanet CCG's
Archive Service Accreditation workshops - introductionMelinda Haunton
A series of regional workshops introducing Archive Service Accreditation to applicants in England, supported by Archives and Records Association.
Content is provided by the Archive Service Accreditation partners and can be repurposed to support the scheme and to support developing archive services.
This document summarizes the work of the Black Creek Financial Action Network (BCFAN), a collaborative network in Toronto's Jane and Finch neighborhood working to improve financial literacy. BCFAN coordinates financial education events and advocacy, shares best practices, and researches programs. Its accomplishments include studies on youth financial literacy, payday loans, and retiring with low income. Challenges include maintaining membership and engaging banks. BCFAN members include social service agencies and academic institutions. The co-chairs are named for more information.
Mark Moran Adapting development practice to Indigenous contextDevelopment Futures
This document discusses several key points about indigenous development:
- Indigenous peoples make up about 5% of the world's population but 10% of the poor, facing significant disadvantages. Their contexts are complex with heterogeneity across communities.
- Development approaches for indigenous peoples need to recognize their political identities and rights frameworks while empowering capabilities for self-governance. Locally-based livelihoods may be prioritized over mainstream models.
- Problem-driven and iterative approaches work best for complex indigenous problems, engaging local stakeholders and learning from experiences. Principles for effective practice emphasize long-term participation, rights, cultural respect, and indigenous-led solutions.
Self Directed Support and Community OrganisationsCitizen Network
This document discusses self-directed support and community organizations. It provides information about the National Disability Insurance Scheme (NDIS) including what it is, who it supports, and how individuals can access funding. It also discusses issues with the NDIS including it being overengineered and bureaucratic. The document then focuses on the organization Avivo, describing their approach of empowering employees and individuals through self-managing teams, investing in communities, co-design, and peer support.
Everyone should have access to clean water, but unfortunately, this is not the case. How can you identify opportunities for water cooperatives? We have a successful record of maximizing in-country products and stimulating local economies in our projects, and we can help you with your grants and training. Let's work together to create safe communities for all.
The document discusses the findings of a 2011 funding survey conducted by the Lloyds TSB Foundation. It summarizes that most small and medium charities are struggling financially and having difficulty meeting increased demand for services due to lack of funding and government support. However, the Foundation remains committed to providing core funding for charities, especially those assisting disadvantaged communities, and hopes its consistent funding can help address challenges faced during tough economic times.
A sustainable project provides long-term improvements
that community members themselves can support after
grant funding ends. Understand the six components
of sustainability and the role a thorough community
assessment can play in ensuring project sustainability.
What are District Designated Funds (DDFs) and how
can they be used? The rules for using DDFs might seem
complicated, so we’ll help you understand how you can use
DDFs to pay for club or district projects, district grants, and
global grants. Learn what happens when DDFs are not spent
in a year, and how these rollover balances can be designated
to support areas such as the Rotary Peace Centers, PolioPlus,
or areas of focus.
Rotary Community Corps: Community Solutions for Community ChallengesRotary International
A Rotary Community Corps (RCC) is a group of non-Rotarians who share our commitment to service. RCC members plan and carry out projects in their communities and support local Rotary club projects. Nearly 8,700 RCCs in 90 countries are working to develop future leaders and conducting effective service. You will learn about the role of RCCs in community development, how to establish an RCC, and how to partner with RCCs on projects.
The document summarizes the findings of an evaluation of the UK's Phoenix Fund, which provided funding to encourage enterprise in disadvantaged areas and among underrepresented groups. Key findings include:
1) Targeted, specialist approaches were most effective at reaching groups like migrants and ethnic minorities.
2) While achieving social impacts, specialist models struggled with financial sustainability and had limited connections to mainstream support.
3) Mainstream services did not effectively serve disadvantaged communities. People often needed holistic, intensive support beyond business plans.
4) Self-employment was important for groups facing labor market discrimination. It provided income and a stepping stone to jobs.
Be in the know about Future Vision
Future Vision is the strategic plan that will lead The Rotary Foundation into the next century. By aligning projects and activities and giving Rotary clubs more control over grant money, Future Vision will strengthen the impact of the programs that clubs support.
The document provides an overview of the Pediatric Cancer Research Foundation (PCRF) chapter in the United Arab Emirates in 2012. Some key details include:
- The PCRF has treated over 1,000 injured Arab children since 1991 by sending them abroad for free medical care worth over $50 million.
- The UAE chapter treated 12 patients in 2012 and has treated 69 patients total, partnering with local charities and medical facilities.
- The chapter organized various fundraising and awareness events in 2012 and had over 60 local/regional media mentions.
- Goals for 2013 include treating 12 more medical cases, conducting more outreach to volunteers and the medical community, and organizing events across the U
Adapting the MpowermentProject to Serve Spanish-speaking Hispanic MSM, Ages 1...CDC NPIN
The document summarizes the adaptation of the Mpowerment Project to serve young, Spanish-speaking Hispanic MSM in Orange County, CA. Key aspects included keeping the original 8 core elements and 7 guiding principles while integrating cultural competency and language. Outreach strategies like theatrical performances and the "Mr. SOMOS" safer sex video competition engaged over 500 participants. The event was successfully planned and implemented with community support. Evaluation found high rates of testing and core group meeting attendance.
Presentation slides from a session for the ARA Section for Business Records April 2015, understanding archive service accreditation for business archives
NACCHO 2018 National Conference - NDIS and the Aboriginal Services SectorNACCHOpresentations
The document discusses the National Disability Insurance Scheme (NDIS) and its services for Aboriginal communities. It notes that there are currently over 9,000 Indigenous participants in the NDIS. It also discusses several service enhancements and pathways within the NDIS that are focused on supporting Aboriginal and Torres Strait Islander participants, including community connectors, culturally appropriate services, and addressing the lack of local service providers in remote communities. Finally, it discusses ways the NDIS is working to improve access and planning processes for Indigenous communities.
This document outlines a transition to a modernized approach for providing immigrant services. Key points include:
- The new model will provide integrated services based on clients' needs and goals, including orientation, language skills, employment assistance, and welcoming communities programs.
- Services will be client-centered and involve comprehensive intake, assessments, case management, referrals and outcome evaluations.
- The goal is for clients to feel welcomed in their new community, participate fully through social connections and civic involvement, and have opportunities for meaningful employment.
- A team approach involving staff, partners and stakeholders from various sectors is needed to deliver services both in the main office and throughout the community. Regular evaluation will ensure the services and outcomes
This document provides an overview of Archive Service Accreditation. It discusses the accreditation mission statement which aims to improve the viability and visibility of UK archives. The scheme is supported by several partners and involves a standardized process where archive services apply online and are assessed. If approved, services receive accreditation which is maintained for three years. The document outlines the three modules that make up the accreditation standard: organizational health, collections, and stakeholders. It provides details on the requirements and process for applying. Guidance and support is available to help services work towards accreditation.
This document provides an introduction to archive service accreditation. It aims to help participants understand the role, benefits and structure of the accreditation standard. It outlines the accreditation process, including requirements for different types of archives services and how applications are assessed. The document also discusses how accreditation can help archives services improve sustainability, management and community recognition. Finally, it encourages participants to consider how accreditation could benefit their own service and when they may apply.
This document outlines Kent County Council's efforts to embed arts and culture within their community mental health and wellbeing services. It discusses establishing partnerships between public health, adult social care, and arts organizations. A cultural commissioning program was launched, which included developing a theory of change and conducting a tender for mental health and wellbeing services. The outcome was Live Well Kent, a network of over 60 delivery partners, including 15 from the arts sector. It focuses on person-centered and community-based services. Evaluation efforts include tracking outcomes and measuring the network's impact on areas like wellbeing, acute mental health, and NHS costs. Next steps involve continuing to develop the arts offer and flexible delivery network to meet community needs.
This document summarizes the development of new online resources to help staff providing end-of-life care in residential aged care facilities. It describes the challenges of caring for aging populations with comorbidities like dementia. A new online hub was created with content and tools for residential aged care workers, residents, and families. It was developed through partnerships with industry groups and contains sections on care issues, communication, and resources. The goal is to recognize the important role of residential aged care facilities in end-of-life care and support workers through an accessible online knowledge hub.
Commissioning Integrated models of care
Kent LTC Year of Care Commissioning Early Implementer Site
Alison Davis, Integration Programme Health and Social Care, Working on behalf of Kent County Council and South Kent Coast and Thanet CCG's
Archive Service Accreditation workshops - introductionMelinda Haunton
A series of regional workshops introducing Archive Service Accreditation to applicants in England, supported by Archives and Records Association.
Content is provided by the Archive Service Accreditation partners and can be repurposed to support the scheme and to support developing archive services.
This document summarizes the work of the Black Creek Financial Action Network (BCFAN), a collaborative network in Toronto's Jane and Finch neighborhood working to improve financial literacy. BCFAN coordinates financial education events and advocacy, shares best practices, and researches programs. Its accomplishments include studies on youth financial literacy, payday loans, and retiring with low income. Challenges include maintaining membership and engaging banks. BCFAN members include social service agencies and academic institutions. The co-chairs are named for more information.
Mark Moran Adapting development practice to Indigenous contextDevelopment Futures
This document discusses several key points about indigenous development:
- Indigenous peoples make up about 5% of the world's population but 10% of the poor, facing significant disadvantages. Their contexts are complex with heterogeneity across communities.
- Development approaches for indigenous peoples need to recognize their political identities and rights frameworks while empowering capabilities for self-governance. Locally-based livelihoods may be prioritized over mainstream models.
- Problem-driven and iterative approaches work best for complex indigenous problems, engaging local stakeholders and learning from experiences. Principles for effective practice emphasize long-term participation, rights, cultural respect, and indigenous-led solutions.
Self Directed Support and Community OrganisationsCitizen Network
This document discusses self-directed support and community organizations. It provides information about the National Disability Insurance Scheme (NDIS) including what it is, who it supports, and how individuals can access funding. It also discusses issues with the NDIS including it being overengineered and bureaucratic. The document then focuses on the organization Avivo, describing their approach of empowering employees and individuals through self-managing teams, investing in communities, co-design, and peer support.
The document summarizes key points from a meeting of the National Body for Home Improvement Agencies in London in October 2019. It discusses the DFG Quality Standard which sets out best practices for home adaptation services and identifies common areas for improvement. It also provides an overview of the HIA Quality Mark which assesses Home Improvement Agencies against objectives related to their services, clients, staffing, and governance.
This document discusses the relationship between housing and health, and innovative housing options for older adults. It notes that home modifications can prevent costly falls and injuries, delay entry into residential care, and reduce hospital readmissions. The document then addresses perceived challenges for organizations in providing housing and care, including developing a future vision, addressing sustainability concerns, and fostering innovation. It also discusses the health drivers for good quality housing, an aging population's changing needs and preferences, and general facts about older adults' living situations.
CSR Hub India develops and implements social development initiatives for corporates and NGOs. They help design, plan, implement, monitor, and assess social interventions. Their team has experience in development communication, branding, and advertising. They have worked on projects related to health, financial inclusion, livelihoods, and skills building. Their services include strategic planning, implementation, impact assessment, documentation, and developing mobile apps for monitoring and evaluation. They have worked with organizations like Avahan on HIV/AIDS projects across multiple states in India.
The document discusses the Edmonton Mennonite Centre for Newcomers (EMCN), which has been serving immigrants in Edmonton for over 30 years. EMCN has over 120 staff members and 200 volunteers. It provides over 35 settlement and integration programs across 3 locations, including language training, employment services, programs for internationally trained professionals, and services for survivors of torture and trauma. The document also describes the Canadian Immigrant Integration Program (CIIP), which EMCN operates. CIIP helps immigrants prepare for integration to Canada while still overseas through services in various global locations.
This document discusses India's progress towards achieving "Everyone Forever" (EF), which means ensuring everyone has sustainable access to water and sanitation services indefinitely. It notes that while coverage is nearly universal, over 30% of systems are not functioning properly. The document outlines factors like existing policies and investments that could support EF, but notes financing is not currently designed for long-term resilience. It proposes developing service delivery models, monitoring, and financing plans to achieve EF through collaboration between various stakeholders at national, state, district and community levels. Success would be measured by impact indicators like the percentage of people with reliable water supply meeting quality standards and user satisfaction levels.
The Community Foundation for Greater Atlanta was founded in 1951 by Atlanta's four largest banks to serve as a permanent charitable resource for the metropolitan Atlanta region. It is now one of the largest community foundations in the country with over $700 million in assets across 1100 funds. The Foundation provides philanthropic services like donor advised funds and supports community initiatives and partnerships to address critical issues in the region. It aims to engage donors, strengthen the nonprofit sector, and advance the public good through grantmaking and other programs.
Similar to E9 Supporting Government Assisted Refugees: ACoordinated Service Delivery Model_Yasmine Dossal & Donna Morrison (20)
Overseas - Pre Arrival Services (CIIP) - Thomas Hopeocasiconference
This document provides information about the Canadian Immigrant Integration Program (CIIP), a voluntary pre-arrival program that helps skilled immigrants prepare for economic success in Canada. CIIP provides group orientations, personalized action plans, and connections to partners across Canada to give immigrants resources and a support network. Studies show CIIP clients find employment faster, at higher rates, and in their field of work compared to non-CIIP clients. The program aims to give immigrants a realistic understanding of opportunities and challenges in Canada.
Naomi Alboim - New Directions in Refugee Re-Settlementocasiconference
The document proposes new directions for Canada's refugee resettlement program, including facilitating family reunification for refugees in Canada, expanding private sponsorship, improving support for government-assisted refugees, and enhancing refugee labour market integration. It recommends pilot projects matching refugees with jobs in communities and sectors needing workers, such as agriculture, tourism, and food processing. These projects would provide language training, cultural orientation, and ongoing support to help refugees find employment and integrate into their new communities.
Post- Secondary Programming and Services for Immigrants - Alex Irwinocasiconference
This document summarizes immigrant programming and services for immigrants at Ontario colleges, with a focus on George Brown College. It provides statistics on immigration trends in Ontario and the GTA, and an overview of programming options at Ontario colleges. Specific programming at George Brown is then outlined, including pre-entry advising and assessments, bridging programs, language and workplace skills training, and the role of the provincial CSIPS committee in coordinating immigrant services across colleges. Challenges from changing federal immigration policies are also noted.
If you're not counted you dont count - Notisha Massaquoiocasiconference
This document discusses the importance of communities conducting their own research to accurately represent themselves and address issues that affect them. It outlines Women's Health in Women's Hands CHC's research strategy and objectives, which aim to build knowledge about racialized women's health, foster leadership skills, and ensure research influences programs and policy. Their research priorities are set through staff and client surveys. The organization disseminates findings through knowledge-exchange forums and ensures partnerships with academics benefit communities. Conducting their own research allows issues impacting immigrant and racialized women to be properly addressed.
Agency of the Future Presentation - Mario Callaocasiconference
This document discusses an initiative called the Agency of the Future Project aimed at developing a new business model for immigrant service agencies. It seeks to adapt agencies to emerging opportunities and constraints by identifying and replicating innovative processes from settlement agencies. The project will analyze promising practices like a consortium of agencies assisting internationally-trained individuals and a welcome center system of immigrant service hubs. The goal is to establish new service lines that can be commercialized as social enterprises to give agencies a more business-oriented approach.
The Importance of Research in the Immigrant and Refugee Serving Sector- Notis...ocasiconference
This document discusses the importance of communities conducting their own research to accurately represent themselves and address issues that affect them. It outlines how Women's Health in Women's Hands CHC started their research program in 1999 due to a lack of literature on women's health issues. Their objectives are to build knowledge about racialized women's health, foster leadership, inform programs/services, and ensure knowledge is shared widely. They conduct needs assessments and surveys to identify research priorities and have partnered with academics. The research aims to empower communities and influence policy. Accurate representation in research is critical so communities are not defined by weaknesses but by their strengths.
Cic settlement summit presentation o nv8-day 1-no notesocasiconference
This document provides an overview and summary of settlement programs in Ontario from the perspective of Citizenship and Immigration Canada (CIC). It discusses trends in settlement service usage in Ontario from 2005-2013, including increases in the number of clients accessing different services. Partnerships with community organizations and multilingual staff are identified as enabling factors for service providers. The most common client needs in Ontario relate to specialized language training and additional employment assistance.
OCASI Summit Day 2 - Express Entry System 2014ocasiconference
The document outlines Canada's new Express Entry system for skilled foreign workers, which will launch in January 2015. It will manage applications for economic immigration programs like the Federal Skilled Worker Program online. Candidates will create an Express Entry profile, be ranked, and potentially receive an Invitation to Apply for permanent residence within 6 months if they have a job offer, provincial nomination, or are highly ranked. It aims to select candidates most likely to succeed and streamline the application process.
Using Community Research to inform Health and Social Policy for Immigrant And...ocasiconference
The Wellesley Institute conducts community-based policy research focused on the social determinants of health. They have supported community-based research approaches and policy-focused research grounded in local data. A case study described involved assessing health impacts of changes to Ontario's Interim Federal Health Program through surveys of healthcare providers, demonstrating how community data can inform policy. The Institute is also collaborating on a project gathering perspectives of temporary foreign workers on impacts of relevant policies through surveys and interviews.
Cic settlement summit presentation o nv8-day 2-no notesocasiconference
This document provides an overview and summary of settlement programs in Ontario from the perspective of Citizenship and Immigration Canada (CIC). It discusses trends in settlement service usage in Ontario from 2005-2013, including increases in the number of unique clients and services provided. The top needs of newcomers in Ontario are reported to be language training, particularly workplace-specific and skills-focused courses, and assistance with employment, including job search support and access to employment services. Partnerships with organizations and volunteers are highlighted as enabling successful service delivery.
A6 contribution agreement oct 23 semhar and carlyocasiconference
This document provides an overview of contribution agreements between organizations and the Government of Canada for providing services to newcomers. It discusses key aspects of the contribution agreement lifecycle including planning, assessing proposals, negotiating agreements, monitoring funding usage, and closing out agreements. The document outlines accountability requirements and defines the difference between grants and contributions.
Title: Sense of Taste
Presenter: Dr. Faiza, Assistant Professor of Physiology
Qualifications:
MBBS (Best Graduate, AIMC Lahore)
FCPS Physiology
ICMT, CHPE, DHPE (STMU)
MPH (GC University, Faisalabad)
MBA (Virtual University of Pakistan)
Learning Objectives:
Describe the structure and function of taste buds.
Describe the relationship between the taste threshold and taste index of common substances.
Explain the chemical basis and signal transduction of taste perception for each type of primary taste sensation.
Recognize different abnormalities of taste perception and their causes.
Key Topics:
Significance of Taste Sensation:
Differentiation between pleasant and harmful food
Influence on behavior
Selection of food based on metabolic needs
Receptors of Taste:
Taste buds on the tongue
Influence of sense of smell, texture of food, and pain stimulation (e.g., by pepper)
Primary and Secondary Taste Sensations:
Primary taste sensations: Sweet, Sour, Salty, Bitter, Umami
Chemical basis and signal transduction mechanisms for each taste
Taste Threshold and Index:
Taste threshold values for Sweet (sucrose), Salty (NaCl), Sour (HCl), and Bitter (Quinine)
Taste index relationship: Inversely proportional to taste threshold
Taste Blindness:
Inability to taste certain substances, particularly thiourea compounds
Example: Phenylthiocarbamide
Structure and Function of Taste Buds:
Composition: Epithelial cells, Sustentacular/Supporting cells, Taste cells, Basal cells
Features: Taste pores, Taste hairs/microvilli, and Taste nerve fibers
Location of Taste Buds:
Found in papillae of the tongue (Fungiform, Circumvallate, Foliate)
Also present on the palate, tonsillar pillars, epiglottis, and proximal esophagus
Mechanism of Taste Stimulation:
Interaction of taste substances with receptors on microvilli
Signal transduction pathways for Umami, Sweet, Bitter, Sour, and Salty tastes
Taste Sensitivity and Adaptation:
Decrease in sensitivity with age
Rapid adaptation of taste sensation
Role of Saliva in Taste:
Dissolution of tastants to reach receptors
Washing away the stimulus
Taste Preferences and Aversions:
Mechanisms behind taste preference and aversion
Influence of receptors and neural pathways
Impact of Sensory Nerve Damage:
Degeneration of taste buds if the sensory nerve fiber is cut
Abnormalities of Taste Detection:
Conditions: Ageusia, Hypogeusia, Dysgeusia (parageusia)
Causes: Nerve damage, neurological disorders, infections, poor oral hygiene, adverse drug effects, deficiencies, aging, tobacco use, altered neurotransmitter levels
Neurotransmitters and Taste Threshold:
Effects of serotonin (5-HT) and norepinephrine (NE) on taste sensitivity
Supertasters:
25% of the population with heightened sensitivity to taste, especially bitterness
Increased number of fungiform papillae
Ozempic: Preoperative Management of Patients on GLP-1 Receptor Agonists Saeid Safari
Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
ASA GUIDELINE
NYSORA Guideline
2 Case Reports of Gastric Ultrasound
These lecture slides, by Dr Sidra Arshad, offer a quick overview of the physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar lead (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
6. Describe the flow of current around the heart during the cardiac cycle
7. Discuss the placement and polarity of the leads of electrocardiograph
8. Describe the normal electrocardiograms recorded from the limb leads and explain the physiological basis of the different records that are obtained
9. Define mean electrical vector (axis) of the heart and give the normal range
10. Define the mean QRS vector
11. Describe the axes of leads (hexagonal reference system)
12. Comprehend the vectorial analysis of the normal ECG
13. Determine the mean electrical axis of the ventricular QRS and appreciate the mean axis deviation
14. Explain the concepts of current of injury, J point, and their significance
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. Chapter 3, Cardiology Explained, https://www.ncbi.nlm.nih.gov/books/NBK2214/
7. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...Donc Test
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micro teaching on communication m.sc nursing.pdfAnurag Sharma
Microteaching is a unique model of practice teaching. It is a viable instrument for the. desired change in the teaching behavior or the behavior potential which, in specified types of real. classroom situations, tends to facilitate the achievement of specified types of objectives.
Basavarajeeyam is an important text for ayurvedic physician belonging to andhra pradehs. It is a popular compendium in various parts of our country as well as in andhra pradesh. The content of the text was presented in sanskrit and telugu language (Bilingual). One of the most famous book in ayurvedic pharmaceutics and therapeutics. This book contains 25 chapters called as prakaranas. Many rasaoushadis were explained, pioneer of dhatu druti, nadi pareeksha, mutra pareeksha etc. Belongs to the period of 15-16 century. New diseases like upadamsha, phiranga rogas are explained.
Title: Sense of Smell
Presenter: Dr. Faiza, Assistant Professor of Physiology
Qualifications:
MBBS (Best Graduate, AIMC Lahore)
FCPS Physiology
ICMT, CHPE, DHPE (STMU)
MPH (GC University, Faisalabad)
MBA (Virtual University of Pakistan)
Learning Objectives:
Describe the primary categories of smells and the concept of odor blindness.
Explain the structure and location of the olfactory membrane and mucosa, including the types and roles of cells involved in olfaction.
Describe the pathway and mechanisms of olfactory signal transmission from the olfactory receptors to the brain.
Illustrate the biochemical cascade triggered by odorant binding to olfactory receptors, including the role of G-proteins and second messengers in generating an action potential.
Identify different types of olfactory disorders such as anosmia, hyposmia, hyperosmia, and dysosmia, including their potential causes.
Key Topics:
Olfactory Genes:
3% of the human genome accounts for olfactory genes.
400 genes for odorant receptors.
Olfactory Membrane:
Located in the superior part of the nasal cavity.
Medially: Folds downward along the superior septum.
Laterally: Folds over the superior turbinate and upper surface of the middle turbinate.
Total surface area: 5-10 square centimeters.
Olfactory Mucosa:
Olfactory Cells: Bipolar nerve cells derived from the CNS (100 million), with 4-25 olfactory cilia per cell.
Sustentacular Cells: Produce mucus and maintain ionic and molecular environment.
Basal Cells: Replace worn-out olfactory cells with an average lifespan of 1-2 months.
Bowman’s Gland: Secretes mucus.
Stimulation of Olfactory Cells:
Odorant dissolves in mucus and attaches to receptors on olfactory cilia.
Involves a cascade effect through G-proteins and second messengers, leading to depolarization and action potential generation in the olfactory nerve.
Quality of a Good Odorant:
Small (3-20 Carbon atoms), volatile, water-soluble, and lipid-soluble.
Facilitated by odorant-binding proteins in mucus.
Membrane Potential and Action Potential:
Resting membrane potential: -55mV.
Action potential frequency in the olfactory nerve increases with odorant strength.
Adaptation Towards the Sense of Smell:
Rapid adaptation within the first second, with further slow adaptation.
Psychological adaptation greater than receptor adaptation, involving feedback inhibition from the central nervous system.
Primary Sensations of Smell:
Camphoraceous, Musky, Floral, Pepperminty, Ethereal, Pungent, Putrid.
Odor Detection Threshold:
Examples: Hydrogen sulfide (0.0005 ppm), Methyl-mercaptan (0.002 ppm).
Some toxic substances are odorless at lethal concentrations.
Characteristics of Smell:
Odor blindness for single substances due to lack of appropriate receptor protein.
Behavioral and emotional influences of smell.
Transmission of Olfactory Signals:
From olfactory cells to glomeruli in the olfactory bulb, involving lateral inhibition.
Primitive, less old, and new olfactory systems with different path
Rasamanikya is a excellent preparation in the field of Rasashastra, it is used in various Kushtha Roga, Shwasa, Vicharchika, Bhagandara, Vatarakta, and Phiranga Roga. In this article Preparation& Comparative analytical profile for both Formulationon i.e Rasamanikya prepared by Kushmanda swarasa & Churnodhaka Shodita Haratala. The study aims to provide insights into the comparative efficacy and analytical aspects of these formulations for enhanced therapeutic outcomes.
share - Lions, tigers, AI and health misinformation, oh my!.pptxTina Purnat
• Pitfalls and pivots needed to use AI effectively in public health
• Evidence-based strategies to address health misinformation effectively
• Building trust with communities online and offline
• Equipping health professionals to address questions, concerns and health misinformation
• Assessing risk and mitigating harm from adverse health narratives in communities, health workforce and health system
2. Agenda
Welcome & Introductions
Workshop Outcomes
Resettlement Assistance Program (RAP)
Life Skills Program
Client Support Services Project (CSS)
Client Centered Approach
Resources
Success Stories
3. Introductions
• Name
• Agency / City
• Work you do
• Any knowledge of the Resettlement
Assistance Program (RAP)
• Any experience working with Government
Assisted Refugees (GARs)
4. Workshop Outcomes
• Better informed about the Resettlement Assistance
Program (RAP)
• Better informed about the Life Skills Program
• Better informed about the various Client Support Services
project models
• Best practices working with multiple partners
• In-depth needs assessment
• Developing an Action Plan
• Components of case management
• Knowledge of multiple resources in the community
• Success stories
• Opportunities to work together
6. Canada’s Role in the
Resettlement Process
• Part of Canada’s international humanitarian commitment
• Canada’s Immigration and Refugee Protection Act (IRPA)
allows foreign nationals to apply for refugee protection
while outside Canada
• Government Assisted Refugees (GARs) are persons
assessed overseas to be people in need of protection &
resettlement. They are not refugee claimants.
• Canada has two Resettlement Programs:
Resettlement Assistance Program (RAP)
Private Sponsorship of Refugees (PSR)
7. How GARs are Selected?
• United Nations High Commission for Refugees (UNHCR)
refers cases to Canadian visa offices overseas
• Refugee completes “Application for Permanent
Residence”
• Changes in selection from IRPA 2002
• Focus now on need for protection
• GARs exempt from “ability to establish”
• Assisted with travel by International Organization for
Migration (IOM)
• Loans are provided to cover transportation costs
• Matched with a destination community in Canada
8. Number of GARs Arriving in
Canada?
• Canada resettles = 7,500 Government Assisted Refugees
• Ontario receives = 2,300, in six communities:
Toronto, Ottawa, Hamilton, London, Kitchener &
Windsor
• Local
Toronto 750 London 280
Ottawa 380 Kitchener 280
Hamilton 320 Windsor 300
9. Source Countries for
Current GARs
• Afghanistan
• Iraq
• Myanmar – Karen speaking (formerly known as Burma)
• Iran
• Colombia
• Somalia
• Ethiopia
• Democratic Republic of Congo
• Sudan
• Liberia
• Eritrea
10. Characteristics of GARs that
come to Ontario
• Many come to join family and friends
• Many have spent years in refugee camps or lived in a rural,
non-western, non-industrialized environment
• No familiarity with technology and systems
• No experience looking after themselves
• Little or no financial resources
• Range of education, language ability, work experience
• Large families of 4 children or more
• Large extended families
• De facto families and family members
• Many have high medical needs
11. The Resettlement Assistance
Program (RAP)
• RAP is a financial assistance program that provides for the
basic needs of life and immediate essential services. It has
two components:
RECEPTIONSERVICES
INCOME SUPPORT
RECEPTION SERVICES:
At the port of entry, Immigrant Reception and Information
Services (IRIS) welcome refugees, help with the immigration
process, and provide transportation and winter clothing.
12. Reception Services (cont’d)
• Reception Centre – temporary accommodation (2
weeks, admission, intake, needs assessment,
meals and immediate emergency needs),
orientation sessions (finance and budgeting,
education, health care, housing, community
mapping and transportation, initial settlement
services (SIN, OHIP, and open bank account),
assistance with permanent accommodation,
ordering and setting up of furniture and
telephone line.
• Life Skills Program and Client Support Services
Program
13. Reception Services (cont’d)
INCOME SUPPORT:
• Mirror social assistance rates (12 months),
special needs (24 months)
• Basic and household needs (rent, food,
transportation and other basic costs)
• Administered by CIC
• One year window
• Income changes
14. Reception Services (cont’d)
• Client Report Form
• Questions on Immigrant loans Call:
1-800-667-7301
• Other Immigration related questions
call: 1-888-242-2100
15. Interim Federal Health
Program (IFH)
• GARs are covered by IFH and OHIP from day one
of their arrival
• Important to review IFH photo document and
expiry date
• Note what is covered by IFH and what is not
• IFH Information Handbook
http://www.fasadmin.com
• Two handouts given to IFH recipients:
1.Medical Benefits
2.Dental Benefits
16. Life Skills Program
Objective: To provide essential help with basic life and functional skills
to refugee families to adapt to life in their new community.
• How to use appliances in a safe & appropriate manner
• Laundry
• Hygiene - personal
• Use of domestic & personal cleaning products
• Canadian plumbing systems & use
• Adjusting to life in high rise apartments (garbage disposal,
recycling, elevators, safety, use of common
areas)
• Products, packaging & simple food preparation
• Budgeting
• Canadian cultural norms in public places
18. Client Support Services
(CSS) Project - Background
GAR Challenges & Issues:
• Difficulties in accessing appropriate community services
• Inability to cope and adapt in new home country
• Increased isolation of GARs in all communities
Settlement Support Challenges:
• RAP & Life Skills programs meet short term needs only
• Programs not adjusted to different client needs (i.e., youth)
• Identifying post-traumatic stress disorder & other needs
• Keeping services in line with process of adaptation
• Increased case load of complex needs; lack of time by staff
• Lack of follow-up and tracking settlement outcomes of GARs
19. Client Support Services
(CSS) Project - Background
2005: “Case Management Pilot Project”
Location: Greater Toronto Area
Delivered by: YMCA of Greater Toronto
Project Goals:
To assist 70 GAR cases (single & families) to develop
a settlement plan / goals for their first year in Canada
Document a case management model that responds
to the needs of GARs
To assist GARs in the following: achieve their goals;
learn about community services; participate in
community activities
20. Client Support Services
(CSS) Project - Background
2006: “Client Support Services Project”
Who?
Project Sites: Reception Centres (6)
• Hamilton – Settlement & Integration Services
Organization (SISO)
• Kitchener – Kitchener-Waterloo Reception Centre
• Toronto – COSTI Immigrant Services
• Ottawa – Catholic Immigration Centre (CIC)
• Windsor – Multicultural Council of Windsor & Essex County
(MCC)
• London – London Cross Cultural Learner Centre (LCCLC)
Project Coordinator: YMCA of Greater Toronto
21. Project Objectives
• To improve GARs access to community services
• To engage community agencies in providing support
services to GARs
• To provide services in a desk-free and mobile
fashion to where GARs are located
• To monitor and evaluate project activities against
specific project goals and refine these activities /
models if needed
• To document best practices, successes and challenges
• To design and document different community-driven
initiatives and formulating innovative models
• Develop coordinated standards / systems to track
project outcomes
• Rollout anticipated for 2009 - 2010
22. CSS Model Highlights
Project Site Model Structure
Hamilton – “Life Coach & Personal Focus on Family/Adult, Youth & Outreach
Mentoring” Art Therapy component
Kitchener – “Newcomer Integration General Case Workers with specific
Program” languages
Outreach component
London – “Partners in Caring: A Community Focus on Trauma Expert, Settlement
Response to Refugee Trauma” Health/Service Navigator
Outreach/Education component
Ottawa – “Community Integration Support Focus on Family/Adult & Youth
Program” Physical & Mental Health Support
Toronto – “Client Support Services” Focus on Family/Adult & Youth
Windsor – “Better Access to Services Focus on Emotional/Mental Health, Health/
in the Community” Settlement, Education & Employment
Youth & Outreach component
23. GARs Arriving at Reception Centre
RAP Life Skills CSS
Welcome Functional Skills Needs Assessment
Orientation One-on-One Settlement Plan (short & long
Temporary Support term goals)
accommodation Monitoring & Follow-up
Documentation Evaluation & Feedback
(SIN, OHIP, Banking) Closure/Transfer
Housing
Community/Settlement Agencies
ISAP, LINC, HOST & SWIS
Health Services
Education
Employment Services
Recreation
Legal
Social Services
24. Coordinator Role
•Support Project Delivery
Document best practices, emerging trends and challenges
Client support service model
Community partnerships & sub-project activities
•Tracking & Reporting
Standardized statistical reports, needs & gaps, client
profile, recommendations to CIC
Tracking summary reports for IFH issues & other
health/mental health needs
New medications being considered, dental &
interpretation approved case by case and awareness of
regional gaps in service
25. Coordinator Role (cont’d)
•Communication & Information Sharing
Annual group meetings, professional development, site
visits
Sharing resources, information & best practices across the
region
Examples: community health/mental health networks,
youth-focused initiatives
Building awareness & relations between project sites
•Budget Management
26. CSS Findings: Needs &
Gaps
•Physical Health Needs
GARs arrive with significant medical needs that require
immediate & on-going attention
Death of family doctors that speak clients’ languages;
shortage of doctors in some regions
Many doctors, dentists & pharmacies do not accept IFH
•Emotional/Mental Needs
Trend towards increased numbers of GARs with mental health
issues
Difficulty finding counsellors who can provide professional
therapy in clients’ language
Long waiting lists for existing counseling services
Fee for service for professional therapy
PTSD observed to cause setbacks in client settlement
27. CSS Findings: Needs &
Gaps (cont’d)
•Learning or Improving English
Assistance with registration for LINC/ESL, literacy classes &
high school
Advocacy needed with LINC classes to adjust class
schedules/attendance (i.e., medical condition, etc)
Literacy classes are challenging for clients who are illiterate in
their own language
Limited childcare for clients with young infants
• Interpretation & Community Services
Lack of skilled & qualified interpreters
Finding volunteer work & summer jobs for youth/families
Youth services (16-18 yrs) do not cater to GAR needs
28. CSS Findings: Needs &
Gaps (cont’d)
•Settlement & Adaptation to new Community
Adjusting to new systems & resources
Lack of essential life skills & ability to make decisions, set
goals, time management & building confidence
Lack of experience living independently (i.e., budgeting)
Assistance with functional skills
On-going information & education support during the first
year
Education to families about prevention of women, child
and elder abuse
29. Top Client Needs: 07-08
Top Common Needs
Comparative of Five Sites
April 2007 - March 2008
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Education and Information Community and Settlement
Health Social Services Housing
Training Sessions Recreation Information
Hamilton 18.0% 15.9% 16.4% 21.3% 15.1% 0.0% 1.8%
Kitchener 48.0% 6.6% 4.5% 0.7% 2.3% 16.0% 2.5%
Ottawa 37.1% 8.2% 1.8% 1.0% 3.8% 1.0% 6.1%
Windsor 63.4% 4.0% 4.2% 0.2% 2.7% 1.4% 2.5%
Toronto 13.7% 10.7% 6.8% 6.8% 4.3% 2.9% 5.0%
Average 36.0% 9.1% 6.7% 6.0% 5.6% 4.3% 3.6%
30. CSS Best Practices
•Coordinated Service Delivery – Working with Existing
Services & Networks in the Community
Collaboration with settlement programs (ISAP, LINC, HOST &
SWIS)
New LINC literacy classes with childminding approved due to
identified gaps in community
HOST program adapted to GAR youth needs
Community mapping of health, mental health, employment
and other related services
Working with community experts to provide training &
support
Broader-based services are aware of GAR needs & issues
while clients are gaining a better understanding of services
available to them
31. CSS Best Practices (cont’d)
•Youth Component
Peer mentoring groups for GAR youth ages 16 to 24
Assisting youth obtain driver’s license
Youth focused workshops on many topics
Techniques developed for family/cultural mediation
Refugee children participate in art project
Youth receive donated re-furbished computer to help with
school work
Partnerships with other agencies to provide leadership
development & community involvement
Youth are empowered to continue education
Youth are engaged in positive activities
Youth are engaged with local community
32. CSS Best Practices (cont’d)
•Supporting Clients to Learn English
Collaboration with LINC Assessment Centres & LINC classes to
identify gaps, track attendance & improve referrals
Coordinate on-site assessments & referrals for large groups
Referrals to alternative programs: HOST, ESL conversation
circle, ESL, volunteering, etc
Pilot of ESL & mother with young infants social group
Clients remain in school and progress through the
language program
Clients become more independent due to improved
communication skills
33. CSS Best Practices (cont’d)
•Physical & Mental Health Community Networks
Working with Public Health for on-site immunization
Advocacy, outreach & education to doctors, dentists &
pharmacists about IFH plan
Information sessions on different health topics
Community health & mental health networks established with
local health care providers & experts
GARs have access to specific services for these needs (i.e.,
family doctor)
Broader-based services are more aware of refugee health
& mental health needs
34. Client Centered Approach -
Model
Core Functions of “Client- Centered Approach”
•Intake interview
•Needs assessment
•Develop a personal settlement plan (short & long term
goals)
•Provide services & identify referrals in the community
•Coordination with various institutions, agencies, etc
•Follow-up, monitoring & re-assessment
•Evaluation & feedback
•File transfer/closure
36. Success Story - 1
•A single mom with 9 kids came from Afghanistan. The
husband had been killed in front of the children who were
naturally traumatized. Supportive counselling was provided
through Access Alliance. Two of the sons were helped with
obtaining surgery. A month after arrival, their apartment
suffered extensive fire damage. Within 24 hours, we
advocated with the landlord and got her another apartment
in the same building. Also advocated with CIC for start-up
funds and the family received $5,000 to purchase personal
belongings, kitchen equipment, etc. In addition, new furniture
was also purchased for them. Over and above, we managed
to have her loan from CIC converted to a contribution.
37. Success Story - 2
•A 22 year old youth who came from a refugee camp in
Thailand was given a ticket for riding a bicycle without a bell.
The ticket was for $110. The CSS youth support worker sought
legal advice from a legal clinic, and accompanied the youth to
defend himself in court. In the meeting with the judge, the
youth declared himself guilty. He also explained that he was a
newcomer to the city. Furthermore, in his country of origin,
there weren’t any rules regarding the use of bicycles. The
judge forgave the ticket and made the youth commit to buy a
bell and learn the pertinent safety rules. The youth viewed
this incident as a learning experience and has gained
increased awareness about his responsibilities as a
newcomer.
38. Success Story - 3
•A male client, aged 35, originally from Burma, who had lived in a camp
for 20 years. Lost his vision at age 14. Arrived in Canada last summer with
his family and with the dream to be able to see again. After arrival in
Canada, the visually impaired client was connected with the Canadian
National Institute for Blind (CNIB).
He received a walking cane, mobility training, and training for
independent living skills at his home. Throughout the training, the CSS
Program provided interpretation services. The client is now able to walk
on his own to the nearest plaza and independently do his shopping.
He has also learned how to cross the street and use public transportation
without assistance. The client is currently connected with an Independent
Living Instructor from CNIB, is learning how to cook simple meals, use the
phone, and use and recognize money.
Even though it is still uncertain that he will see again, the client is feeling
empowered with the skills he has learned and has much more hope in his
future.
39. Success Story - 4
•A senior couple arrived in Toronto in May 2007 as part of a larger
family, including a son, daughter-in-law, and an adult daughter. The
parents are in their early sixties and originally from Burma. For the
past 17 years, they had lived in a Karen refugee camp in Thailand. All
are fluent in Burmese as well as English. The father holds an
engineering degree and the mother is an accountant. During the past
17 years in the camp, the father was engaged in teaching English to
other Karen refugees and in conducting translations. Because of their
fluency in both languages, father, son and daughter were referred to
COSTI’S CITPT program and to Access Alliance where they received a
three day training as interpreters. After completion of the 3 day
training, they were offered on-call jobs as interpreters with the same
organisation as well as with COSTI. The 3 individuals are earning
relatively well. The son has also just found a job as an host worker at
an agency in Jane and Finch area.