This document provides instructions for configuring dunning in SAP, which is the process of sending payment reminders to customers with outstanding debts. It discusses defining dunning areas, keys, block reasons, procedures, and updating customer master records with the appropriate dunning settings. The 6-step process includes setting dunning intervals, grace periods, number of levels, and assigning reminder letters to different days in arrears. The goal is to configure a dunning program to send reminders to customers who are 30 days past due without charging interest.

1. SAP Dunning
Configuration
SAP R/3 ENTERPRISE ECC6
Published by Team of SAP Consultants at
SAPTOPJOBS
Visit us at www.sap-topjobs.com
Copyright 2009-11@SAPTOPJOBS
All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any
form, or by any means electronic or mechanical including
photocopying, recording or any information storage and
retrieval system without permission in writing from
SAPTOPJOBS.

2. INDEX
1. DUNNING ---------------------------------------------------------------------------------3
2. DEFINE DUNNING AREAS---------------------------------------------------------4
3. DEFINE DUNNING KEYS-----------------------------------------------------------5
4. DEFINE DUNNING BLOCK REASONS ----------------------------------------6
5. DEFINE DUNNING PROCEDURES ---------------------------------------------8
6. CUSTOMER MASTER RECORD----------------------------------------------- 20

3. 1. Dunning
Sometime the customers may not pay on time. In this case
you can send a payment reminder or a dunning notice to
remind them of their outstanding debts. You can configure
SAP system to dun the customers as well as vendors.
The system duns the open items from a customer or a vendor
in which the overdue item has created a debit balance.
Let us now go through the steps involved in configuring
Dunning.

4. 2. Define Dunning Areas
IMG Financial Accounting Accounts Receivable and
Accounts Payable Business Transactions Dunning
Basic Settings for Dunning Define Dunning Areas
Dunning areas are used if several organizational units
are responsible for carrying out dunning within a
company code. These organizational units are represented by
dunning areas in the SAP system. Dunning areas can
correspond
to a division, a distribution channel, a sales organization or a
business area. The dunning procedure is controlled and the
dunning notices are sent separately per dunning area.
The use of dunning area is optional.
Click
Update the following:
Click

5. 3. Define Dunning Keys
IMG Financial Accounting Accounts Receivable and
Accounts Payable Business Transactions Dunning
Basic Settings for Dunning Define Dunning Keys
Here we can define dunning keys. We will use the SAP
standard Dunning keys which are as follows.
If you select Print sep, then the items are displayed separately.

6. 4. Define Dunning Block Reasons
IMG Financial Accounting Accounts Receivable and
Accounts Payable Business Transactions Dunning
Basic Settings for Dunning Define Dunning Block
Reasons
Here you define the reasons for a dunning block under a key.
The key can be entered in a transaction line item or in the
account of a customer. Blocked items or accounts are not
considered for the dunning run.
You can define your own dunning block reasons.
Double click

7. Click

8. 5. Define Dunning Procedures
IMG Financial Accounting Accounts Receivable and
Accounts Payable Business Transactions Dunning
Dunning Procedure Define Dunning Procedures
Here you enter the settings that control the dunning program
Dunning procedures are company code independent.
They determine the dunning interval, the grace periods
for the due date determination, and the number of
dunning levels.
Click
Update the following:-
We are configuring the dunning program for items which are
in arrears for 30 days. We do not want any interest to be
calculated.

9. Click
You will get a message “Reference dunning procedure has 0
dunning levels”
You can specify a fix charge or have the system
calculate the charge on the basis of percentage rate you
specify.
We will not configure any dunning charges, nevertheless
we see the configuration Screens.
Click
Click

10. Update the following
Click
For dunning levels we assign the number of days in arrears so
that the next letter is printed which is worded differently.
Click
Update the following:

11. Click
Click from the menu path as shown below
Click
Update the following:

12. Click
Click
Click
Click
Update the following:
Click

13. Click
Click
Update the following:
Click
Update the following:

14. Take a drop down in the field Form

15. Click of the

16. Note down the form name and update in the field form
Click

17. Click

18. Click
Click

19. Click
Click

20. 6. Customer Master Record
In the customer master you need update the following fields
for dunning:-
Dunning procedure and dunning areas. If you need to block a
customer from dunning you need to put the dunning block.

21. Good luck and take care.
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22. SAP Dunning
Configuration
SAP R/3 ENTERPRISE ECC6
Published by Team of SAP Consultants at
SAPTOPJOBS
Visit us at www.sap-topjobs.com
Copyright 2009-11@SAPTOPJOBS
All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any
form, or by any means electronic or mechanical including
photocopying, recording or any information storage and
retrieval system without permission in writing from
SAPTOPJOBS.