In this event, we will give a voice to your UiPath robots, and answer any questions you may have regarding the conversational virtual assistants topic. We will cover both the Attended and Unattended integrations, as well as the new platform changes, meant to streamline the development of new chatbots.

1. UNLOCKING THE ENTERPRISE AUTOMATION
WITH AI-DRIVEN VIRTUAL ASSISTANTS
Horia Radoi
International Presales at DRUID

2. MAJOR CHANGES IN THE IT LANDSCAPE
DRUID is at the intersection of the three most important technological
trends driven by the pandemic and its related economic impacts
M A R K E T D R I V E R S
HYPER
AUTOMATION
ANYWHERE
OPERATIONS
TOTAL
EXPERIENCE
New IT operating models will embrace remote operations for digital first, remote first;
digitally enhanced physical spaces, and distributed business capabilities. By 2024,
Gartner predicts 40 percent of organizations will blend virtual and physical
experiences leading to increased workforce productivity and customer reach.
A N Y W H E R E O P E R AT I O N S
Anything that can be automated will be. By 2024, Garter says organizations will lower
operational costs by 30 percent by combining hyperautomation technologies with
redesigned operational processes.
H Y P E R A U T O M AT I O N
Organizations providing interaction, participation and advocacy between customers
and employees directly on their preferred digital channels will outperform competitors
by 25 percent in satisfaction metrics for both customer and employee experience.
T O TA L E X P E R I E N C E

3. 2021
50% of enterprises will
spend more money on
chatbot development
than on mobile apps.
Gartner
2022
Banks can automate up
to 90%, healthcare 73%
of admin tasks.
Business Insider
Cost savings from the
use of chatbots may hit
over $8 billion.
Juniper Research
2023
Chatbots can save banking,
healthcare , retail sectors
up to $11 billion annually.
Business Insider
AI DRIVEN CHATBOTS ARE KEY TO STAY AHEAD OF THE GAME
2024
The overall market size for
chatbots worldwide will be
over $6-7 billion.
Reuters
30% of customer service
costs can be reduced by
AI-powered chatbot.
Market Research
2025
95% of customer
interactions will be
managed through
conversational AI.
Gartner
AI-based chatbots will
become prevalent to
automate contact centers.
Research & Markets

4. WHAT IS
DRUID
DRUID is an AI-driven conversational technology
designed for enterprise productivity.
Developed on a no-code chatbot authoring
platform, DRUID intelligent virtual assistants
save time and money through conversational
automation while boosting user experience.
The power, simplicity and intelligence of our
conversational technology lie in the
revolutionary proprietary NLP engine that
natively supports over 45 languages.
Our native connector with UiPath Product Stack
offers bi-directional communication between
humans and machines. Pre-build connectors with
third party technologies and main core systems
enable businesses and humans reimagine what is
possible with hyper-automated conversational AI.
DRUID can be deployed either on the most secured
cloud infrastructures, or can run entirely on client
infrastructure, with no external AI providers
allowed to interfere with sensitive data.
HUMANIZED
AUTOMATION

5. NLP ENGINE
P R O P R I E T A R Y
Get simp le, intelligent, an d
contextu al an swers in more th an
4 5 lan g u ages
UIPATH PRODUCT
STACK
N A T I V E C O N N E C T O R
A d d conversation al A I cap ab ilities
to th e in d u str y ’s first en d -to-en d
hy p erau tomation p latform
1000+ TENANTS
E N G A G E D C O M M U N I T Y
Clou d in stan c es on all contin ents
en su re tru st an d sec u rity to ou r
customers and dev community
400%+ RETURN
I N S T A N T B E N E F I T S
Less th an 3 month s p ay b ac k in
fin an c ial ser vic es, h ealth care,
an d retail in d u stries.
500+ AI SKILLS
V I R T U A L A S S I S T A N T S
Dep loy 3 x -5 x faster with read y -
made Apps specialized on roles
an d in d u str y -sp ec ific p roc esses.
100+ PARTNERS
G R O W I N G E C O S Y S T E M
A ll over th e world an d strateg ic
global alliances offer smooth
imp lementation p roc ess.
DRUIDAI.COM
F I N D O U T M O R E
WHY
DRUID

6. NOW UIPATH RPA BOTS CAN TALK
G L O B A L A L L I A N C E W I T H U I P A T H
DRUID brings conversational capabilities to RPA bots, adds enhanced cognitive services and
simplifies the completion of tasks. Trigger robots, get feedback and ask for statistics directly
from your preferred digital channel in a natural, human-like manner.
T R I G G E R
R O B O T S
D I R E C T L Y F R O M
C H A T
G E T H U M A N
F E E D B A C K
D U R I N G R P A
P R O C E S S
A S K F O R
S TAT I S T I C S
F R O M U I P A T H
O R C H E S T R A T O R

7. UIPATH HYPERAUTOMATION STACK
G L O B A L A L L I A N C E W I T H U I P A T H
DRUID is part of the UiPath hyperautomation technology stack. You can easily become a fully
automated enterprise with 100s of customer driven capabilities and AI conversational skills
PROCESS MINING
➢ Action Center & Robot Integration
➢ SAP Extraction
➢ SAP Connector for Order-to-cash
➢ Scalability & Performance
AUTOMATION HUB
➢ Open API
➢ Citizen developer support
TASK CAPTURE
➢ Enhanced Automation Hub Integration
➢ In-apps tips
➢ More deployment options (MSI)
➢ Speed improvements0
D I S C O V E R
STUDIO FAMILY
➢ Sign in and first run experience
➢ Modern UI Automation
➢ Unified Recorder
➢ Share Project and Templates
➢ Enhanced Governance
STUDIO
➢ UiPath Data Service Support
➢ Object Repository
STUDIOX
➢ Native support for PowerPoint
➢ Support for Gmail and Exchange email
➢ Dedicated SAP activities
➢ Support for secure entry of passwords
STUDIO PRO
➢ Test Activity Coverage panel
➢ Synthetic Text Data Generator Activity
➢ Postman v2
➢ C# Support
DOCUMENT UNDERSTANDING
➢ AI-based Classification
➢ Classification Station
➢ Automatic model retraining
➢ Deploy your own document models
with UiPath AI Center
➢ Improved recognition for both
standard text and handwriting
B U I L D
ORCHESTRATOR
➢ New User Experience
➢ Personal Workspace Management
➢ Simple robot connection via sign-in
➢ Unattended decoupling
➢ Modern Folder and Modern
Unattended Robot Enhancements
AI CENTER
➢ On-premises – single node
➢ On-premises – multi node
➢ Integration with Data Manager
TEST MANAGER
➢ Enhanced manual testing
➢ Support for custom fields and
attachments
➢ Microsoft Azure Devops connector
➢ Xray connector for Jira
➢ SAP Soluion Manager integration
➢ SAP Fiori support
DATA SERVICE – NEW
➢ Centrally model, manage, and store
business and transactional data
INSIGHTS
➢ Improved Dashboard Management
➢ Custom Table Monitoring
➢ Custom Table Management
M A N A G E
ATTENDED ROBOTS
➢ Picture in Picture mode
➢ Enhanced desktop triggers
UNATTENDED ROBOTS
➢ Robot Auto Scaling solution
➢ Improved IT Automation activities
including AWS, Azure, Citrix
NATIVE INTEGRATIONS
➢ New terminal activity
➢ Genesys Cloud
➢ Twilio
➢ Workday
➢ SAP Successfactors
➢ Amazon Connect
➢ Amazon Comprend
➢ Smartsheet
➢ Jira
➢ Docusign
➢ Adobe Sign
➢ Alteryx
➢ Marketo
R U N
ASSISTANT
➢ Simplified login & first run experience
➢ Quickly search and browse automations
➢ Easily organize and group automations
➢ Store automations in personal folders
➢ Customize input arguments for each
automation
➢ Notifications for alerts on automations
APPS – NEW
➢ The power of automation combined with
the ease of low code
ACTION CENTER
➢ New user experience available on
premises
➢ Trigger unattended automations
requiring business input
➢ Out-of-the box setup or Validation
Station
➢ UiPath Process Mining integration
➢ Dynamic task assignment
CHATBOTS (DRUID) – NEW
➢ Chatbots that easily interact with UiPath
Robots bringing together RPA and
conversational AI.
E N G A G E

8. PREFERRED
CHANNEL
WHY DOES THIS MATTER?
G L O B A L A L L I A N C E W I T H U I P A T H
DRUID conversational AI opens a flywheel to additional automation consumption – flexible &
limitless ingestion of automation requests, driving robot consumption
TODAY
AUTOMATION
CUSTOMERS
(EXTERNAL AND
INTERNAL USERS)
ONE AUTOMATED
PAYROLL INTO
REQUEST PROCESS
40+ out of the box skillsets
for handling requests
Payroll Info Requests
Benefits Confirmation
Change of Address Requests
WFH Requests
Ability to add custom skillsets
AUTOMATION
CUSTOMERS
(EXTERNAL AND
INTERNAL USERS)
TOMORROW
HUNDREDS OF
AUTOMATED HR
PROCESSES
PREFERRED
CHANNEL
40+ out of the box skillsets
for handling requests
Payroll Info Requests
Benefits Confirmation
Change of Address Requests
WFH Requests
Ability to add custom skillsets
HR PERSONA HR PERSONA

9. GET INSTANT BENEFITS WITH RPA INTEGRATION
G L O B A L A L L I A N C E W I T H U I P A T H
The unique UiPath connector allows various automations scenarios with huge impact on business outcomes. DRUID
can enable automated conversations to serve as the front line to a customer call center for triage and call routing, or
to increase employee efficiency by creating a simplified interface to complex business applications.
No. of FTEs
FTE Cost/YR
Automation %
Savings/YR
450 FTEs
$55,000
20%
$4.95 M
4730 FTEs
$60,000
5%
$14 M
340 FTEs
$80,000
20%
$5.4 M
385 FTEs
$40,000
20%
$2.3 M
680 FTEs
$74,000
15%
$7.5 M
680 FTEs
$74,000
15%
$7.5 M
H R O P E R A T I O N S S U P P O R T S A L E S F I N A N C E M A N A G E M E N T

10. DRUID helps enterprises boost internal productivity and acquire, engage and service
their employees and customers through conversational AI automation.
SOLVE BOTH CUSTOMER AND BUSINESS NEEDS
IMPROVE CUSTOMER
ACQUISITION
REDUCE
CHURN
INCREASE REVENUE
PER CUSTOMER
REDUCE
COST-TO-SERVE
INCREASE
EMPLOYEE
SATISFACTION
OMNICHANNEL EXPERIENCE
Integrate channels with each other so customers
receive consistent, intelligent answers
SELF SERVICE HUB
Enable internal and external users to complete tasks
whenever and wherever they want, cost-efficiently
REAL-TIME PERSONALIZATION
Personalized offers based on the customer context
and needs to offer a differentiated experience
PREDICTIVE SALES LEADS
Score users’ likelihood of converting based on data,
enabling sales to prioritise leads
CONVERSATIONAL AUTOMATION
Eliminate repetitive tasks and focus employee on
value added activities
B U S I N E S S O U T C O M E S

11. DRUID JUST WORKS
A U T O M A T E E V E R Y P R O C E S S
DRUID adds a bi-directional conversational layer between humans and any automated process.
Empower your employees with their own virtual assistant and multiply the benefits with
collaborative tools like MS Teams, Slack, Jira, WhatsApp, or your preferred digital channel.
H U M A N
R E S O U R C E S
Equipment management
VPN/Remote access
Collaborative tools
Business continuity
Self diagnosis features
Register & handle: tickets,
service requests , issues, FAQs
Procurement
Status
Reports
Surveys
Training
FAQ
Escalations
H E L P D E S K
S U P P O R T
HR Admin/Self Service
On/Off-boarding
Career management
Recruiting
Training
Comp and Ben
HR FAQs
Approvals
Reports
Remote work
HSS policies
Surveys
Performance Management
T&E registration
L E G A L
Employment contracts
Electronic signature
Commercial contracts
Force majeure impact
Force majeure subsidies
Knowledgebase integration
Terms and Conditions
Request for Assistance
Reports
Surveys
Training
FAQ
Issue Routing
CAPEX/OPEX/expense approvals
Electronic signature
Contract management
Custom reports
T&E Management
Reports
Surveys
Training
FAQ
A/P status
A/R status
Invoice/Bill Status
Budget’s availability
M A N A G E M E N T
/ F I N A N C E
S A L E S
CRM 360
Supplier 360
Product 360
Custom reports
Contract management
Lead generation
Campaigns
KPIs and Bonus calculation
Reports
Performance Management
Product Information
Campaign request
Partner/Rep identification

12. FINANCIAL
SERVICES
I N D U S T R Y U S E C A S E
DRUID offers 500+ process-oriented
conversational AI skills. Used by
pre-trained, specialized virtual
assistants, these skills are ready to
be deployed in production 3x -5x
faster than any other option.

13. C U S T O M E R
O N B O A R D I N G
C U S T O M E R
S E R V I C E
➢ FAQ
➢ LOAN ORIGINATION
➢ KYC RETAIL/CORPORATE
➢ CREDIT DEFERRAL
➢ FAQ
➢ MY TASKS
➢ CONCIERGE (EXTERNAL AND
INTERNAL USERS)
➢ CUSTOMER 360
➢ PERSONAL DATA UPDATES
➢ MY TASKS
FINANCIAL SERVICES
I N D U S T R Y U S E C A S E
DRUID offers ready-made apps connected with UiPath AI Center to target conversational automation on main FIS processes.
Dozens of conversational AI skills are ready to be launch in production or can be further customized, based on your specific needs.
M Y A C C O U N T
F R O N T D E S K
A S S I S TA N T
C R E D I T
D E F E R R A L
➢ LEAD CAPTURING
➢ PRODUCT INFORMATION
➢ OFFERING/CALCULATOR
➢ KYC RETAIL/CORPORATE
➢ AGENT LIVE CHAT
➢ ACCOUNT OPENING
➢ ELECTRONIC SIGNATURE
➢ DOCUMENT BUILDER
➢ FAQ
➢ CONTACT CENTER INTEGRATION
➢ TICKET MANAGEMENT
➢ DOCUMENT GENERATION
➢ LIVE CHAT
➢ PERSONAL DATA UPDATES
1 5 %-30% increase in
s ign ed co ntracts .
9 7 % d ecreas e in time to
p roces s cu stomer req u est.
4 5 % -6 0 % d ecreas e in
time to s er ve cu stomers .
1 0 % -2 5 % d ecreas e in
op eration al costs .
3 0 % -4 5 % faster time to
valu e.

14. VALUE ENGINEERING
F I N A N C I A L S E R V I C E S U S E C A S E
The total economic impact in one major bank
430%
ROI
<3
MONT HS
PAYBACK
TOTAL ANNUAL COST SAVINGS: $2.69M
$901K
Customer
Service
$549K
Credit
deferral
$235K
Help
Desk
HR
Admin
$231K
for loan deferrals and 500,000 messages in
fully automated qualification process.
7 0 , 0 0 0 S E S S I O N S
and 50,000 docs generated for employee’s
customer view via the help desk chatbot.
1 , 2 0 0 , 0 0 0 M E S S A G E S
and 1,900,000 messages automated with HR
Admin virtual assistant.
1 3 , 0 0 0 W F H R E Q U E S T S
Internal citizen developers and IT department
deployed new virtual assistants and new
functionalities on as-needed basis.
Eliminate repetitive tasks, allow staff to focus
on added-value activities and offset workload
in back-office teams.
Quick and intelligent answers, and 24/7
availability offers higher customer
engagement and satisfaction.
+190k
HOURS
SAV ED
We have discovered a very easily configurable and
flexible platform, translated in fast implementation
time. Over 10,000 employees of the bank and
subsidiaries interact today much easier with all our
administrative support departments through the
chatbots configured on the DRUID platform. We
decided to use DRUID in configuring other chatbots
that will support both internal operational processes
as well as the interaction with our customers.
B U S I N E S S I M PA C T P R O C E S S I M PA C T
$762K
My
Account

15. SKILL: LOAN ORIGINATION
I N D U S T R Y U S E C A S E
Close cooperation between DRUID chatbots and UiPath robots enable real-time personalized offers, based on the customer context and needs,
provides differentiated experience for your customers, and improved customer acquisition rate for your organization.

16. SKILL: CONTACT CENTER
I N D U S T R Y U S E C A S E
Contact center agent gets hands-on support from chatbots and robots. The solution dramatically reduce cost-to-serve
your customers, and improve both customers and back-office agents’ satisfaction

17. It was really cool! We managed to have
a customer facing chatbot for loan
installment deferral live in just three
days from request!
N I C O L A E D O C A
O T P B A N K
P R O J E C T M A N A G E M E N T
D I R E C T O R
The volume of loan instalments deferral requests has
triple due to COVID-19 situation. DRUID allowed us to
respond promptly and to offload back-office agents. The
processing time decreases from 10 minutes to 20 seconds.
The deployment of DRUID virtual
assistants has significantly impacted the
capture of new prospects and sales
opportunities.
WHAT OUR CUSTOMERS ARE SAYING
T E S T I M O N I A L S
C O S M I N B R A N C H E
B C R L E A S I N G I F N
H E A D O F I T
D E P A R T M E N T
G A B I M O C A N
B A N C A T R A N S I L V A N I A
D I G I T A L T E C H N O L O G Y
& I N N O V A T I O N D I R E C T O R

18. HUMAN
RESOURCES
P R O C E S S U S E C A S E
DRUID offers 500+ process-oriented
conversational AI skills. Used by
pre-trained, specialized virtual
assistants, these skills are ready to
be deployed in production 3x -5x
faster than any other option.

19. S E L F - S E R V I C E
/ H R A D M I N
TA L E N T
M A N A G E M E N T
➢ FAQ COMP & BEN
➢ INSURANCE PROVIDERS
➢ HEALTH CLAIM
➢ RETIREMENT BENEFITS
➢ REWARDS & RECOGNITION
➢ PRESCREENING
➢ ONBOARDING BEFORE EMPLOYMENT
➢ ONBOARDING AFTER EMPLOYMENT
➢ OFFBOARDING
➢ RECRUITMENT PROCESS MANAGEMENT
HUMAN RESOURCES
P R O C E S S U S E C A S E
DRUID offers ready-made apps connected with UiPath AI Center to target conversational automation on main HR Admin
and Human Capital Management processes. Dozens of conversational skills are ready to be deployed immediately,
or can be further customized based on your specific needs.
R E C R U I T M E N T
C O M P E N S AT I O N
A N D B E N E F I T S
➢ PAYROLL
➢ TIMESHEETS
➢ ACCOUNT 360
➢ FAQ/INTERNAL BUSINESS REGULATIONS
➢ CERTIFICATES
➢ LEAVE REQUESTS
➢ UPDATE PERSONAL DATA
➢ WORK FROM HOME
➢ FAQ TALENT MANAGEMENT
➢ PERFORMANCE MANAGEMENT
➢ APPRAISAL
➢ TRAINING
3 5 %-60% reduction in HR
ad m in istrative tim e.
3 0 % -4 5 % d ecreas e in time to
h ire.
1 0 % -2 5 % in creas e in emp loyee
s atisfaction .
1 5 % -3 0 % imp rovement in staff
p rod u ctivity.

20. and 50k leave requests, 75k WFH requests, and
35k certificates generated through DRUID.
3 , 5 0 0 , 0 0 0 M E S S A G E S
VALUE ENGINEERING
H U M A N R E S O U R C E S U S E C A S E
428%
ROI
<3
MONT HS
PAYBACK
TOTAL ANNUAL COST SAVINGS: $917K
saved through DRUID OCR, AI Center and
Document Understanding automation.
7 5 % O N B O A R D I N G T I M E
scheduled for interviews, and additional 30%
savings in time allocated to sourcing activities.
x 3 M O R E C A N D I D AT E S
Boost employee engagement and satisfaction
through self service and instant access to HR
documents.
Speed up the recruitment process and access
new pool of candidates enable managers to focus
on interviews and value added activities.
Increase HR team productivity and offset
back-office workload by fully automated
FAQs and integration with HRIS applications.
+50k
HOURS
SAV ED
The operating speed in our stores is intense. The
ideea was born from the need to reduce as much
as possible the time allocated to HR administrative
tasks and to transform the back office of the
operational recruitment process to a simple push
of a button. Through this conversational interface,
the stores managers have gained time to dedicate
to customers, their teams and quality interactions
with candidates.
B U S I N E S S I M PA C T P R O C E S S I M PA C T
$312K
HR Admin &
Self Service
$308K
Recruitment
& Onboarding
$297K
Talent
Management
Th e total econ omic imp ac t in on e of th e TO P 3 E u rop ean retailers

21. DRUID takes over all routine activities from the
recruitment department. A scenario that we can
solve today is the real-time contract generation of
guests by simply taking a picture from the ID. The
contracts are pre-filled instantly, ready for
signature at the end of the show.
D I A N A S T O I C A
P R O F I R O M F O O D
H R D I R E C T O R
Store managers were doing a lot of manual activities
like employment offers, candidate details, or labor
contracts in 3 different systems. Seeing the benefits
provided by DRUID and UiPath, we decided to expand
the solution and automate other activities in which a
store manager is currently involved.
Today, Carrefour’s human resources are
entering a whole new era: no paperwork, no
wasted time with tasks that do not bring real
value to operational managers, with much
simplified automated processes and extremely
easy-to-use systems.
WHAT OUR CUSTOMERS ARE SAYING
T E S T I M O N I A L S
R A L U C A A L E X A N D R U
C A R R E F O U R
E M P L O Y E R B R A N D I N G M A N A G E R
C R I S T I A N P O P E S C U
P R O T V
H R D I R E C T O R

22. A LITTLE BIT
OF HISTORY
In 2018, after 25 years of building the most
successful business application suite in CEE,
Liviu Drăgan, one of the pioneers of the IT software
industry in Eastern Europe, creates a team of
experienced developers and business consultants to
efficiently use AI and Machine Learning technology
to answer a growing need for employees and clients
everywhere - the need for self-service, speed and
autonomy.
This is how the DRUID adventure begins.
L E A R N M O R E
$5,8MLN
F U N D S R A I S E D S O FA R
+50
E N T E R P R I S E C U S TO M E RS
+10X
P R OJ E C T E D G R OW T H

23. TRUSTED BY
LEADING
COMPANIES
WORLDWIDE
M A I N C U S T O M E R S
Today, the world’s leading companies trust us to deliver
faster ROI and outcomes with conversational RPAs, as we
continually evolve and scale to meet each customer’s
unique needs. We’re honored to work with these top
brands to not only drive revenue and profit, but also
enhance the customer experience.

24. GLOBAL
ALLIANCES
S T R A T E G I C P A R T N E R S H I P S
Multi-territory agreements with BIG 4 and
large technology and consultancy companies
instill DRUID conversational technology in
complex hyper-automations projects in various
use cases, across all industries.
Rigorous trainings and certifications on DRUID
configuration and implementation
methodology ensure the highest level of
expertise in conversational automations.

25. WORLD-CLASS PARTNERS AROUND THE GLOBE
Our partner ecosystem shares DRUID’s vision to help you deliver on your digital transformation agenda with
conversational hyper-automation, improved digital customer experience and increased business outcomes.
AMERICAS EMEA APAC
G R O W I N G P A R T N E R E C O S Y S T E M

26. ENTERPRISE PRIORITIES STAY THE SAME
DRUID helps enterprises boost productivity and acquire, engage and service their employees
and customers with AI-driven virtual assistants across multiple digital channels.
INCREASE REVENUES
AND LOWER COSTS
IMPROVE CUSTOMER
SATISFACTION / UX
INCREASE EMPLOYEE
PRODUCTIVITY
REDUCE TIME
TO VALUE

27. WHAT DRUID CAN DO
K E Y F E A T U R E S
DRUID is a fully featured Conversational AI Platform designed to serve Enterprises in their
journey to improve customer interactions at all touchpoints, with more contextual and
personalized conversations in natural, human-like interactions.
D E L I V E R R E P O R T S
R O U T E T O H U M A N
R E P LY T O Q U E S T I O N S
T R A C K S M A R T TA S K S
S E N D N O T I F I C AT I O N S
F I L L I N F O R M S

28. MAIN DIFFERENTIATORS
K E Y S E L L I N G P O I N T S
All digital assistants are chatbots. Not all chatbots are digital assistants. Druid is a digital
enterprise assistant that can use natural language to accept and take action on virtually any
data or document request within an enterprise’s technology ecosystem.
Proprietary NLU technology
offers unparalleled conversational experience,
with simple, intelligent, and contextual answers
in more than 45 languages.
Designed for enterprise productivity needs,
high scalability, hyper-personalized
deployments and mobile-first approach.
Enterprise-grade privacy & security
Any deployment scenario and enterprise-grade
security already trusted by leading companies
around the globe.
Self-service & speed
No code authoring platform and hundreds of
out-of-the-box conversational skills allow
complete rollout in weeks at a fraction of costs.
UiPath integration: now robots can talk
Award-winning UiPath connector can trigger both
attended and unattended robots in complex
conversational automations.
OPEN API architecture armored with
prebuilt connectors with all major core
business systems facilitates launch in
production in days.

29. CONNECT USERS WITH DATA
P O W E R F U L I N T E G R A T I O N L A Y E R
DRUID offers an organic integration with the most common core business applications. Ready made
connectors allow external or internal users to access virtually any data or document within your
enterprise system through their desired conversational channel.
RPA
EXTERNAL
USERS
WEB
INTERNAL
USERS
WEB
CRM
ERP
HRIS
BI
…
A P I C O N N E C T O R S
➢ MS Dynamics 365, Salesforce
➢ SAP, Charisma ERP, Charisma HCM
➢ Any REST / SOAP
➢ Any ODBC [SQL, ORACLE, MySQL]
➢ Office Build Doc [Word, Excel, PDF]
➢ Email [Send Grid, SMTP]
M U L T I C H A N N E L
I N T E R A C T I O N S
E M P L O Y E E S
P A R T N E R S
C U S T O M E R S
S U P P L I E R S
A V A I L A B L E C O N N E C T O R S
W I T H A L L B U S I N E S S A P P S

30. TECHNOLOGICAL INTEGRATIONS
E N D 2 E N D A U T O M A T I O N S
The OPEN API architecture allows DRUID to act as an AI-driven conversational HUB, pre-integrated
with dozens of third-party technologies ready to be deployed in various automation scenarios. You
can also easily integrate any other preferred technology, in no time.
enable DRUID AI powered
chatbots on WhatsApp channel
enable real time machine translation
in more than 100 languages
electronic signature capabilities on
documents through DRUID chatbots
extended LiveID and electronic signature
capabilities through DRUID chatbots
enable conversational digital on-boarding
and origination processes
enable service-first CRM through
DRUID AI powered chatbots
enable collaborative software
development through DRUID chatbots
manage enterprise digital workflows
through DRUID chatbots
enable omnichannel cloud contact
center through DRUID chatbots
enable customer service technology for
Financial Sector through DRUID chatbots
empower leading financial software
solution with DRUID chatbots
enable engaging online events that
people love with DRUID chatbots

31. SAME CODE. ANY DEPLOYMENT SCENARIO
E N T E R P R I S E - G R A D E S E C U R I T Y
DRUID can be deployed either on the most secured cloud infrastructures, or onto
specific services and locations, as well as into a hybrid deployment, with the chatbot
running in cloud, securely connected with the on-premise systems.
T H I R D - P A R T Y T E S T E D I N T H E M O S T C H A L L E N G I N G E N V I R O N M E N T S
E N J O Y N A T I V E C O M P L I A N C E W I T H M O S T D A T A S E C U R I T Y A N D P R I V A C Y R E G U L A T I O N S
C LO U D
Choose cloud deployment for fast time to
value, scalability and flexibility.
H Y B R I D
Offload just insensitive data to cloud
servers to reduce processing costs.
O N P R E M I S E
No external AI providers are allowed
to interfere with your data.

32. DRUID vs DEVELOPING YOUR OWN CHATBOT
W H A T D O Y O U W A N T T O A C H I E V E ?
DRUID helps you to deploy intelligent virtual assistants across different use cases
for a diverse range of business challenges. If you need more than a simple,
single-purpose chatbot, DRUID is here to help.
DRUID allows constant enhancements -
either through updating existing
conversations or further integrations
B E T T E R
T I M E T O VA L U E
Adoption rate cannot be known from the
beginning and therefore flexibility and fast
deployment are key
FA S T E R
C O N F I G U R AT I O N
Configurations and updates can be done by
business users leaving developers to tend to
technical problems
L E S S
R E S O U R C E S

33. Get in touch
linkedin.com/company/druidplatform
twitter.com/druidplatform
Horia Radoi
International Presales
US: +1 (800) 793.DRUID
+(40) 761 600 607
horia@druidai.com
linkedin.com/in/hradoi