1. Sam Cox
Summary
An excellent communicator, confident in dealing with people from all walks of life. Ambitious and
focused whilst appreciating the need to remain flexible.
Professional with willingness to learn and succeed in all areas of the business.
Enjoys being part of, as well as managing, motivating and training a successful and productive
team.
Thrives in highly pressurised and challenging working environments.
An experienced and grounded manager willing to get involved with any duties required.
Skills
 Budgeting and finance
 IT Literate
 EPOS and Inventory management
 Development Trainer
 Project management
 Thrives under pressure
Employment History
05/2015 to Current
Manufacturing IT Support Team Leader
Daisy for Jaguar Land Rover – Wolverhampton
Manage a team of computer engineers to ensure all plant floor devices are fully functional and
being used to obtain maximum productivity.
Create and implement systems and procedures as per role requirements.
Produce configuration and installation guides for all plant floor devices.
Manage all types of employee leave, including annual and sick.
Cover aspects of Human Resources duties including, Probation documentation, grievances and
disciplinary procedures.
Troubleshoot and diagnostics of faulty devices.
Delivery managing and reverse logistics.
Maintaining and monitoring stock levels.
Reconfiguring, reprogramming and installation of plant floor devices.
12/2014 to 05/2015
Shift Supervisor
A.F Blakemore & Son – Wolverhampton
Prepare and organise all documentation for the forthcoming workload and ensure all employees
are briefed as to their requirements.
Ensure all customer service targets and employee performance targets are met.
Report any mechanical / machinery faults.
Complete machinery reviews and log details as found.
To be on call for any alarm alerts and key holder duties.
Supervise the day to day warehouse operations including staff and equipment.
Resolve any issues staff may have in a timely manner to keep loss of productivity to a minimum.
Implement and ensure adherence of target KPI’s.

2. 10/2008 to 12/2014
Food & Beverage Manager / Systems Coordinator
Wolverhampton & Worcester Racecourse – Wolverhampton & Worcester
Management responsibility for all catering and event service managers and over 100 casual
employees.
Systems Manager of company’s E.P.O.S. system.
Co-ordination and direction of teams in planning and delivery for events and race day meetings to
achieve commercial objectives.
Development and implementation of coherent strategies for all areas of the catering and event
business to achieve set objectives, targets and business growth.
Financial accountability for profit and loss accounts, with on-going monitoring, reporting and
budget planning.
Ensure compliance with all statutory health and safety and food hygiene regulations.
Development of operational strategies to ensure seamless planning for all new operations and
services.
Continuously look for new business opportunities, income streams, planning new promotions and
initiatives.
Co-ordinated and was responsible for external hospitality event from planning through to delivery.
Secured future business from this event.
Origination and development of new brands and outlets and continued enhancement of existing
retail and hospitality areas in line with customer research.
Menu planning and design across all areas of the business.
Accomplishments
Olympics 2012 logistics team management and support for Greenwich Park
The 2012 Olympics is one of the biggest events England has ever hosted, my role was based at
Greenwich park and was to work closely with the logistics manager to ensure smooth running of
the logistics department. This included strategic planning of deliveries and stock rotation, boosting
team morale due to long hard shift work and working very efficiently. My role comprised of
ensuring all deliveries were accepted and chilled to the correct temperature within the time limit
specified, ensuring that all team members complied with all PPE (personal protective equipment)
legislation and checking that each retail area stock level was correct and ready for service. By
taking part in this event I proved my time management skills, team management skills and
motivational skills.
Education/Qualifications
Wolverhampton University- 2009-2011
HND (Higher National Diploma) – Computing
Northicote High School
A Level - Applied ICT - Grade C
GCSE - Science double award - Grade C
GCSE - English Literature - Grade C
GCSE - English Language - Grade C
GCSE - Mathematics - Grade C
GCSE - BTEC Sport – Pass
NVQ
Sports Leadership - Level 1
BIIAB Cellar Management - Level 2
Food Safety - Level 2
First Aid at Work
Forklift Truck license (Reach)
Driving license (7 years, Clean)
Referees available on request