The document defines e-commerce as the process of buying and selling goods and services online. It discusses the history and growth of e-commerce from the 1980s to the 2000s. The major categories of e-commerce are business-to-consumer, business-to-business, consumer-to-consumer, mobile commerce, and e-government. Benefits to organizations include global reach, cost reduction, and improved customer relations, while benefits to consumers are more products/services, cheaper prices, and instant delivery. The document also provides examples of e-commerce applications and interesting usage statistics.

2.  E-Commerce overview
1.1 Definition of e-commerce
1.2 Brief history of e-commerce
 E-Commerce categories
2.1 Two major categories
2.2 Other categories
 Benefits of e-commerce
3.1 Benefits to organizations
3.2 Benefits to consumers
 Business applications
 Online shopping
 Interesting facts and figures
 Summary and conclusion
 References

3.  E-Commerce or Electronic commerce is a
process of buying, selling, transferring or
exchanging products, services and information
via electronic and computers

4. 1980s
 The growth and acceptance of credit cards
 Automated teller machines(ATM)
 Telephone banking
 Airline reservation system

5. 2000s
 Many European and American business
companies offered their services through the
World Web Wide
 Since then, People began to associate a word
“e-commerce”

6.  Two major categories
 Other categories

7.  Business-to-consumer (B2C):
Online transactions are made between
businesses and individual consumers. E.g.
Amazon.com; e-Bay.com
 Business-to-business (B2B):
Businesses make online transactions with
other businesses

8.  Consumer-to-consumer (C2C)
 Mobile commerce (m-commerce)
 E-learning
 E-government

9.  Benefits to organizations
 Benefits to consumers

10.  Global reach
 Cost reduction
 Supply chain improvements
 Customization
 Improved customer relations

11.  More products and services
 Cheaper products and services
 Instant delivery
 Information availability
 Participation in auctions

12.  E-mail
 Instant messaging
 Online shopping
 Online banking
 Shopping cart software
 Electronic tickets

13.  Online shopping is the process of buying
goods and services from merchants who sell
on the internet
 Online consumers are evenly split between
men and women and tend to be better
educated, younger, and more affluent then the
general population

14.  Advantages
24-hour access
Ability to comparison shop
The in-home privacy
Variety

16.  In every 1.2 seconds, a Canadian makes a
purchase with their PayPal account

17.  Ninety percent of Canadians do their online
shopping exclusively from home and only one
percent of Canadians shop online exclusively
from work
 Experts predict that online sales will reach US
$328 billion by 2010

18.  e-Commerce has now become a key
component of many organizations in the daily
running of their business
 As the internet and in turn e-commerce has
developed, and continues to evolve and grow,
it is vital that any organization, in any
particular industry, must base its strategic
planning around such a rapidly growing
medium

19.  http://en.wikipedia.org/wiki/Electronic_com
merce
 http://www.wikinvest.com/concept/E-
Commerce
 http://ezinearticles.com/?Types-of-E-
Commerce&id=2002490

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